Hudson Ranks With Inavero's 2010 Best of Staffing(TM) Elite
March 10 2010 - 11:00PM
Hudson (Nasdaq:HHGP) has been named to Inavero's inaugural Best of
Staffing™ list. Presented in partnership with CareerBuilder and
based on the Net Promoter scoring model (NPS), Best of Staffing is
the nation's only client satisfaction award that recognizes
exceptional client service in the staffing and recruiting industry.
"We are honored to be recognized on Inavero's 2010 list of best
staffing firms," said Stephan Carter, president and CEO of Hudson
North America. "Most companies say they deliver great
service. This objective, third-party study helps validate that
we truly deliver on that promise. Clients consistently tell us
they appreciate the way we partner to achieve their desired
business outcomes."
Staffing agencies competing to make the Best of Staffing list
underwent a rigorous client survey process followed by careful
analysis of responses to determine satisfaction levels.
Nearly 75 percent of clients who use the winning firms rate
their willingness to recommend that firm a 9 or 10 out of 10; the
industry benchmark is 55 percent. Additionally, Best of
Staffing winners achieved a 69 percent NPS, compared with a 41
percent NPS industry benchmark.
"This is a time when clients of staffing firms can and should
demand excellence from their recruiting partners," Eric Gregg,
managing partner of Inavero said. "The $61 billion staffing and
recruiting industry currently puts more than 2.5 million people to
work daily and has become a fundamental component of overall U.S.
employment. Inavero's Best of Staffing program presents an
opportunity for firms to differentiate themselves from the rest of
the industry, recognizes excellence, and also provides invaluable
information about how to continue to meet and exceed client
expectations."
About Hudson
Hudson is a leading provider of permanent recruitment, contract
professionals and talent management services worldwide. From single
placements to total outsourced solutions, Hudson helps clients
achieve greater organizational performance by assessing,
recruiting, developing and engaging the best and brightest people
for their businesses. The company employs approximately 2,000
professionals serving clients and candidates in more than 20
countries. More information is available at http://us.hudson.com.
In North America, specifically, Hudson specializes in
technology, legal, and accounting staffing and consulting, and
recruitment process outsourcing.
About Inavero
Inavero designs and manages satisfaction surveys for a global
list of clients in more than 15 countries. Inavero's proprietary
technology platform gathers and reports staffing firm client and
candidate satisfaction information through online surveys.
Inavero's team analyzes satisfaction feedback from more than
125,000 staffing firm clients and job candidates each year, and
serves as the American Staffing Association's exclusive research
partner. The firm's surveys protect more than $4.3 billion in
staffing firm annual revenue. Visit Inavero on the Web at:
www.inavero.com.
CONTACT: Hudson
Kara Wallace
312-795-4212
kara.wallace@hudson.com
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