Interactive Intelligence Awarded Best Large Enterprise Solution at INTERNET TELEPHONY Conference & EXPO
February 25 2008 - 9:43AM
Business Wire
Interactive Intelligence (Nasdaq: ININ), a global provider of
unified IP business communications solutions, was awarded Best
Large Enterprise Solution at INTERNET TELEPHONY Conference &
EXPO East 2008. INTERNET TELEPHONY magazine editors honored the
company for its all-in-one IP communications software suite,
Customer Interaction Center� (CIC), based on the product�s broad
feature-set, ability to work with existing standards, and its
impact on the Internet telephony industry, according to Rich
Tehrani, conference chairman and president of TMC, publisher of
INTERNET TELEPHONY magazine. �We selected Interactive Intelligence
for our Best of Show award because CIC offers a single, highly
scalable platform that helps large enterprises reduce costs by
minimizing the number of systems required to purchase, integrate
and manage,� Tehrani said. �CIC�s broad set of contact center agent
and business user applications, along with its
ease-of-interoperability from open standards such as SIP, also make
it ideal for complex and heterogeneous infrastructures typically
found within large enterprises.� The INTERNET TELEPHONY Best of
Show awards were given across�11 different categories, with�34
winners selected from among a total of�more than 150�exhibitors.
Best of Show award winners were selected by magazine editors based
on the most impressive new products or new releases demonstrated on
the show floor. Interactive Intelligence demonstrated its latest
CIC release, version 3.0, as an exhibitor at INTERNET TELEPHONY
Conference & EXPO East, which was held last month in Miami,
Florida. �We�re very thankful to have received INTERNET TELEPHONY�s
Best Large Enterprise Solution award, because it acknowledges the
focus we�ve put on our largest enterprise customers over the last
few years,� said Interactive Intelligence senior vice president of
worldwide marketing, Joseph A. Staples. �We specifically upgraded
CIC 3.0 to address their key concerns, which include enhanced
security features and simplified deployment.� Interactive
Intelligence first released CIC in 1997 as a standards-based,
all-in-one IP communications software suite designed to eliminate
the cost and complexity introduced by multi-point vendors. CIC
provides multi-channel contact center automation and enterprise IP
telephony functionality for mid-size to large customer-focused and
interaction-intense organizations. For more information about CIC,
visit http://www.inin.com/Products/cic/cic.asp. The complete list
of Best of Show award winners will be published in the March 2008
issue of INTERNET TELEPHONY magazine. The list will also be
published on the TMC Web site at http://www.tmcnet.com. About
Interactive Intelligence Interactive Intelligence Inc. (Nasdaq:
ININ) is a global provider of unified business communications
solutions for contact center automation, enterprise IP telephony,
and enterprise messaging. The company was founded in 1994 and has
more than 3,000 customers worldwide. Interactive Intelligence is
among the top 500 global software and services suppliers, and is
ranked among the top 200 North American networking vendors. The
company employs approximately 600 people and is headquartered in
Indianapolis, Indiana. It has six global corporate offices, with
additional sales offices throughout North America, Europe, Middle
East, Africa and Asia Pacific. Interactive Intelligence can be
reached at +1 317.872.3000 or info@inin.com; on the Net:
http://www.inin.com. This release contains certain forward-looking
statements that involve a number of risks and uncertainties.
Factors that could cause actual results to differ materially are
described in the company's SEC filings. Interactive Intelligence
Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its
associated LOGO and numerous other marks. All other trademarks
mentioned in this document are the property of their respective
owners.
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