TIDMIHP

RNS Number : 9332I

IntegraFin Holdings plc

17 December 2020

IntegraFin Holdings plc - Full Year Results for the Year Ended 30 September 2020

IntegraFin Holdings plc is pleased to report its results for the year to 30 September 2020.

Highlights

   --      Profit after tax of GBP45.5m (+11%) 
   --      Funds under direction GBP41.09bn (+9%) 
   --      Gross inflows of GBP5.75bn in the year (+1%) 

Alex Scott, Chief Executive Officer, commented:

"Given the events that unfolded over the second half of our financial year, we are very pleased to deliver a robust set of results.

Gross inflows of GBP5.75 billion remained at broadly the same level as last year, while net inflows of GBP3.59 billion were 3% higher. The increase in net inflows was driven by a reduction in outflows in the second half of the year. I am pleased to report that profit after tax increased by 11% to GBP45.5 million.

The Directors have declared an interim dividend of 5.6 pence per ordinary share, taking the total dividend for the year to 8.3p per share (2019: 7.8 pence per ordinary share).The dividend is payable on 22 January 2021 to ordinary shareholders on the register on 29 December 2020. The ex-dividend date will be 24 December 2020.

I am also pleased to advise that Transact will be reducing charges again. These reductions will benefit the majority of Transact customers."

Financial Highlights

 
                                        Year ended      Year ended 
                                      30 September    30 September 
                                              2020            2019 
                                              GBPm            GBPm 
 Funds under direction                      41,093          37,799 
 Revenue                                     107.3            99.2 
 Profit before tax attributable 
  to shareholder returns                      55.3            49.9 
 Operating profit attributable to 
  shareholder returns                         55.3            49.6 
 Operating margin                            51.5%           50.0% 
 Basic and diluted earnings per 
  share                                      13.7p           12.4p 
 

Contacts

Media - Lansons

   Tony Langham                                                                +44 (0)7979 692287 
   Maddy Morgan-Williams                                                   +44 (0)7947 364578 

Investors

   Jane Isaac                                                                      +44 (0)20 7608 4937 

Analyst Presentation

IntegraFin Holdings plc will be hosting an analyst presentation on Thursday 17 December 2020 following the release of these results for the year ended 30 September 2020. Attendance is by invitation only. Slides accompanying the analyst presentation will be available on the IntegraFin Holdings plc website.

Annual General Meeting

The Annual General Meeting 2020 is scheduled to be held at 4pm on 4 March 2021 at 29 Clement's Lane, London EC4N 7AE and by telephone.

Cautionary Statement

These results have been prepared in accordance with the requirements of English Company Law and the liabilities of the Directors in connection with these results shall be subject to the limitations and restrictions provided by such law.

These results are prepared for and addressed only to the company's shareholders as a whole and to no other person. The company, its Directors, employees, agents or advisers do not accept or assume responsibility to any other person to whom these results are shown or into whose hands it may come and any such responsibility or liability is expressly disclaimed.

These results contain forward looking statements, which are unavoidably subject to risk and uncertainty because they relate to events and depend upon circumstances that will occur in the future. It is believed that the expectations set out in these forward looking statements are reasonable but they may be affected by a wide range of variables which could cause future outcomes to differ from those foreseen. All statements in these results are based upon information known to the company at the date of this report. Except as required by law, the company undertakes no obligation to publicly update or revise any forward looking statement, whether as a result of new information, future events or otherwise.

CEO Review

I am pleased to introduce my first review as Chief Executive.

Mike Howard and Ian built the business on a foundation of recruiting high calibre staff to deliver the highest quality customer service as efficiently as possible. I picked up the mantle from Ian in early March as we entered a period of significant change to the operating environment and my primary concerns have been to ensure the ongoing wellbeing of our staff, and the continuing delivery of that service to our clients. This will be an ongoing theme as we negotiate our way through the coming months. With the secure foundation we have built over many years, I believe we can continue to develop our offering to the benefit of all our stakeholders.

Headlines

Given the events that unfolded over the second half of our financial year, we are very pleased to deliver a robust set of results.

Gross inflows of GBP5.75 billion remained at broadly the same level as last year, while net inflows of GBP3.59 billion were 3% higher. The increase in net inflows was driven by a reduction in outflows, as clients' spending patterns reduced in the second half of the year.

FUD at the year-end totalled GBP41.09 billion, an increase of 9% over the year. Other key metrics also continued to demonstrate positive performance, with client numbers passing 190k (+7%) and adviser numbers passing 6k (+6%). This drove an increase in revenue to GBP107.3 million (+8%) and, coupled with sensible expense management, has enabled us to report that profit before tax increased by 11% to GBP55.3 million.

Market background

Strong equity market performance where the FTSE All-share index rose 5% from October through to early March was matched by growth in inflows in the platform market, reversing the softening that had occurred throughout much of our previous financial year. This continued through to the tax year end, but changed rapidly as the impact of government measures to address COVID-19 took effect.

The second half, in a completely different, unparalleled operating environment, was difficult for clients and their advisers. Inflows fell across the retail advised platform sector as advisers focused on delivery of service to their current clients. Despite the difficulties, the market continued to function, with services previously provided face-to-face being provided virtually, and paper-based processes being replaced by digital processes.

Over the full year, the retail advised platform market FUD grew by 6% from GBP433.61 billion (restated September 2019. Revised from GBP427.7 billion, as stated in FY19's accounts, due to the inclusion of two more competitors) to GBP460.52 billion (September 2020).

Our activity

Against this backdrop, we have seen a small increase in our market share of FUD, and we consistently rank in the top three firms for gross inflows. According to Fundscape statistics we have achieved the highest 2020 net flows to date among retail advised platforms.

We achieved this by enhancing our service offering with incremental additions to functionality and responsible price reductions creating more value for money for our clients.

For the eleventh year running, Transact retained the top spot in the annual independent research studies by Investment Trends and CoreData. This was especially rewarding as we have had to adapt to delivering our service whilst working from home. As owners of proprietary platform software, we were in full control of the realignment of our technology development - so, from early March, we concentrated on digital processing enhancements, better enabling clients and advisers to manage financial plans with reduced need for physical documents and wet signatures.

The outlook

T he outlook is clearly heavily dependent upon the economic effects of the measures being taken to combat COVID-19 and their impact upon equity markets, FUD and flows. The operating environment has become more difficult and unpredictable and this seems likely to remain the case in the coming months. Additionally, there is still little certainty on the shape of the UK's trading relationship with the European Union, despite the proximity of the end of the transition period.

However, none of this changes the fundamental need of individuals and their families to plan and take care of their financial future, so we will continue to refine our systems and processes and further develop and expand the financial infrastructure and associated services that we have successfully delivered for twenty years through both internal investment and consideration of acquisition opportunities. We will keep investing in our staff and supporting them, being especially mindful of their mental welfare in these difficult times. We will continue to manage our cost base prudently, to deliver fair returns for all of our stakeholders, and we will leverage the agility that has helped shape our approach to the events of the last few months, as we advance into the new year.

Alexander Scott

Chief Executive Officer

16 December 2020

FINANCIAL REVIEW

A robust set of results

The FTSE All Share Index was buoyant at the end of our first quarter, in part due to the decisive UK election result in December 2019. It peaked in mid-January, at 4,258 points, before crashing 36% by late March, as the COVID-19 pandemic took hold, many countries went into lockdown and the economic impact was priced into the markets. Recovery from the March low point was erratic, but FUD ended the year 9% up, aided by solid net flows. This has resulted in increased revenue and increased profits.

FUD increased to GBP41.09 billion (2019: GBP37.80 billion) with g ross inflows of GBP5.75 billion (2019: GBP5.70 billion). Outflows decreased slightly to GBP2.16 billion (2019: GBP2.20 billion) resulting in increased net inflows of GBP3.59 billion (2019 GBP3.50 billion).

Income continued to grow. We generated revenue of GBP107.3 million (2019: GBP99.2 million) up 8%, leading to a 11% increase in operating profit attributable to shareholders of GBP55.3 million (2019: GBP49.6 million).

This performance was achieved through continuing focus on doing what we do well, and continuing to make it better and more efficient for the future. We continued to develop the delivery of our high quality service by investing in our people and our proprietary technology. These developments allowed us to benefit from ongoing process efficiencies which are reflected in our increased operating margin.

   FUD ,   inflows   and   outflows 
 
                        For the financial year ended 
                                30 September 
                                 2020            2019 
                                 GBPm            GBPm 
 Opening FUD                   37,799          33,113 
 Inflows                        5,750           5,700 
 Outflows                     (2,160)         (2,203) 
--------------------  ---------------  -------------- 
 Net flows                      3,590           3,497 
 Market movements               (224)           1,197 
 Other movements(1)              (72)             (8) 
--------------------  ---------------  -------------- 
 Closing FUD                   41,093          37,799 
 

(1) Other movements includes dividends, interest, fees and tax charges and rebates.

Financial year 2020 saw extreme levels of market volatility. Despite this, the level of client inflows onto Transact marginally improved when compared with FY19. Outflow rates for the year, as a percentage of opening FUD, fell slightly from FY19, resulting in strong net flows which were up 3% year on year. FUD ended the year at GBP41.09 billion, up GBP3.29 billion from 2019, an increase of 9 %.

Financial performance

Financial year 2020 was another year of robust financial performance. By continuing to generate positive net inflows, through our ability to attract new inflows and retain business already on the platform, we increased FUD. This drove revenue growth and, when coupled with careful management of our expense base, resulted in increased profits .

 
                                          For the financial year ended 
 Income                                           30 September 
                                                 2020              2019 
                                                             (Restated) 
                                                 GBPm              GBPm 
 Revenue                                        107.3              99.2 
 Cost of sales                                  (0.8)             (0.8) 
 Gross profit                                   106.5              98.4 
 Operating expenses                            (51.2)            (48.8) 
 Operating profit attributable 
  to shareholder returns                         55.3              49.6 
 
 Net interest income                              0.0               0.3 
--------------------------------------  -------------  ---------------- 
 Profit before tax attributable 
  to shareholder returns                         55.3              49.9 
 
 Change in investment contract 
  liabilities                                    82.9           (554.8) 
 Fee and commission expenses                  (137.6)           (125.6) 
 Investment returns                              54.7             680.4 
 Net policyholder income attributable 
  to policyholder returns                       (3.1)               7.1 
 Policyholder tax                                 3.1             (7.0) 
 
 Tax on ordinary activities                     (9.8)             (8.9) 
--------------------------------------  -------------  ---------------- 
 Profit after tax                                45.5              41.1 
--------------------------------------  -------------  ---------------- 
 

Total gross profit in the financial year to 30 September 2020 increased by GBP8.1 million, or 8%, to GBP106.5million from GBP98.4 million. This increase was achieved after reductions in the annual commission income charge and the threshold at which we rebate buy commission, and reflects the increases in the value of FUD, number of clients and number of tax wrappers held on the platform.

Profit after tax for financial year 2019 has been restated to GBP41.1 million, an increase from GBP40.1 million, and an adjustment to 2019 opening retained earnings has been made of GBP5.4m.

The restatement of profit after tax across prior years is due to the identification of an error in the calculation of the policyholder tax provision (over) in the subsidiary, ILUK, which is one of the elements of the Group's insurance and life assurance segment. The error was due to corporate expenses being deducted in the policyholder tax calculation resulting in an overprovision of tax reserves due back to policyholders. As a result there has been a release of the policyholder tax provision to the retained earnings as at 1 October 2018 and to the statement of profit or loss and other comprehensive income in 2019.

In addition to the restatement explained above, certain comparatives have been reclassified due to an error in presentation in prior years. This has the effect of reflecting items of income, expenses, gains and losses relating to the Group's insurance and life assurance segment on a gross basis, rather than on a net basis. In addition, cash held by the Group's insurance and life assurance segment, for the benefit of policyholders has been separately disclosed in cash and cash equivalents.

These changes have no effect on net assets or overall profit.

Components of revenue

 
                              For the financial year ended 
                                      30 September 
                                        2020           2019 
                                        GBPm           GBPm 
 Annual commission income               94.5           86.7 
 Wrapper fee income                      9.7            9.0 
 Other income                            3.1            3.5 
 Total fee income                      107.3           99.2 
--------------------------  ----------------  ------------- 
 

Our revenue comprises three elements and two of these elements, annual commission income (an annual, tiered fee on FUD) and wrapper fee income ( quarterly wrapper fees for each of the tax wrapper types clients hold) constitute our recurring revenue. The third element is other income and includes buy commission charged on asset purchases.

Annual commission income increased by GBP7.8 million, or 9%, to GBP94.5 million (2019: GBP86.7 million). This growth was achieved through growth in average FUD of 12%, despite volatile market conditions affecting asset values throughout the year.

Wrapper administration fee income increased by GBP0.7 million, or 8%, to GBP9.7 million (2019: GBP9.0 million). This reflects the net increase in the number of open tax wrappers on the platform.

Recurring revenue streams constituted 97% (2019: 97%) of total fee income.

Other income, mainly buy commission and dealing charges, reduced by 11%, GBP0.4 million, to GBP3.1 million (2019: GBP3.5 million). The primary reason for this fall was the reduction in the buy commission rebate threshold, this was introduced to make our charging structure more competitive. The required portfolio value for clients to receive the rebate was reduced from GBP0.5 million to GBP0.4 million, with effect from March 2020.

Operating expenses

Total operating expenses increased by GBP2.4 million, or 5%, to GBP51.3 million (2019: GBP48.8 million). The increase was mainly due to an increase in regulatory fees, professional fees and staff costs.

 
                                      For the financial year ended 
                                              30 September 
                                           2020                2019 
                                                         (Restated) 
                                           GBPm                GBPm 
 Staff costs                               36.9                36.3 
 Occupancy                                  2.0                 3.6 
 Regulatory and professional fees           7.0                 5.5 
 Other income - tax relief due 
  to shareholders                         (1.1)               (1.0) 
 Other costs                                3.8                 3.7 
----------------------------------  -----------  ------------------ 
 Total expenses                            48.6                48.1 
 Depreciation and amortisation              2.6                 0.7 
----------------------------------  -----------  ------------------ 
 Total operating expenses                  51.2                48.8 
----------------------------------  -----------  ------------------ 
 

Staff costs

Staff costs increased by GBP0.6 million, or 2%, to GBP36.9 million (2019: GBP36.3 million).

Average staff numbers decreased from 509 to 492, a drop of 3%. The reduction was the result of natural attrition and efficiency gains delivered through platform development. The small rise in staff costs in the period was attributable to the net effects of general inflationary increases.

Staff share scheme costs, both the Share Incentive Plan (SIP) for all staff and the Performance Share Plan (PSP) for management, did not increase materially.

We operate a defined contribution pension scheme for our staff. The company-paid contribution was increased to 9% of annual salary in FY19, it was not further increased in FY20.

Occupancy

Occupancy costs decreased by GBP1.6 million due to the implementation of the new lease accounting standard, IFRS 16, which came into effect on 1 October 2019.

IFRS 16 brings leases on-balance sheet and, in our case, applies to the IHP Group property leases for offices in London, the Isle of Man and Australia.

The accounting standard replaces rent expense with straight line depreciation on a right of use asset and notional interest expense on a corresponding lease liability.

Regulatory and professional fees

Regulatory and professional fees increased by GBP1.5 million, or 27%, to GBP7.0 million. The most significant increase was in UK Financial Services Compensation Scheme (FSCS) levies, which increased by GBP0.9 million, or 82%, year on year. There was a smaller increase in professional fees of GBP0.6 million, attributable to ad hoc project work performed throughout the year.

Other income - tax relief due to shareholders

This relates to the release of tax provisions due back to policyholders. Details of the 2019 restatement can be seen in the financial performance section above.

Depreciation and amortisation

Depreciation and amortisation charges increased by GBP1.9m and GBP1.6m of this was attributable to the depreciation arising on the right of use asset on the balance sheet, required by IFRS 16.

An element of the remaining GBP300k increase in depreciation was due to the purchase of new equipment required to enable staff to work from home, but the majority was due to a full year of deprecation on equipment bought in the latter half of financial year 2019.

Total capitalised expenditure for the financial year was GBP0.9 million compared with GBP1.3 million in the prior year.

Net income attributable to policyholder returns, and policyholder tax

Net income attributable to policyholder returns decreased by GBP10.1m, from income of GBP8.1m in FY19 to an expense of GBP2.0m in FY20. Policyholder tax decreased by GBP10.0m, from a tax charge of GBP7.0m in FY19 to a tax credit of GBP3.1m in FY20. Both of these reductions were due to a decrease in the gains on investments held for the benefit of policyholders as a result of the downturn in financial markets during FY20.

Profit before tax attributable to shareholder returns

In the financial year to 30 September 2020 our operating margin increased to 52%.

After including interest income on corporate cash, the interest expense arising from the implementation of IFRS 16 and returns on corporate gilt holdings, profit before tax in the financial year to 30 September 2020 was GBP55.3 million, an increase of 11% on the prior year.

Tax

The Group has operations in three tax jurisdictions, UK, Australia and Isle of Man, meaning profits are subject to tax at three different rates. However, the vast majority of the Group's income, 95%, is earned in the UK.

Tax on ordinary activities described below solely comprises the Group's 'shareholder corporation tax' which is distinguished from the 'policyholder tax' that the Group collects and remits to HMRC in respect of ILUK, which is taxed under the "I minus E" tax regime.

Tax for the year increased by GBP0.8 million, or 9%, to GBP9.8 million (2019: GBP9.0 million) due to increased profits. Our effective rate of tax over the period remained stable at 18%.

Our tax strategy can be found at: https:// www.integrafin.co.uk/legal-and-regulatory-information/

Earnings per share

 
                                           2020         2019 
                                                  (Restated) 
                                           GBPm         GBPm 
 Operating profit attributable to 
  shareholder returns                      55.3         49.6 
 Net interest income                        0.0          0.3 
--------------------------------------  -------  ----------- 
 Profit before tax attributable 
  to shareholder returns                   55.3         49.9 
 
 Net policyholder income attributable 
  to policyholder returns                 (3.1)          7.1 
 Policyholder tax                           3.1        (7.0) 
 
 Tax on ordinary activities               (9.8)        (8.9) 
 Profit after tax for the period           45.5         41.1 
 
 Number of shares in issue               331.3m       331.3m 
 Earnings per share - basic and 
  diluted                                 13.7p        12.4p 
 
 

Earnings per share increased to 13.7 pence, an increase of 10% on prior year.

The 2019 EPS has been restated in line with t he restatement of profit after tax noted in the financial performance section above.

Consolidated statement of financial position

In the consolidated statement of financial position, the material items that merit comment include the following:

Intangible assets (note 13)

The Group's intangible asset as at 30 September 2020 of GBP13.0 million (2019: GBP13.0 million) comprises goodwill arising from the purchase of Integrated Application Development Pty Ltd ( IAD) in July 2016. Goodwill is tested for impairment each financial year.

Right of use asset and corresponding lease liability (notes 15 and 26)

On 1 October 2019, the Group recognised a right of use asset and a lease liability on adoption of IFRS 16. The right of use asset has been depreciated through the year and ends the year at GBP4.0 million. The lease liability has also reduced from the net effect of rent payments under the terms of the respective lease agreements and interest charges, and ends the year at GBP6.1 million.

Deferred acquisition costs and deferred income liability (notes 17 and 27)

Deferred acquisition costs and deferred income liability arise in our life insurance subsidiaries, IntegraLife UK Limited (ILUK) and IntegraLife International Ltd (ILInt). They are driven by the level of adviser fees payable by clients from new insurance wrappers opened in each year. These two line items are required to be shown under IFRS, however, the timing and magnitude of movement in the items always nets off exactly, resulting in zero net effect in each of the companies and in the consolidated statements of financial position. Both items increased by GBP3.1 million to GBP53.5 million over the financial year.

Investments and cash held for the benefit of policyholders and liabilities for linked investment contracts (notes 19, 20 and 21)

ILUK and ILInt write only unit-linked insurance policies. They match the assets and liabilities of their linked policies such that, in their own individual statements of financial position, these items always net off exactly. These line items are required to be shown under IFRS in the consolidated statement of profit or loss, the consolidated statement of financial position and the consolidated statement of cash flows, but have zero net effect.

Investments and cash held for the benefit of policyholders have increased to GBP16.73 billion (2019: GBP15.45 billion) and GBP1.38 billion (2019: GBP1.21 billion) respectively. Liabilities for linked investment contracts increased to GBP18.11 billion (2019: GBP16.66 billion). This reflects the increase in the value of FUD held in life insurance wrappers.

Deferred tax liabilities (note 28)

Deferred tax liabilities decreased by GBP4.2 million to GBP9.0 million (2019: GBP13.2 million). This decrease was primarily due to market movements in the assets held in the ILUK's onshore bond tax wrappers during the year. Sufficient cash is held by ILUK to meet this liability.

Provisions (note 30)

Provisions have increased in financial year 2020 by GBP6.9 million. This is largely due to tax charges deducted from clients not becoming payable to HMRC due to the downturn in the financial markets. If no tax liability arises in the future then these charges will be refunded to policyholders.

Cash and cash equivalents (note 21)

Shareholder cash increased from GBP132.3m 30 September 2019 to GBP154.1m at 30 September 2020. The increase of 16% reflects the cash-generative nature of the business and the strength of the liquidity within the Group.

Liquidity and capital management

At 30 September 2020 the Group held cash and cash equivalents of GBP154.1 million (2019: GBP132.3 million). Cash generated through trading also covered dividend payments totaling GBP26.2 million. This comprised GBP17.2 million second interim dividend in respect of the financial year 2019, paid in January 2020 and GBP8.9 million first interim dividend in respect of the first half of financial year 2020 (2019: GBP8.6 million), paid in June 2020.

To enable the Group to offer a wide range of tax wrappers there are three regulated entities within the Group; a UK investment firm, a UK life insurance company and an Isle of Man life insurance company. Each regulated entity maintains capital well above the minimum level of regulatory capital required, ensuring sufficient capital remains available to fund ongoing trading and future growth. Cash and investments in short-dated gilts are held to cover regulatory capital requirements and tax liabilities.

The regulatory capital requirements and resources in ILUK and ILInt are calculated by reference to economic capital-based regimes, and therefore do not directly equate to IFAL's expense-based regulatory capital requirements. These bases are determined by the appropriate regulations that apply for each of the companies.

Regulatory Capital

 
                         For the financial year ended 
                               30 September 2020 
          Regulatory Capital   Regulatory Capital 
                requirements            resources   Regulatory Cover 
                        GBPm                 GBPm                  % 
 IFAL                   24.0                 34.1              141.8 
 ILUK                  170.4                239.3              140.4 
 ILInt                  18.5                 33.4              180.7 
 

All of the company's regulated subsidiaries continue to hold regulatory capital resources well in excess of their regulatory capital requirements. We will maintain sufficient regulatory capital and an appropriate level of working capital. We will use retained capital to further invest in the delivery of our service to clients, pay dividends to shareholders and provide fair rewards to staff.

Capital

 
                                      For the financial year ended 
                                                 30 September 2020 
                                                              GBPm 
 Total equity                                                140.9 
 Loans and receivables, intangible 
  assets and property, plant and 
  equipment                                                 (22.0) 
-----------------------------------  ----------------------------- 
 Available capital pre dividend                              118.9 
 Interim dividend declared                                  (18.6) 
-----------------------------------  ----------------------------- 
 Available capital post dividend                             100.3 
 Additional risk appetite capital                           (63.5) 
-----------------------------------  ----------------------------- 
 Surplus                                                      36.9 
-----------------------------------  ----------------------------- 
 

Additional risk appetite capital is capital the IHP Board considers to be appropriate for it to hold to ensure the smooth operation of the business such that it is able to meet future risks to the business plan and future changes to regulatory capital requirements without recourse to additional capital.

The board considers the impact of regulatory capital requirements and risk appetite levels on prospective dividends from all of its regulated subsidiaries. Our Group's Pillar 3 document contains further details and can be found on our website at: https://www.integrafin.co.uk/legal-and-regulatory-information/ Pillar 3 Disclosures.

As stated in the Chair's report, t he board has declared a second interim dividend for the year of 5.6 pence per ordinary share, taking the total dividend for the year to 8.3 pence per share (2019: 7.8 pence)

Given the net cash, liquidity and capital coverage positions as set out above, the Group is well positioned to fund the GBP18.6 million dividend.

 
                                                 2020        2019 
 Dividend Type               Share Class         GBPm        GBPm 
--------------------------  -------------  ----------  ---------- 
 Ordinary                    All                 27.5        25.8 
 
 Per share 
 Ordinary - first interim    All            2.7 pence   2.6 pence 
 Ordinary - second           All 
  interim                                   5.6 pence   5.2 pence 
 

16 December 2020

Key risks

There are factors within and outside of our control that may affect the achievement of our strategic objectives. We aim to mitigate exposures that are outside our risk appetite where possible. The key risks associated with our strategic objectives are:

1. Stock market volatility : The COVID-19 pandemic created immense uncertainty in stock markets throughout the year, with large fluctuations from day to day, as news emerged. The shape and implementation of the Brexit deal the UK agrees with the EU may also continue to have a negative impact on stock markets for some time. Stock market volatility impacts the value of our FUD.

Risk management and control : The risk of stock market volatility, and the impact on revenue, is mitigated through a wide asset offering which ensures we are not wholly correlated with one market, and which enables clients to switch assets in times of uncertainty. In particular, clients are able to switch into cash assets, which remain on our platform. Our wrapper fees are not impacted by stock market volatility as they are a fixed quarterly charge. We also closely monitor and control expenses, which assists in maintaining profit in turbulent times.

2. Service standards failure: Our high levels of client and adviser retention are dependent upon our consistent and reliable levels of service. Failure to maintain these service levels would affect our ability to attract and retain business.

Risk management and control: We manage the risk of service standards failure by ensuring our service standards do not deteriorate. This is achieved by providing our client service teams with extensive initial and ongoing training, supported by experienced subject matter experts and managers. Service levels are monitored and quality checked and any deviation from expected service levels is addressed. We also conduct satisfaction surveys to ensure our service levels are still perceived as excellent by our clients and their advisers. Service standards are also dependent on resilient operations, both current and forward looking, ensuring that risk management is in place.

3. Increased competition: We operate in a competitive market. Increased levels of competition for clients and advisers; improvements in offerings from other investment platforms; and consolidation in the adviser market may all make it more challenging to attract and retain business.

Risk management and control: Competitor risk is mitigated by focusing on providing exceptionally high levels of service and being responsive to client and financial adviser demands through an efficient expense base. This allows us to continue to increase the value for money of our service by r educing client charges, subject to profit and capital parameters when deemed appropriate.

4. Diversion of resources: Maintaining our quality and relevance requires ongoing investment. Any reduction in investment due to diversion of resources to other non-discretionary expenditure (for example, a change in the taxation regime or other regulatory developments) may affect our competitive position.

Risk management and control: The risk of reduced investment in the platform is managed through a disciplined approach to expense management and forecasting. We horizon scan for upcoming regulatory and taxation regime changes and maintain contingency to allow for unexpected expenses e.g. FSCS levies, which ensures we do not need to compromise on investment in our platform to a degree that affects our offering.

5. Uncontrolled expenses: Higher expenses than expected and budgeted for would adversely impact cash profits. The key constituent of expenses is salary costs, but other expenses are more likely to change unexpectedly, for example legal, compliance or regulatory costs and levies.

Risk management and control: The most significant element of our expense base is staff costs. These are controlled through modelling staff requirements against forecast business volumes, factoring in efficiencies that it is expected will emerge through platform development. Any expenditure request that deviates from plan is rigorously challenged and must be approved before it is incurred.

6. Capital strain: Unexpected, additional capital requirements imposed by regulators may negatively impact our solvency coverage ratio.

Risk management and control: We continuously monitor the current and expected future regulatory environment and ensure that all regulatory obligations are or will be met. This provides a proactive control to mitigate this risk. Additionally, we carry out an assessment of our capital requirements, which includes assessing the regulatory capital required. We retain a capital buffer over and above the regulatory minimum solvency capital requirements.

STATEMENT OF DIRECTORS' RESPONSIBILITIES

The directors are responsible for preparing the Annual Report and the financial statements in accordance with the Companies Act 2006 and for being satisfied that the Annual Report and financial statements, taken as a whole, give a fair, balanced and understandable view which provides the information necessary for shareholders to assess the company's position and performance, business model and strategy.

Company law requires the directors to prepare financial statements for each financial year.

Under that law the directors are required to prepare the group financial statements and have elected to prepare the company financial statements in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union.

Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the group and company and of the profit or loss for the group and company for that period.

In preparing the financial statements, the directors are required to:

   --      select suitable accounting policies and then apply them consistently; 
   --      make judgements and estimates that are reasonable and prudent; 

-- state whether they have been prepared in accordance with IFRSs as adopted by the European Union, , subject to any material departures disclosed and explained in the financial statements;

-- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company and Group will continue in business; and

-- prepare a director's report, a strategic report and director's remuneration report which comply with the requirements of the Companies Act 2006.

The directors are responsible for keeping adequate accounting records that show and explain the Group's transactions, disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006 and, as regards the group financial statements, Article 4 of the IAS Regulation.

They are also responsible for safeguarding the assets of the company and Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The directors are responsible for ensuring the annual report and the financial statements are made available on a website. Financial statements are published on the company's website in accordance with legislation in the United Kingdom governing the preparation and dissemination of financial statements, which may vary from legislation in other jurisdictions. The maintenance and integrity of the company's website is the responsibility of the directors. The directors' responsibility also extends to the ongoing integrity of the financial statements contained therein.

Directors' responsibilities pursuant to DTR4

The directors confirm to the best of their knowledge:

-- The group financial statements have been prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union and Article 4 of the IAS Regulation and give a true and fair view of the assets, liabilities, financial position and profit and loss of the group.

The annual report includes a fair review of the development and performance of the business and the financial position of the group and the parent company, together with a description of the principal risks and uncertainties that they face.

The current directors, at the date of approval of this report, confirm that:

-- they have taken all of the steps that they ought to have taken as directors to make themselves aware of any information needed by the company's auditor for the purposes of the audit, and to establish that the auditor is aware of that information;

   --      they are not aware of any relevant audit information of which the auditor is unaware; 

-- to the best of their knowledge, the financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the issuer and the undertakings included in the consolidation taken as a whole;

-- the management report includes a fair review of the development and performance of the business and the position of the issuer and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face; and

-- The Annual Report and financial statements, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the performance, strategy and business model of the company and Group.

The directors consider it appropriate to adopt the going concern basis of accounting in preparing the consolidated financial statements as they believe the Group will continue to be in business, and meet any liabilities as they fall due, for a period of at least twelve months from the date of approval of the financial statements.

By order of the board,

Helen Wakeford

Company Secretary

16 December 2020

CONSOLIDATED STATEMENT OF PROFIT OR LOSS AND OTHER

COMPREHENSIVE INCOME

 
                                            Note         2020   2019 (Restated) 
                                                      GBP'000           GBP'000 
 
 Revenue 
 Fee income                                    5      107,320            99,165 
 Cost of sales                                          (865)             (806) 
 Gross profit                                         106,455            98,359 
 
 Administrative expenses                       8     (51,016)          (48,773) 
 Credit loss allowance on financial 
  assets                                      23        (176)              (20) 
 Net income attributable to policyholder 
  returns                                     12      (3,066)             7,115 
-----------------------------------------  -----  -----------  ---------------- 
 Operating profit                                      52,197            56,681 
-----------------------------------------  -----  -----------  ---------------- 
 
 Operating profit attributable 
  to policyholder returns                     12      (3,066)             7,115 
 
 Operating profit attributable 
  to shareholder returns                               55,263            49,566 
 
 Change in investment contract 
  liabilities                                 20       82,895         (554,767) 
 Fee and commission expenses                  20    (137,536)         (125,618) 
 Investment returns                           10       54,677           680,422 
 Interest expense                             26        (233)                 - 
 Interest income                               9          256               308 
-----------------------------------------  -----  -----------  ---------------- 
 Profit on ordinary activities 
  before taxation                                      52,256            57,026 
-----------------------------------------  -----  -----------  ---------------- 
 Profit on ordinary activities 
  before taxation attributable 
  to policyholder returns                     12      (3,066)             7,115 
 
 Profit on ordinary activities 
  before taxation attributable 
  to shareholder returns                               55,322            49,911 
 
 Policyholder tax                             12        3,066           (6,969) 
 
 Tax on profit on ordinary activities         11      (9,838)           (8,950) 
 Profit for the financial year                         45,484            41,107 
 
 Other comprehensive income 
 
 Exchange gains/(losses) arising 
  on translation of foreign operations                     22              (20) 
 Total other comprehensive income 
  for the financial year                                   22              (20) 
 
 Total comprehensive income for 
  the financial year                                   45,506            41,087 
-----------------------------------------  -----  -----------  ---------------- 
 
   Earnings per share 
 Earnings per share - basic and 
  diluted                                      7        13.7p             12.4p 
 

All activities of the Group are classed as continuing.

Notes 1 to 40 form part of these Financial Statements

COMPANY STATEMENT OF PROFIT OR LOSS AND OTHER

COMPREHENSIVE INCOME

 
                                         Note               2020               2019 
                                                         GBP'000            GBP'000 
 
 Revenue                                                       -                  - 
 
 Cost of sales                                                 -                  - 
                                               -----------------  ----------------- 
 Gross profit                                                  -                  - 
 
 Administrative expenses                    8            (1,208)            (1,096) 
 Credit loss allowance on financial 
  assets                                   18               (85)               (24) 
                                               -----------------  ----------------- 
 Operating loss                                          (1,293)            (1,120) 
 
 Dividend income                           38             32,326             30,118 
 
 Interest income                            9                 91                 66 
                                               -----------------  ----------------- 
 Profit on ordinary activities 
  before taxation                                         31,124             29,064 
 
 Tax on profit on ordinary activities      11                  -                  - 
                                               -----------------  ----------------- 
 Profit for the financial year                            31,124             29,064 
 Other comprehensive income                                    -                  - 
 Total comprehensive income for 
  the financial year                                      31,124             29,064 
--------------------------------------  -----  -----------------  ----------------- 
 

All activities of the Company are classed as continuing.

Notes 1 to 40 form part of these Financial Statements

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

 
                                      Note         2020   2019 (restated)      1 October 
                                                                                    2018 
                                                GBP'000           GBP'000        GBP'000 
 Non-current assets 
 Loans                                  18        2,647             1,185          1,189 
 Intangible assets                      13       12,951            12,951         12,966 
 Property, plant and equipment          14        2,313             2,405          1,813 
 Right of use assets                    15        3,961                 -              - 
 Deferred tax asset                     28          489               157             44 
 Deferred acquisition costs             17       53,482            50,443         46,073 
                                                 75,843            67,141         62,085 
 Current assets 
 Financial assets at fair value 
  through profit 
  or loss                               22        5,051             5,066          6,219 
 Other prepayments and accrued 
  income                                23       14,412            13,082         11,471 
 Trade and other receivables            24        3,556             7,189          4,591 
 Investments held for the benefit 
  of policyholders                      19   16,727,208        15,454,769     13,376,481 
 Cash and cash equivalents              21    1,539,843         1,342,619      1,230,301 
 Current tax asset                                   53                 -              - 
-----------------------------------  -----  -----------  ----------------  ------------- 
                                             18,290,123        16,822,725     14,629,063 
 Current liabilities 
 Trade and other payables               25       18,366            17,024         14,764 
 Lease liabilities                      26        2,375                 -              - 
 Liabilities for linked investment 
  contracts                             20   18,112,935        16,665,048     14,489,933 
 Current tax liabilities                              -             3,987          3,702 
-----------------------------------  -----  -----------  ----------------  ------------- 
                                             18,133,676        16,686,059     14,508,399 
 Non-current liabilities 
 Provisions                             30       25,208            18,230         13,756 
 Lease liabilities                      26        3,712                 - 
 Deferred income liability              27       53,482            50,443         46,073 
 Deferred tax liabilities               28        8,968            13,248         12,570 
-----------------------------------  -----  -----------  ----------------  ------------- 
                                                 91,370            81,921         72,399 
 
 Net assets                                     140,920           121,886        110,350 
-----------------------------------  -----  -----------  ----------------  ------------- 
 
 Capital and reserves 
 Called up equity share capital                   3,313             3,313          3,313 
 Capital redemption reserve             31            2                 2              2 
 Share-based payment reserve            32        1,698             1,008            530 
 Employee Benefit Trust reserve         33      (1,103)             (275)              - 
 Foreign exchange reserve               34         (22)              (44)           (24) 
 Non-distributable reserves             34        5,722             5,722          5,722 
 Non-distributable insurance 
  reserves                              34          501               501            501 
 Profit or loss account                         130,809           111,659        100,306 
-----------------------------------  -----  -----------  ----------------  ------------- 
 Total equity                                   140,920           121,886        110,350 
-----------------------------------  -----  -----------  ----------------  ------------- 
 

These Financial Statements were approved by the Board of Directors on 16 December 2020 and are signed on their behalf by:

Alexander Scott

Director

Company Registration Number: 08860879

Notes 1 to 40 form part of these Financial Statements

COMPANY STATEMENT OF FINANCIAL POSITION

 
                                   Note      2020      2019 
                                          GBP'000   GBP'000 
 
 Non-current assets 
 Investment in subsidiaries          16    16,832    15,800 
 Loans                               18     2,647     1,184 
                                           19,479    16,984 
 Current assets 
 Prepayments                         23        56        30 
 Other receivables                   24       342        86 
 Cash and cash equivalents                 26,090    24,342 
--------------------------------  -----  --------  -------- 
                                           26,488    24,458 
 Current liabilities 
 Trade and other payables            25       491       518 
--------------------------------  -----  --------  -------- 
                                              491       518 
 
 Net assets                                45,476    40,924 
--------------------------------  -----  --------  -------- 
 
 Capital and reserves 
 Called up equity share capital             3,313     3,313 
 Profit or loss account                    41,962    37,006 
 Share-based payment reserve         32     1,070       880 
 Employee Benefit Trust reserve      33     (869)     (275) 
--------------------------------  -----  --------  -------- 
 Total equity                              45,476    40,924 
--------------------------------  -----  --------  -------- 
 

These Financial Statements were approved by the Board of Directors on 16 December 2020 and are signed on their behalf by:

Alexander Scott

Director

Company Registration Number: 08860879

Notes 1 to 40 form part of these Financial Statements

CONSOLIDATED STATEMENT OF CASH FLOWS

 
                                                           2020          2019 
                                                        GBP'000       GBP'000 
                                                                   (Restated) 
 Cash flows from operating activities 
 Profit before tax                                       52,256        57,026 
 Adjustments for : 
 Amortisation and depreciation                            2,571           669 
 Share-based payment charge                               1,776         1,237 
 Interest on cash held                                    (256)         (308) 
 Interest charged on lease                                  234             - 
 Investment returns                                        (36)          (37) 
 Increase in policyholder tax recoverable               (1,515)             - 
 Decrease in current asset investments                       15         1,153 
--------------------------------------------  -----------------  ------------ 
                                                         55,045        59,740 
 
 Decrease/(increase) in trade and 
  other receivables                                       2,305       (4,211) 
 Increase in trade and other payables                     3,858         2,260 
 Increase in provisions                                   6,978         5,041 
 Decrease in share based payment                        (1,126)             - 
  reserve 
 Increase in investments held for 
  the benefit of policyholders                      (1,272,440)   (2,078,288) 
 Increase in liabilities for linked 
  investment contracts                                1,447,887     2,175,115 
 
 Cash generated from operations                        242,507        159,657 
 
 Income taxes paid                                     (13,803)      (15,633) 
 Interest paid on lease liabilities                       (234)             - 
-------------------------------------------   -----------------  ------------ 
 Net cash flows from operating activities               228,470       144,024 
 
 Investing activities 
 Acquisition of tangible assets                           (859)       (1,246) 
 Decrease/(increase) in loans                           (1,462)             3 
 Interest on cash held                                      256           308 
 Investment returns                                          36            37 
--------------------------------------------  -----------------  ------------ 
 Net cash used in investing activities                  (2,029)         (898) 
 
 Financing activities 
 Purchase of own shares in Employee 
  Benefit Trust                                           (828)         (275) 
 Settlement of share-based payment 
  reserve                                                     -         (706) 
 Equity dividends paid                                 (26,158)      (29,807) 
 Repayment of lease liabilities                        (2,244)              - 
                                              ----------------- 
 Net cash used in financing activities                 (29,230)      (30,788) 
 
 Net increase in cash and cash equivalents              197,211       112,338 
 
 Cash and cash equivalents at beginning 
  of year                                             1,342,619     1,230,301 
 
 Exchange gain/(losses) on cash 
  and cash equivalents                                       13          (20) 
 Cash and cash equivalents at end 
  of year                                             1,539,843     1,342,619 
--------------------------------------------  -----------------  ------------ 
 

Notes 1 to 40 form part of these Financial Statements

COMPANY STATEMENT OF CASH FLOWS

 
                                              2020       2019 
                                           GBP'000    GBP'000 
 
 Cash flows from operating activities 
 Loss before interest and dividends        (1,293)    (1,120) 
 Adjustments for: 
 
 Increase in trade and other 
  receivables                                (306)       (30) 
 Decrease in trade and other 
  payables                                     (4)      (205) 
 Net cash flows from operating 
  activities                               (1,603)    (1,355) 
 
 Investing activities 
 Dividends received                         32,326     30,118 
 Interest received                              91         66 
 Decrease/(increase) in loans              (1,462)          3 
---------------------------------------  ---------  --------- 
 Net cash generated from investing 
  activities                                30,955     30,187 
 
 Financing activities 
 Purchase of own shares in Employee 
  Benefit Trust                              (594)      (275) 
 Settlement of share-based payment 
  reserve                                    (843)      (706) 
 Equity dividends paid                    (26,167)   (29,818) 
                                         --------- 
 Net cash used in financing 
  activities                              (27,604)   (30,799) 
 
 Net increase/(decrease) in 
  cash and cash equivalents                  1,748    (1,967) 
 
 Cash and cash equivalents at 
  beginning of year                         24,342     26,309 
 Cash and cash equivalents at 
  end of year                               26,090     24,342 
---------------------------------------  ---------  --------- 
 

Notes 1 to 40 form part of these Financial Statements

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

 
                                                            Share-based   Non-distributable   Employee 
                    Share   Non-distributable       Other       payment           insurance    Benefit   Retained      Total 
                  capital            reserves    reserves       reserve            reserves      Trust   earnings     equity 
                  GBP'000             GBP'000     GBP'000       GBP'000             GBP'000    GBP'000    GBP'000    GBP'000 
 
 Balance 
  at 1 October 
  2018              3,313               5,722        (22)           530                 501          -     94,899    104,943 
 Correction 
  of retained 
  earnings              -                   -           -             -                   -          -      5,408      5,408 
 Restated 
  balance 
  at 1 October 
  2018              3,313               5,722        (22)           530                 501          -    100,307    110,351 
 Comprehensive 
  income for 
  the year: 
 Profit for 
  the year              -                   -           -             -                   -          -     41,107     41,107 
 Movement 
  in currency 
  translation           -                   -        (20)             -                   -          -          -       (20) 
 Total 
  comprehensive 
  income for 
  the year              -                   -        (20)             -                   -          -     41,107     41,087 
 Distributions 
  to owners: 
 Dividends              -                   -           -             -                   -          -   (29,807)   (29,807) 
 Share based 
  payment 
  reserve               -                   -           -         1,237                   -          -          -      1,237 
 Settlement 
  of share 
  based payment 
  expense               -                   -           -         (707)                   -          -          -      (707) 
 Purchase 
  of own shares 
  in EBT                -                   -           -             -                   -      (275)          -      (275) 
 Other movement         -                   -           -          (52)                   -          -         52          - 
---------------  --------  ------------------  ----------  ------------  ------------------  ---------  ---------  --------- 
 Total 
  distributions 
  to owners             -                   -           -           478                   -      (275)   (29,755)   (29,552) 
---------------  --------  ------------------  ----------  ------------  ------------------  ---------  ---------  --------- 
 Balance 
  at 1 October 
  2019              3,313               5,722        (42)         1,008                 501      (275)    111,659    121,886 
 Impact of 
  IFRS 16               -                   -           -             -                   -          -      (240)      (240) 
 Deferred 
  tax on IFRS 
  16                    -                   -           -             -                   -          -         31         31 
 Adjusted 
  balance 
  at 1 October 
  2019              3,313               5,722        (42)         1,008                 501      (275)    111,450    121,677 
 Comprehensive 
  income for 
  the year: 
 Profit for 
  the year              -                   -           -             -                   -          -     45,484     45,484 
 Movement 
  in currency 
  translation           -                   -          22             -                   -          -          -         22 
 Total 
  comprehensive 
  income for 
  the year              -                   -          22             -                   -          -     45,484     45,506 
 Distributions 
  to owners: 
 Share-based 
  payment 
  expense               -                   -           -         1,776                   -          -          -      1,776 
 Settlement 
  of share 
  based payment         -                   -           -       (1,126)                   -          -          -    (1,126) 
 Purchase 
  of own shares 
  in EBT                -                   -           -             -                   -      (828)          -      (828) 
 Excess tax 
  relief 
  charged 
  to equity             -                   -           -            73                   -          -          -         73 
 Other movement         -                   -           -          (33)                   -          -         33          - 
 Dividends 
  paid                  -                   -           -             -                   -          -   (26,158)   (26,158) 
---------------  --------  ------------------  ----------  ------------  ------------------  ---------  ---------  --------- 
 Total 
  distributions 
  to owners             -                   -           -           690                   -      (828)   (26,125)   (26,263) 
---------------  --------  ------------------  ----------  ------------  ------------------  ---------  ---------  --------- 
 Balance 
  at 30 
  September 
  2020              3,313               5,722        (20)         1,698                 501    (1,103)    130,809    140,920 
---------------  --------  ------------------  ----------  ------------  ------------------  ---------  ---------  --------- 
 
 

COMPANY STATEMENT OF CHANGES IN EQUITY

 
                                             Share-based   Employee 
                                     Share       payment    Benefit    Retained      Total 
                                   capital       reserve      Trust    earnings     equity 
                                   GBP'000       GBP'000    GBP'000     GBP'000    GBP'000 
 
 Balance at 1 October 2018           3,313           350          -      37,760     41,423 
 Comprehensive income for 
  the year: 
 Profit for the year                     -             -          -      29,064     29,064 
 Total comprehensive income 
  for the year                           -             -          -      29,064     29,064 
 Distributions to owners: 
 Dividends                               -             -          -    (29,818)   (29,818) 
 Share-based payment expense             -         1,237          -           -      1,237 
 Settlement of share-based 
  payments                               -         (707)          -           -      (707) 
 Purchase of own shares in 
  EBT                                    -             -      (275)           -      (275) 
-------------------------------  ---------  ------------  ---------  ----------  --------- 
 Total distributions to owners           -           530      (275)    (29,818)   (29,563) 
-------------------------------  ---------  ------------  ---------  ----------  --------- 
 
 Balance at 1 October 2019           3,313           880      (275)      37,006     40,924 
-------------------------------  ---------  ------------  ---------  ----------  --------- 
 Comprehensive income for 
  the year: 
 Profit for the year                     -             -          -      31,124     31,124 
 Total comprehensive income 
  for the year                           -             -          -      31,124     31,124 
 Distributions to owners: 
 Dividends                               -             -          -    (26,167)   (26,167) 
 Share-based payment expense             -         1,032          -           -        189 
 Settlement of share-based 
  payments                               -         (843)          -           -          - 
 Purchase of own shares in 
  EBT                                    -             -      (594)           -      (594) 
-------------------------------  ---------  ------------  ---------  ----------  --------- 
 Total distributions to owners           -           189      (594)    (26,167)   (26,572) 
-------------------------------  ---------  ------------  ---------  ----------  --------- 
 
 Balance at 30 September 2020        3,313         1,069      (869)      41,963     45,476 
-------------------------------  ---------  ------------  ---------  ----------  --------- 
 

Notes 1 to 40 form part of these Financial Statements

NOTES TO THE FINANCIAL STATEMENTS

   1.        Basis of preparation and significant accounting policies 

General information

IntegraFin Holdings plc (the "Company") a public limited company incorporated and domiciled in the United Kingdom ("UK"), along with its subsidiaries (collectively the "Group") offers a market leading investment platform which enables advisers to implement financial plans as simply and efficiently as possible.

The registered office address, and principle place of business, is 29 Clement's Lane, London, EC4N 7AE.

a) Basis of preparation

The Financial Statements have been prepared and approved by the Directors in accordance with International Financial Reporting Standards ("IFRS") as endorsed by the European Union ("EU") and those parts of the Companies Act 2006 applicable to companies reporting under IFRS.

The Financial Statements have been prepared on the historical cost basis, except for the revaluation of certain financial instruments, which are stated at their fair value, have been prepared in pound sterling, which is the functional currency of the Company and are rounded to the nearest thousand.

Going concern

The financial statements have been prepared on a going concern basis, following an assessment by the board.

Going concern is assessed over the 12 month period from when the Annual Report is approved, and the board has concluded that the Group has adequate resources to continue in operational existence for the next 12 months. This is supported by:

   --      The current financial position of the Group; 

o The Group maintains a conservative balance sheet and manages and monitors solvency and liquidity on an ongoing basis, ensuring that it always has sufficient financial resources for the foreseeable future.

o As at 30 September 2020, the Group had GBP154 million of shareholder cash on the balance sheet, demonstrating that liquidity remains strong.

   --      Detailed cash flow and working capital projections; and 

-- Stress-testing of liquidity, profitability and regulatory capital, taking account of possible adverse changes in trading performance, including the impact of COVID-19.

When making this assessment, the board has taken into consideration both the Group's current performance and the future outlook, including the impact of the COVID-19 pandemic. Market volatility and uncertainty is expected to continue for some time, due to the pandemic and the effect of measures taken to combat it, but the Group's fundamentals remain strong.

Stress and scenario testing has been carried out, in order to understand the potential financial impacts of severe, yet plausible, scenarios on the Group. The following scenarios have been considered that give specific consideration to COVID-19:

-- A prolonged economic downturn as COVID-19 cases increase, leading to a reduced investor propensity for savings

-- Loss of investor confidence in capital and investment markets due to an extended period of pandemic, combined with the end of the transitional period with the EU

   --      Loss of investor confidence (as above), combined with an internal cyber attack 

Having conducted detailed cash flow and working capital projections, and stress-tested liquidity, profitability and regulatory capital, taking account of the impact of the COVID-19 pandemic and further possible adverse changes in trading performance, the board is satisfied that the Group is well placed to manage its business risks.

The board is also satisfied that it will be able to operate within the regulatory capital limits imposed by the Financial Conduct Authority (FCA), Prudential Regulation Authority (PRA), and Isle Man Financial Services Authority (IoM FSA). Accordingly, the board does not believe a material uncertainty exists that would have an effect on the going concern of the Group and have prepared the financial statements on a going concern basis.

Basis of consolidation

The consolidated Financial Statements incorporate the Financial Statements of the Company and its subsidiaries. Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee if all three of the following elements are present: power over the investee, exposure to variable returns from the investee, and the ability of the investor to use its power to affect those variable returns. Control is reassessed whenever facts and circumstances indicate that there may be a change in any of these elements of control.

Subsidiaries are fully consolidated from the date on which control is obtained by the Company and are deconsolidated from the date that control ceases. Acquisitions are accounted for under the acquisition method. Intercompany transactions, balances, income and expenses, and profits and losses are eliminated.

The Financial Statements of all of the wholly owned subsidiary companies are incorporated into the consolidated Financial Statements. Two of these subsidiaries, IntegraLife International Limited (ILInt) and IntegraLife UK Limited (ILUK) issue contracts with the legal form of insurance contracts, but which do not transfer significant insurance risk from the policyholder to the Company, and which are therefore accounted for as investment contracts.

In accordance with IFRS 9, the contracts concerned are therefore reflected in the consolidated statement of financial position as investments held for the benefit of policyholders, and a corresponding liability to policyholders.

b) New accounting standards

IFRS 16 Leases

The Group adopted IFRS 16 on 1 October 2019. The Group used the modified retrospective approach of transition, which uses the net effect of applying IFRS 16 on the first day fof the first accounting period in which the new standard is applied.

The recognised right of use assets all relate to rental leases for the offices of the Group previously classified as "operating leases". Such leases have varying terms, clauses and renewal rights.

The Group recognises a right of use asset and corresponding lease liability on the date a leased asset is made available for use by the Group, except for short term leases (defined as leases with a lease term of 12 months or less) and leases of low value assets. For these leases, the Group recognises the lease payments as an operating expenses on a straight line basis over the term of lease.

On commencement date, the Group measured the lease liability as the present value of all future lease payments, discounted using the incremental borrowing rate of 3.2% at the date of transition. The Group's incremental borrowing rate is the rate at which a similar borrowing could be obtained from an independent creditor under comparable terms and conditions.

The standard allows companies to apply practical expedients when using the modified retrospective approach of transition. The Group has chosen to use a single discount rate to its portfolio of leases as they all have reasonably similar characteristics.

The right of use asset was measured at its net book value, assuming it had been capitalised and depreciated from inception. The net effect is recognised through an adjustment to retained earnings. Prior periods have not been restated.

The table below shows the impact on retained earnings of recognising the asset and the corresponding liabilities for each of the leases, and the release of the rent free reserve.

 
 Right of use assets - 1 October   GBP5.6m 
  2019 
 Lease liabilities - 1 October     (GBP8.3m) 
  2019 
                                  ---------- 
 Release of rent free reserve      GBP2.5m 
  liability 
                                  ---------- 
 Reduction to retained earnings    (GBP0.2m) 
  - 1 October 
                                  ---------- 
 

Details of the right of use asset and the lease liability are set out in Notes 15 and 26 respectively.

The following is a reconciliation of total operating lease commitments at 30 September 2019 (as disclosed in the Annual Report to 30 September 2019) to the lease liabilities recognised at

1 October 2019:

 
                                                         GBP'000 
 Lease commitments - 1 October 2019                        8,841 
 Discounted using incremental borrowing rate               (505) 
------------------------------------------------------  -------- 
 Lease liabilities on adoption of IFRS 16 - 1 October 
  2019                                                     8,336 
------------------------------------------------------  -------- 
 

No other standards or amendments adopted in the period had a material effect on the financial statements.

c) Future standards, amendments to standards, and interpretations not early-adopted in the 2020 annual Financial Statements.

IFRS 17 Insurance Contracts

IFRS 17 was issued in May 2017 and will replace IFRS 4 Insurance Contracts. An exposure draft was issued in June 2019. IFRS 17 establishes the principles for the recognition, measurement, presentation and disclosure of insurance contracts within the scope of the Standard. The Group would be required to provide information that faithfully represents those contracts, such that users of the financial statements can assess the effect insurance contracts have on the entity's financial position, financial performance and cash flows. The standard is effective for accounting periods beginning on or after 1 January 2023, subject to EU endorsement.

The Group has performed a preliminary assessment regarding the impact of IFRS 17 on the Financial Statements and, due to the vast majority of contracts written by the business being investment contracts, it is expected such impact will be negligible.

No other f uture standards, amendments to standards, or interpretations are expected to have a material effect on the financial statements.

d) Principal accounting policies

Revenue from contracts with customers

Revenue represents the fair value of services supplied by the Company. All fee income is recognised as revenue in line with the provision of the services.

Fee income comprises:

Annual commission income

Annual commission is charged for the administration of products on the Transact platform, and is levied monthly in arrears on the average value of assets and cash held on the platform in the month.

Wrapper fee income

Wrapper fees are charged for each of the tax wrappers held by clients, and are levied quarterly in arrears based on fixed fees for each wrapper type.

Annual commission and wrapper fees relate to services provided on an on-going basis, and revenue is therefore recognised on an on-going basis to reflect the nature of the performance obligations being discharged.

Accrued income on both annual commission and wrapper fees is recognised as a trade receivable on the statement of financial position, as the Group's right to consideration is conditional on nothing other than the passage of time.

Other income

This comprises buy commission and dealing charges. These are charges levied on the acquisition of assets, due upon completion of the transaction. Revenue is recorded on the date of completion of the transaction, as this is the date the services are provided to the customer.

Deferred acquisition costs and deferred income liabilities

Incremental costs directly attributable to securing investment contracts are deferred. These costs consist of fees paid to policyholders' financial advisers. The costs relating to Pension, Onshore Life and Offshore Life contracts are capitalised as deferred acquisition costs and are amortised over the Directors' best estimates of the lives of the contracts which are deemed to be fourteen, sixteen and eighteen years respectively (2019: fourteen, sixteen and eighteen years), over which the services are provided. Equal service provision is assumed over the lifetime of the contract and, as such, the deferred costs are amortised on a linear basis over the expected life of the contract, adjusted for expected persistency.

A corresponding deferred income liability is recognised in respect of charges taken from customers of the Company at the contract's inception to meet obligations to financial advisers. Deferred income liabilities are also amortised over the Directors' best estimates of the lives of the contract, which are again deemed to be fourteen, sixteen and eighteen years. At the end of each reporting period, deferred acquisition costs are reviewed for recoverability, against future margins from the

related contracts at the statement of financial position date. An impairment loss is recognised in the statement of profit or loss and other comprehensive income if the carrying amount of the deferred acquisition costs is greater than the future margins from the related contracts.

Deferred acquisition costs and deferred income liability are required to be shown under IFRS, however, the timing and magnitude of movement in the items always nets off exactly, resulting in zero net effect in each of the companies and in the consolidated statements of financial position.

Investment income

Interest on cash and coupon on shareholder gilts are the two sources of investment income received. Interest income is accrued on a time basis, by reference to the principal outstanding and at the effective interest rate applicable, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to that financial asset's carrying amount.

Investments

Fixed asset investments in subsidiaries are stated at cost less any provision for impairment.

Other investments comprise UK Government fixed interest securities backing insurance contracts or held as shareholder investments. These investments are mandatorily held at 'fair value through profit or loss' at initial recognition and are stated at quoted bid prices which equates to fair value, with any resultant gain or loss recognised in profit or loss. Purchases and sales of securities are recognised on the trade date.

Investment contracts - investments held for the benefit of policyholders

Investment contracts are comprised of unit-linked contracts in ILInt and ILUK. Investment contracts result in financial liabilities whose fair value is dependent on the fair value of underlying financial assets. They are designated at inception as financial liabilities at 'fair value through profit or loss' in order to reduce an accounting mismatch with the underlying financial assets.

Valuation techniques are used to establish the fair value at inception and each reporting date. The Company's main valuation techniques incorporate all factors that market participants would consider and are based on observable market data. The financial liability is measured both initially and subsequently at fair value. The fair value of a unit-linked financial liability is determined using the fair value of the financial assets contained within the funds linked to the financial liability.

Dividends

Equity dividends are recognised in the accounting period in which the dividends are declared.

Intangible non-current assets

Intangible non-current assets, excluding goodwill, are stated at cost less accumulated amortisation and comprise intellectual property software rights. The software rights were amortised over seven years on a straight line basis, as it was estimated that the code would be replaced every seven years, and therefore have a finite useful life. The software rights are now fully amortised, but due to ongoing system development and coding updates no replacement is required. Goodwill is held at cost and, in accordance with IFRS, is not amortised but is subject to annual impairment reviews.

Property, plant and equipment

Property, plant and equipment are stated at cost less accumulated depreciation and accumulated impairment losses. Cost includes expenditures that are directly attributable to the acquisition of the asset. Subsequent costs are included in the asset's carrying amount or recognised as a separate asset, as appropriate, only when it is probable that future economic benefits associated with the item will flow to the Company and the cost can be measured reliably. Repairs and maintenance costs are charged to the profit and loss and other comprehensive income statement during the period in which they are incurred.

The major categories of property, plant, equipment and motor vehicles are depreciated as follows:

 
 Asset class              All UK and Isle of Man    Australian entity 
                           entities 
 Leasehold improvements   Straight line over the    Straight line over 
                           life of the lease         40 years 
 Fixtures & Fittings      Straight line over 10     Reducing balance over 
                           years                     2 to 8 years 
 Equipment                Straight line over 3 to   Reducing balance over 
                           10 years                  3 to 10 years 
 Motor vehicles           N/A                       Reducing balance over 
                                                     2 to 8 years 
 

Residual values, method of depreciation and useful lives of the assets are reviewed annually and adjusted if appropriate.

Impairment of non-financial assets

Property, plant and equipment, right of use assets and intangible assets are tested for impairment when events or changes in circumstances indicate that the carrying amount may not be recoverable. Recoverable amount is the higher of an asset's fair value less costs to sell and value in use (being the present value of the expected future cash flows of the relevant asset).

The Group evaluates impairment losses for potential reversals when events or circumstances warrant such consideration.

Goodwill is tested for impairment annually, and once an impairment is recognised this cannot be reversed. For more detailed information in relation to this, please see note 13.

Pensions

The Group makes defined contributions to the personal pension schemes of its employees. These are chargeable to profit or loss in the year in which they become payable.

Foreign currencies

Transactions in foreign currencies are translated into the functional currency at the exchange rate in effect at the date of the transaction. Foreign currency monetary assets and liabilities are translated to sterling at the year end closing rate. Non-monetary assets denominated in a foreign currency that are measured in terms of historical cost are translated using the exchange rate in effect at the date when the fair value was determined. Foreign exchange rate differences that arise are reported net in profit or loss as foreign exchange gains/losses.

The assets and liabilities of foreign operations are translated to sterling using the year end closing exchange rate. The revenues and expenses of foreign operations are translated to sterling at rates approximating the foreign exchange rates ruling at the relevant month of the transactions. Foreign exchange differences arising on retranslation are recognised directly in the reserves.

Taxation

The taxation charge is based on the taxable result for the year. The taxable result for the year is determined in accordance with enacted legislation and taxation authority practice for calculating the amount of corporation tax payable.

Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the statement of financial position differs from its tax base. Recognition of deferred tax assets is restricted to those instances where it is probable that taxable profit will be available against which the difference can be utilised.

The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted by the reporting date and are expected to apply when the deferred tax assets/liabilities are recovered/settled.

Segmental reporting

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker. The chief operating decision-maker is responsible for allocating resources and assessing performance of the operating segments and has been identified as the chief executive officer of the Company.

For the year ended 30 September 2020, the business of ILUK and ILInt was the direct insurance of investment linked pensions business, written by single premium in the United Kingdom, single premium life assurance linked bonds and linked qualifying investment plans written in the United Kingdom. Insurance risk is minimal as all contracts have been classed as investment contracts.

ILInt and ILUK policyholder assets and liabilities

Investments held for the benefit of policyholders are stated at fair value and reported on a separate line in the statement of financial position. They are designated as financial assets at 'fair value through profit or loss' in order to reduce an accounting mismatch option with the equivalent financial liabilities. Gains and losses arising from changes in fair value are presented in the consolidated profit and loss and other comprehensive income statement within "investment returns" .

Investment inflows received from policyholders are invested in funds selected by the policyholders. The resulting liabilities for linked investment contracts are accounted for under the 'fair value through profit or loss' option, in line with the corresponding assets as permitted by IFRS 9.

As all investments held for the benefit of policyholders are matched entirely by corresponding linked liabilities, any gain or loss on assets recognised through the consolidated profit and loss and other comprehensive income statement are offset entirely by the gains and losses on linked liabilities, which are recognised within the "change in investment contract liabilities" line. The overall net impact on profit is therefore GBPnil.

Client assets and client monies

IFAL client assets and client monies are not recognised in the parent and consolidated statements of financial position (see Note 29) as they are owned by the clients of IFAL.

Lease agreements

Prior year rental costs were recognised as operating leases and charged to the statement of profit or loss and other comprehensive income on a straight line basis over the term of the lease. Where an incentive to sign the lease had been taken, the incentive was spread on a straight line basis over the lease term. However, with the introduction of IFRS 16 from 1 October 2019, rental costs are now recognised on the balance sheet under 'Lease liabilities', with interest charged to the statement of profit or loss. A corresponding asset is recognised and depreciation is charged to the statement of profit or loss on a straight line basis over the lease term. Details of the lease commitments are set out in Note 26.

Cash and cash equivalents

Cash and cash equivalents comprise cash balances from instant access and notice accounts, call deposits, and other short-term deposits with an original maturity of three months or less. The carrying amount of these assets approximates to their fair value.

Cash and cash equivalents held for the benefit of the policyholders are held to cover the liabilities for unit linked investment contracts. These amounts are 100% matched to corresponding liabilities.

Financial instruments

Financial assets and liabilities are recognised when the Company becomes a party to the contractual provisions of the instrument. Financial assets are derecognised when the rights to receive cash flows from the assets have expired or have been transferred and the Company has transferred substantially all risks and rewards of ownership. Financial liabilities are derecognised when the obligation specified in the contract is discharged, cancelled or expires.

At initial recognition, the Company classifies its financial instruments in the following categories, based on the business model in which the assets are managed and their cash flow characteristics:

   (i)         Financial assets and liabilities at fair value through profit or loss 

This category includes financial assets and liabilities acquired principally for the purpose of selling or repurchasing in the short-term.

Financial instruments in this category are recognised on the trade settlement date, and subsequently, at fair value. Purchases and sales of securities are recognised on the trade date. Transaction costs are expensed in the consolidated profit and loss and other comprehensive income statement. Gains and losses arising from changes in fair value are presented in the consolidated profit and loss and other comprehensive income statement within "investment returns" for corporate assets and "n et income attributable to policyholder returns" for policyholder assets in the period in which they arise. Financial assets and liabilities at fair value through profit or loss are classified as current except for the portion expected to be realised or paid beyond twelve months of the balance sheet date, which are classified as long-term.

   (ii)        Financial assets at amortised cost 

This category includes non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. This is comprised of accrued fees, trade and other receivables, loans, and cash and cash equivalents. These are included in current assets due to their short-term nature, except for loans which are included in non-current assets.

Assets held at amortised cost are initially recognised at fair value. Subsequent measurement is at amortised cost using the effective interest method less any expected credit losses.

   (iii)       Financial liabilities at amortised cost 

Financial liabilities at amortised cost comprise trade and other payables. These are initially recognised at fair value. Subsequent measurement is at amortised cost using the effective interest method. They are classified as current liabilities due to their short-term nature.

Impairment of financial assets

Expected credit losses are required to be measured through a loss allowance at an amount equal to:

-- the 12-month expected credit losses (expected credit losses from possible default events within 12 months after the reporting date); or

-- full lifetime expected credit losses (expected credit losses from all possible default events over the life of the financial instrument).

A loss allowance for full lifetime expected credit losses is required for a financial instrument if the credit risk of that financial instrument has increased significantly since initial recognition, as well as to contract assets or trade receivables that do not constitute a financing transaction.

For all other financial instruments, expected credit losses are measured at an amount equal to the 12-month expected credit losses.

Impairment losses on financial assets carried at amortised cost are reversed in subsequent periods if the expected credit losses decrease.

Provisions

Provisions are recognised when the Company has an obligation, legal or constructive, as a result of a past event, and it is probable that the Company will be required to settle that obligation. Provisions are estimated at the Directors' best estimate of the expenditure required to settle the obligation at the reporting date, and are discounted to present values where the effect is material.

Trade and other payables

Other payables are short-term, not interest-bearing and are stated at their amortised cost which is not materially different to cost and approximates to fair value.

Share-based payments

Equity-settled share-based payment awards granted to employees are measured at fair value at the date of grant. The awards are recognised as an expense, with a corresponding increase in equity, spread over the vesting period of the awards, which accords with the period for which related services are provided.

The total amount expensed is determined by reference to the fair value of the awards as follows:

   (i)   SIP shares 

The fair value is the market price on the grant date. There are no vesting conditions, as the employees receive the shares immediately upon grant.

(ii) PSP share options

The fair value of share options is determined by applying a valuation technique, usually an option pricing model, such as Black Scholes. This takes into account factors such as the exercise price, the share price, volatility, interest rates, and dividends.

At each reporting date, the estimate of the number of share options expected to vest based on the non-market vesting conditions is assessed. Any change to original estimates is recognised in the statement of comprehensive income , with a corresponding adjustment to equity reserves.

   2.   Critical accounting estimates and judgements 

Critical accounting estimates are those where there is a significant risk of material adjustment in the next 12 months, and critical judgements are those that have the most significant effect on amounts recognised in the accounts.

In preparing these Financial Statements, management has made judgements, estimates and assumptions about the future that affect the application of the Group's accounting policies and the reported amounts of assets, liabilities, income and expenses. Management uses its knowledge of current facts and applies estimation and assumption techniques that are aligned with relevant accounting policies to make predictions about the future. Actual results may differ from these estimates.

The area where judgements and estimates have the most significant effect in these financial statements is the tax provision for its subsidiary, ILUK.

In assessing whether to recognise a provision, the Group has evaluated the likelihood of a constructive or legal obligation, and whether that obligation can be estimated reliably.

The provision required has been calculated based on an estimation of tax payable to HMRC (through detailed calculations on the forecasted income and expenses for the financial year) and refunds payable back to policyholders. As explained in note 39, the balances relating to prior years have been restated due to an error attributable to changes in the treatment of tax reserves. Further details regarding the current year provision can be found in note 30.

   3.   Financial instruments 
   (i)    Principal financial instruments 

The principal financial instruments, from which financial instrument risk arises, are as follows:

   --       Trade and other receivables 
   --       Accrued fees 
   --       Cash and cash equivalents 
   --       Investments in quoted debt instruments 
   --       Listed shares and securities 
   --       Trade and other payables 
   --       Loans 
   (ii)   Financial instruments by category 

As explained in Note 1, financial assets and liabilities have been classified into categories that determine their basis of measurement and, for items measured at fair value, whether changes in fair value are recognised in the statement of profit or loss and other comprehensive income . The following tables show the carrying values of assets and liabilities for each of these categories for the Group:

Financial assets:

 
                                   Fair value through 
                                      profit or loss           Amortised cost 
 
                                       2020         2019        2020        2019 
                                    GBP'000      GBP'000     GBP'000     GBP'000 
 Cash and cash equivalents                -            -   1,539,843   1,342,619 
 Listed shares and securities            92           69           -           - 
 Loans                                    -            -       2,647       1,185 
 Investments in quoted 
  debt instruments                    4,959        4,997           -           - 
 Accrued income                           -            -      10,244       9,768 
 Trade and other receivables              -            -         786       3,444 
 Investments held for the 
  policyholders                  16,727,208   15,454,769           -           - 
 Total financial assets          16,732,259   15,459,835   1,553,520   1,357,016 
------------------------------  -----------  -----------  ----------  ---------- 
 

Financial liabilities:

 
                                  Fair value through 
                                     profit or loss        Amortised cost 
                                      2020         2019      2020      2019 
                                   GBP'000      GBP'000   GBP'000   GBP'000 
 Trade and other payables                -            -     8,660     5,893 
 Accruals                                -            -     7,792     6,908 
 Lease liabilities                       -            -     6,087         - 
 Liabilities for linked 
  investments contracts         18,112,935   16,665,048         -         - 
-----------------------------  -----------  -----------  --------  -------- 
 Total financial liabilities    18,112,935   16,665,048    22,539    12,801 
-----------------------------  -----------  -----------  --------  -------- 
 

The following tables show the carrying values of assets and liabilities for each of these categories for the Company:

Financial assets:

 
                                Fair value through 
                                  profit or loss         Amortised cost 
 
                                    2020        2019      2020      2019 
                                 GBP'000     GBP'000   GBP'000   GBP'000 
 Cash and cash equivalents             -           -    26,090    24,342 
 Loans                                 -           -     2,647     1,185 
 Total financial assets                -           -    28,737    25,527 
---------------------------  -----------  ----------  --------  -------- 
 

Financial liabilities:

 
                                  Fair value through 
                                    profit or loss        Amortised cost 
                                      2020        2019      2020      2019 
                                   GBP'000     GBP'000   GBP'000   GBP'000 
 Trade and other payables                -           -        56        49 
 Accruals                                -           -       311       390 
 Total financial liabilities             -           -       367       439 
-----------------------------  -----------  ----------  --------  -------- 
 
   (iii)       Financial instruments not measured at fair value 

Financial instruments not measured at fair value include cash and cash equivalents, accrued fees, loans, trade and other receivables, and trade and other payables. Due to their short-term nature and/or expected credit losses recognised, the carrying value of these financial instruments approximates their fair value.

   (iv)       Financial instruments measured at fair value - fair value hierarchy 

The table below classifies financial assets that are recognised on the statement of financial position at fair value in a hierarchy that is based on significance of the inputs used in making the measurements. The levels of hierarchy are disclosed on the next page.

Investments held for the benefit of policyholders are stated at fair value and reported on a separate line in the statement of financial position. The assets are classified using the 'fair value through profit or loss' option with any resultant gain or loss recognised through the statement of profit or loss and other comprehensive income .

Assets held at fair value also comprises investments held in gilts, and these are held at fair value through profit and loss.

The following table shows the three levels of the fair value hierarchy:

 
 Fair value   Description of hierarchy           Types of investments classified 
  hierarchy                                       at each level 
 Level 1      Quoted prices (unadjusted)         Cash and cash equivalents, 
               in active markets for identical    listed equity securities, 
               assets                             gilts, actively traded 
                                                  pooled investments such 
                                                  as OEICS and unit trusts. 
             ---------------------------------  --------------------------------- 
 Level 2      Inputs other than quoted           Actively traded unlisted 
               prices included within Level       equity securities where 
               1 that are observable for          there is no significant 
               the asset either directly          unobservable inputs, structured 
               (i.e. as prices) or indirectly     products and regularly 
               (i.e. derived from prices)         priced but not actively 
                                                  traded instruments. 
             ---------------------------------  --------------------------------- 
 Level 3      Inputs that are not based          Unlisted equity securities 
               on observable market data          with significant unobservable 
               (unobservable inputs).             inputs, inactive pooled 
                                                  investments. 
             ---------------------------------  --------------------------------- 
 

For the purposes of identifying level 3 assets, unobservable inputs means that fair values of the assets may be based on estimates and assumptions that can not be corroborated with observable market data.

The following table shows the Group's assets measured at fair value and split into the three levels:

 
 2020                                 Level 1         Level 2         Level 3           Total 
                                      GBP'000         GBP'000         GBP'000         GBP'000 
 Investments and 
  assets held for 
  the benefit of 
  policyholders 
 Policyholder cash                  1,385,736               -               -       1,385,736 
 Investments and 
  securities                          506,286         154,810             751         661,847 
 Bonds and other 
  fixed-income securities              12,404           1,891              15          14,310 
 Holdings in collective 
  investment schemes               15,930,106         120,026             910      16,051,042 
--------------------------  -----------------  --------------  --------------  -------------- 
                                   17,834,532         276,727           1,676      18,112,935 
 Other investments                      4,959               -               -           4,959 
--------------------------  -----------------  --------------  --------------  -------------- 
  Total                            17,839,491         276,727           1,676      18,117,894 
--------------------------  -----------------  --------------  --------------  -------------- 
 
 
 2019                                 Level 1         Level 2         Level 3           Total 
                                      GBP'000         GBP'000         GBP'000         GBP'000 
 Investments and 
  assets held for 
  the benefit of 
  policyholders 
 Policyholder cash                  1,213,371               -               -       1,213,371 
 Investments and 
  securities                          444,076         140,991           2,447         587,514 
 Bonds and other 
  fixed-income securities               4,485           9,320           3,005          16,810 
 Holdings in collective 
  investment schemes               14,731,562         109,714           6,077      14,847,353 
--------------------------  -----------------  --------------  --------------  -------------- 
                                   16,393,494         260,025          11,529      16,665,048 
 Other investments                      5,066               -               -           5,066 
--------------------------  -----------------  --------------  --------------  -------------- 
  Total                            16,398,560         260,025          11,529      16,670,114 
--------------------------  -----------------  --------------  --------------  -------------- 
 

Level 1 valuation methodology

Financial assets included in Level 1 are measured at fair value using quoted mid prices that are available at the reporting date and are traded in active markets. These financial assets are mainly collective investment schemes and listed equity instruments.

Level 2 and Level 3 valuation methodology

The Group regularly reviews whether a market is active, based on available market data and the specific circumstances of each market. Where the Group assesses that a market is not active, then it applies one or more valuation methodologies to the specific financial asset. These valuation methodologies use quoted market prices where available, and may in certain circumstances require the Group to exercise judgement to determine fair value.

Financial assets included in Level 2 are measured at fair value using observable mid prices traded in markets that have been assessed as not active enough to be included in Level 1.

Otherwise, financial assets are included in Level 3. These are assets where one or more inputs to the valuation methodology are not based on observable market data. The key unobservable input is the pre-tax operating margin needed to price asset holdings.

Level 3 sensitivity to changes in unobservable measurements

For financial assets assessed as Level 3, based on its review of the prices used, the Company believes that any change to the unobservable inputs used to measure fair value would not result in a significantly higher or lower fair value measurement at year end, and therefore would not have a material impact on its reported results.

Changes to valuation methodology

There have been no changes in valuation methodology during the year under review.

Transfers between Levels

The Company's policy is to assess each financial asset it holds at the current financial year end, based on the last known price and market information, and assign it to a Level.

The Company recognises transfers between Levels of the fair value hierarchy at the end of the reporting period in which the changes have occurred. Changes occur due to the availability of (or lack thereof) quoted prices, whether a market is now active or not, and whether there are indications of impairment.

Transfers between Levels between 30 September 2020 and 30 September 2019 are presented in the table below at their valuation at 30 September 2020:

 
    Transfers from       Transfers to        GBP'000 
    Level 1              Level 2               3,493 
    Level 2              Level 1               7,834 
 

The reconciliation between opening and closing balances of Level 3 assets are presented in the table below:

 
                                                          GBP'000 
   Opening balance                                         11,529 
   Unrealised gains or losses in the year ended 
    30 September 2020                                        (57) 
   Transfers in to Level 3 at 30 September 2020 
    valuation                                                 224 
   Transfers out of Level 3 at 30 September 2020 
    valuation                                             (8,280) 
   Purchases, sales, issues and settlement                (1,740) 
-------------------------------------------------  -------------- 
   Closing balance                                          1,676 
-------------------------------------------------  -------------- 
 

Any resultant gains or losses on financial assets held for the benefit of policyholders are offset by a reciprocal movement in the linked liability.

The group regularly assesses assets to ensure they are categorised correctly and FVH levels adjusted accordingly. The group monitors situations that may impact liquidity such as suspensions and liquidations while also actively collecting observable market prices from relevant exchanges and asset managers. Should an asset price become observable following the resumption of trading the FVH level will be updated to reflect this.

   (v)   Capital maintenance 

The regulated companies in IntegraFin Group are subject to capital requirements imposed by the relevant regulators. As detailed in the CFOR, Group capital requirements for 2020 were GBP212.9 million (2019: GBP216.3 million).

The Group has complied with the requirements set by the regulators during the year. The Group's policy for managing capital is to ensure each regulated entity maintains capital well above the minimum requirement.

   4.    Risk and risk management 

Risk assessment

Risk assessment is the determination of quantitative values and/or qualitative judgements of risk related to a concrete situation and a recognised threat. Quantitative risk assessment requires calculations of two components of risk, the magnitude of the potential impact, and the likelihood that the risk materialises. Qualitative aspects of risk, despite being more difficult to express quantitatively, are also taken into account in order to fully evaluate the impact of the risk on the organisation.

(1) Market risk

Description of risk

Market risk is the risk of loss arising either directly or indirectly from fluctuations in the level and in the volatility of market prices of assets, liabilities and other financial instruments.

(a) Price risk

Market price risk from reduced income

The Company's dividend income from its regulated subsidiary IFAL is exposed to market risk. The Group's main source of income is derived from annual management fees and transaction fees which are linked to the value of the clients' portfolios, which are determined by the market prices of the underlying assets. The Group's revenue is therefore affected by the value of assets on the platform, and consequently it has exposure to equity market levels and economic conditions.

The Group mitigates the second order market price risk by applying fixed charges per tax wrapper in addition to income derived from the charges based on clients' linked portfolio values. This approach of fixed and variable charging offers an element of diversification to its income stream. The risk of stock market volatility, and the impact on revenue, is also mitigated through a wide asset offering which ensures the Group is not wholly correlated with one market, and which enables clients to switch assets, including into cash on the platform, in times of uncertainty.

Sensitivity testing has been performed to assess the impact of market movements on the Group's Profit for the year. The sensitivity is applied as an instantaneous shock at the start of the year, and shows the impact of a 10% change in values across all assets held on the platform.

 
                                       Impact on profit for the year 
                                            2020                2019 
                                         GBP'000             GBP'000 
 10% increase in asset values              6,931               6,145 
 10% decrease in asset values            (6,931)             (6,145) 
 

Market risk from direct asset holdings

The Group and the company have limited exposure to primary market risk as capital is invested in high quality, highly liquid, short-dated investments.

(b) Interest rate risk

The Group and the company's balance sheet and capital requirements are relatively insensitive to first order impacts from movements in interest rates.

(c) Currency risk

The company is not directly exposed to significant currency risk. The table below shows a breakdown of the material foreign currency exposures for the unit-linked policies within the Group:

 
                       2020    2020         2019    2019 
     Currency       GBP'000       %      GBP'000       % 
     GBP         17,983,651    99.3   16,564,270    99.4 
     USD            106,532     0.6       79,716     0.5 
     EUR             13,862     0.1       14,263     0.1 
     Others           8,890     0.0        6,799     0.0 
--------------  -----------  ------  -----------  ------ 
     Total       18,112,935   100.0   16,665,048   100.0 
--------------  -----------  ------  -----------  ------ 
 

99.3% of investments and cash held for the benefit of policyholders are denominated in GBP, its base currency. Remaining currency holdings greater than 0.1% of the total are shown separately in the table. A significant rise or fall in sterling exchange rates would not have a significant first order impact on its results since any adverse or favorable movement in policyholder assets is entirely offset by a corresponding movement in the linked liability.

(2) Credit (counterparty default) risk

Credit risk is the risk that the Group or company is exposed to a loss if another party fails to meet its financial obligations. For the company, the exposure to counterparty default risk arises primarily from loans directly held by the company.

Assets held at amortised cost

(a) Accrued income

This comprises fees owed by clients. These are held at amortised cost, less expected credit losses ("ECLs").

Under IFRS 9, a forward-looking approach is required to assess ECLs, so that losses are recognised before the occurrence of any credit event. The Group estimates that pending fees three months or more past due are unlikely to be collected and are written off. Based on management's experience, pending fees one or two months past due are generally expected to be collected. However, consideration is also given to potential losses on these fees. Historical loss rates have been used to estimate expected future losses, while consideration is also given to underlying economic conditions, in order to ensure that expected losses are recognised on a forward-looking basis. This has led to the additional recognition of an immaterial amount of ECLs.

Details of the ECLs recognised in relation to accrued income can be seen in note 23.

(b) Loans

Loans subject to the 12 month ECL are GBP2.7m (2019: GBP1.2m). While there is increased economic uncertainty in the current climate, leading to potentially higher credit risk, there is not considered to be a significant increase in credit risk, as all of the loans are currently performing to schedule, and there are no concerns regarding the borrowers. There is therefore no need to move from the 12 month ECL model to the lifetime ECL model. Expected losses are recognised on a forward-looking basis, which has led to the additional recognition of an immaterial amount of ECLs.

Details of the ECLs recognised in relation to loans can be seen in note 18.

(c) Cash and equivalents

The Group has a low risk appetite for credit risk, which is limited to exposures to credit institutions for its bank deposits. A range of major regulated UK high street banks is used. A rigorous annual due diligence exercise is undertaken to assess the financial strength of these banks with those used having a minimum credit rating of A (Fitch). In order to actively manage the credit and concentration risks, the Board has agreed risk appetite limits for the regulated entities of the amount of corporate and client funds that may be deposited with any one bank; which is represented by a set percentage of the respective bank's total customer deposits. Monthly monitoring of these positions along with movements in Fitch ratings is undertaken, with reports presented to the Directors for review. Collectively these measures ensure that the Group diligently manages the exposures and provide the mitigation scope to be able to manage credit and concentration exposures on behalf of itself and its customers

Counterparty default risk exposure to loans

The Company has loans of GBP2,647k (2019: GBP1,185k). There are no other loans held by the Group.

Counterparty default risk exposure to Group companies

As well as inconvenience and operational issues arising from the failure of the other Group companies, there is also a risk of a loss of assets. The Company is due GBP342k (2019: GBP86k) from other Group companies.

Counterparty default risk exposure to other receivables

The company has no other receivables arising, due to the nature of its business, and the structure of the Group.

Across the Group, there is exposure to counterparty default risk arising primarily from:

   --      corporate assets directly held by the Group; 
   --      exposure to clients; and 
   --      exposure to other receivables. 

The other exposures to counterparty default risk include a credit default event which affects funds held on behalf of clients and occurs at one or more of the following entities:

   --      a bank where cash is held on behalf of clients; 
   --      a custodian where the assets are held on behalf of clients; and 

-- Transact Nominees Limited (TNL), which is the legal owner of the assets held on behalf of clients.

There is no first order impact on the Group from one of the events in the preceding paragraph. This is because any credit default event in respect of these holdings will be borne by clients, both in terms of loss of value and loss of liquidity. Terms and conditions have been reviewed by external lawyers to ensure that these have been drafted appropriately.

However, there is a second order impact where future profits for the Group are reduced in the event of a credit default which affects funds held on behalf of clients.

There are robust controls in place to mitigate credit risk, for example, holding corporate and client cash across a range of banks in order to minimise the risk of a single point of counterparty default failure. Additionally, maximum counterparty limits and minimum credit quality steps are set for banks.

Corporate assets and funds held on behalf of clients

There is no significant risk exposure to any one UK clearing bank.

Counterparty default risk exposure to clients

The Group is due GBP10.2m (2019: GBP9.8m) from fee income owed by clients.

Impact of credit risk on fair value

Due to the limited direct exposure that the Group and the company have to credit risk, credit risk does not have a material impact on the fair value movement of financial instruments for the year under review. The fair value movements on these instruments are predominantly due to changes in market conditions.

(3) Liquidity risk

Liquidity risk is the risk that funds are not accessible such that the company, although solvent, does not have sufficient liquid financial resources to meet obligations as they fall due, or can secure such resources only at excessive cost.

As a holding company, the company's main liquidity risk is related to paying out shareholder dividends and operating expenses it may incur. Additionally, the company has made short term commitments, in the form of a capped facility arrangement, to Vertus Capital SPV1 Limited ('Vertus') (as one of Vertus' sources of funding) to assist Vertus in developing its business, which is to provide tailored niche debt facilities to adviser firms to fund acquisitions, management buy-outs and other similar transactions.

Across the Group, the following key drivers of liquidity risk have been identified:

-- liquidity risk arising due to failure of one or more of the Group's banks;

-- liquidity risk arising due to the bank's system failure which prevents access to Group funds; and

-- liquidity risk arising from clients holding insufficient cash to settle fees when they become due.

The Group's liquidity risk arises from a lack of readily realisable cash to meet debts as they become due. This takes two forms - clients' liabilities coming due and other liabilities (e.g. expenses) coming due.

The first of these, clients' liabilities is primarily covered through the terms and conditions with clients' taking their own liquidity risk, if their funds cannot be immediately surrendered for cash.

Payment of other liabilities depends on the Group having sufficient liquidity at all times to meet obligations as they fall due. This requires access to liquid funds, i.e. working banks and it also requires that the Group's main source of liquidity, charges on its clients' assets, can also be converted into cash.

The company has set out two key liquidity requirements: first, to ensure that clients maintain a percentage of liquidity in their funds at all times, and second, to maintain access to cash through a spread of cash holdings in bank accounts.

There are robust controls in place to mitigate liquidity risk, for example, through regular monitoring of expenditure, closely managing expenses in line with the business plan, and, in the case of the Vertus facility, capping the value of loans. Additionally, the Group holds corporate and client cash across a range of banks in order to mitigate the risk of a single point of counterparty default failure.

Maturity schedule

The following table shows an analysis of the financial assets and financial liabilities by remaining expected maturities as at 30 September 2019 and 30 September 2020.

Financial assets:

 
                                                       1-5    Over 5 
 2019               Up to 3 months   3-12 months     years     years        Total 
                           GBP'000       GBP'000   GBP'000   GBP'000      GBP'000 
 Investments 
  held for the 
  policyholders         15,454,769             -         -         -   15,454,769 
 Investments                    69             -     4,997         -        5,066 
 Accrued income              9,768             -         -         -        9,768 
 Trade and other 
  receivables                3,250           188         7         -        3,445 
 Loans                           -             -     1,185         -        1,185 
 Cash                    1,342,619             -         -         -    1,342,619 
-----------------  ---------------  ------------  --------  --------  ----------- 
 Total                  16,810,475           188     6,189         -   16,816,852 
-----------------  ---------------  ------------  --------  --------  ----------- 
 
 
                                                       1-5    Over 5 
 2020               Up to 3 months   3-12 months     years     years        Total 
                           GBP'000       GBP'000   GBP'000   GBP'000      GBP'000 
 Investments 
  held for the 
  policyholders         16,727,208             -         -         -   16,727,208 
 Investments                    92             -     4,959         -        5,051 
 Accrued income             10,244             -         -         -       10,244 
 Trade and other 
  receivables                  614           165         7         -          786 
 Loans                           -             -     2,647         -        2,647 
 Cash                    1,539,843             -         -         -    1,539,843 
-----------------  ---------------  ------------  --------  --------  ----------- 
 Total                  18,278,001           165     7,613         -   18,285,779 
-----------------  ---------------  ------------  --------  --------  ----------- 
 

Financial liabilities:

 
                                                              1-5    Over 5 
 2019                      Up to 3 months   3-12 months     years     years        Total 
                                  GBP'000       GBP'000   GBP'000   GBP'000      GBP'000 
 Liabilities 
  for linked investment 
  contracts                    16,665,048             -         -         -   16,665,048 
 Trade and other 
  payables                          9,391         3,407         -         -       12,798 
 Total                         16,674,439         3,407         -         -   16,677,846 
------------------------  ---------------  ------------  --------  --------  ----------- 
 
 
                                                              1-5    Over 5 
 2020                      Up to 3 months   3-12 months     years     years        Total 
                                  GBP'000       GBP'000   GBP'000   GBP'000      GBP'000 
 Liabilities 
  for linked investment 
  contracts                    18,112,935             -         -         -   18,112,935 
 Trade and other 
  payables                         16,257           195         -         -       16,452 
 Lease liabilities                    614         1,761     3,712         -        6,087 
 Total                         18,129,806         1,956     3,712         -   18,135,473 
------------------------  ---------------  ------------  --------  --------  ----------- 
 

Financial assets held in portfolio investments and the corresponding liabilities are deemed to have a maturity of up to three months since the liabilities are repayable on demand. In practice the contractual maturities of the underlying assets may be longer than three months, but the majority of assets held within portfolios are highly liquid.

Undiscounted cash flows

 
 
                     Up to 3      3-12       1-5       Over               Carrying 
 2020                 months    months     years    5 years     Total     amount 
 
                     GBP'000   GBP'000   GBP'000    GBP'000   GBP'000      GBP'000 
 
Lease liabilities        689     1,936     3,883          -     6,508        6,087 
Total                    689     1,936     3,883          -     6,508        6,087 
 

The undiscounted cash flows are in relation to the lease liabilities and are presented at their gross undiscounted contractual amounts i.e. the principle amounts to be paid for the periods stated.

There is no comparative for the 2019 financial year as the Group did not have any lease liabilities.

(4) Outflow risk

Outflows occur when funds are withdrawn from the platform for any reason. Outflows typically occur where clients' circumstances and requirements change. However, these outflows can also be triggered by operational failure, competitor actions or external events such as regulatory or economic changes.

Outflow risk is mitigated by focusing on providing exceptionally high levels of service. Outflow rates are closely monitored and unexpected experience is investigated. Despite the current challenging and uncertain economic and geopolitical environment, outflow rates remain stable and within historical norms.

(5) Expense risk

Expense risk arises where costs increase faster than expected or from one-off expense "shocks".

The Group and the Company has exposure related to expense inflation risk, where actual inflation deviates from expectations. As a significant percentage of the Group's expenses are staff related the key inflationary risk arises from salary inflation. The Group and the Company have no exposures to defined benefit staff pension schemes or client related index linked liabilities.

The Group's expenses are governed at a high level by the Group's Expense Policy. The monthly management accounts are reviewed against projected future expenses by the Board and by senior management and action is taken where appropriate.

   5.        Disaggregation of revenue 
 
                            For the financial year ended 
                                    30 September 
                                     2020            2019 
                                  GBP'000         GBP'000 
Annual commission income           94,468          86,715 
Wrapper fee income                  9,743           8,961 
Other income                        3,109           3,489 
Total fee income                  107,320          99,165 
                           --------------  -------------- 
 

Total fee income relates to both classes of business (see note 6 for details).

   6.       Segmental reporting 

The revenue and profit before tax are attributable to activities carried out in the UK.

The Group has two classes of business as follows:

   -       provision of investment administration services 
   -       transaction of ordinary long term insurance and underwriting life assurance 

Analysis by class of business is given below.

Statement of profit or loss on continuing operations - segmental information for the year ended 30 September 2020:

 
                               Investment    Insurance  Other income  Consolidated         Total 
                           administration     and life                 adjustments 
                                 services    assurance 
                                              business 
                                  GBP'000      GBP'000       GBP'000       GBP'000       GBP'000 
Revenue 
Fee income                         55,923       51,355            42             -       107,320 
Cost of sales                       (543)        (323)             -             -         (865) 
 
Expenses 
Admin expenses                   (61,170)     (56,831)             -        65,914      (52,087) 
Impairment losses                   (109)         (67)             -             -         (176) 
Net income attributable 
 to policyholders                       -      (1,995)             -             -       (1,995) 
Change in investment 
 contract liabilities                   -       82,895             -             -        82,895 
Fee and commission 
 expenses                               -    (137,536)             -             -     (137,536) 
Investment returns                      -       54,677             -             -        54,677 
Interest expense                    (120)        (113)             -             -         (233) 
Interest income                       121          135             -             -           256 
 
Profit before 
 tax                               41,402       43,180             -      (32,326)        52,256 
 
Policyholder 
 tax                                    -        3,066             -             -         3,066 
Tax on profit 
 on ordinary 
 activities                       (4,641)      (5,197)             -             -       (9,838) 
 
Profit for the 
 financial year                    36,761       41,048             -      (32,326)        45,484 
 

Statement of profit or loss on continuing operations - segmental information for the year ended 30 September 2019:

 
                               Investment    Insurance  Other income  Consolidated         Total 
                           administration     and life                 adjustments 
                                 services    assurance 
                                              business 
                                  GBP'000      GBP'000       GBP'000       GBP'000       GBP'000 
Revenue 
Fee income                         52,045       47,120             -             -        99,165 
Cost of sales                       (495)        (312)             -             -         (806) 
 
Expenses 
Admin expenses                   (58,722)     (54,356)             -        63,353      (49,726) 
Impairment losses                     (3)         (17)             -             -          (20) 
Net income attributable 
 to policyholders                       -        8,068             -             -         8,068 
Change in investment 
 contract liabilities                   -    (554,767)             -             -     (554,767) 
Fee and commission 
 expenses                               -    (125,618)             -             -     (125,618) 
Investment returns                      -      680,422             -             -       680,422 
Interest expense                        -            -             -             -             - 
Interest income                       146          162             -             -           308 
 
Profit before 
 tax                               38,198       48,946             -      (30,118)        57,026 
 
Policyholder 
 tax                                    -      (6,969)             -             -       (6,969) 
Tax on profit 
 on ordinary activities           (4,230)      (4,720)             -             -       (8,950) 
 
Profit for the 
 financial year                    33,969       37,256             -      (30,118)        41,107 
 

The figures above comprise the results of the companies that fall directly into each segment, as well as a proportion of the results from the other Group companies that only provide services to the revenue-generating companies. This therefore has no effect on revenue, but has an effect on the profit before tax.

Disaggregation of revenue by segment - For the financial year ended 30 September 2020

 
                           Investment    Insurance and 
                       administration   life assurance 
                             services         business    Other    Total 
                              GBP'000          GBP'000  GBP'000  GBP'000 
 Annual commission 
  income                       51,873           42,595        -   94,468 
 Wrapper fee income             2,337            7,406        -    9,743 
 Other income                   1,713            1,354       42    3,109 
Total fee income               55,923           51,355       42  107,320 
 
 

Disaggregation of revenue by segment - For the financial year ended 30 September 2019

 
                                                  Insurance and 
                     Investment administration   life assurance 
                                      services         business      Total 
                                       GBP'000          GBP'000  GBP'000 
Annual commission 
 income                                 48,013           38,702   86,715 
Wrapper fee income                       2,137            6,825    8,961 
Other income                             1,895            1,593    3,489 
Total fee income                        52,045           47,120   99,165 
 

Statement of financial position - segmental information for the years ended 30 September 2020 and 30 September 2019:

 
                                                 2020           2019 
                                              GBP'000        GBP'000 
Net assets 
Investment administration services             68,434         61,009 
Insurance and life assurance business          72,486         60,877 
                                              140,920        121,886 
 

Segmental information: Split by geographical location

 
                          2020           2019 
                       GBP'000        GBP'000 
Revenue 
United Kingdom         103,089         95,192 
Isle of Man              4,231          3,974 
Total                  107,320         99,165 
 
 
                              2020           2019 
                           GBP'000        GBP'000 
Non-current assets 
United Kingdom              19,128         15,310 
Isle of Man                     97             46 
Total                       19,225         15,356 
 

The non-current assets excludes the deferred acquisition costs and deferred tax assets.

7. Earnings per share

 
                                             2020        2019 
                                                   (restated) 
Profit 
Profit for the year and earnings 
 used in basic and diluted earnings 
 per share                               GBP45.5m    GBP41.1m 
 
Weighted average number of shares 
Weighted average number of Ordinary 
 shares                                    331.3m      331.3m 
Weighted average numbers of Ordinary 
 Shares held by Employee Benefit 
 Trust                                     (0.1m)           - 
Weighted average number of Ordinary 
 Shares for the purposes of basic 
 EPS                                       331.2m      331.3m 
Adjustment for dilutive share option 
 awards                                      0.1m           - 
Weighted average number of Ordinary 
 Shares for the purposes of diluted 
 EPS                                       331.3m      331.3m 
 
Earnings per share 
Basic earnings per share                    13.7p       12.4p 
Earnings per share - basic and diluted      13.7p       12.4p 
 

Earnings per share ("EPS") is calculated based on the share capital of IntegraFin Holdings plc and the earnings of the consolidated Group.

Basic EPS is calculated by dividing profit after tax attributable to ordinary equity shareholders of the Company by the weighted average number of Ordinary Shares outstanding during the year. The weighted average number of shares excludes shares held within the Employee Benefit Trust to satisfy the Group's obligations under employee share awards.

Diluted EPS is calculated by adjusting the weighted average number of Ordinary Shares outstanding to assume conversion of all potentially dilutive Ordinary Shares.

As noted in note 39, the 2019 EPS was restated due to the identification of an error in the calculation of the policyholder tax provision.

8. Expenses by nature

The following expenses are included within administrative expenses:

Group

 
                                                                           2020        2019 
                                                                                 (restated) 
                                                                        GBP'000     GBP'000 
Depreciation                                                              2,561         654 
Amortisation                                                                  -          15 
Wages and employee benefits expense                                      36,732      36,093 
Other staff costs                                                           200         241 
 
Auditor's remuneration: 
 
             *    Auditing of the Financial Statements of the Company 
                  pursuant to the legislation                                78          70 
 
  *    auditing of the Financial Statements of subsidiaries                  99          91 
 
  *    other assurance services                                             118         100 
 
Other Auditor's remuneration: 
 
  *    auditing of the Financial Statements of subsidiaries                 154         115 
 
  *    other assurance services                                              97         147 
 
Other professional fees                                                   2,808       2,314 
Regulatory fees                                                           3,643       2,689 
 
  Operating lease costs: 
 
  *    Land and buildings                                                     4       1,822 
 
  *    Equipment                                                              3           3 
 
Other occupancy costs                                                     2,001       1,817 
Other costs                                                               3,589       3,555 
Other income - tax relief due to 
 shareholders                                                           (1,071)       (953) 
Total administrative expenses                                            51,016      48,773 
 

"Other income - tax relief due to shareholders" relates to the release of policyholder tax provisions to the statement of profit or loss and other comprehensive income. Details of the 2019 restatement can be found in note 39.

Company

 
                                                                          2020     2019 
                                                                       GBP'000  GBP'000 
Wages and employee benefits expense                                        475      514 
Other staff costs                                                           24       59 
Auditor's remuneration: 
 
            *    Auditing of the Financial Statements of the Company 
                 pursuant to the legislation                                78       70 
 
  *    other assurance services                                             18       17 
Other professional fees                                                    422      314 
Regulatory fees                                                             30       16 
Other costs                                                                161      106 
Total administrative expenses                                            1,208    1,096 
 

Wages and employee benefits expense

The average number of staff (including executive Directors) employed by the Group during the financial year amounted to:

 
                                                 2020        2019 
                                                  No.         No. 
CEO                                                 1           1 
Client services staff                             213         230 
Finance staff                                      60          57 
Legal and compliance staff                         31          30 
Sales, marketing and product development 
 staff                                             40          43 
Software development staff                        104          96 
Technical and support staff                        45          52 
                                                  494         509 
 

The Company has no employees (2019: nil).

Wages and employee (including executive Directors) benefits expenses during the year, included within administrative expenses, were as follows:

 
                                     2020           2019 
                                  GBP'000        GBP'000 
Wages and salaries                 29,307         28,987 
Social security costs               3,085          3,203 
Other pension costs                 2,714          2,657 
Share-based payment costs           1,626          1,246 
                                   36,732         36,093 
 

Compensation of key management personnel

Key management personnel are defined as those persons having authority and responsibility for planning, directing and controlling the activities of the entity and as such, only Directors are considered to meet this definition.

 
                                                2020           2019 
                                             GBP'000        GBP'000 
Short term employee benefits*                  2,622          2,331 
Post employment benefits                          40             47 
Share based payment                              522            192 
Other benefits                                    33              4 
Social security costs                            211            322 
                                               3,428          2,896 
 
Highest paid Director: 
Short term employee benefits*                    491            564 
Other benefits                                   140             86 
Post employment benefits                           7              5 
Number of Directors for whom pension 
 contributions are paid                            2              5 
 

*Short term employee benefits comprise salary and cash bonus.

9. I nterest income

 
                             Group  Company    Group  Company 
                              2020     2020     2019     2019 
                           GBP'000  GBP'000  GBP'000  GBP'000 
Interest income on bank 
 deposits                      194       29      272       30 
Interest income on loans        62       62       36       36 
                               256       91      308       66 
 

10. Investment returns

 
                                            2020     2019 
                                         GBP'000  GBP'000 
Interest on fixed-interest securities         80       95 
Realised losses on fixed-interest 
 securities                                    -     (34) 
Unrealised losses on fixed-interest 
 securities                                 (44)     (24) 
Change in fair value of underlying 
 assets                                 (73,093)  546,149 
Investment income                        127,734  134,236 
 
Total investment returns                  54,677  680,422 
 

11. Tax on profit on ordinary activities

Group

a) Analysis of charge in year

The income tax expense comprises:

 
                                                  2020              2019 
                                               GBP'000           GBP'000 
                                                              (restated) 
Corporation tax 
Current year - corporation tax                   9,879             8,994 
Adjustment in respect of prior 
 years                                             125                 7 
                                                10,004             9,001 
Deferred tax 
Current year                                      (38)                29 
Adjustment in respect of prior 
 years                                           (113)              (95) 
Change in deferred tax charge/(credit) 
 as a result of lowered tax rate                  (15)                15 
 
Total tax charge for the year                    9,838             8,950 
 
   b)    Factors affecting tax charge for the year 

The tax on the Group's profit before tax differs from the amount that would arise using the weighted average tax rate applicable to profits of the consolidated entities as follows:

 
                                                    2020              2019 
                                                 GBP'000           GBP'000 
                                                                (restated) 
Profit on ordinary activities before 
 tax                                              52,256            57,026 
Policyholder tax                                   3,066           (6,969) 
Effect of gross overseas withholding 
 tax                                                   -                 - 
                                                  55,322            50,057 
 
Profit on ordinary activities multiplied 
 by effective rate of Corporation 
 Tax 19% (2019: 19%)                              10,511             9,511 
 
  Effects of: 
Non-taxable dividends                              (187)             (141) 
Income / expenses not taxable / 
 deductible for tax purposes multiplied 
 by effective rate of corporation 
 tax                                                (17)                12 
Adjustments in respect of prior 
 years                                             (356)             (459) 
Effect of lower tax rate                            (15)                15 
Rate differences                                      30                12 
Other adjustments                                  (128)                 - 
                                                   9,838             8,950 
 

Company

   a)    Analysis of charge in year 
 
                                            2020             2019 
                                         GBP'000          GBP'000 
Deferred tax charge/(credit) (see 
 note 28)                                      -                - 
Total                                          -                - 
 
   b)   Factors affecting tax charge for the year 
 
                                                      2020           2019 
                                                   GBP'000        GBP'000 
Profit on ordinary activities before 
 tax                                                31,124         29,064 
 
Profit on ordinary activities multiplied 
 by effective rate of Corporation 
 Tax 19% (2019: 19%)                                 5,914          5,522 
 
  Effects of: 
Non-taxable dividends                              (6,142)        (5,722) 
Income / expenses not taxable / deductible 
 for tax purposes multiplied by effective 
 rate of Corporation Tax                                 9             19 
Group loss relief to ISL                               219            181 
                                                         -              - 
 

12. Policyholder income and expenses - Group

 
                                                   2020        2019 
                                                GBP'000     GBP'000 
                                                         (restated) 
Net income attributable to policyholder 
 returns                                        (3,066)       7,115 
Policyholder tax                                  3,066     (6,969) 
 

This relates to income and expenses, and the associated tax charges, on policyholder assets and liabilities.

13. Intangible assets - Group

 
                       Software and 
                          IP rights  Goodwill    Total 
Cost                        GBP'000   GBP'000  GBP'000 
At 1 October 2019            12,505    12,951   25,456 
At 30 September 2020         12,505    12,951   25,456 
 
Amortisation 
At 1 October 2019            12,505         -   12,505 
Charge for the year               -         -        - 
At 30 September 2020         12,505         -   12,505 
 
Net Book Value 
At 30 September 2019              -    12,951   12,951 
At 30 September 2020              -    12,951   12,951 
 
Cost                        GBP'000   GBP'000  GBP'000 
At 1 October 2018            12,505    12,951   25,456 
At 30 September 2019         12,505    12,951   25,456 
 
Amortisation 
At 1 October 2018            12,490         -   12,490 
Charge for the year              15         -       15 
At 30 September 2019         12,505         -   12,505 
 
Net Book Value 
At 30 September 2018             15    12,951   12,966 
At 30 September 2019              -    12,951   12,951 
 

Amortisation of the software and IP rights is recognised within administrative expenses in the statement of profit or loss and comprehensive income.

Goodwill impairment assessment

In accordance with IFRS, the goodwill is not amortised, but is assessed for impairment on an annual basis. The recoverable amount is determined based on value in use calculations. The use of this method requires the estimation of future cash flows and the determination of a discount rate in order to calculate the present value of the cash flows.

The goodwill relates to the acquisition of IAD Pty in July 2016. The carrying amount of goodwill is allocated to the two cash generating units ("CGUs") that are benefitting from the acquisition as follows:

 
                                                 2020           2019 
                                              GBP'000        GBP'000 
Investment administration services              7,256          7,313 
Insurance and life assurance business           5,695          5,638 
Total                                          12,951         12,951 
 

Other assumptions are as follows:

 
                                            2020         2019 
Discount rate                               8.8%         4.6% 
Period on which detailed forecasts 
 are based                               5 years      5 years 
Long term growth rate                       1.0%            - 
 

The recoverable amounts of the above CGUs have been determined from value in use calculations based on cash flow projections from formally approved budgets covering a five year period to 30 September 2025. Post the five year business plan, the growth rate used to determine the terminal value of the cash generating units was based on a long term growth rate of 1.0%.

Based on management's experience, the key assumptions on which management has calculated its projections are net inflows, market growth and expense inflation.

The annual impairment test showed that there was significant headroom in the recoverable amount over the carrying value of the CGUs. There is therefore no indication of impairment.

A sensitivity analysis has been performed, which showed that there were no reasonable foreseeable changes in the assumptions which would result in the recoverable amount falling below the carrying amount.

14. Property, plant and equipment - Group

 
 
 
                         Leasehold                      Fixtures      Motor 
                      improvements   Equipment      and Fittings   Vehicles     Total 
Cost                       GBP'000     GBP'000           GBP'000    GBP'000   GBP'000 
 
At 1 October 2019            1,728       2,607               186        111     4,632 
Additions                        -         852                 -          -       852 
Disposals                        -       (152)                 -        (9)     (161) 
Foreign exchange                 4           7                 -          1        12 
At 30 September 
 2020                        1,732       3,314               186        103     5,335 
 
Depreciation 
 
At 1 October 2019            1,008       1,020               127         72     2,227 
Charge in the 
 year                          148         758                18         22       946 
Disposals                        -       (149)                 -        (9)     (158) 
Foreign exchange                 1           5                 -          1         7 
At 30 September 
 2020                        1,157       1,634               145         86     3,022 
 
Net Book Value 
At 30 September 
 2019                          720       1,587                59         39     2,405 
At 30 September 
 2020                          575       1,680                41         17     2,313 
 
Cost                       GBP'000     GBP'000           GBP'000    GBP'000   GBP'000 
 
At 1 October 2018            1,731       2,461               208        120     4,520 
Additions                        -       1,228                 -         38     1,266 
Disposals                        -     (1,077)              (22)       (46)   (1,145) 
Foreign exchange               (3)         (5)                 -        (1)       (9) 
At 30 September 
 2019                        1,728       2,607               186        111     4,632 
 
Depreciation 
 
At 1 October 2018              842       1,705               130         30     2,707 
Charge in the 
 year                          167         395                19         73       654 
Disposals                        -     (1,077)              (22)       (31)   (1,130) 
Foreign exchange               (1)         (3)                 -          -       (4) 
At 30 September 
 2019                        1,008       1,020               127         72     2,227 
 
Net Book Value 
At 30 September 
 2018                          889         756                78         93     1,813 
At 30 September 
 2019                          720       1,587                59         39     2,405 
 

The Company holds no property, plant and equipment.

 
                                      Total 
                                    GBP'000 
At 1 October 2019                    15,800 
Capital contributions in the year     1,032 
At 30 September 2020                 16,832 
 
Net Book Value 
At 30 September 2019                 15,800 
At 30 September 2020                 16,832 
 
                                      Total 
                                    GBP'000 
At 1 October 2018                    14,563 
Capital contributions in the year     1,237 
At 30 September 2019                 15,800 
 
Net Book Value 
At 30 September 2018                 14,563 
At 30 September 2019                 15,800 
 

15. Right of use assets - Property - Group

 
Cost                                            GBP'000 
 
Additions on adoption of IFRS 16 - 1 October 
 2019                                             5,581 
Australian dollar foreign exchange adjustment         5 
At 30 September 2020                              5,586 
 
Depreciation 
Charge in the year                                1,615 
Foreign exchange adjustment                          10 
At 30 September 2020                              1,625 
 
Net Book Value 
At 30 September 2019                                  - 
At 30 September 2020                              3,961 
 

Depreciation is calculated on a straight line basis over the term of the lease.

16. Investment in subsidiaries

Company

 
                                                    Incorporation 
                                                     and significant 
Name of Company            Holding          % Held   place of business  Business 
 
Direct holdings 
Integrated Financial                                                    Investment 
 Arrangements Ltd          Ordinary Shares  100%    United Kingdom       Administration 
IntegraFin Services                                                     Services 
 Limited                   Ordinary Shares  100%    United Kingdom       Company 
                                                                        Software 
                                                                         provision 
Transact IP Limited        Ordinary Shares  100%    United Kingdom       & development 
Integrated Application 
 Development Pty                                                        Software 
 Ltd                       Ordinary Shares  100%    Australia            maintenance 
Objective Asset 
 Management Limited        Ordinary Shares  100%    United Kingdom      Dormant 
 
Indirect holdings 
IntegraFin Limited         Ordinary Shares  100%    United Kingdom      Non-trading 
Transact Nominees 
 Limited                   Ordinary Shares  100%    United Kingdom      Non-trading 
IntegraLife UK Limited     Ordinary Shares  100%    United Kingdom      Life Insurance 
IntegraLife International 
 Limited                   Ordinary Shares  100%    Isle of Man         Life Assurance 
ObjectMastery (UK) 
 Limited                   Ordinary Shares  100%    United Kingdom      Consultancy 
Objective Funds 
 Limited                   Ordinary Shares  100%    United Kingdom      Dormant 
Objective Wealth 
 Management Limited        Ordinary Shares  100%    United Kingdom      Dormant 
IntegraFin (Australia) 
 Pty Limited               Ordinary Shares  100%    Australia           Non-trading 
Transact Trustees 
 Limited                   Ordinary Shares  100%    United Kingdom      Non-trading 
 

The Group has 100% voting rights on shares held in each of the subsidiary undertakings.

All the UK subsidiaries have their registered office address at 29 Clement's Lane, London, EC4N 7AE. ILInt's registered office address is at 18-20 North Quay, Douglas, Isle of Man, IM1 4LE. IntegraFin (Australia) Pty's registered office address is at Level 4, 854 Glenferrie Road, Hawthorn, Victoria, Australia 3122. Integrated Application Development Pty Ltd's registered office address is 19-25 Camberwell Road, Melbourne, Australia.

The above subsidiaries have all been included in the consolidated Financial Statements. The results of ILInt and ILUK are included as described in the basis of consolidation accounting policy in note 1.

Integrated Financial Arrangements Ltd is authorised and regulated by the Financial Conduct Authority. The principal activity of the Company and its subsidiaries is the provision of 'Transact', a wrap service that arranges and executes transactions between clients, their financial advisers and financial product providers including investment managers and stockbrokers.

IntegraFin Services Limited (ISL), is the Group services company. All intra-group service contracts are held by this services company.

Integrated Application Development Pty Ltd (IAD Pty) provides software maintenance services to the Group.

IntegraFin Limited is the trustee of the IntegraSIP Share Incentive Plan, which was set up to allocate Class C Shares in the capital of the Company to staff. IntegraFin Limited undertakes no other activities.

Transact Nominees Limited holds customer assets as a nominee company on behalf of Integrated Financial Arrangements Ltd.

IntegraFin (Australia) Pty Limited is currently non-trading.

Transact IP Limited licenses its proprietary software to other members of the IntegraFin Group.

IntegraLife UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Its principal activity is the transaction of ordinary long term insurance business within the United Kingdom.

IntegraLife International Limited is authorised and regulated by the Isle of Man Financial Services Authority and its principal activity is the transaction of ordinary long term insurance business within the United Kingdom through the Transact Offshore Bond.

17. Deferred acquisition costs

 
                                          2020     2019 
                                       GBP'000  GBP'000 
Opening balance                         50,443   46,073 
Capitalisation of deferred 
 acquisition costs                      10,615   11,668 
Amortisation of deferred acquisition 
 costs                                 (7,576)  (7,298) 
Change in deferred acquisition 
 costs                                   3,039    4,370 
Closing balance                         53,482   50,443 
 
   18.     Loans 

This note analyses the loans and advances the Company has made. The carrying amounts of loans and advances are as follows:

 
                                    2020      2019 
                                 GBP'000   GBP'000 
Loans to third parties             2,716     1,203 
Interest receivable on loans          16         9 
Total gross loans                  2,732     1,209 
Credit loss allowance               (85)      (24) 
                               ---------  -------- 
Total net loans                    2,647     1,185 
                               ---------  -------- 
 

The loans are measured at amortised cost with the credit loss allowance charged straight to the profit or loss account. The total movement in the credit loss allowance can be seen in Note 23.

19. Investments held for the benefit of policyholders

 
                          2020        2020        2019        2019 
                          Cost  Fair value        Cost  Fair value 
ILInt                  GBP'000     GBP'000     GBP'000     GBP'000 
Investments held 
 for the benefit 
 of policyholders    1,346,990   1,534,080   1,218,143   1,440,852 
                     1,346,990   1,534,080   1,218,143   1,440,852 
 
  ILUK 
Investments held 
 for the benefit 
 of policyholders   13,482,294  15,193,128  11,994,153  14,013,917 
                    13,482,294  15,193,128  11,994,153  14,013,917 
 
Total                           16,727,208              15,454,769 
 

All amounts are current as customers are able to make same-day withdrawal of available funds and transfers to third-party providers are generally performed within a month.

These assets are held to cover the liabilities for unit linked investment contracts. All contracts with customers are deemed to be investment contracts and, accordingly, assets are 100% matched to corresponding liabilities.

20. Liabilities for linked investment contracts

 
                                2020        2019 
                          Fair value  Fair value 
ILInt                        GBP'000     GBP'000 
Unit linked liabilities    1,636,781   1,541,917 
                           1,636,781   1,541,917 
 
  ILUK 
Unit linked liabilities   16,476,154  15,123,131 
                          16,476,154  15,123,131 
 
Total                     18,112,935  16,665,048 
 

Analysis of change in liabilities for linked investment contracts

 
                               2020        2019 
                            GBP'000     GBP'000 
Opening balance          16,665,048  14,489,933 
Investment inflows        2,415,445   2,515,577 
Investment outflows       (834,454)   (850,772) 
Compensation                     47         679 
Changes in fair value 
 of underlying assets      (72,990)     545,902 
Investment income           127,734     134,236 
Other fees and charges 
 - Transact                (50,360)    (44,888) 
Other fees and charges 
 - third parties          (137,535)   (125,619) 
Closing balance          18,112,935  16,665,048 
 

The benefits offered under the unit-linked investment contracts are based on the risk appetite of policyholders and the return on their selected collective fund investments, whose underlying investments include equities, debt securities, property and derivatives. This investment mix is unique to individual policyholders. When the diversified portfolio of all policyholder investments is considered, there is a clear correlation with the FTSE 100 index and other major world indices, providing a meaningful comparison with the return on the investments.

The maturity value of these financial liabilities is determined by the fair value of the linked assets at maturity date. There will be no difference between the carrying amount and the maturity amount at maturity date.

21. Cash and cash equivalents

 
                                               2020          2019 
                                            GBP'000       GBP'000 
Bank balances - Instant access              148,617       132,340 
Bank balances - Notice accounts               5,500             - 
Cash and cash equivalents held 
 for the benefit of the policyholders 
 - instant access - ILUK                  1,231,043     1,048,129 
Cash and cash equivalents held 
 for the benefit of the policyholders 
 - term deposits - ILUK                      51,982        61,085 
Cash and cash equivalents held 
 for the benefit of the policyholders 
 - instant access - ILINT                   100,716        98,083 
Cash and cash equivalents held 
 for the benefit of the policyholders 
 - term deposits - ILINT                      1,985         2,982 
                                                     ------------ 
Total                                     1,539,843     1,342,619 
                                                     ------------ 
 

Bank balances held in instant access accounts are current and available for use by the Group.

All of the bank balances held in notice accounts require less than 35 days' notice before they are available for use by the Group.

The cash and cash equivalents held for the benefit of the policyholders are held to cover the liabilities for unit linked investment contracts. These amounts are 100% matched to corresponding liabilities.

22. Financial assets at fair value through profit or loss

 
                                 Group    Group 
                                  2020     2019 
                               GBP'000  GBP'000 
Listed shares and securities        92       69 
Gilts                            4,959    4,997 
                                 5,051    5,066 
 

Investments are all UK and sterling based and held at fair value.

23. Other prepayments and accrued income

 
                      Group  Company    Group  Company 
                       2020     2020     2019     2019 
                    GBP'000  GBP'000  GBP'000  GBP'000 
Accrued income       10,956        -   10,390        - 
Less: credit loss 
 allowance            (712)        -    (622)        - 
Accrued income 
 - net               10,244        -    9,768        - 
 
Prepayments           4,168       56    3,314       30 
                     14,412       56   13,082       30 
 

Movement in the credit loss allowance (for accrued income and loans receivable) is as follows:

 
                                                     2020                 2019 
                                                  GBP'000              GBP'000 
            Opening credit loss 
             allowance                              (646)                (796) 
            Reduction in credit 
             loss allowance                             -                  170 
            (Increase)/decrease 
             during the year                        (176)                 (20) 
            Balance at 30 September                 (822)                (646) 
 

24. Trade and other receivable

 
                        Group  Company       Group  Company 
                         2020     2020        2019     2019 
                                        (restated) 
                      GBP'000  GBP'000     GBP'000  GBP'000 
Amounts owed by 
 Group undertakings         -      342           -       86 
Amounts due to 
 HMRC                   2,227        -       1,384        - 
Amount due from 
 policyholders to 
 meet current tax 
 liability                  -        -       3,098        - 
Other receivables       1,329        -       2,707        - 
                        3,556      342       7,189       86 
 

Amount due from HMRC is in respect of tax claimed on behalf of policyholders for tax deducted at source.

25. Trade and other payables

 
                              Group  Company    Group  Company 
                               2020     2020     2019     2019 
                            GBP'000  GBP'000  GBP'000  GBP'000 
Trade payables                1,716        7      498        - 
PAYE and other 
 taxation                     1,420       67    1,343       70 
Due to Group undertakings         -       56        -        9 
Other payables                7,436       49    8,242       49 
Accruals and deferred 
 income                       7,794      312    6,941      390 
                             18,366      491   17,024      518 
 

Other payables mainly comprises GBP6.2m (2019: GBP5.1m) in relation to bonds awaiting approval and the rent free reserve of GBP2.5m in 2019.

26. Lease liabilities

Lease liabilities - Property:

 
                                        GBP'000 
Lease liabilities on adoption of IFRS 
 16 - 1 October 2019                      8,336 
Lease payments                          (2,477) 
Interest expense                            233 
Foreign exchange adjustment                 (5) 
Balance at 30 September 2020              6,087 
Amounts falling due within one year       2,375 
Amounts falling due after one year        3,712 
 

The above table provides a reconciliation of the financial liabilities arising from financing activities.

The total future minimum lease payments of operating leases are due as follows:

 
                     Land and    Land and 
                    Buildings   Buildings 
                         2020        2019 
Group                 GBP'000     GBP'000 
Within 1 year               -       2,511 
Within 2-5 years            -       6,257 
Over 5 years                -           - 
 

The introduction of IFRS 16 has meant that for financial year to 30 September 2020, the land and building lease commitments (which related to the leasehold premises at 29 Clement's Lane, ILInt leasehold premises at 18/20 North Quay on the Isle of Man, and the IAD Pty leasehold premises at 19-25 Camberwell Road, Melbourne, Australia) are not classified as operating leases, but rather finance leases which have been recognised on the balance sheet.

Short term, low value leases include a car park at the ILInt leasehold premises (GBP4,000) and a franking machine at the ISL premises (GBP3,000). These lease payments have been charged to the profit or loss account on a straight line basis over the lease terms.

27. Deferred income liability

 
                                          2020     2019 
                                       GBP'000  GBP'000 
Opening balance                         50,443   46,073 
Capitalisation of deferred income       10,615   11,668 
Amortisation of deferred income        (7,576)  (7,298) 
Change in deferred acquisition costs     3,038    4,370 
Closing balance                         53,482   50,443 
 

28. Deferred tax

Deferred tax is calculated in full on temporary differences under the liability method using a tax rate of 19% (2019: 17%).

 
        Deferred Tax  Accelerated  Share based  Policyholder  Other deductible    Total 
               Asset      capital     payments           tax         temporary 
                       allowances                                  differences 
                          GBP'000      GBP'000       GBP'000           GBP'000  GBP'000 
 At 1 October 
  2018                         44            -             -                 -       44 
 Charge to income            (44)          110             -                47      113 
-------------------- 
 At 30 September 
  2019                          -          110             -                47      157 
 Adjustment in 
  respect of prior 
  year                          -          108             -                18      127 
 Adjustment to 
 opening balances               -            -             -                32       32 
 Excess tax relief 
  charged to equity             -           60             -                 -       60 
 Charge to income               -          124             -              (10)      113 
-------------------- 
 At 30 September 
  2020                          -          402             -                87      489 
-------------------- 
 
 
Deferred Tax       Accelerated  Share based  Policyholder  Other deductible     Total 
 Liability             capital     payments           tax         temporary 
                    allowances                                  differences 
                       GBP'000      GBP'000       GBP'000           GBP'000   GBP'000 
At 1 October 
 2018                        -            -        13,187                 -    13,187 
Charge to income            60            -             1                 -        61 
At 30 September 
 2019                       60            -        13,188                 -    13,248 
Charge to income            61            -       (4,341)                 -   (4,280) 
At 30 September 
 2020                      121            -         8,847                 -     8,968 
 

The Company has no deferred tax assets or liabilities.

   29.     Client monies and client assets 
 
2020               GBP'000                      GBP'000 
                            Amounts due to 
Client monies    3,106,978   clients          3,106,978 
                            Corresponding 
Client assets   37,985,921   liability       37,985,921 
 
2019               GBP'000                      GBP'000 
                            Amounts due to 
Client monies    2,626,624   clients          2,626,624 
                            Corresponding 
Client assets   35,172,798   liability       35,172,798 
 

The above client monies are held separately (off balance sheet) in client bank and the above client assets are held on behalf of Integrated Financial Arrangements Ltd by Transact Nominees Limited.

   30.     Provisions 
 
                                              Group       Group 
                                               2020        2019 
                                                     (restated) 
                                            GBP'000     GBP'000 
Balance brought forward                      18,230      13,756 
Increase in dilapidations provision              52          38 
Increase in ILInt non-linked unit 
 provision                                        2           3 
Increase/(decrease) in ILUK tax provision     6,924       4,632 
Release of rent provision                         -       (102) 
Other provisions                                  -        (97) 
Balance carried forward                      25,208      18,230 
 
Dilapidations provisions                        464         413 
ILInt non-linked unit provision                  41          39 
ILUK tax provision                           24,703      17,778 
                                             25,208      18,230 
 

The dilapidation provisions relate to the current leasehold premises at 29 Clement's Lane, and the current ILInt leasehold premises at 18/20 North Quay, on the Isle of Man. The Group is committed to restoring the premises to their original state at the end of the lease term. Whilst it is probable that payments will be required for dilapidations, uncertainty exists with regard to the amount and timing of these payments, and the amounts provided represent management's best estimate of the Group's liability.

ILUK tax provision comprises claims received from HMRC that are yet to be returned to policyholders, charges taken from unit-linked funds and claims received from HMRC to meet current and future policyholder tax obligations. These are expected to be paid to policyholders over the course of the next seven years.

31. Capital redemption reserve - Group

 
                             2020     2019 
                          GBP'000  GBP'000 
Balance brought forward         2        2 
Balance carried forward         2        2 
 

On 12 December 2013 IFAL was granted authority by shareholders to repurchase GBP4,500,000 worth of ordinary shares from shareholders. IFAL purchased 45,917 shares, and they were then cancelled, giving rise to a capital redemption reserve of GBP2,271.

32. Share-based payments

Share-based payment reserve

 
                            Group  Company    Group   Company 
                             2020     2020     2019      2019 
                          GBP'000  GBP'000  GBP'000   GBP'000 
Balance brought forward     1,008      880      530       350 
Movement in the year          723      190      531       530 
Transfer to profit and 
 loss reserve                (33)        -     (53)         - 
Balance carried forward     1,698    1,070    1,008       880 
 

The reduction in reserves of GBP33k (2019: GBP53k) is due to former members of staff leaving the SIP 2005 scheme.

Share schemes

   (i)   SIP 2005 

IFAL implemented a SIP trust scheme for its staff in October 2005. The SIP is an approved scheme under Schedule 2 of the Income Tax (Earnings & Pensions) Act 2003.

This scheme entitled all the staff who were employed in October 2005 to Class C shares in IFAL, subject to their remaining in employment with the company until certain future dates.

The Trustee for this scheme is IntegraFin Limited, a wholly owned non-trading subsidiary of IFAL.

Shares issued under the SIP may not be sold until the earlier of three years after issue or cessation of employment by the Group. If the shares are held for five years they may be sold free of income tax or capital gains tax. There are no other vesting conditions.

The cost to the Group in the financial year to 30 September 2020 was GBPnil (2019: GBPnil). There have been no new share options granted.

(ii) SIP 2018

The Company implemented an annual SIP awards scheme in January 2019. This is an approved scheme under Schedule 2 of the Income Tax (Earnings & Pensions) Act 2003, and entitles all eligible employees to ordinary shares in the Company. The shares are held in a UK Trust.

The scheme includes the following awards:

Free Shares

The Company may give Free Shares up to a maximum value, calculated at the date of the award of such Free Shares, of GBP3,600 per employee in a tax year.

The share awards are made by the Company each year, dependent on 12 months continuous service at 30 September. The cost to the Group in the financial year to 30 September 2020 was GBP649k (2019: GBP641k).

Partnership and Matching Shares

The Company provides employees with the opportunity to enter into an agreement with the Company to enable such employees to use part of their pre-tax salary to acquire Partnership Shares. If employees acquire Partnership Shares, the Board grants relevant Matching Shares at a ratio of 2:1.

The cost to the Group in the financial year to 30 September 2020 was GBP555k (2019: GBP427k).

(iii) Performance Share Plan

The Company implemented an annual PSP scheme in December 2018. Awards granted under the PSP take the form of options to acquire Ordinary Shares for nil consideration. These are awarded to Executive Directors, Senior Managers and other employees of any Group company, as determined by the Remuneration Committee.

The exercise of the PSP awards is conditional upon the achievement of a performance condition set at the time of grant and measured over a three year performance period.

The cost to the Group in the financial year to 30 September 2020 was GBP423k (2019: GBP194k). This is based on the fair value of the share options at grant date, rather than on the purchase cost of shares held in the Employee Benefit Trust reserve, in line with IFRS 2 Share-based Payment.

Details of the share awards outstanding are as follows:

 
                                                                  2020                  2019 
                                                                Shares                Shares 
                                                              (number)              (number) 
            SIP 2018 
            Shares in the plan at start of the                 251,541                     - 
             year 
            Granted                                            275,249               264,661 
            Shares withdrawn from the plan                    (53,107)              (13,120) 
           Shares in the plan at end of year                   473,683               251,541 
            Available to withdraw from the plan 
             at end of year                                     83,569                61,446 
 

Details of the movements in the share scheme during the year are as follows:

 
                                          2020                     2020                  2019                     2019 
                                      Weighted                   Shares              Weighted                   Shares 
                                       average                                        average 
                                      exercise                                       exercise 
                                         price                                          price 
                                       (pence)                 (number)               (pence)                 (number) 
            SIP 2005 
            Outstanding 
             at start 
             of the year                  0.00                1,630,190                  0.00                2,307,274 
            Shares 
             withdrawn 
             from 
             the plan                     0.00                (428,967)                  0.00                (677,084) 
            Shares in 
             the plan 
             at end of 
             year                         0.00                1,201,223                  0.00                1,630,190 
            Available to 
             withdraw 
             from the 
             plan at end 
             of year                      0.00                1,201,223                  0.00                1,630,190 
 

The weighted average share price at the date of withdrawal for shares withdrawn from the plan during the year was 487.76p (2019: 342.39p).

At 30 September 2020 the exercise price was GBPnil as they were all nil cost options.

 
                                           2020                    2020                   2019                    2019 
                                       Weighted                   Share               Weighted                   Share 
                                        average                 options                average                 options 
                                       exercise                                       exercise 
                                          price                                          price 
                                        (pence)                (number)                (pence)                (number) 
            PSP 
            Outstanding 
             at start 
             of the year                   0.00                 269,511                   0.00                       - 
            Granted                        0.00                 165,132                   0.00                 275,481 
            Forfeited                      0.00                       -                   0.00                 (5,970) 
            Outstanding 
             at end 
             of year                       0.00                 434,643                   0.00                 269,511 
            Exercisable 
             at end 
             of year                       0.00                       -                   0.00                       - 
 

The fair value of options granted during the year has been estimated using the Black-Scholes model. The principal assumptions used in the calculation were as follows:

 
                                                                    2020                 2019 
            PSP 
            Share price at date of grant                           454.5                276.5 
            Exercise price                                           Nil                  Nil 
            Expected life                                        3 years              3 years 
            Risk free rate                                         0.52%                0.73% 
            Dividend yield                                          1.7%                 1.4% 
            Weighted average fair value per option               431.7 p              265.1 p 
 

33. Employee Benefit Trust reserve

Group:

 
                              2020     2019 
                           GBP'000  GBP'000 
Balance brought forward      (275)        - 
Purchase of own shares       (828)    (275) 
Balance carried forward    (1,103)    (275) 
 

Company:

 
                              2020     2019 
                           GBP'000  GBP'000 
Balance brought forward      (275)        - 
Purchase of own shares       (594)    (275) 
Balance carried forward      (869)    (275) 
 

The Employee Benefit Trust ("EBT") was settled by the Company pursuant to a trust deed entered into between the Company and Intertrust Employee Benefit Trustee Limited ("Trustee"). The Company has the power to remove the Trustee and appoint a new trustee. The EBT is a discretionary settlement and is used to satisfy awards made under the PSP.

The Trustee purchases existing Ordinary Shares in the market, and the amount held in the EBT reserve represents the purchase cost of IHP shares held to satisfy options awarded under the PSP scheme. IHP is considered to be the sponsoring entity of the EBT, and the assets and liabilities of the EBT are therefore recognised as those of IHP. Shares held in the trust are treated as treasury shares and shown as a deduction from equity.

34. Other reserves - Group

 
                                          2020     2019 
                                       GBP'000  GBP'000 
Foreign exchange reserves                 (22)     (44) 
Non-distributable reserves               5,722    5,722 
Non-distributable insurance reserves       501      501 
 

Foreign exchange reserves are gains/losses arising on retranslating the net assets of

IAD Pty into sterling.

Non-distributable reserves relate to share premium held by one of the Company's subsidiaries, IFAL, which is classified within other reserves on a Group level .

Non-distributable insurance reserves arose due to the transition from UK GAAP to IFRS in financial year 2015, whereupon actuarial reserving required under the old standards became impermissible under new standards.

35. Related parties

During the year the Company did not render nor receive any services with related parties within the Group, and at the year end the Company had the following intra-Group receivables:

 
                                         Amounts owed by/ 
                                        (to) related parties 
Company                                      2020        2019 
                                          GBP'000     GBP'000 
Integrated Financial Arrangements 
 Ltd                                            8          11 
IntegraFin Services Limited                   277          70 
IntegraFin Limited                            (9)         (9) 
IntegraLife UK Limited                          4           4 
Integrated Application Development 
 Pty Limited                                    6           1 
 

The Group has not recognised any expected credit losses in respect of related party receivables nor has it been given or received any guarantee during 2020 or 2019 regarding related party transactions.

Payments to key management personnel, defined as members of the Board, are shown in the Remuneration Report. Directors of the Company received a total of GBP4.3m in dividends during the year. The number of IHP shares held at the end of the year by key management personnel was 51,256,896, a decrease of 14,477,377 from last year.

All of the above transactions are commercial transactions undertaken in the normal course of business.

36. Contingent liabilities

In January 2020 the Group received notice from HMRC that the inclusion of Integrated Application Development Pty Ltd (IAD) in the UK VAT group was terminated with effect from 16 July 2016. The Group included IAD in the UK VAT group having taken specialist advice to ensure its actions were in accordance with the relevant laws. The consequence of the exclusion of IAD from the UK VAT group is that the services provided from Australia would now be subject to reverse-charge VAT.

The Group has challenged this notification and opened a discussion with HMRC about its intention to exclude IAD from the UK VAT group, therefore the financial implications of this notice , including the timing of any potential payment, remain uncertain, pending the outcome of the reconsideration of the exclusion.

HMRC's notice states that the VAT due since July 2016 until October 2019 will be approximately GBP4.3m and that going forward there would be an additional annual VAT charge of approximately GBP1.4m. The Group does not yet know whether HMRC will charge interest and/or a penalty if the appeal to the notification is unsuccessful.

Due to the ongoing uncertainty around the additional VAT charges, pending the outcome of the dialogue with HMRC, the Directors do not believe it would be appropriate to recognise a provision in these financial statements. Payment of the additional VAT charges is considered to be less than probable and this is supported by both the original VAT advice received from specialists when the VAT group was created, and subsequent specialist advice following HMRC's challenge in January 2020.

37. Events after the reporting date

A second interim dividend of 5.6 pence per share was declared on 16 December 2020.

38. Dividends

During the year to 30 September 2020 the Company paid interim dividends of GBP26.2m (2019: GBP29.8m) to shareholders. The Company received dividends from subsidiaries of GBP32.3m (2019:GBP30.1m).

39. Restatement of prior years

Profit after tax for financial year 2019 has been restated to GBP41.1 million, an increase from GBP40.1 million, and an adjustment to 2019 opening retained earnings has been made of GBP5.4m.

The restatement of profit after tax across prior years is due to the identification of an error in the calculation of the policyholder tax provision (over) in the subsidiary, ILUK, which is one of the elements of the Group's insurance and life assurance segment. The error was due to corporate expenses being deducted in the policyholder tax calculation resulting in an overprovision of tax reserves due back to policyholders. As a result, there has been a release of the policyholder tax provision to the retained earnings as at 1 October 2018 and to the statement of profit or loss and other comprehensive income in 2019.

The above change has been reflected by restating each of the affected financial statement line items for the periods as follows:

   a)   Statement of Profit or Loss and Other Comprehensive Income (extract) 
 
                                         2019    Increase  2019 (restated) 
                                                to profit 
                                      GBP'000     GBP'000          GBP'000 
Other income included 
 within administration 
 expenses                            (49,726)         953           48,773 
Operating profit attributable 
 to shareholder returns                48,613         953           49,566 
Profit on ordinary activities 
 before taxation                       56,073         953           57,026 
Profit before shareholder 
 taxation                              48,958         953           49,911 
Policyholder tax                      (6,969)         146          (7,115) 
Shareholder tax                       (8,811)       (139)          (8,950) 
Profit after policyholder 
 and shareholder tax                   40,147         960           41,107 
 
Earnings per share - 
 basic and diluted                       12.1        0.3p            12.4p 
 
   b)   Statement of Financial Position (extract) 
 
                                         2019    Increase/  2019 (restated) 
                                                (decrease) 
                                      GBP'000      GBP'000          GBP'000 
Trade and other receivables             6,510          679            7,189 
Total current assets               16,822,046          679       16,822,725 
Provisions                             24,564      (6,334)           18,230 
Current tax liability                   3,342          645            3,987 
Total liabilities                  16,773,669      (5,690)       16,767,979 
Net assets                            115,518        6,369          121,887 
Retained earnings                     105,291        6,369          111,660 
Total equity attributable 
 to equity holders                    115,518        6,369          121,887 
 
   c)   Statement of Financial Position (extract) 
 
                                   1 October 2018    Increase/         1 October 
                                                    (decrease)   2018 (restated) 
                                          GBP'000      GBP'000           GBP'000 
Trade and other receivables                 4,058          533             4,591 
Total current assets                   14,628,530          533        14,629,063 
Provisions                                 19,137      (5,381)            13,756 
Current tax liability                       3,195          507             3,702 
Total liabilities                      14,585,672      (4,874)        14,580,798 
Net assets                                104,943        5,407           110,350 
Retained earnings                          94,899        5,407           100,306 
Total equity attributable 
 to equity holders                        104,943        5,407           110,350 
 

40. Restatement of presentation

In addition to the restatement explained above, certain comparatives have been reclassified due to an error in presentation in prior years.

This has the effect of reflecting items of income, expenses, gains and losses relating to the Group's insurance and life assurance segment on a gross basis, rather than on a net basis.

In addition, cash held by the Group's insurance and life assurance segment, for the benefit of policyholders has been separately disclosed in cash and cash equivalents.

These changes have no effect on net assets or overall profit.

Details of these changes are shown below.

   a)   Statement of Profit or Loss and Other Comprehensive Income (extract) 
 
                                      2019     Increase  2019 (restated) 
                                              to profit 
                                   GBP'000      GBP'000          GBP'000 
Investment returns                      37      680,385          680,422 
Fee and commission expenses              -    (125,618)        (125,618) 
Change in investment 
 contract liabilities                    -    (554,767)        (554,767) 
 
   b)   Statement of Financial Position (extract) 
 
                                           2019      Increase/  2019 (restated) 
                                                    (decrease) 
                                        GBP'000        GBP'000          GBP'000 
Cash and cash equivalents               132,340      1,210,279        1,342,619 
Investments held for 
 the benefit of policyholders        16,665,048    (1,210,279)       15,454,769 
 
   c)   Statement of Financial Position (extract) 
 
                                     1 October 2018    Increase/         1 October 
                                                      (decrease)   2018 (restated) 
                                            GBP'000      GBP'000           GBP'000 
Cash and cash equivalents                   116,849    1,113,452         1,230,301 
Investments held for 
 the benefit of policyholders            14,489,933  (1,113,452)        13,376,481 
 
   d)   Statement of Cash Flows (extract) 
 
                                    2019      Increase/  2019 (restated) 
                                             (decrease) 
                                 GBP'000        GBP'000          GBP'000 
Cash flows from operating 
 activities 
(Increase) in investments 
 held for the benefit 
 of policyholders                      -    (2,078,288)      (2,078,288) 
Increase in liabilities 
 for linked investment 
 contracts                             -      2,175,115        2,175,115 
 
 
Increase in cash                  15,511         96,827          112,338 
Cash and cash equivalents 
 at the beginning of the 
 year                            116,849      1,113,452        1,230,301 
Cash and cash equivalents 
 at the end of the year          132,340      1,210,279        1,342,619 
 

DIRECTORS, COMPANY DETAILS, ADVISERS

Executive Directors

Ian Taylor

Michael Howard

Alexander Scott

Jonathan Gunby (appointed 2(nd) March 2020)

Non-Executive Directors

Richard Cranfield

Christopher Munro

Neil Holden

Caroline Banszky

Victoria Cochrane

Robert Lister

Company Secretary

Helen Wakeford

Independent Auditors

BDO LLP, 55 Baker Street, London, W1U 7EU

Solicitors

Eversheds Sutherland, One Wood Street, London, EC2V 7WS

Corporate Advisers

Peel Hunt LLP, Moor House, 120 London Wall, London, EC2Y 5ET

Principal Bankers

NatWest Bank Plc, 135 Bishopsgate, London, EC2M 3UR

Registrars

Equiniti Group plc, Sutherland House, Russell Way, Crawley, RH10 1UH

Registered Office

29 Clement's Lane, London, EC4N 7AE

Investor Relations

Jane Isaac 020 7608 4900

Website

www.integrafin.co.uk

Company number

8860879

LEI number

213800CYIZKXK9PQYE87

IntegraFin Holdings plc, 29 Clement's Lane, London, EC4N 7AE

Tel: (020) 7608 4900 Fax: (020) 7608 5300

(Registered office: as above; Registered in England and Wales under number: 8860879)

The holding company of the Integrated Financial Arrangements Ltd group of companies.

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END

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(END) Dow Jones Newswires

December 17, 2020 02:00 ET (07:00 GMT)

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