Forescout and ServiceNow Advance Partnership to Protect Critical Infrastructure from Cyber Threats
July 23 2020 - 6:00AM
Forescout Technologies, Inc. (NASDAQ:FSCT), the leader in
device visibility and control, today announced its latest
technology integration enhancements with longtime partner,
ServiceNow. To help ensure integrity and stability of critical
infrastructure, Forescout and ServiceNow provide an effective and
streamlined integration that improves asset intelligence as well as
threat prevention, detection and response for industrial control
systems (ICS) and operational technology (OT) environments.
“Forescout and ServiceNow are introducing the future of
integrated OT network defense,” said Pedro Abreu, chief product and
strategy officer, Forescout. “Combining Forescout’s strength in
control system discovery, classification and threat recognition
with the power of ServiceNow CMDB – which provides a single system
of record for IT – will help eliminate network blind spots. It also
reduces needless manual task hours and uncertainty currently
threatening the OT and industrial IoT landscape today.”
The integration allows security teams to make informed decisions
based on device type and environment to close the security gap from
unmanaged OT devices and improve performance in crucial metrics
such as “mean time to resolve” (MTTR) in remediating vulnerable or
affected systems. Combining complementary technologies for OT
discovery, threat detection and configuration management, the
Forescout-ServiceNow integrated solution centralizes security and
improves resiliency in manufacturing, energy, transportation and
other sectors where increasingly internet-connected infrastructure
is often invisible to traditional cybersecurity controls.
Customers using Forescout to continuously discover and monitor
OT and ICS environments can now leverage ServiceNow’s powerful
configuration management database (CMDB) platform for more
efficient asset, service and security management. The integration
features a data-driven ability to automate device discovery, CMDB
updates and prioritized remediation or incident management
workflows based on risk level, easily scaling defenses with
technology and business demands.
“ServiceNow CMDB is the data platform for IT,” said Jeff
Hausman, vice president and general manager of ITOM, Security and
CMDB, ServiceNow. “Data enrichment of the ServiceNow CMDB via
Forescout continuous device discovery and automatic workflows helps
customers drive transformation, deliver services and provide
operational resilience. ServiceNow and Forescout enable security
teams to better understand their organization’s OT and industrial
IoT devices and expedite incident response to protect critical
infrastructure.”
Capitalizing on the enhanced OT and industrial IoT asset
intelligence capabilities, customers can reduce risk further by
taking advantage of the established Forescout-ServiceNow
integration capabilities that automate workflows between the
Forescout platform and ServiceNow Security Operations and IT
Service Management (ITSM). Customers can accelerate security and
operational incident detection, management and response processes
while maintaining accurate asset intelligence throughout the
process. As Forescout detects a device is non-compliant or
compromised, an appropriate ServiceNow incident is created and
aligned with CMDB asset record. Forescout can also automatically
respond to the incident with relevant network or system actions per
policy and keeps CMDB asset record accurate with real-time device
context. This creates an end-to-end asset intelligence and incident
management system that proactively reduces risk with streamlined
operations.
As a ServiceNow design partner, Forescout played a pivotal role
in helping ServiceNow create new and standardized IoT and OT
classes for the ServiceNow CMDB, enabling a comprehensive CMBD
based on real-time device profiles across IT, IoT and OT. The
companies will continue working closely together to design the
future of ServiceNow’s CMDB to easily accommodate an ever-growing
array of device types. Forescout’s rich contextual device
information for IT, IoT and OT environments, combined with
orchestrated ServiceNow workflows, provides customers with a
full-scale asset intelligence foundation that reduces risk by
improving security posture and streamlining operations.
“Forescout’s integration with ServiceNow’s CMDB eliminates the
need for spreadsheets and manual task of populating OT assets into
an organization’s CMDB. A continuous and up-to-date CMDB across IT
and OT eliminates blind spots and reduces cyber risk,” said Robyn
Westervelt, Research Director, Security & Trust, IDC.
The enhanced OT and industrial IoT Forescout-ServiceNow
capabilities are available now.
Additional Resources
- Forescout and ServiceNow Overview: How the Integration
Works
- Forescout and ServiceNow Webinar, September 16 at 11 a.m. PDT
or after on demand: Reduce Risk with Automated Enterprise
Intelligence and Context Aware Incident Response
About ForescoutForescout Technologies, Inc.
provides security at first sight. Our company delivers device
visibility and control to enable enterprises and government
agencies to gain complete situational awareness of their
environment and orchestrate action. Learn more
at www.forescout.com.
© 2020 Forescout Technologies, Inc. All rights reserved.
Forescout Technologies, Inc. is a Delaware corporation. A list of
our trademarks and patents can be found
at https://www.forescout.com/company/legal/intellectual-property-patents-trademarks.
Other brands, products, or service names may be trademarks or
service marks of their respective owners.
Media Relations Contact Ashley Nakano Forescout
Technologies, Inc.ashley.nakano@forescout.com
Investor Relations Contact Michelle Spolver
Forescout Technologies, Inc. michelle.spolver@forescout.com
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