As the trend of customizing mobile electronics in vehicles grows (i.e. - speakers, amplifiers, video screens, navigation systems), so does the number of claims. In 2004, an estimated 400,000 claims involving mobile electronics were filed. To help expedite claims such as these, CCC Information Services Inc., signed an agreement with Salt Lake City-based First Choice Solutions (FCS), a provider of mobile electronics claims handling technology and services to the insurance industry. The agreement with FCS is the second such vendor agreement for CCC within the mobile electronic claims marketplace. CCC, a subsidiary of CCC Information Services Group Inc. (Nasdaq:CCCG), is a leading supplier of information technology software and services to the auto-claims and collision-repair industries. Under the agreement, CCC's customers will send mobile electronic system claims to FCS via CCC Autoverse(R) Claim Management - CCC's convenient, centralized web solution designed to dispatch, receive, review and conclude the process of a claim. With CCC Autoverse Claim Management, users can access an electronic claim folder giving them a common area in which they can enter, retrieve and augment pertinent information relating to the claim. Following receipt of the claim, FCS contacts the insured to verify the correct make and model of the mobile electronic equipment through its proprietary WebCARS(TM) estimating technology. Developed and utilized by FCS for more than 13 years, WebCars tracks each electronic component model by its features and matches it to a newer model of equal features to determine a replacement. FCS also has access to many mobile electronics manufacturers. Once the replacement equipment is determined, FCS provides convenient installation options through a nationwide network of more than 3,000 installation facilities. "The agreement between CCC and FCS is logical for us as a company," said FCS' CEO, Jacqueline Soechtig. "Both companies believe in providing comprehensive data to help their customers' decision-making processes." CCC President of Service Operations Mary Jo Prigge, added: "It is of primary importance that CCC gives its customers comprehensive data across the spectrum of the claims process. Our working with FCS strikes at the core of that principle by expanding our footprint in the growing marketplace of mobile electronics replacement." About FCS First Choice Solutions is a leading provider of insurance claims handling technology and services for property and casualty insurance claims involving any audio or video equipment damaged or stolen in a vehicle. Founded in 1987, First Choice Solutions maintains its national headquarters in Salt Lake City, Utah. It has over 3,000 mobile electronics retail shops that are part of its national repair network. First Choice Solutions can be contacted at 801-467-8686 or at www.firstchoiceusa.com. About CCC Now in its 26th year, CCC Information Services Inc., headquartered in Chicago, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive-claims and collision-repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision-repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services Inc., visit our web site at www.cccis.com or contact Michelle Hellyar of CCC at 312-229-2830 or John Harris of CCC at 312-229-2693.
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