Contentsquare Is Named to the Forbes Cloud 100 List for the Second Consecutive Year
August 06 2024 - 10:57AM
Business Wire
Digital Analytics leader ranks amongst the
world’s top cloud technology companies
Contentsquare, a global leader in Digital Analytics, has been
named once again to the Forbes Cloud 100, the definitive ranking of
the top 100 private cloud companies globally. The list is published
by Forbes in partnership with Bessemer Venture Partners and
Salesforce Ventures.
“Every business today is competing on experience yet many teams
lack the insights they need to build outstanding customer journeys.
With our platform, we're making it easier for businesses of all
sizes to access the insights and intelligence they need to create
ideal customer experiences," said Jonathan Cherki, CEO &
Founder of Contentsquare. "The honor of having our technology
recognized by Forbes validates the work we are doing at
Contentsquare to help brands deliver the experiences their
customers love, seek and deserve."
This is Forbes’ ninth annual Cloud 100 list, and the second
consecutive year Contentsquare has made the list. The evaluation
process involves ranking companies across four key factors: market
leadership (35%), estimated valuation (30%), operating metrics
(20%), and people & culture (15%). Rankings are determined by a
judging panel composed of leading public cloud company CEOs.
“For nine years, the Forbes Cloud 100 list has recognized the
leading private cloud companies in the world, from AI to work
software, infrastructure to security,” said Alex Konrad, the Forbes
editor of the Cloud 100. “This year’s list is the strongest group
of standouts yet, with revenue, valuations and growth that will
eventually make for historic IPOs.”
In the past few years, Contentsquare has cemented its leadership
in digital analytics with several strategic acquisitions, including
marketing leading insights platform Hotjar and Product Analytics
leader Heap. The company’s vision is to bring the best of each of
these technologies into a single platform to be the system of
intelligence for all experiences.
Within the last 12 months:
- Contentsquare unveiled its new experience intelligence
platform, the first solution in the market to allow teams to
integrate insights from four critical analytics domains (Digital
Experience Analytics, Digital Experience Monitoring, Product
Analytics and Voice of Customer). The platform helps close CX gaps
by giving businesses unprecedented access to broad customer
insights for a more efficient, more impactful CX strategy. The
update also includes a new suite of practical AI capabilities,
including Contentsquare’s frustration score to monitor customer
friction, a generative AI-powered CoPilot for improved user
interaction, and auto-generated surveys and sentiment
analysis.
- Valuable partnerships continued to grow and evolve, including
with Microsoft, AWS, Optimizely, Merkle | Cardinal Path, Credera,
and integrations with BazaarVoice, UserTesting, and more.
- Contentsquare scaled AWS Marketplace usage, increasing
enterprise software sales by 14x.
- Microsoft recognized Contentsquare for its Partner of the Year
award for two consecutive years in France, citing innovation
excellence and implementation of customer solutions based on
Microsoft technology.
- Following the release of its first Sustainability report in
September 2023, Contentsquare announced it had officially become a
mission-driven company.
- Named as one of LinkedIn’s Top 5 Companies in France for the
last two years.
“Across nine years of data, we have yet to see as competitive of
a cohort as the 2024 Cloud 100. The list value reached $820 billion
this year, the highest list value in Cloud 100 history,” said Mary
D’Onofrio, partner at Bessemer Venture Partners. “Unsurprisingly,
AI is now the highest valued category. We continue to be excited by
how AI companies are scaling rapidly, transforming the cloud, and
propelling the next wave of growth, driving a massive
year-over-year jump in market cap of the list of over $150
billion.”
"The past year, our industry has seen a generational step
forward in innovation, and with AI leading the charge, we are
witnessing one of the most important platform shifts in decades,"
said Paul Drews, managing partner at Salesforce Ventures. "The
Cloud 100 list represents the best of the best, and we've never
been more excited about what the future holds, not only for the
cloud but for the entire technology industry. We are proud of what
these founders and their communities have already accomplished, and
look forward to seeing how they continue to transform the industry
in the future."
The Forbes 2024 Cloud 100 and 20 Rising Stars lists are
published online at www.forbes.com/cloud100. Highlights of the list
appear in the August/September 2024 issue of Forbes magazine.
This year, the CEOs of The Cloud 100 and the 20 Rising Stars
companies will be honored with a digital content launch, as well as
at the exclusive Cloud 100 Celebration hosted by Bessemer Venture
Partners, Salesforce Ventures, and Forbes. A special thank you to
the event sponsors, including Amazon Web Services (AWS), Bank of
America, Cooley, Deloitte, Goldman Sachs, HSBC, J.P. Morgan, Morgan
Stanley, and Nasdaq.
About Contentsquare
Contentsquare is a leading digital experience analytics platform
that empowers businesses to understand and optimize the user
experience across web, mobile, and app platforms. Its AI-powered
platform provides rich and contextual insight into customer
behaviors, feelings and intent — at every touchpoint in their
journey — enabling businesses to build empathy and create lasting
impact.
More than 1300 leading brands use Contentsquare to grow their
business, deliver more customer happiness and move with greater
agility in a constantly changing world. Its insights are used to
optimize the experience on over 1.3 million websites worldwide.
Founded in Paris and with offices around the world, Contentsquare
is backed by leading high-quality investors, including funds and
accounts managed by BlackRock, Bpifrance, Canaan, Eurazeo, Highland
Europe, KKR, LionTree, Sixth Street and SoftBank Vision Fund 2. For
more information, visit www.contentsquare.com
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Erica Ashner Contentsquare Erica.Ashner@Contentsquare.com