Black Box Awarded $37.7M Contract at Miami International Airport
October 15 2009 - 9:21AM
Business Wire
Black Box Network Services (NASDAQ:BBOX), an industry-leading
provider of voice communications, data infrastructure, and product
solutions, announced today that it was awarded a $37.7 million
contract to perform telecommunications and network management
services at Miami International Airport and Dade County’s general
aviation airports.
Black Box manages and runs the Network Operations Center (NOC)
for the Miami-Dade Aviation Department (MDAD). Services include
traditional telephony, messaging, mobility, network infrastructure,
data networking, wireless connectivity, digital signage, and
network maintenance.
According to Marc Henderson, spokesman for the MDAD, the new
five-year non-exclusive contract for Lawrence, PA based Black Box
Network Services takes effect in February 2010 when the company’s
current five-year contract extension expires. The new contract will
include two additional one-year renewal options.
“We are honored by the selection of Black Box to provide a
state-of-the-art, service delivery solution and continue our
partnership with the Miami-Dade Aviation Department,” stated Mr.
Anthony Hawks, senior vice-president for Black Box.
The Company’s original five-year contract began in January 2004
and was valued at $35.5 million. Two amendments to the contract
were approved for an additional $11.1 million. The contract covered
the establishment of the NOC and 24/7 Help Desk supporting the
Miami International, Kendall-Tamiami Executive, Opa-Locka, and
Homestead airports. Black Box now provides Tier 1 service at Miami
International Airport and operates the 24/7 NOC with a staff of
more than 50 on-site technicians and engineers. Black Box also
dispatches on-site 24/7 2nd and 3rd Tier support. More complete
information on Black Box’s MDAD services can be found in a recently
published case study.
In February 2009, Black Box also achieved ISO/IEC 20000-1:2005
certification for its IT services at the Miami International
Airport. Under Black Box’s IT management, the airport is the first
in the United States to follow the IT Infrastructure Library®
(ITIL®) of best practices. This marks the first time Black Box has
received this certification.
About Black Box
Black Box is the world's largest technical services company
dedicated to designing, building and maintaining today's
complicated data and voice infrastructure systems. Black Box
services more than 175,000 clients in 141 countries with 193
offices throughout the world. To learn more, visit the Black Box
Web site at http://www.blackbox.com
Black Box® and the Double Diamond logo are registered trademarks
of BB Technologies, Inc.
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