TIDMCSH

RNS Number : 5641D

Civitas Social Housing PLC

30 June 2021

30 June 2021

CIVITAS SOCIAL HOUSING PLC

ANNUAL FINANCIAL REPORT

YEAR TO 31 MARCH 2021

Strong Financial & Operational Performance; Enhanced ESG Programme; New Dividend Target

Civitas Social Housing PLC ("Civitas" or the "Company"), the UK's leading care-based and healthcare REIT, presents its full year results for the year ended 31 March 2021, with a positive financial performance, strong social delivery and with a raised dividend target of 5.55 pence per share to 31 March 2022.

Civitas has continued to grow its market leading position providing much-needed housing with care to vulnerable adults across the UK, with rents received as expected, unaffected by COVID-19.

The full Annual Report and Financial Statements can be accessed via the Company's website at http://www.civitassocialhousing.com or by contacting the Company Secretary by telephone on 01392 477500.

Performance Highlights

 
 Property Valuation and Performance      Mar 21  Mar 20   Change 
 Investment property (GBPm)              915.58  878.74   +4.2% 
 IFRS NAV per share (diluted) 
  (p)                                    108.30  107.87   +0.4% 
 Financial Performance 
 Rent roll annualised (GBPm)             50.78   48.42    +5.0% 
 Rental income (GBPm)                    47.85   45.91    +4.4% 
 EPRA earnings (GBPm)                    30.60   28.81    +6.3% 
 Operating Cash Flow(1) (GBPm)           36.11   32.91    +9.7% 
 IFRS earnings per share (diluted) 
  (p)                                     5.80    6.06    -4.3% 
 EPRA earnings per share (diluted)(2) 
  (p)                                     4.93    4.63    +6.5% 
 Dividends per share (p)                  5.40    5.30    +1.5% 
 Total shareholder return(3) 
  (%)                                    26.48   20.36    +29.9% 
 Financing 
 Loan to value ratio                     34.48   26.90 
 Weighted average cost of 
  debt (%)                                2.40    2.46 
 

(1) Gross of a GBP10.0m consideration payment made in the ordinary course of investment in respect of acquiring additional rental income from new build facilities in Wales, completion of which was announced by RNS on the 24 August 2020. From a technical perspective, the consideration has been classed as a lease incentive rather than a capital item in accordance with accounting standards IAS 40 and IFRS 16 (leases) so reducing stated operating cash flow and increasing stated trade receivables. This reflects the GBP10.0m payment being made in respect of the acquisition of additional rental income under an existing lease rather than an entirely new property purchase.

(2) See Appendix 1 - Notes to the calculation of EPRA and other alternative performance measures in these financial statements for supporting workings.

(3) On an Ordinary Share held since launch (percentage not annualised)

Highlights

   --      Continued strong financial and operational resilience to the COVID-19 pandemic 
   --      Growth in our portfolio of high-quality properties for mid-to-high acuity care needs 

-- Expansion and diversification of counterparties to include a number of charities and discussions progressing with the NHS; now expanding into Advanced Homelessness Provision ("AHP")

-- Post year end, announced a strategic framework agreement with E.ON to implement a programme of carbon reducing energy enhancements and cost savings across the portfolio

-- Independent study confirms Civitas created a social value of GBP127 million in the year at 31 March 2021, including GBP79.5 million of savings to the public purse

Investment Property Portfolio Enhanced

   --      Portfolio value increased to GBP915.6 million (IFRS) 
   --      IFRS valuation average net initial yield (NIY) of 5.24% 
   --      IFRS NAV increased to 108.30 pence per share 

Rent Roll Up and Expected to Increase Further

   --      Annualised rent roll increased to GBP50.8 million 
   --      Rents received as expected, unaffected by COVID-19 
   --      EPRA earnings per share (diluted) increased to 4.93 pence per share 
   --      EPRA earnings (diluted) increased to GBP30.6 million 

Diversified Portfolio of 619 Properties Providing Homes to over 4,295 Residents

-- Providing accommodation to working age adults with learning disabilities, autism and mental health disorders with an average tenant age of 32 years

   --      Research confirms tenants each receiving on average 43 hours of care per week 

-- Properties located across 164 Local Authority areas in England and Wales and leased to 16 approved providers, with support provided by 118 Care Providers

   --      Over one third of the portfolio on back-to-back 25-year leases, with leading Care Providers 

Dividend

   --      Target dividend of 5.40 pence per share to 31 March 2021 now fully paid 
   --      Target raised to 5.55 pence per share for YE 31 March 2022 
   --      EPRA run-rate dividend cover of 100% as at 31 March 2021 

-- EPRA dividend cover of 91.6% on an actual basis over the year to 31 March 2021 up from 87.4% the prior year and expected to increase further following the subsequent deployment of additional debt facilities

Debt Facilities & Credit Rating

   --      New GBP84.5m debt facility drawn down from M&G 

-- The debt facility will support further acquisitions of high quality, immediately income generating properties throughout 2021

-- Secured a high quality investment credit rating from Fitch Ratings of "A" secured and "A-" unsecured, enabling access to broader long-term funding markets

Post Year End Highlights and Opportunities

-- Acquisition of 15 supported living and care facilities in the South of Wales for a total consideration of GBP10.9 million

-- Acquisition of 10 supported living properties across Hertfordshire, Essex, Suffolk and Wales for a total consideration of GBP8.6 million

-- A substantial pipeline of over GBP200 million has been developed with long standing and trusted counterparties for high quality mid-to-higher acuity healthcare facilities

Michael Wrobel, Non-Executive Chairman of the Company, commented:

"In an extremely challenging year due to the global pandemic, the Board gives its heartfelt thanks to the staff at all our partners for their dedicated efforts to provide for some of the most vulnerable members of our society.

I am delighted to announce that the Company has reported a strong set of financial results, unaffected by COVID-19. During the year, our Investment Adviser has continued to acquire new properties following the signing of a new debt facility. It has also implemented a number of initiatives to enhance our future prospects including environmental improvements to the portfolio, recruitment of additional skills and launching real-time data systems to both manage properties and rent collection.

Unfortunately, the UK has a substantial and structural mismatch between the need for social housing and its availability, especially bespoke specialist care based social housing. Civitas is leading in the sector, helping to reduce this deficit by creating long term, suitable and sustainable community-based housing solutions for vulnerable adults with lifelong care needs. The Company has identified a strong pipeline of acquisition opportunities.

The Board views the future with confidence based on the strength of our portfolio and financial position, such that we have raised the dividend target for the coming year to 5.55 pence per share, an increase of 2.7%."

For further information, please contact:

 
 Civitas Investment Management 
  Limited 
 Andrew Dawber                    Tel: +44 (0)20 3058 4846 
 Paul Bridge                      Tel: +44 (0)20 3058 4844 
 
 Panmure Gordon 
 Sapna Shah                       Tel: +44 (0)20 7886 2783 
 Tom Scrivens                     Tel: +44 (0) 20 7886 2648 
 
 Liberum Capital Limited 
 Chris Clarke / Darren Vickers    Tel: +44 (0 ) 20 3100 2000 
  / Owen Matthews 
 
 Buchanan 
 Helen Tarbet / Henry Wilson      Tel: +44 (0) 20 7466 5000 
 Hannah Ratcliff / George Beale   civitas@buchanan.uk.com 
 

Notes:

Civitas Social Housing PLC (CSH) was created in 2016 by Civitas Investment Management Limited as the first dedicated London listed REIT, to raise long-term, sustainable, institutional capital to invest in care-based social homes and healthcare facilities across the UK. CSH has completed more than 120 individual transactions to build the largest portfolio of its kind that has been independently valued at GBP915.6 million (31 March 2021). CSH now provides homes for 4,391 working age adults with long-term care needs, in 648 bespoke properties that are supported by 119 specialist care providers, 16 approved providers and working with over 178 individual local authorities.

Chairman's Statement

Dear Shareholder

The COVID-19 pandemic has been with us for more than a year and has created significant challenges across society that have in turn been met by an extraordinary response from many people, particularly front-line workers. The Board gives its heartfelt thanks to the staff at all of our partners whose dedicated efforts have achieved:

   --      Continued very low incidence of COVID-19 across our 4,295 residents; 
   --      High standards of care and management of homes; and 
   --      Ongoing delivery of asset management services for the benefit of residents. 

Financial Performance

I am pleased to report a robust financial performance with good rent recovery, as shown in the growth in underlying operating cashflow. This reflects the work of our Investment Adviser, Civitas Investment Management ("CIM") and our partners, together with the Government backed nature of our income which is supporting the most vulnerable people in society.

During the period under review, our portfolio generated rental income of GBP48.2 million, representing a 5.2% increase over the corresponding period - a result of indexation of rents and new properties purchased during the period.

IFRS net asset value of the Company increased from 107.87 pence per ordinary share as at 31 March 2020 to 108.30 pence per ordinary share as at 31 March 2021.

The Company has met the stated dividend target of 5.40p per share for the year to 31 March 2021 and the Board has set a new dividend target of 5.55p per share for the year to 31 March 2022.

The Board is pleased to note the continued improved performance of the share price. This allowed 250,000 shares to be sold from treasury on 24 March 2021 at a price of 109.8 pence per share. Since the year end, the balance of the shares held in treasury (565,000) were sold. The Company no longer holds shares in Treasury.

During the year, there were six property acquisitions, proving homes for a further 79 vulnerable adults,

including two higher-acuity state of the art facilities in Wales. The drawdown of an GBP84.5m facility with M&G in February 2021 has allowed our acquisition programme to recommence since the period end, with 25 properties purchased for a consideration of GBP19.5m, housing a further 92 people with significant lifelong care needs.

New Initiatives

The Board is pleased to note a number of new initiatives that have been developed by CIM, which are set out more fully within the Investment Adviser's Report, and include the following:

-- A strategic initiative to enhance the environmental standing of the portfolio and to drive down our carbon footprint and reduce energy costs;

-- The launch of a real-time data system under the "WebTerrier" brand to bring all properties fully online with in-depth data access;

-- With our administrator Link, implementing a system within 'Yardi' to integrate a rent demand and invoicing system; and

-- An expansion of the CIM asset management team to focus on the continued physical enhancement of the properties in our portfolio.

Expansion into Advanced Homeless Provision

The Board is pleased to now be providing accommodation to several local authorities in London which have identified the long-term need for adapted specialist housing for homelessness provision, where properties are designed to enable the delivery of a significant level of care and support ("Advanced Homeless Provision"). This is aimed to break the cycle of homelessness and offer the potential of a new start for residents.

A commitment to Social Impact and ESG

Accompanying the financial results is the latest independent Social Impact Report prepared by the specialist consultancy The Good Economy ("TGE"). In its report TGE confirms that the Company continues to be "an authentic "impact investor"" according to IFC Operating Principles". It also highlighted that the Company's portfolio generated a total Social Value of GBP127.0 million including GBP75.9 million of fiscal savings for public budgets in the year to 31 March 2021.

More broadly we continue to work closely with housing associations, charitable and not-for-profit partners ("Approved Providers") to assist in driving management and governance standards. This includes the work of CIM in leading quarterly best practice seminars open to all holders of the Company's leases, together with other regulatory and sector influential entities and individuals.

We also maintain and develop new partnerships with sector leading charities and seek to ensure we are at the forefront of maximising the impact of our market leading position. The Board was pleased to support an additional two charities this year focusing upon mental health and the welfare of residents during the pandemic.

I am pleased that this year we continued to meet the recommendations of the Hampton-Alexander Review target of 33% women on Boards.

The Board is aware of the recommendations of the Parker Review and will take these into consideration on part of its succession planning.

As noted above, the Board is pleased to report the commencement of a market leading programme of

environmental enhancements and carbon reduction to the portfolio with national provider E.ON. This is made possible by the national presence enjoyed by the Company and will lead to reduced maintenance and energy bills for tenants without placing any additional funding obligations on the Company's Approved Providers.

Credit Rating

The Company has recently secured an investment grade A secured and A- unsecured credit rating from

Fitch Ratings. This in part reflects the strengths of the Government supported eco-system in which the

Company's properties reside. This positive rating has allowed CIM to commence the detailed examination of issuance in the Sterling bond markets at what should provide advantageous interest rates at longer tenures.

Annual General Meeting

The Company's Annual General Meeting is scheduled to be held on 22 September 2021 at the offices of Cadwalader, Wickersham & Taft LLP, 100 Bishopsgate, London EC2N 4AG at 2.00 pm. The Board looks forward to meeting shareholders. In due course, the notice of AGM will be circulated in accordance with the requirements of the Company's Articles of Association.

Due to the current COVID-19 outbreak, many companies have either postponed their AGMs or made alternative arrangements for conducting these meetings. We hope that by 22 September 2021 the Company will be able to hold its AGM in the usual manner. However, given the uncertain nature of this situation, should the Company need to alter its AGM arrangements, it will communicate these changes to shareholders through a regulatory announcement. This information will also be made available on the Company's website. Shareholders are advised to check the website to ensure they have the most up-to-date information available regarding the AGM.

Brexit

The Board has considered the changing political and economic environment in light of Brexit and does not consider there to be any material impacts or risks relevant to the Group.

Outlook

It continues to be the case that there is a substantial structural mismatch between the need for social housing of all types and its availability - this is particularly so for housing with care that is delivered by the private sector without recourse to government grant or capital funding.

Civitas plays a pivotal role in investing responsible capital on a substantial basis to provide quality social homes for life. We continue to have excellent long-term relationships across the sector which provides us with the access to a substantial pipeline of opportunities with a range of quality counterparties that is in excess of the Company's remaining debt facilities.

Michael Wrobel

Chairman

29 June 2021

Financial Highlights

As at 31 March 2021

 
 GBP915.6m   Investment property independent valuation (see note 
              15) 
 5.40p       Dividends declared and paid in respect of the year 
              ended 31 March 2021 
 108.30p     IFRS NAV per Ordinary share 
 GBP50.8m    Annualised rent roll: based upon GBP915.6m of real 
              estate at the end of the year 
 5.80p       Pence per share earnings based on comprehensive income 
              and property valuations 
 22.6yrs     Weighted average unexpired lease term 
 

Growth

Growing base of global investors

Civitas invests on behalf of a wide range of global, national and local investors seeking exposure to sustainable long term income together with measurable social impact and high levels of ESG delivery.

Four Continents...

...52 locations

Amsterdam, Birmingham, Boston, Bradford, Bristol, Brussels, Chicago, Columbus, Denver, Douglas, Dublin, Edinburgh, Exeter, Fort Lauderdale, Frankfurt, Geneva, Glasgow, Guernsey, Heerlen, Illinois, Jersey, Kuwait City, Liverpool, London, Los Angeles, Luxembourg, Montreal, Munich, New Jersey, New York, New Zealand, Newark, Oslo, Paris, Perth, Philadelphia, Richmond, Sacramento, San Francisco, Seattle, Seoul, Singapore, Smithfield, Sydney, Tokyo, Toronto, Tunbridge Wells, Vancouver, Windsor, Zurich.

Our strategy for growth

Demand for the accommodation provided by Civitas is strong and expected to remain so over the long term. The pandemic has further evidenced the need for safe and secure homes for the most vulnerable people in society.

Civitas is a go-to partner for an increasing range of major vendors and counterparties.

Civitas is the market leader with the largest portfolio and deeply ingrained relationships with care providers, local authorities, Approved Providers and charities across the UK.

Continuing to take delivery of new build higher acuity properties with more opportunities being offered.

Continuing to work closely with The Social Housing Family CIC to enable it to expand and play a broader role in the sector.

Civitas now works with a broader range of counterparties including charities and other non-for-profit organisations.

Becoming part of critical local authority pathways, leading to many opportunities in specialist supported living and advanced homelessness.

Expanding into significant markets across the UK, now including Scotland and Northern Ireland.

Our portfolio

By UK Region

 
 Region               Properties   Funds invested    Annualised rent 
                                    (percentage)     roll (percentage) 
-------------------  -----------  ---------------  ------------------- 
 North East                   64              6.1                  6.7 
 North West                  100             10.3                 10.0 
 Yorkshire and the 
  Humber                      49             10.3                 10.0 
 East Midlands                58              8.9                  8.9 
 West Midlands               101             11.8                 11.6 
 East of England              20              2.9                  2.9 
 South East                   64             10.4                 10.2 
 South West                  120             16.0                 15.9 
 Wales                        17             10.0                 10.2 
 London                       26             13.3                 13.6 
 

Market Value (%)(1)

 
 Region                      Market Value 
--------------------------  ------------- 
 South West                     16.0% 
 London                         12.5% 
 West Midlands                  11.8% 
 Wales                          10.6% 
 South East                     10.3% 
 Yorkshire and the Humber       10.2% 
 North West                      9.9% 
 East Midlands                   9.1% 
 North East                      6.7% 
 East of England                 2.9% 
 Total                        GBP915.6m 
 

Tenancies(1)

 
 Region                      Tenancies 
--------------------------  ---------- 
 South West                     759 
 North West                     594 
 West Midlands                  502 
 North East                     462 
 Yorkshire and the Humber       422 
 South East                     415 
 East Midlands                  374 
 London                         338 
 Wales                          307 
 East of England                122 
 Total                         4,295 
 

(1) As at 31 March 2021.

By Approved Provider

Annualised rent roll (%)(1)

 
 Approved Provider      Annualised rent roll (%) 
---------------------  ------------------------- 
 Auckland                        23.7% 
 Falcon                          19.9% 
 BeST                            13.2% 
 Inclusion                        8.7% 
 Westmoreland                     6.1% 
 Encircle                         5.9% 
 Trinity                          5.3% 
 Pivotal                          3.9% 
 Harbour Light                    3.7% 
 Chrysalis                        3.4% 
 New Walk                         2.8% 
 My Space                         1.2% 
 IKE                              1.1% 
 Hilldale                         1.0% 
 Blue Square                      0.1% 
 Qualitas Housing(2)              0.0% 
 Total                          GBP50.8m 
 

Properties(1)

 
 Approved Provider    Properties 
-------------------  ----------- 
 Falcon                  117 
 Auckland                103 
 BeST                     74 
 Inclusion                72 
 Trinity                  43 
 New Walk                 41 
 Westmoreland             41 
 Harbour Light            27 
 Pivotal                  27 
 Chrysalis                23 
 Encircle                 16 
 Hilldale                 15 
 IKE                      10 
 My Space                 8 
 Blue Square              1 
 Qualitas Housing         1 
 Total                   619 
 

Market Value (%)(1)

 
 Approved Provider      Market Value 
---------------------  ------------- 
 Auckland                  24.3% 
 Falcon                    20.2% 
 BeST                      13.6% 
 Inclusion                  8.6% 
 Westmoreland               6.0% 
 Trinity                    5.3% 
 Encircle                   4.9% 
 Pivotal                    3.9% 
 Harbour Light              3.7% 
 Chrysalis                  3.4% 
 New Walk                   2.8% 
 IKE                        1.1% 
 My Space                   1.1% 
 Hilldale                   1.0% 
 Blue Square                0.1% 
 Qualitas Housing(2)        0.0% 
 Total                   GBP915.6m 
 

Tenancies(1)

 
 Approved Provider    Tenancies 
-------------------  ---------- 
 Falcon                  858 
 Auckland                719 
 BeST                    591 
 Inclusion               466 
 Trinity                 242 
 Westmoreland            239 
 Pivotal                 238 
 Harbour Light           214 
 Encircle                205 
 New Walk                194 
 Chrysalis               145 
 My Space                71 
 IKE                     68 
 Hilldale                39 
 Blue Square              4 
 Qualitas Housing         2 
 Total                  4,295 
 

(1) As at 31 March 2021.

(2) Qualitas Housing accounts for 0.02%

Investment Adviser's Report

A Year of Developments

In the year to March 2021 CIM, working with the CSH Board, has led the development of a range of key initiatives to strengthen and position CSH and the portfolio for the future.

New M&G Debt Facility Secured GBP84.55m

Fitch ratings "A"/ "A- "

High quality investment grade rating.

Environmental Framework Signed

Innovative approach to permanently reduce the Portfolio's Carbon footprint.

Extensive CIM Recruitment Programme

Asset Management, Healthcare, Finance/Housing Benefit, Transactions and Investments.

Digital Administration Advances

New real-time data systems for asset management and billing platforms.

Extended Asset Management Resource

Recruited highly experienced Directors to provide:

-- Detailed control framework for counterparties within the CSH portfolio

-- Additional oversight and direction of third party property management providers within the physical environment.

Thank you

"On behalf of the Board and CIM, we would like to say thank you to all our partners who have continued to provide such high-quality care, support and housing throughout the pandemic."

Paul Bridge

CEO, Civitas Investment Management Limited

Overview of Results

CSH is a market leader in providing much-needed long-term housing with care in the United Kingdom and leading the charge for ethical investment in the sector. These annual results demonstrate a number of key achievements:

-- Continued strong resilience to the COVID-19 pandemic, operationally, financially, and most importantly on a human level;

   --      Rents indexed at CPI or CPI+1 and collected as expected with no disruption from COVID-19; 
   --      A growing, market-leading portfolio of high quality, medium to high acuity properties; 
   --      High levels of care provided to each and every resident, on average 43 hours per week; 
   --      Award winning approach to ESG and to reducing carbon emissions in collaboration with E.ON; 

-- Expansion and diversification of counterparties and into accommodation for those with advanced homelessness requirements;

   --      New debt facility drawn down from M&G; 

-- A high-quality investment credit rating from Fitch Ratings of A secured and A- unsecured which will allow access to broader long-term funding markets;

-- An investment adviser whose team continues to grow with a mix of high-level skills from real estate, fund management, social housing, care and asset management, unrivalled in terms of expertise in the sector;

-- EPRA run rate dividend cover at 100%, expected to increase further following the subsequent deployment of M&G debt facilities;

-- A progressive dividend policy. On track to meet target of 5.4p for the year to 31 March 2021 and targeting a dividend of 5.55p to 31 March 2022;

   --      IFRS NAV increased to 108.30 pence per Ordinary Share; and 
   --      Ongoing Charges Ratio(#) of 1.37%. 

(#) Alternative Performance Measure

Introduction

Throughout the COVID-19 period CSH has focused upon the following priorities:

   --      Ensure measurable positive social outcomes : 

Ensuring full support is given to our counterparties in managing their response to the pandemic and ensuring every resident continued to receive the care they need and deserve;

-- Ensure business continuity : Maintaining and improving the portfolio whilst ensuring the safety of our team through home working and managing a socially distanced return to the office;

-- Achieve financial objectives : Grow rental income, deliver strong operational cash flow, meet dividend targets, drive dividend cover and enhance asset values; and

-- Deliver social value : Maintain our evidence based approach with independent analysis of the positive impact and cost savings generated by the Company's portfolio and our broader activities in the sector, along with a particular focus on the active implementation of the carbon reduction programme.

Business continuity and safety

The primary concern during the continuing pandemic has been to ensure the safety and resilience of the sector, and the ongoing maintenance and improvement of the Company's portfolio.

We have throughout the year continued to see very low incidences of COVID-19 amongst residents. The type of personalised care that is being provided, the bespoke nature of the buildings adapted for care use and the focussed and efficient response from our partners has resulted in a high resilience to the virus. Coupled with this our residents are young, with an average age of 32, living in self-contained homes and community environments. Our approved provider partners have continued to report excellent levels of compliance with health and safety measures.

CSH, through CIM, took the following measures to support its partners during the pandemic:

-- Established fortnightly contact calls with key approved providers;

-- Used the approved provider network established three years ago as a forum to share best practice on responses to COVID-19 and working practices; and

-- Liaised with local authorities to assist them in housing homeless people who as part of the Government's response to the pandemic were required to be housed immediately under the "Bring Everyone In" policy. CSH continues to provide 29 bed spaces in Islington and is in discussion with a number of other local authorities who wish to house homeless people in longer stay housing to ensure they receive the care they require. This has led to the further commissioning of a specialist homelessness facility in Golders Green by Barnet Council for 43 bed spaces with advanced support.

CIM relocated to home working with full technological support and video conferencing in March 2020. The office was made COVID-19 compliant and a phased return to working in the office was achieved in September 2020. The further lockdown was observed and a further phased return to the office achieved in April 2021.

Overall Market Context

The social housing sector on a macro level continues to demonstrate significant demand for all forms of subsidised housing. The ability of the largest approved providers to deliver social housing through cross subsidy of selling open market homes has to some extent been constrained by the additional costs of health and safety post Grenfell and the costs of removing cladding. These costs do not apply to the providers with which we work as the portfolio is low rise and without over-building cladding and the providers do not undertake development.

The Government White Paper on the future of social housing called "The Charter for Social Housing Residents' was published in November 2020 and proposed the current regulatory system was maintained namely that the Regulator of Social Housing will continue to oversee the governance and viability of approved providers and is likely to have an enhanced role in overseeing consumer regulation. Post Grenfell there has been a view that the interests of residents have not always been sufficiently heard and included in the management of general needs social housing. Homes England will continue to oversee government investment into social housing.

The implications of the Charter for Social Housing Residents are likely to be positive for housing with care as the nature of relationship the Approved Provider (AP) has with residents and the care provider is far more involved than in general needs housing. This has been reflected in the performance of the RPs during the pandemic with high levels of compliance and rent collection and low levels of COVID-19. CIM has been assisting in ensuring residents voices are heard through the commissioning of independent surveys referred to later in this report.

The Government has recently announced additional funding for new housing. However, its key priority in terms of providing capital support is through the 95% mortgage guarantee scheme to enable first time buyers with a 5% deposit to purchase their first home. For the specialist supported housing provided by CSH, the private sector will continue to play a vital role.

New legislation on building standards and planning are, at the time of writing, being enacted with the aim of improving the quality of new build residential homes as well as enabling the level of house building to rise with the primary government focus being upon home ownership. It is also likely that Leasehold reform will be enacted to establish more rights for those purchasing new build homes. It is unlikely that this legislation will have an impact on CSH as the portfolio comprises low rise, freehold traditional construction homes with no cladding and we do not undertake new development within the Civitas Portfolio.

Specialist supported housing has a long provenance with the first significant long stay hospital closure programme being launched in the 1990s with a view to ensuing that everyone with a learning disability or other substantial care need could live within their own community in suitably adapted homes with care support.

As has been repeatedly demonstrated the social benefits experienced by residents and their families of community-based care housing for life are substantial and this is described in more detail in the more recent independent reports by The Good Economy incorporating the Social Profit Calculator. It has also been long established by government and independent sources that the cost of care and housing against remote institutional care is considerably reduced often by a factor or more than half.

A key part of the rationale for providing housing with care has always been that it significantly improves the health and social outcomes of those who benefit, and it is more cost-effective than the alternatives. Important further evidence of the continued efficacy of this argument was provided by Mencap in its 2021 report, 'Tea, Smiles and Empty Promises: Winterbourne View, and a decade of failures- a collection of family stories".

In its report Mencap found that:

-- Many people (over 50%) (with long-term care needs) live with elderly parents, who worry about what will happen to their children when they can no longer care for them;

-- Over 3,000 people with a learning disability are currently placed in inpatient units, miles away from

their family, often for a long time;

-- 82% of local authorities say they have a shortage of suitable housing for adults with a learning disability and 67% say that it has become more difficult for adults with a learning disability to have their housing needs met; and

--Due to this lack of appropriate local housing and the support options that go with it, many people with a learning disability do not get a choice about where they live or who they live with. Too often they are

moved into accommodation far away from family and friends, especially if they have complex needs.

Financial Review

Rental income in the period grew to GBP47.8 million, a 4% increase over the corresponding year (31 March 2020: GBP45.9 million) with annualised rental income of GBP50.8 million at 31 March 2021.

This increase has been generated as a result of new investments made in the period, on track indexation of rents and the effect of rental income on properties purchased prior to the period, being included for the full twelve months.

A fair value gain on investment properties of GBP5.5 million was recorded in the period and underlying operational cash flow increased strongly to GBP36.1 million* (31 March 2020: GBP32.9 million) adjusted for non-cash items and reflecting strong cost control.

*Gross of a GBP10.0m consideration payment made in the ordinary course of investment in respect of acquiring additional rental income from new build facilities in Wales, completion of which was announced by RNS on 24 August 2020. From a technical perspective, the consideration has been classed as a lease incentive rather than a capital item in accordance with accounting standards IAS 40 and IFRS 16 (leases) so reducing stated operating cash flow and increasing stated trade receivables. This reflects the GBP10.0m payment being made in respect of the acquisition of additional rental income under an existing lease rather than an entirely new property purchase.

Earnings per share were 5.80 pence for the twelve-month period compared to 6.06 pence for the full year to 31 March 2020. This movement is as result of a comparatively lower valuation gain compared to March 2020 due to low CPI rates during the year and increased finance costs. EPRA earnings per share were 4.93 pence over the twelve-month period compared to 4.63 pence for the full year to 31 March 2020. EPRA earnings per share is calculated after removing any change in fair value of investment property.

The Company paid one dividend of 1.325 pence (from the prior period) and three of 1.350 pence during the period (with a further 1.350 pence paid after the year end) fully in line with the distribution target of 5.4p announced for the year to 31 March 2021. Our priority is to reach a fully covered dividend as soon as possible and we are pleased to note that the EPRA run rate dividend cover at 31 March 2021 was 100%. The actual dividend cover for the year to 31 March 2021 was 91.6% compared to 87.4% as at 31 March 2020.

As at 31 March 2021, the IFRS net asset value of the Company was 108.30 pence per share, a slight increase on the 107.87 pence per share at 31 March 2020. Together with the dividends of 5.375 pence paid in the period this gives a total return since IPO of 26.48% on an IFRS basis and 39.15% on a Portfolio basis.

The Ongoing Charges Ratio(#) , reflecting total costs expressed as a percentage of the average net asset value over the twelve-month period was 1.37% in the period compared to 1.36% in the year to 31 March 2020.

The portfolio was independently valued on an individual IFRS asset basis by JLL at GBP915.6 million as at 31 March 2021 reflecting a net initial yield of 5.24%. This compares to an average purchase yield of 5.84% (prior to purchase costs) and reflects the ability of the Company to use its scale and market position to buy well, often off-market, and generally avoid taking part in auctions.

The acquisition programme has continued post year end with the acquisition of 15 supported living and care facilities in the South of Wales for a total consideration of GBP10.9 million and the acquisition of 10 supported living properties across Hertfordshire, Essex, Suffolk and Wales for a total consideration of GBP8.6 million

(#) Alternative Performance Measure.

The Portfolio - Asset Management and Future Proofing

We are, and always will be, an active manager of the portfolio and undertake property assessments on a regular basis with our approved provider partners and surveyors to determine whether properties are achieving an optimal outcome. We have expanded our asset management team with senior individuals from the real estate and care sectors to ensure we have a sector leading approach to capital works and enhancements.

We continue to invest carefully in order to expand properties and to ensure that they are as future proofed as possible. This might include small adaptations to enable a building to function better for an approved provider or a care provider and this modest investment is typically above and beyond the repair and maintenance obligations in the lease.

We also undertake reviews to ensure that each property is working in an optimal manner within the overall sector eco-system in terms of interaction with the local authority as well as the approved provider and the care provider.

To complement this work, we have upgraded our asset management software, which enables us to monitor building, investment, and performance on a live basis with direct access to all key counterparties.

Now that we have established a substantial portfolio, we have taken opportunities to move certain properties between approved providers to promote diversification and efficiencies, based on lease assignments on the same lease terms.

This action is taken where a particular approved provider has for example a strong relationship with a particular local authority that facilitates engagement or where we can achieve concentrations that assist approved providers in undertaking maintenance and repairs and also to bring together properties that deliver high acuity care with approved providers that are particularly skilled in working with such residents and care providers.

We will also respond to requests from approved providers who might themselves want to reduce or

reshape their geographic coverage so that they can become more efficient and have a business that is more easily managed and can better meet the requirements set by the RSH.

The Portfolio - Rental Income

The annualised rental income as at 31 March 2021 increased to GBP50.8 million and this is expected to increase further as additional indexation is applied and the balance of the existing debt is invested.

Rental income is generated from leases with 16 approved providers.

Annualised rent roll (1) (%)

 
 Approved Provider       Rental Income 
----------------------  -------------- 
 Auckland                    23.7% 
 Falcon                      19.9% 
 BeST                        13.2% 
 Inclusion                   8.7% 
 Westmoreland                6.1% 
 Encircle                    5.9% 
 Trinity                     5.3% 
 Pivotal                     3.9% 
 Harbour Light               3.7% 
 Chrysalis                   3.4% 
 New Walk                    2.8% 
 My Space                    1.2% 
 IKE                         1.1% 
 Hilldale                    1.0% 
 Blue Square                 0.1% 
 Qualitas Housing (2)        0.0% 
 Total                     GBP50.8m 
 

Market Value (1) (%)

 
 Approved Provider       Market Value 
----------------------  ------------- 
 Auckland                   24.3% 
 Falcon                     20.2% 
 BeST                       13.6% 
 Inclusion                   8.6% 
 Westmoreland                6.0% 
 Trinity                     5.3% 
 Encircle                    4.9% 
 Pivotal                     3.9% 
 Harbour Light               3.7% 
 Chrysalis                   3.4% 
 New Walk                    2.8% 
 IKE                         1.1% 
 My Space                    1.1% 
 Hilldale                    1.0% 
 Blue Square                 0.1% 
 Qualitas Housing (2)        0.0% 
 Total                    GBP915.6m 
 

(1) As at 31 March 2021.

(2) Qualitas Housing accounts for 0.02%

Portfolio Characteristics

The key features of the CSH portfolio can be summarised as follows:

-- Fully converted and specially adapted for care use;

-- High number of care hours: over 43 hours a week on average;

-- Median rents tested/compared against market equivalent;

-- Properties always well located within the community and with commissioner support;

-- Over one third of the portfolio on back-to-back 25-year leases with care providers mirroring the obligations in the lease to approved providers;

-- An own front door policy; and

-- Over one third of properties bought when new, without development or forward funding risk;

The high quality of the Company's portfolio reflects the ability of CIM to source off market transactions through its extensive network of care provider relationships, with the aim of achieving value growth over time.

Building characteristics

CSH has 619 properties across 164 local authority areas. The average building size comprises 7 bed spaces and are either stand-alone houses or apartment blocks typically of between 10 and 15 flats with individual front doors. The nature of community-based housing with care is best delivered by acquiring traditional properties in traditional streets near to community facilities and local infrastructure.

As with all properties CSH acquires, a full independent condition survey is carried out prior to acquisition. As a result, over GBP500m of transactions have been rejected as it did not meet the Company's standards with regards to either the rent levels, building location, layout/suitability, or reputation of the vendor.

Where a building proceeds to acquisition a full condition report specifying all works that must be carried out at the vendor's cost is undertaken. This may include bespoke adaptations for the resident, health and safety works and environmental enhancements to improve thermal efficiency. These works will then be carried out and inspected by a separate independent surveying practice before final handover.

All of the portfolio is traditional construction with no system-built properties or over-building cladding and is property suitable for various types of community use and accommodation.

Overview of activities of CIM

CIM has undertaken additional recruitment over the last 12 months attracting additional high calibre senior professionals from Healthcare, Asset Management, Finance, Transactions and Social Housing and Welfare. This has enabled CIM to bring significant additional added value to CSH through a range of new initiatives including:

1. New M&G Facility

In February 2021, the Company secured a new debt facility with a new lender M&G, for GBP84.5m to support the ongoing acquisition of further high-quality properties.

M&G debt facility Terms

 
 Security           Assets 
 Facility Size      GBP84,550,000 
 Term               7 years 
 Termination date   21 January 2028 
 Cost               275bps margin (floating) + 3-month libor swap 
                     rate (314bps 
 LTV                55% (event of default covenant) 
 ICR                Projected Interest cover for the next 12 months 
                     >250% 
 

2. Fitch Ratings

CIM has worked with Fitch Ratings on an intensive ground up due diligence process, which led to a leading "A" secured and "A-" unsecured rating for the Company, which compares very well with a selection of well-established real estate companies.

The rating has opened up the Company's access to broader longer term funding markets and offers the potential for a material increase in tenure of facilities with competitive pricing for the benefit of the Company and its shareholders.

3. New Bespoke Dedicated Property

Management platforms

"WebTerrier"

CIM has implemented a dedicated integrated asset management platform "WebTerrier" to enable real

time interaction with all 619 properties to include an ongoing monitoring programme. The cloud-based asset management software is leveraged to monitor:

--Works;

--Rent reviews;

--Renewals;

--Adaptions;

--Compliance and health and safety; and

--Portfolio management

"Yardi"

CIM has implemented with Link an integrated rent demand and invoicing system to support CSH. This allows:

--Integration of invoices and receipts into the book and records for CSH; and

--Scope for further automation of rent receipts and provision of debtor balances.

Social Impact and Social Value

The Company's latest independent report from The Good Economy was published today and provides details of CSH's portfolio and the continued success in delivering measurable social impact. Findings include:

1. 33% of CSH's 619 properties have been brought into the social housing sector for the first time.

2. CSH's regular engagement with its Approved Providers (APs) to monitor the quality of its stock continued through the COVID-19 pandemic.

3. Improvement works have enhanced the energy efficiency of homes, with 99.92% of homes with an EPC rating of A-E.

4. CSH's homes continue to serve vulnerable individuals and play a significant role in improving resident

wellbeing, particularly when individuals are coming out of higher-acuity facilities.

5. Social value analysis revealed that, overall, the portfolio generates GBP127 million of social value per

year, including fiscal savings to public budgets of GBP75.9 million per year.

Environmental, Social and Governance

Earlier this year, the Board of CSH set out its commitment to a continuous improvement process in its approach to Environmental Social and Governance (ESG) integration. CIM is responsible for the implementation of the commitment to integrate ESG considerations in its investment strategy.

Over the last year, we have engaged with ESG rating agencies such as GRESB (formerly Global Real Estate Sustainability Benchmark), MSCI (Morgan Stanley Capital International), Sustainalytics, and S&P Global. CSH achieved a strong B score following the GRESB Public Disclosure Assessment 2020 compared with the peer group average score of C. CSH is now in the 2nd position within its Comparison Group (UK Residential). GRESB is an investor driven global ESG framework, and the next phase is to focus on full participation in GRESB Real Estate Assessment. CSH has an ESG Risk Rating score of 14.1 (Low Risk) on Sustainalytics which measures how well companies manage ESG issues that are most material to their business. We are working towards improving the current CSH MSCI ESG rating of B and have maintained CSH's accreditation as an impact investor under International Finance Corporation (IFC) Principles.

CSH is an Early Adopter of the '"Sustainability Reporting Standard for Social Housing" (the "Standard") which has been developed through a collaboration between housing associations, banks and investors.

CIM has also been engaged in an Equity Investor Impact Reporting Project to produce the sector standard impact measurement approach for equity investments in social and affordable housing. The project aim is to develop a framework to inform the engagement process between investors, intermediaries, and investees. It will also help articulate, measure, and actively manage positive social impact contributions. It is envisaged that publication/ launch will take place summer 2021.

4. Environmental: Carbon Reduction/

Energy Cost Savings

We have been actively engaged with our counterparties to assess the environmental impact of the portfolio and from this to begin an active programme of carbon reduction.

Initially we completed four pilot projects to establish potential cost and efficacy of the initiatives. The

deployment of low carbon technologies at the properties reduced the carbon footprint of the dwellings by up to 67% and will generate annual energy cost savings of up to 57% for the bill payer. In addition, the housing providers will benefit from export tariff income generated from any excess energy generated by solar panels. This will contribute to reducing operational costs.

In addition, we have improved the environmental performance of our portfolio with 99.92% of CSH homes meeting the Government's minimum energy efficiency standard of EPC grade E (up from 98% in March 2020). Work is underway to achieve 100% compliance by the end of the Company's Q1 2021 which relates to one property.

Following the success of these pilots we are pleased to have agreed a significant national framework agreement with E.ON Energy Installation Services, a part of E.ON UK group - a leading energy supplier and pioneer in sustainable solutions for reducing carbon emissions. The collaboration has identified an initial batch of 55 properties that will be upgraded with various forms of energy saving measures including, solar panels with storage batteries, external wall insulation, cavity wall insulation, loft insulation and air source heat pumps.

The objective, drawing upon available government grants for elements of the investment is to achieve at least a 25% carbon reduction across these properties and for this to lead to material energy cost savings for the bill payer and the public purse. It will move the 55 properties from EPC rating E to D and above. The current split is 52% A-C and 47.9% D/E.

We expect works to commence over the coming months following site surveys and for a further tranche of properties to be selected thereafter creating a rolling programme of carbon reduction.

The goal for the Company and indeed the sector is to achieve carbon neutrality for which increased support in the form of grants from government will be required.

Social: Charities

Crisis

For the last four years CSH has supported Britain's biggest homelessness charity Crisis and CIM regularly collaborate on the emerging knowledge required to undertake advanced homelessness schemes. These are vital to enable people who have been at risk of or experienced homelessness to rebuild their lives but require considerable care and support in addition to a safe home in the community. Our case study on Golders Green as outlined in The Good Economy's latest CSH Social Impact Report, and Holloway Road shown in the 2020 interim report provide real examples of these type of schemes.

Choir With No Name

With support from the Company, this charity now runs five choirs across the country for those who are in need. The charity has also provided team building events for the CIM team.

House of St Barnabas and Women in Social Housing

CSH continues to work closely with and support these social housing charities.

Care workers Charity and Little Sprouts

CSH has developed new relationships with these charities: the first supports care workers and the second provides meals for those with mental health issues affected by the pandemic.

Market position

CSH continues to lead the sector and CIM has headlined a range of conferences in healthcare, social housing and Real Estate. We have featured in many Investors forums and conferences; we continue our position as a leading member of EPRA.

There has been considerable interest from local and national media and the financial press and a range

of articles which can be found on the Company's website (www.civitassocialhousing.com).

Counterparties

CSH works with 16 approved provider partners and shareholders have approved an extension to its mandate to work with a wider group of regulated counterparties, such as the NHS and registered charities. The primary reason for this is that specialist supported housing is managed by a range of counterparties under different regulatory regimes.

The Social Housing Family CIC (TSHF CIC)

As previously reported Auckland Homes Solutions was the founding member of TSHF CIC in September 2019. Since then, Auckland has benefited from the additional infrastructure and skills TSHF CIC has been able to provide to enhance its business including recruiting a new executive team, growing its portfolio in an orderly way.

In August 2020 the CIC was joined by Qualitas Housing, a Community Benefit Society dedicated to management of housing with care.

It is anticipated that other organisations will join TSHF CIC in due course.

Regulation

CSH always welcomes the engagement of the RSH with our approved provider counterparties. Both CIM and the Company support the work the RSH has undertaken in making recommendations for improvements in the sector over the last five years. The RSH continues to engage with all approved providers, including those with which the Company maintains a relationship.

It is clear that the RSH will rightly publish information as to the improvements it wishes to see and whenever this occurs CSH will provide support to its partners as appropriate.

CSH, through CIM, has been at the forefront of addressing the RSH's concerns about the long-term risk planning of approved providers by pioneering the introduction of caps and collars on the indexation of rents of between 1% and 4% plus force majeure clauses which set out appropriate steps in the unlikely event of a formal change in central Government policy and funding. We will continue to work with our counterparties and the RSH to ensure that CSH fulfills its intentions as one of the largest owners of SSH in the country to enable the sector to evolve and to maintain the improvements already made.

Outlook

As the vaccine roll-out continues and a greater degree of normality returns what is clear is the ongoing need for a significant increase in the supply of all forms of social housing. It is clear that the Government recognises the vital role that both the public and private sector can play in meeting the country's housing need and in particular in the provision of housing with care.

The evidence is overwhelming that housing the most vulnerable individuals in our society in proper homes in the community is of paramount importance and not only transforms people's lives but also is more cost-effective for the public purse.

CSH sees compelling opportunities to invest further in this sector. A substantial pipeline of over GBP200m

has been developed with long standing and trusted counterparties and a good start made on deploying the recently acquired debt facility from M&G. The pipeline leaves open the prospect of future equity raises subject to market conditions and investors' views.

We remain committed to generating growth and shareholder value through ethical investing. We look to the future with confidence.

Civitas Investment Management Limited

Investment Adviser

29 June 2021

Corporate Social Responsibility Report

Sustainability

The business model of the Company is to provide long-term suitable homes for individuals with care needs; acting in a sustainable manner is key to achieving this aim. Properties that are owned by the Company are tailored to meet the future needs of the tenants and, where required, are actively asset managed to provide long-term functionality and value to the wider community.

Environment

During the investment due diligence phase, the Company looks closely at the environmental impact of each potential acquisition, and encourages a sustainable approach for maintenance and upgrading properties. Through collaborating with specialist developers and vendors, the high standards the Company expects from each investment in the care-based housing sector is adopted by other companies in the sector.

Once within the portfolio, the properties of the Company are actively asset managed, and the Investment Adviser assesses whether there are opportunities to improve the environmental efficiency of the properties, in addition to other asset management initiatives factoring heavily in addition to other asset management initiatives. Further details can be found in the ESG section of the full Annual Report.

The Board has considered the requirements to disclose the annual quantity of emissions; further detail on this is included in the Report of the Directors in the full Annual Report.

Diversity

The Company does not have any employees or office space and as such, the Company does not operate a diversity policy with regards to any administrative and management functions.

Whilst recognising the importance of diversity in the boardroom, the Company does not consider it to be in the interest of the Group and its shareholders to set prescriptive diversity criteria or targets. The Board has adopted a diversity policy in respect of appointments to be made to the Board and will continue to monitor diversity, taking such steps as it considers appropriate to maintain its position as a meritocratic and diverse business. The Board's objective is to maintain effective decision-making, including the impact of succession planning. All Board appointments will be made on merit and have regard to diversity regarding factors such as gender, ethnicity, skills, background and experience. See

Corporate Governance Statement in the full Annual Report.

The Board comprises three male and two female non-executive Directors. Throughout the year, the Company complied with the Hampton-Alexander Review's target of a minimum 33% representation of women on FTSE 350 boards.

The Board is aware of the recommendations of the Parker Review, which will be taken into consideration as part of the Board's succession planning. See the Corporate Governance Statement set out in the full Annual Report.

The boards of directors of the Company's subsidiaries, which are non-operational, each comprise up to one female and four male directors.

Human Rights

Given the Company's turnover for the year under review, it now falls within the scope of the Modern Slavery Act 2015. The Company will publish a slavery statement in due course.

The Board is satisfied that, to the best of its knowledge, the Company's principal advisers, which are listed in the Company Information section of the full Annual Report, comply with the provisions of the UK Modern Slavery Act 2015.

The Company's business is solely in the UK and therefore is considered to be low risk with regards to human rights abuses.

Community and Employees

The Company's properties enable the provision of care to some of the most vulnerable people in the community, ensuring safe and secure accommodation, tailored to meet individual care needs. The Company has increased the provision of care-based housing, bringing new supply to the sector and providing homes to over 4,200 people. All of the Company's properties enable the provision of high levels of care, generating local jobs and helping to support local economies.

The Company has no employees and accordingly no requirement to separately report on this area.

The Investment Adviser is an equal opportunities employer who respects and seeks to empower each individual and the diverse cultures, perspectives, skills and experiences within its workforce.

Section 172 (1) Statement and Stakeholder Engagement

Overview

The Directors' overarching duty is to act in good faith and in a way that is most likely to promote the success of the Company as set out in section 172 of the Companies Act 2006. In doing so, Directors must take into consideration the interests of the various stakeholders of the Company, the impact the Company has on the community and the environment, take a long-term view on consequences of the decisions they make, as well as aim to maintain a reputation for high standards of business conduct and fair treatment between the members of the Company.

Fulfilling this duty naturally supports the Company in achieving its investment objective and helps to ensure that all decisions are made in a responsible and sustainable way. In accordance with the requirements of the Companies (Miscellaneous Reporting) Regulations 2018, the Company explains how the Directors have discharged their duties under section 172 below.

To ensure that the Directors are aware of, and understand, their duties, they are provided with the pertinent information when they first join the Board as well as receiving regular and ongoing updates and training on the relevant matters. Induction and access to training is provided for new Directors. They also have continued access to the advice and services of the Company Secretary, and when deemed necessary, the Directors can seek independent professional advice. The Schedule of Matters Reserved for the Board, as well as the Terms of Reference of its committees, are reviewed regularly and further describe Directors' responsibilities and obligations and include any statutory and regulatory duties. The Audit and Management Engagement Committee has the responsibility for the ongoing review of the Company's risk management systems and internal controls and, to the extent that they are applicable, risks related to the matters set out in section 172 are included in the Company's risk register and are subject to periodic and regular reviews and monitoring.

Long-term Success

The strategy of the Company can be found below. Any deviation from, or amendment to, that strategy is subject to Board and, if necessary, shareholder approval. The Company's business model, which can be found in the full Annual Report, provides that the Board consider the long-term consequences of its investment decisions. The Company grants long term leases, generally 20 years in length, to its tenants. The Company seeks to maintain lasting relationships with its tenants and supports its tenants in adapting properties to meet their needs, particularly improving and enhancing properties. Further details can be found below.

Stakeholders

A company's stakeholders are normally considered to comprise its shareholders, its employees, its customers, its suppliers as well as the wider community in which the company operates and impacts. The Company is different in that as an investment trust it has no employees and, in terms of suppliers, the Company receives professional services from a number of different providers, principal among them being the Investment Adviser. Through regular engagement with its stakeholders, the Board aims to gain a rounded and balanced understanding of the impact of its decisions. In the main, that information is gathered in the first instance by the Investment Adviser and communicated to the Board in its regular quarterly meetings and otherwise as required. The importance of stakeholders is taken into account at every Board meeting, with discussions involving careful consideration of the longer-term consequences of any decisions and their implications for stakeholders. The following section explains why these stakeholders are considered of importance to the Company and the actions taken to ensure that their interests are taken into account by the Board as part of its decision making.

 
 Our             Key areas of interest                                         How we engage 
 stakeholders 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Shareholders                                                                  The Board welcomes shareholders' 
 Continued         *    Current and future financial performance                views and places great importance 
 shareholder                                                                    on communication with the shareholders 
 support and                                                                    of the Company. The Board is 
 engagement        *    Strategy and business model                             responsible for the content 
 are critical                                                                   of communication regarding 
 to the                                                                         corporate issues and for communicating 
 existence         *    Corporate governance                                    its views to shareholders. 
 of the                                                                         The Board aims to ensure that 
 business                                                                       shareholders are provided with 
 and the           *    ESG performance and sustainability                      sufficient information to understand 
 delivery                                                                       the risk/reward balance to 
 of the                                                                         which they are exposed by the 
 long-term         *    Dividend                                                holding of shares in the Company. 
 strategy of                                                                    Active engagement with shareholders 
 the                                                                            is carried out throughout the 
 business.                                                                      year and regular communication 
                                                                                is undertaken to ensure that 
                                                                                they understand the performance 
                                                                                of the business. The Board 
                                                                                is committed to maintaining 
                                                                                open channels of communication 
                                                                                and to engaging with shareholders 
                                                                                in a manner which they find 
                                                                                most meaningful, in order to 
                                                                                gain an understanding of the 
                                                                                views of shareholders. These 
                                                                                channels include: 
                                                                                Annual General Meeting - The 
                                                                                Company welcomes and encourages 
                                                                                attendance, voting and participation 
                                                                                from shareholders at the AGM, 
                                                                                at which shareholders have 
                                                                                the opportunity to meet the 
                                                                                Directors and Investment Adviser 
                                                                                and to address questions to 
                                                                                them directly. The Investment 
                                                                                Adviser attends the AGM and 
                                                                                provides a presentation on 
                                                                                the Group's performance and 
                                                                                its future outlook. The Company 
                                                                                values any feedback and questions 
                                                                                it may receive from shareholders 
                                                                                ahead of and during the AGM 
                                                                                and takes action, as appropriate. 
                                                                                For the 2021 AGM, which will 
                                                                                be held on 22 September 2021, 
                                                                                the Board hopes that shareholders 
                                                                                will be able to attend in person. 
                                                                                Arrangements for the AGM will 
                                                                                be released in August and will 
                                                                                take account of the latest 
                                                                                Government guidance and advice. 
                                                                                Publications - The Annual Report 
                                                                                and Half-Year Results are made 
                                                                                available on the Company's 
                                                                                website and the Annual Report 
                                                                                is circulated to those shareholders 
                                                                                who have elected to receive 
                                                                                hardcopies from the Company. 
                                                                                These reports provide shareholders 
                                                                                with a clear understanding 
                                                                                of the Group's portfolio and 
                                                                                financial position. In addition 
                                                                                to the Annual and Half-Year 
                                                                                Reports, regularly updated 
                                                                                information is available on 
                                                                                the Company website, including 
                                                                                quarterly factsheets, key policies, 
                                                                                the investor relations policy 
                                                                                and details of the investment 
                                                                                property portfolio. Feedback 
                                                                                and/or questions the Company 
                                                                                receives from the shareholders 
                                                                                help the Company evolve its 
                                                                                reporting aiming to render 
                                                                                the reports and updates transparent 
                                                                                and understandable. 
                                                                                Shareholder meetings - Shareholders 
                                                                                are able to meet with the Investment 
                                                                                Adviser and the Company's Joint 
                                                                                Brokers throughout the year 
                                                                                and the Investment Adviser 
                                                                                provides information on the 
                                                                                Company on the Company's website. 
                                                                                Feedback from all shareholder 
                                                                                meetings with the Investment 
                                                                                Adviser and/or the Joint Brokers, 
                                                                                and shareholders' views, are 
                                                                                shared with the Board on a 
                                                                                regular basis. The Chairman 
                                                                                and other members of the Board, 
                                                                                including the Senior Independent 
                                                                                Director and Chair of the Audit 
                                                                                Management Committee, are available 
                                                                                to meet with shareholders to 
                                                                                understand their views on governance 
                                                                                and the Company's performance 
                                                                                where they wish to do so. 
                                                                                Shareholder concerns - The 
                                                                                Board gives due consideration 
                                                                                to any corporate governance 
                                                                                matters raised by shareholders. 
                                                                                In the event shareholders wish 
                                                                                to raise issues or concerns 
                                                                                with the Board or the Investment 
                                                                                Adviser, they are welcome to 
                                                                                write to the Company at the 
                                                                                registered office address set 
                                                                                out in the full Annual Report. 
                                                                                Other members of the Board 
                                                                                are also available to shareholders 
                                                                                if they have concerns that 
                                                                                have not been addressed through 
                                                                                the normal channels. 
                                                                                Investor relations updates 
                                                                                - The Board regularly monitors 
                                                                                the shareholder profile of 
                                                                                the Company. With the majority 
                                                                                of shareholders being a combination 
                                                                                of institutional investors 
                                                                                and private client brokers, 
                                                                                the Board receives regular 
                                                                                updates on investors' views 
                                                                                and attitudes from the Company's 
                                                                                Brokers and the Investment 
                                                                                Adviser. During the year, several 
                                                                                investor update meetings were 
                                                                                held between the shareholders 
                                                                                and one or more of the Chairman, 
                                                                                the Investment Adviser and 
                                                                                the Brokers. The results of 
                                                                                these meetings were reported 
                                                                                to the Board as part of the 
                                                                                formal reporting undertaken 
                                                                                by both the Investment Adviser 
                                                                                and the Brokers. Included in 
                                                                                the Report of the Directors 
                                                                                within the full Annual Report 
                                                                                are details of substantial 
                                                                                shareholdings in the Company. 
                                                                                On a regular basis (sometimes 
                                                                                weekly) and at Board meetings, 
                                                                                the Directors receive updates 
                                                                                from the Company's Brokers 
                                                                                on the share trading activity, 
                                                                                share price performance and 
                                                                                any shareholders' feedback, 
                                                                                as well as an update from the 
                                                                                Company's Investor Relations 
                                                                                adviser, Buchanan, and the 
                                                                                Investment Adviser on any publications 
                                                                                or comments by the press. To 
                                                                                gain a deeper understanding 
                                                                                of the views of its shareholders 
                                                                                and potential investors, the 
                                                                                Investment Adviser maintains 
                                                                                regular contact with them and 
                                                                                also undertakes investor roadshows. 
                                                                                Any relevant feedback is taken 
                                                                                into account when Directors 
                                                                                discuss any possible fundraising 
                                                                                or the future dividend policy. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Investment                                                                    The management of the Company's 
 Adviser            *    Current and future financial performance              portfolio is delegated to the 
 Holding the                                                                   Investment Adviser, which manages 
 Company's                                                                     the assets in accordance with 
 shares offers      *    Shared commercial objectives with the Company         the Company's objectives and 
 investors an                                                                  policies. At each Board meeting, 
 investment                                                                    representatives from the Investment 
 vehicle            *    Operational excellence                                Adviser are in attendance to 
 through which                                                                 present reports to the Directors 
 they can                                                                      covering the Company's current 
 obtain             *    Long-term development of its business and resources   and future activities, portfolio 
 exposure to                                                                   of assets and its investment 
 the                                                                           performance over the preceding 
 Company's          *    ESG performance and sustainability                    period. 
 portfolio                                                                     Maintaining a close and constructive 
 of                                                                            working relationship with the 
 properties.                                                                   Investment Adviser is crucial 
 The                                                                           as the Board and the Investment 
 Investment                                                                    Adviser both aim to continue 
 Adviser's                                                                     to achieve consistent long-term 
 performance                                                                   returns in line with the Company's 
 is critical                                                                   investment objective. Important 
 for                                                                           components in the collaboration 
 the Company                                                                   with the Investment Adviser, 
 to                                                                            representative of the Company's 
 successfully                                                                  culture are: 
 deliver its 
 investment                                                                     *    operating in a fully supportive, co-operative and 
 strategy and                                                                        open environment and maintaining ongoing 
 meet its                                                                            communication with the Board between formal meetings; 
 objective 
 to provide 
 shareholders 
 with an                                                                        *    encouraging open discussion with the Investment 
 attractive                                                                          Adviser, allowing time and space for original and 
 level of                                                                            innovative thinking; 
 income, 
 together with 
 the potential 
 for capital                                                                    *    recognising that the interests of stakeholders and 
 growth.                                                                             the Investment Adviser are for the most part well 
                                                                                     aligned, adopting a tone of constructive challenge; 
 
 
 
                                                                                *    drawing on Board members' individual experience and 
                                                                                     knowledge to support the Investment Adviser in its 
                                                                                     monitoring of and engagement with other stakeholders; 
                                                                                     and 
 
 
 
                                                                                *    willingness to make the Board members' experience 
                                                                                     available to support the Investment Adviser in the 
                                                                                     sound long-term development of its business and 
                                                                                     resources, recognising that the long-term health of 
                                                                                     the Investment Adviser is in the interests of 
                                                                                     shareholders in the Company. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Other service                                                                 The Company's main functions 
 providers          *    Current and future financial performance               are delegated to a number of 
 In order to                                                                    service providers, including 
 function                                                                       the Administrator, the Company 
 as an              *    Shared commercial objectives with the Company          Secretary, the AIFM, the Registrar, 
 investment                                                                     the Corporate Brokers and the 
 trust with a                                                                   Depositary, each engaged under 
 premium            *    Operational excellence                                 separate contracts. The Board 
 listing                                                                        maintains regular contact with 
 on the London                                                                  its key external providers 
 Stock              *    Long-term development of the service providers'        and receives regular reporting 
 Exchange,               businesses                                             from them, both through the 
 the Company                                                                    Board and Committee meetings, 
 relies                                                                         as well as outside of the regular 
 on a diverse       *    Sustainability                                         meeting cycle. Their advice, 
 range of                                                                       as well as their needs and 
 reputable                                                                      views, are routinely taken 
 advisers for                                                                   into account. Through its Audit 
 support in                                                                     and Management Engagement Committee, 
 meeting                                                                        the Board formally assesses 
 all                                                                            their performance, fees and 
 relevant                                                                       continuing appointment at least 
 obligations.                                                                   annually to ensure that the 
                                                                                key service providers continue 
                                                                                to function at an acceptable 
                                                                                level and are appropriately 
                                                                                remunerated to deliver the 
                                                                                expected level of service. 
                                                                                The Audit and Management Engagement 
                                                                                Committee also reviews and 
                                                                                evaluates the control environment 
                                                                                in place at each service provider. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Care                                                                          At the outset, it is important 
 providers         *    Current and future performance                          to note that the Company does 
                                                                                not have any legal or operational 
                                                                                responsibility for the delivery 
                   *    Welfare of tenants                                      of care in the properties within 
                                                                                the portfolio. However, the 
                                                                                Board and the Investment Adviser 
                   *    Lease obligations                                       have taken the view that they 
                                                                                wish to have a detailed understanding 
                                                                                of the delivery of care and 
                   *    Void management                                         the interaction with the major 
                                                                                care providers who deliver 
                                                                                this care. 
                                                                                Accordingly, the Investment 
                                                                                Adviser maintains an active 
                                                                                dialogue with many of the care 
                                                                                providers to build constructive 
                                                                                and informed relationships. 
                                                                                At the same time, as part of 
                                                                                transaction due diligence at 
                                                                                the time of acquisition of 
                                                                                properties, the Investment 
                                                                                Adviser undertakes due diligence 
                                                                                with respect to the operational 
                                                                                and financial performance of 
                                                                                all care providers who are 
                                                                                proposed to deliver care into 
                                                                                the particular properties. 
                                                                                This includes the financial 
                                                                                standing of the care provider, 
                                                                                its CQC ratings and the nature 
                                                                                of the SLA agreement covering 
                                                                                voids between the care provider 
                                                                                and the Approved Provider. 
                                                                                The Investment Adviser is noted 
                                                                                as having demonstrated considerable 
                                                                                expertise and understanding 
                                                                                of the care taking place within 
                                                                                its properties. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Tenants                                                                       The Company's properties are 
                   *    Greater independence                                    adapted for the use of individuals 
                                                                                with long-term care needs within 
                                                                                a community setting with the 
                   *    Maintaining high level of care                          specific aim of achieving better 
                                                                                personal outcomes and independence 
                                                                                for the individuals. 
                   *    Improved personal outcome                               The sector in which the Company 
                                                                                operates is regarded as having 
                                                                                achieved significant success 
                                                                                in delivering these positive 
                                                                                outcomes compared to long-term 
                                                                                older style remote institutional 
                                                                                care. 
                                                                                On a regular basis, members 
                                                                                of the Investment Adviser visit 
                                                                                properties accompanied by Approved 
                                                                                Provider and care provider 
                                                                                partners to see first hand 
                                                                                the nature of the housing and 
                                                                                care provision that is being 
                                                                                delivered. Whilst this process 
                                                                                has slowed as a result of the 
                                                                                pandemic, the Investment Advisor 
                                                                                has engaged with its tenants. 
                                                                                This is supported by the regular 
                                                                                Approved Provider seminars 
                                                                                at which the wellbeing of tenants 
                                                                                is discussed in detail. 
                                                                                In addition, the Company undertakes 
                                                                                resident case studies through 
                                                                                careful and considered interaction 
                                                                                via the care provider to assess 
                                                                                the positive impact our properties 
                                                                                and associated specialised 
                                                                                care have had on the individual 
                                                                                and their wellbeing. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Regulator of                                                                  The Company is not itself regulated 
 Social            *    Financial and operational viability                     by the RSH, but it is important 
 Housing (RSH)                                                                  to maintain open and regular 
                                                                                dialogue to ensure that the 
                   *    Governance                                              Company and the RSH are working 
                                                                                together to improve the sector. 
                                                                                A senior representative from 
                   *    Compliance with health and safety, and regulatory       the RSH attended the Company's 
                        standards                                               Board meeting in March 2020 
                                                                                to share thoughts on the sector 
                                                                                and the ways in which the Company 
                   *    Safety and wellbeing of underlying tenants              could further evolve in order 
                                                                                to assist the work of the RSH. 
                                                                                This meeting was regarded by 
                                                                                both parties as being very 
                                                                                useful and constructive. 
                                                                                A senior representative of 
                                                                                the RSH also attended the quarterly 
                                                                                Housing Association seminar 
                                                                                to discuss the Housing White 
                                                                                paper. 
                                                                                In addition, the Investment 
                                                                                Adviser has a regular and ongoing 
                                                                                dialogue with the RSH and with 
                                                                                the Housing Association partners 
                                                                                regulated by the RSH. 
                                                                                The Company also publishes 
                                                                                responses to the regulatory 
                                                                                judgements of the RSH regarding 
                                                                                the Approved Providers with 
                                                                                the Company s part of the RSH's 
                                                                                general review of Approved 
                                                                                Providers engaged in the provision 
                                                                                of property services for vulnerable 
                                                                                people as announced in May 
                                                                                2018. This demonstrates the 
                                                                                Company's desire to maintain 
                                                                                aa dialogue with the RSH and 
                                                                                its desire to see that the 
                                                                                positions improve where needed. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Other                                                                         The Company regularly considers 
 regulatory       *    Compliance with statutory and regulatory requirements    how it meets various regulatory 
 authorities                                                                    and statutory obligations and 
 The Company                                                                    follows voluntary and best 
 can              *    Governance based on best practice guidance               practice guidance, and how 
 only operate                                                                   any governance decisions it 
 with the                                                                       makes can have an impact on 
 approval         *    Better reporting to shareholders and other               its shareholders and wider 
 of its                stakeholders                                             stakeholders, both in the shorter 
 regulators                                                                     and in the longer term. 
 who have a 
 legitimate 
 interest in 
 how 
 the Company 
 operates 
 in the market 
 and treats 
 its 
 shareholders. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Local                                                                         It is important for the Company 
 authorities       *    Provision of safe and secure properties of a high       to build and maintain relationships 
                        quality                                                 with local authorities as they 
                                                                                have an important role in identifying 
                                                                                areas of high demand, agreeing 
                   *    Sustainability for long-term placements                 rents and referrals to the 
                                                                                Company's schemes. 
                                                                                The Company will engage with 
                                                                                the local authority commissioner 
                                                                                either directly, or through 
                                                                                specialist consultants, Approved 
                                                                                Provider and care provider 
                                                                                partners as part of the Company's 
                                                                                due diligence to ensure that 
                                                                                each property being acquired 
                                                                                has been commissioned by the 
                                                                                relevant local authority and 
                                                                                that rent levels have been 
                                                                                discussed and agreed. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Lenders                                                                       The Company has arranged debt 
 Availability       *    Current and future financial performance of the        facilities from a wide range 
 of funding              business                                               of lenders and engages with 
 and                                                                            these on a regular basis through 
 liquidity are                                                                  regular meetings and presentations 
 crucial to         *    Openness and Transparency                              to ensure they are informed 
 the                                                                            on all relevant areas of the 
 Company's                                                                      business. The continual dialogue 
 ability            *    Proactive approach to communication                    helps to support the credit 
 to take                                                                        relationships. 
 advantage                                                                      During the year, the Company 
 of investment      *    Operational excellence                                 arranged a GBP84.55m seven 
 opportunities                                                                  year term facility with M&G 
 as they                                                                        in order to support the Company's 
 arise.                                                                         continuing growth plans and 
                                                                                delivering on the Company's 
                                                                                mission to provide stable long-term 
                                                                                income for the Company's shareholders 
                                                                                and long-term accommodation 
                                                                                for the residents of the Company's 
                                                                                properties. 
                                                                                The Company achieved an Investment 
                                                                                Grade High Credit Quality Rating 
                                                                                from Fitch Ratings of "A" (senior 
                                                                                secured) and a Long-Term IDR 
                                                                                (Issuer Default Rating) of 
                                                                                A- with a Stable Outlook. This 
                                                                                will enable the Company to 
                                                                                pursue its strategy in relation 
                                                                                to debt funding in addition 
                                                                                to continuing to work with 
                                                                                the Company's existing lenders 
                                                                                with whom the Company has built 
                                                                                strong relationships. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Communities                                                                   A key component of the Company's 
 The Company's     *    Acceptance of care in the community                     portfolio is that the properties 
 assets rely                                                                    within it are set within community 
 on                                                                             environments so that individuals 
 a strong,         *    Availability of local facilities for tenants            are able as part of their care 
 positive                                                                       plan to interact with the local 
 connection                                                                     community rather than being 
 with                                                                           isolated. 
 the local                                                                      This is achieved in consultation 
 communities                                                                    with local authorities in determining 
 in which its                                                                   that the initial settings are 
 business                                                                       appropriately diversified within 
 operates.                                                                      the respective community and 
                                                                                are not clustered in a way 
                                                                                that would lead to isolation. 
                                                                                This assists the individuals 
                                                                                and also ensures appropriate 
                                                                                integration within the community. 
                                                                                On a day-to-day basis, care 
                                                                                providers and Approved Providers 
                                                                                operate policies to ensure 
                                                                                positive relationships with 
                                                                                neighbours and surrounding 
                                                                                dwellings. The activities within 
                                                                                the Company's properties create 
                                                                                employment within the local 
                                                                                community for both housing 
                                                                                and care workers. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Charity                                                                       The Company supports a number 
 partners          *    Delivering needed support to vulnerable adults          of organisations whose objectives 
                                                                                are to provide improved outcomes 
                                                                                for vulnerable adults affected 
                   *    Improved well-being of vulnerable adults                by homelessness and other care 
                                                                                needs. 
                                                                                The Company commits targeted 
                   *    ESG performance and sustainability                      financial support to fund specific 
                                                                                programmes which help those 
                                                                                affected by homelessness by 
                                                                                teaching them skills and offering 
                                                                                support to prevent them from 
                                                                                being in that position again. 
                                                                                The Company ensures regular 
                                                                                calls and meetings with our 
                                                                                charity partners to update 
                                                                                on progress and projects being 
                                                                                undertaken, as well as attending 
                                                                                events in support of their 
                                                                                work. 
                                                                                During the year, the Company 
                                                                                amended its investment objective 
                                                                                and investment policy to enable 
                                                                                it to enter into long-term 
                                                                                leases with the NHS and with 
                                                                                registered charities operating 
                                                                                within areas of investment 
                                                                                interest to the Company. The 
                                                                                amendments will allow the Company 
                                                                                access to a wider range of 
                                                                                pipeline opportunities and 
                                                                                will assist in providing the 
                                                                                currently unmet demand in these 
                                                                                areas. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 Approved                                                                      The Company's Approved Provider 
 Providers          *    Current and future performance                         partners are an important part 
                                                                                of the investment model as 
                                                                                the responsibility for collection 
                    *    Sustainability                                         of housing benefit and subsequent 
                                                                                payment of rent, the maintenance 
                                                                                of the properties under the 
                    *    Compliance and property management                     full repairing and insuring 
                                                                                leases and, most importantly, 
                                                                                the safeguarding of the underlying 
                    *    Welfare of tenants                                     tenants through the above means, 
                                                                                lies with the Approved Providers 
                                                                                . 
                    *    Lease obligations                                      The Investment Adviser works 
                                                                                closely with the Company's 
                                                                                Approved Provider partners 
                                                                                to improve standards and governance 
                                                                                and to introduce practices 
                                                                                and procedures that make the 
                                                                                Company's investment processes 
                                                                                ever more robust. 
                                                                                The Investment Adviser has 
                                                                                a constant open dialogue with 
                                                                                the Approved Provider partners, 
                                                                                liaising monthly on compliance, 
                                                                                health and safety, maintenance 
                                                                                and future-proofing schemes, 
                                                                                as well as hosting quarterly 
                                                                                seminars to discuss current 
                                                                                themes/trends affecting the 
                                                                                sector, to troubleshoot and 
                                                                                this serves as an opportunity 
                                                                                to build relationships and 
                                                                                share best practice. 
                                                                                The Investment Adviser has 
                                                                                continued its regular and extensive 
                                                                                dialogue with Approved Providers 
                                                                                which since the start of the 
                                                                                pandemic includes detailed 
                                                                                reports on pandemic responsiveness. 
                                                                                These reports have shown a 
                                                                                high degree of resilience to 
                                                                                the pandemic with few serious 
                                                                                cases of COVID-19 reported 
                                                                                due to the quality of the buildings 
                                                                                people live in, the attention 
                                                                                and dedication of the one-to-one 
                                                                                care they receive and the age 
                                                                                profile of the residents. 
                                                                                The Investment Adviser supported 
                                                                                the establishment of The Social 
                                                                                Housing Family CIC, a not-for-profit 
                                                                                community interest company 
                                                                                operated independently of the 
                                                                                Company whose stated aim is 
                                                                                to enable Approved Providers 
                                                                                holding the Company's leases 
                                                                                to increase skills and experience 
                                                                                and to provide funding to promote 
                                                                                enhanced performance. Membership 
                                                                                is open to any Approved Provider 
                                                                                that holds Civitas leases and 
                                                                                the effect of membership is 
                                                                                to transfer ownership of the 
                                                                                Approved Provider to the social 
                                                                                housing family. Auckland Homes 
                                                                                Solutions was the first Approved 
                                                                                Provider to join and has now 
                                                                                recruited a very experienced 
                                                                                and senior executive team and 
                                                                                board of management. Qualitas 
                                                                                community benefit society has 
                                                                                also now joined the CIC. 
--------------  ------------------------------------------------------------  ------------------------------------------------------------ 
 

The above mechanisms for engaging with stakeholders are kept under review by the Directors and will be discussed on a regular basis at Board meetings to ensure that they remain effective.

Principal decisions

Principal decisions have been defined as those that have a material impact to the Group and its key stakeholders.

In taking these decisions, the Directors considered their duties under section 172 of the Act. Two principal decisions made during the year were as follows:

Widening of the Company's Investment Policy

During the year, the Board sought, and was granted approval by shareholders, to widen the Company's investment policy to enable it to enter into long-term lease agreements with additional counterparties including the National Health Service ("NHS"). In considering whether to amend the investment policy, the Board has regard to the interests of the Company's shareholders, the community and local authorities.

The Board believed that the widening of the investment policy was in the best interest of shareholders, local authorities and the community as it would allow the Company to access a wider range of pipeline opportunities and allow the Company to assist in providing the currently unmet demand for the delivery of care for long-term conditions such as learning disability, autism and mental health, in addition to other urgent needs with significant unmet demand including homelessness and step-down accommodation for the NHS. This provides housing to local authorities and has also a positive impact on the community providing homes for unmet demand.

Seven Year Term Facility with M&G

During the year, the Board secured a new seven-year term, interest only, loan facility of GBP84.55m (the "Facility") from M&G Investment Management Limited ("M&G"), a new lender to the Company. In considering whether to approve the new Facility the Board had regard to the interests of the Company's shareholders, the community and its lenders.

The Board believed that the Facility was in the best interest of its shareholders as part of the Company's ambitions to evolve its debt funding strategy around the sourcing and delivery of debt facilities and provide additional capital for investment. This is in addition to continuing to work with the Company's existing lenders with whom the Company has built strong relationships. The Board also considered that the Facility provides more funds for the Company to invest in social housing to benefit the wider community.

Strategic Overview

Purpose of the Company

The Company was established in 2016 with the purpose of delivering long-term responsible, stable returns to investors and achieving positive measurable social impact and ESG benefits on a large scale. It should achieve this as a result of introducing long-term equity capital into the social housing sector with a particular focus on care-based community housing. By doing so, this would form a bridge between equity investors and the social housing sector and bring together aspects of healthcare with social housing.

The Company has since developed the largest portfolio of care-based community housing in the UK that provides long-term homes for more than 4,200 individuals across half the local authorities in England and Wales.

As a result of this success, the Company has recently extended its mandate to be able to enter into transactions directly with the NHS and with leading charities with an interest in the provision of specialist housing that has a strong care or support element, is consistent with public policy and whose costs are met by the public purse for which it offers value for money.

Investment Objective

The Company's investment objective is to provide shareholders with an attractive level of income, together with the potential for capital growth from investing in a portfolio of Social Homes, which benefits from inflation adjusted long-term leases or occupancy agreements with Approved Providers and to deliver, on a fully invested and geared basis, a targeted dividend yield of 5% per annum(1) , which the Company expects to increase broadly in line with inflation.

(1) The dividend yield is based on the original IPO price of 100 pence per Ordinary share. The target dividends are targets only and do not represent a profit forecast. There can be no assurance that the targets can or will be met and should not be taken as an indication of the Company's expected or actual future results. Accordingly, potential investors should not place any reliance on these targets in deciding whether or not to invest in the Company or assume that the Company will make any distributions at all and should decide for themselves whether or not the target dividend yields are reasonable or achievable.

Investment Policy

The Company's investment policy is to invest in a diversified portfolio of Social Homes throughout the United Kingdom. The Company intends to meet the Company's investment objective by acquiring, typically indirectly via Special Purpose Vehicles, portfolios of Social Homes and entering into long-term inflation adjusted leases or occupancy agreements for terms primarily ranging from 10 years to 40 years with Approved Providers, where all management and maintenance obligations will be serviced by the Approved Providers. The Company will not undertake any development activity or assume any development or construction risk. However, the Company may engage in renovating or customising existing homes, as necessary.

The Company may make prudent use of leverage to finance the acquisition of Social Homes and to preserve capital on a real basis.

The Company is focused on delivering capital growth and expects to hold its Portfolio over the long term and therefore it is unlikely that the Company will dispose of any part of its Portfolio. In the unlikely event that a part of the Portfolio is disposed of, the Directors intend to reinvest proceeds from such disposals in assets in accordance with the Company's investment policy.

Investment restrictions

The Company invests and manages the Portfolio with the objective of delivering a high quality, diversified Portfolio through the following investment restrictions:

   --      the Company only invests in Social Homes located in the United Kingdom; 

-- the Company only invests in Social Homes where the counterparty to the lease or occupancy agreement is an Approved Provider;

-- no lease or occupancy agreement shall be for an unexpired period of less than 10 years, unless the shorter leases or occupancy agreements represent part of an acquisition of a portfolio which the Investment Adviser intends to reorganise such that the average term of lease or occupancy agreement is increased to 15 years or above;

-- the aggregate maximum exposure to any single Approved Provider is 25% of the Gross Asset Value, once the capital of the Company is fully invested;

-- no investment by the Company in any single geographical area, in relation to which the houses and/or apartment blocks owned by the Company are located on a contiguous or largely contiguous basis, exceeds 20% of the Gross Asset Value of the Company;

-- the Company only acquires completed Social Homes and will not forward finance any development of new Social Homes;

-- the Company does not invest in other alternative investment funds or closed-end investment companies; and

   --      the Company is not engaged in short selling. 

The investment limits detailed above apply at the time of the acquisition of the relevant investment in the Portfolio once fully invested. The Company would not be required to dispose of any investment or to rebalance the Portfolio as a result of a change in the respective valuations of its assets.

Gearing limit

The Directors seek to use gearing to enhance equity returns. The level of borrowing is set on a prudent basis for the asset class and seeks to achieve a low cost of funds, whilst maintaining the flexibility in the underlying security requirements and the structure of both the Portfolio and the Company.

The Company may, following a decision of the Board, raise debt from banks and/or the capital markets and the aggregate borrowings of the Company is always subject to an absolute maximum, calculated at the time of drawdown, of 40% of the Gross Asset Value. This is the overall gearing target of the Company.

Debt is secured at asset level, whether over a particular property or a holding entity for a particular series of properties, without recourse to the Company and also potentially at Company level with or without a charge over the Portfolio (but not against particular assets), depending on the optimal structure for the Company and having consideration to key metrics including lender diversity, cost of debt, debt type and maturity profiles. Otherwise there will be no cross-financing between investments in the Portfolio and the Company will not operate as a common treasury function between the Company and its investments.

Use of derivatives

The Company may choose to utilise derivatives for efficient portfolio management. In particular, the Directors may engage in full or partial interest rate hedging or otherwise seek to mitigate the risk of interest rate increases on borrowings incurred in accordance with the gearing limits as part of the management of the Portfolio.

Cash management

Until the Company is fully invested, and pending re-investment or distribution of cash receipts, the Company invests in cash, cash equivalents, near cash instruments and money market instruments.

REIT status

The Directors conduct the affairs of the Company so as to enable it to remain qualified as a REIT for the purposes of Part 12 of the Corporation Tax Act 2010 (and the regulations made thereunder).

Culture

The Directors agree that establishing and maintaining a healthy corporate culture among the Board and in its interaction with the Investment Adviser, shareholders and other stakeholders will support the delivery of its purpose, values and strategy. The Board seeks to promote a culture of openness, debate and integrity through ongoing dialogue and engagement with its service providers, principally the Investment Adviser.

As detailed in the Corporate Governance Statement, the Company has a number of policies and procedures in place to assist with maintaining a culture of good governance, including those relating to diversity and Directors' conflicts of interest. The Board assesses and monitors compliance with these policies as well as the general culture of the Board through Board meetings and, in particular, during the annual evaluation process which is undertaken by each Director (for more information, see the performance evaluation section in the full report).

The Board's culture itself is one of openness, collaboration and constructive debate to ensure the effective contribution of all Directors, particularly in respect of the Board's decision making. Consideration of our Stakeholders is embedded in the Board's decision making process. Please see our section 172 Statement above.

Key Performance Indicators ("KPIs")

 
 Measure                        Explanation                        Result 
-----------------------------  ---------------------------------  -------------------------------------------------- 
 Increase in IFRS NAV           Target to achieve capital          IFRS NAV increase of 10.30p per share or 11% 
  per share                      appreciation whilst maintaining    from IPO. 
                                 a low risk strategy from 
                                 enhancing the quality of 
                                 cash flows from investments, 
                                 by physical improvement of 
                                 properties and by creating 
                                 a significantly diversified, 
                                 high-quality portfolio. 
-----------------------------  ---------------------------------  -------------------------------------------------- 
 Dividends per share            For the year ended 31 March        Total dividend of 5.4p per share declared for 
                                 2021, the Company targeted         the year to 31 March 2021. 
                                 a dividend of 5.4p per share. 
-----------------------------  ---------------------------------  -------------------------------------------------- 
 Number of Local Authorities,   Target risk mitigation through     As at 31 March 2021: 
  Approved Providers and         a diversified portfolio (once 
  care providers                 fully invested) with no more       -- 164 Local Authorities 
                                 than 25% exposure to any           -- 16 Approved Providers 
                                 one Local Authority or single      -- 118 Care Providers 
                                 Approved Provider and no 
                                 more than 20% exposure to          The Company's largest single exposure is to 
                                 any single geographical area,      Auckland Home Solutions CIC and currently stands 
                                 once the capital of the Company    at 24%. The largest geographical concentration 
                                 is fully invested.                 is in the South West, being 16%. 
-----------------------------  ---------------------------------  -------------------------------------------------- 
 Loan to Gross Assets           Assets Target debt drawn           Leverage as at 31 March 2021 of 34.48% of gross 
                                 of 35% of gross assets.            assets. 
-----------------------------  ---------------------------------  -------------------------------------------------- 
 

EPRA

The Company is a member of the European Public Real Estate Association ("EPRA"). EPRA has developed and defined the following performance measures to give transparency, comparability and relevant financial reporting across entities which may use different accounting standards. The Company is pleased to disclose the following measures which are calculated in accordance with EPRA guidance.

For reporting periods starting on or after 1 January 2020, EPR NAV and EPRA NNNAV have been replaced with three specific new EPRA NAV measures. The table below shows the new metrics, and the new measure most comparable to the EPRA NAV is EPRA Net Tangible Assets.

 
 EPRA 
  Performance                                                    EPRA Performance            31 March         31 March 
  Measure            Definition            Purpose                Measure                        2021             2020 
------------------  --------------------  --------------------  --------------------  ---------------  --------------- 
 EPRA Earnings       Earnings from         A key measure of a    EPRA Earnings          GBP30,630,000    GBP28,814,000 
                     operational           company's 
                     activities .          underlying 
                                           operating results 
                                           and an indication 
                                           of the extent 
                                           to which current 
                                           dividend 
                                           payments are 
                                           supported by 
                                           earnings. 
    EPRA Earnings 
     per share (basic 
     and diluted)                                                                               4.93p            4.63p 
 
 EPRA Net            EPRA NAV metric       The EPRA NAV set of   EPRA NRV              GBP674,042,000   GBP671,042,000 
  Reinstatement      which assumes         metrics 
  Value ("NRV")      the entities never    make adjustments to 
                     sell assets           the NAV 
                     and aims to           per the IFRS 
                     represent the         financial 
                     value required to     statements 
                     rebuild               to provide 
                     the entity.           stakeholders with 
                                           the most relevant 
                                           information 
                                           on the fair value 
                                           of the assets 
                                           and liabilities of 
                                           a real 
                                           estate investment 
                                           company, 
                                           under different 
                                           scenarios. 
------------------  --------------------  -------------------- 
    EPRA NRV per 
     share (diluted)                                                                          108.38p          107.95p 
   ---------------------------------------------------------------------------------  ---------------  --------------- 
 EPRA Net            EPRA NAV metric                             EPRA NTA              GBP671,476,000   GBP671,042,000 
  Tangible           which assumes 
  Assets ("NTA")     that entities buy 
                     and sell 
                     assets, thereby 
                     crystallising 
                     certain levels of 
                     unavoidable 
                     deferred tax. 
    EPRA NTA per 
     share (diluted)                                                                          107.97p          107.95p 
 
 EPRA Net            EPRA NAV metric                             EPRA NDV              GBP671,476,000   GBP667,560,000 
  Disposal           which represents 
  Value ("NDV")      the shareholders' 
                     value under 
                     a disposal 
                     scenario, where 
                     deferred tax, 
                     financial 
                     instruments 
                     and certain other 
                     adjustments 
                     are calculated to 
                     the full 
                     extent of their 
                     liability, 
                     net of any 
                     resulting tax. 
------------------  -------------------- 
    EPRA NDV per 
     share (diluted)                                                                          107.97p          107.39p 
   ---------------------------------------------------------------------------------  ---------------  --------------- 
 
 
                     Annualised rental 
                      income               A comparable 
                      based on the crash    measure for 
                      rents                 portfolio 
                      passing at the        valuations. These 
                      balance sheet         measures 
                      date, less            should make it 
                      non-recoverable       easier for 
                      property operating    investors to judge 
                      expenses,             themselves, 
                      divided by the        how the valuation 
                      market value          of portfolio 
 EPRA Net             of the property       X compares with 
  Initial             with (estimated)      portfolio 
  Yield ("NIY")       purchases' costs.     Y.                   EPRA NIY                       5.24%            5.26% 
------------------  --------------------  --------------------  --------------------  ---------------  --------------- 
                     This measure incorporates 
                      an adjustment to the EPRA 
                      NIY in respect of the expiration 
                      of rent-free periods (or 
                      other unexpired lease incentives 
 EPRA 'Topped-up'     such as discounted rent periods             EPRA 'Topped-up' 
  NIY                 and stepped rents).                          NIY                          5.24%            5.26% 
------------------  ------------------------------------------   -------------------  ---------------  --------------- 
                     Estimated Market 
                      Rental Value         A 'pure' (%) 
                      ("ERV") of vacancy    measure of 
                      space                 investment 
                      divided by ERV of     property space 
 EPRA Vacancy         the whole             that is vacant,      EPRA Vacancy 
  Rate                portfolio.            based on ERV.         Rate                             0%               0% 
------------------  --------------------  --------------------  --------------------  ---------------  --------------- 
                     Administrative and 
                      operating 
                      costs (including     A key measure to 
                      and excluding         enable meaningful 
                      costs of direct       measurement of the 
                      vacancy)              changes 
 EPRA Costs           divided by gross      in a company's 
  Ratio               rental income.        operating costs.     EPRA Costs Ratio              20.33%           21.48% 
------------------  --------------------  -------------------- 
    EPRA Costs Ratio 
     (excluding direct 
     vacancy costs)                                                                            20.33%           21.48% 
   ---------------------------------------------------------------------------------  ---------------  --------------- 
 

Past performance is not a reliable indicator of future performance

For detailed workings reconciling the above measures to the IFRS results, please see Appendix 1 to these financial statements below.

Principal Risks and Risk Management

The Board considers that the risks detailed below are the principal risks facing the Group currently, along with the risks detailed in note 33.0 to the financial statements. These are the risks that could affect the ability of the Company to deliver its strategy. The Board confirms that the principal risks of the Company, including those which would threaten its future performance, solvency or liquidity, have been robustly assessed throughout the year ended 31 March 2021, taking into account the evolving COVID-19 risk, and that processes are in place to continue this assessment. The Audit Committee takes responsibility for overseeing the effectiveness of risk management and internal control systems on behalf of the Board and advises the Board on the principal risks facing the business.

Further details of risk management processes that are in place can be found in the Corporate Governance Statement in the full Annual Report. The principal and emerging risks and uncertainties relating to the Group are regularly reviewed by the Board along with the internal controls and risk management processes that are used to mitigate these risks. The principal risks and management of those risks are described below:

Principal risks and uncertainties

 
 1. Strategy and            Impact                                How managed/mitigated 
  competitiveness 
  risks 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 The Company and            Any change in the laws, regulations   The Company focuses on niche real      Impact: Very 
  its operations             and/or government policy affecting   estate sectors where it believes        High 
  are subject to             the Company and its operations       the regulatory framework to be 
  laws and regulations       may have a material adverse          robust.                                 Probability: 
  enacted by national        effect on the ability of the                                                 Unlikely 
  and local governments      Company to successfully pursue       The Investment Adviser has strong 
  and government             its investment policy and            industry contacts and has good 
  policy.                    meet its investment objective        knowledge 
                             and on the value of the Company      on policy opinion and direction. 
                             and the shares. 
                                                                  The Board obtains regular updates 
                                                                  from professional advisers to 
                                                                  monitor 
                                                                  developments in regulation and 
                                                                  legislation. 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 2. Strategy and            Impact                                How managed/mitigated 
  competitiveness 
  risks 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 As a result of             The rate of capital deployment        The Company has strong links with      Impact: High 
  competition from           would drop, decreasing returns        vendors and a robust pipeline of 
  other purchasers           to shareholders.                      future acquisitions.                   Probability: 
  of social housing                                                                                       Unlikely 
  properties, the                                                  The Board regularly reviews the 
  Company's ability                                                pipeline of potential acquisitions 
  to deploy capital                                                and monitors the market landscape. 
  effectively within 
  a reasonable timeframe 
  may be restricted 
  or the net initial 
  yields at which 
  the Company can 
  acquire properties 
  may decline such 
  that target returns 
  cannot be met. 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 3. Investment              Impact                                How managed/mitigated 
  management risk 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 Tenant defaulting          Loss of rental income in the          The portfolio is diversified to        Impact: 
  under the terms            short term.                          reduce the impact of default.           Medium 
  of a lease.                                                     Extensive 
                                                                  diligence is undertaken on all          Probability: 
                                                                  assets,                                 Likely 
                                                                  which is reviewed and challenged 
                                                                  by the Board. 
 
                                                                  The Board is provided with regular 
                                                                  updates on the tenants with any 
                                                                  concerns raised for discussion. 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 4. Investment management   Impact                                How managed/mitigated 
  risk 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 The value of the           The valuation of the Company's        The Company invests in projects        Impact: 
  investments made           assets would fall, decreasing        with stable, predetermined,             High 
  by the Company             the NAV and yields of the            long-term 
  may change from            Company.                             leases in place with CPI or CPI         Probability: 
  time to time according                                          plus 1% indexation and its strategy     Unlikely 
  to a variety                                                    is not focused on sale of 
  of factors, including                                           properties. 
  movements in interest 
  rates, inflation                                                The Board receives regular updates 
  and general market                                              on factors that might impact 
  pricing of similar                                              investment 
  investments.                                                    valuations, such as the current 
                                                                  COVID-19 pandemic. 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 5. Investment management   Impact                                How managed/mitigated 
  risk 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 Due diligence may          The Company would overpay             The Company undertakes detailed        Impact: 
  not reveal all             for assets impairing shareholder     due diligence on the properties,        High 
  facts and circumstances    value, reducing rental income        their condition, the proposed rental 
  that may be relevant       and therefore returns.               levels - benchmarking against           Probability: 
  in connection with                                              comparable                              Unlikely 
  an investment and                                               schemes using both external 
  may not prevent                                                 consultants 
  an acquisition                                                  where required and its own 
  being materially                                                proprietary 
  overvalued or rental                                            database - and on the Approved 
  streams being at                                                Providers 
  risk.                                                           and care providers involved in each 
                                                                  property to ensure that the purchase 
                                                                  price is robust. 
 
                                                                  The Board considers the due 
                                                                  diligence 
                                                                  undertaken when approving 
                                                                  acquisitions. 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 6. Investment management   Impact                                How managed/mitigated 
  risk 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 Loss of key staff          Negative investor sentiment           The Board considers the risk of        Impact: 
  at the Investment          leading to a reduction in             the Investment Adviser losing key      High 
  Adviser.                   share price. Reduction in             staff and the succession plans the 
                             ability to source off market          Investment Adviser has in place.       Probability: 
                             and favourable deals.                                                        Unlikely 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 7. Investment management   Impact                                How managed/mitigated 
  risks 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 Failure to monitor         Deterioration in the underlying       Contingent actions are regularly       Impact: 
  that contingent            quality, and therefore value          monitored and followed up.             Medium 
  activities are             of the Company's property. 
  completed by the                                                 The Board is kept apprised of any      Probability: 
  Approved Providers                                               breach of lease obligations.           Unlikely 
  or other parties. 
-------------------------  ------------------------------------  -------------------------------------  -------------- 
 

Emerging risks

Emerging risk are considered during the regular risk review, and would be specifically debated and evaluated as they arise during the year, Input from the Investment Adviser on emerging risk is considered by the Audit Committee.

Key emerging risks identified and considered during the year include:

-- COVID-19 - the impact of COVID-19 pandemic and associated lockdowns. Although there has been minimal impact of COVID-19 on the Company, the Board continues to closely monitor the crisis.

--Climate Change- the impact of climate change on the business. The Company is committed to understanding ESG risk, including the impact of climate change on the business. Climate change poses an indirect risk to the Company's operations, the environment and society, and the Board is aware that appropriate action is required to reduce its impact.

Please see the Company's ESG Report set out in the full report for further details.

The Listing Rules require premium-listed commercial companies to disclose in their annual report whether they have reported on how climate change affects their business in a manner consistent with the recommendations of the Task Force on Climate-related Financial Disclosures ("TCFD"), and to provide an explanation and other information if they are unable to do so. In addition, the UK Government intends to introduce mandatory climate-related disclosures to supplement the requirements under the Listing Rules. These requirements are expected to be applicable to the Company in the financial year 2024.

Going Concern and Viability Statement

Going Concern

The Board regularly reviews the position of the Company and its ability to continue as a going concern at its meetings. The financial statements set out the current financial position of the Company.

The Company acquires high-quality property with a particular focus on property providing care for the long term. The properties acquired are on long-term full repairing and insuring leases in a sector of the market with very high levels of need. The cost base of the Company is proportionately low compared to revenue and there is a high level of certainty over cost to be incurred. On this basis, the Company is expected to be viable well beyond the five-year term considered in the Company's testing below.

As at 31 March 2021, the Company held cash balances of GBP107 million (net of operating and financing amounts due). The Board has evaluated the financial position of the Company and has secured a premium investment grade rating from Fitch Ratings Ltd a well-established rating agency with a strong familiarity to the alternative healthcare real estate space ), which gives the Company confidence in the ability to raise future debt and/ or equity capital in order to fund the Company's investments for the long term and to facilitate the payment of dividends to shareholders at the targeted rate. Based on this, the Board believes that the Company is in a position to manage its financial risks.

The Directors believe that there are currently no material uncertainties in relation to the Company's ability to continue in operation for a period of at least 12 months from the date of approval of the Company's financial statements and therefore have adopted the going concern basis in the preparation of the financial statements.

Viability Statement

The Directors present the Company's viability statement which summarises the results of their assessment of the Company's current position, its principal risks and prospects over a period to 31 March 2026.

The assumptions underpinning the forecast cashflows and covenant compliance forecasts were sensitised to explore the resilience of the Company to the potential impact of the Company's significant risk and COVID 19.

The prospects were assessed over a five-year period, acknowledging that the Company will have its first continuation vote in 2022, for the following reasons:

   i)     the Company's long-term forecast covers a five-year period; 

ii) the length of service level agreements between Approved Providers and care providers is typically five years; and

iii) the Company's leases are typically 25 years on fully repairing and insuring leases, enabling reasonable certainty of income over the next five years.

The Company's five-year forecast incorporates assumptions related to the Company's investment strategy and principal risks from which performance results, cash flows and key performance indicators are forecast. The principal risks are set out above. Of these risks, those which are expected to have a higher impact on the Company's longer-term prospects are those related to future government housing policies. The Company has considered its strategy over a longer term and, in light of the inherent demand for the Company's properties and the vulnerable nature of the ultimate tenant, the risk of change in future housing policy is considered to be limited. The principal risks are mitigated by the Company's risk management and internal control processes which function on an ongoing basis. The Board, via delegation to the Audit and Management Engagement Committee, monitors the effectiveness of the Company's risk management and internal control processes on an ongoing basis. The monitoring activities are described in the Report of the Audit and Management Engagement Committee in the full Annual Report and include direct review and challenge of the Company's documented risks, risk ratings and controls, and review of performance and compliance reports prepared by the Company's advisers and the independent external auditors.

The Board of Directors has carried out a robust assessment of the principal and emerging risks facing

the Company, including those that would threaten its business model, future performance, solvency and liquidity. Where appropriate, the Company's forecasts are subject to sensitivity analysis, which involves applying severe conditions and flexing a number of assumptions simultaneously. The sensitivities performed were designed to provide the Directors with an understanding of the Company's performance in the event of severe but plausible scenarios, taking full account of mitigating actions that could be taken to avoid or reduce the impact or occurrence of the underlying risks outlined below:

-- 10% of tenants defaulting under a lease. The outcome of this scenario reduces profits on average over the five year forecast by 11% per annum. Cash is reduced however, the Board is still comfortable that dividends could be paid; and

-- deterioration in economic outlook, such as any negative impact due to Brexit, impact of COVID-19, or change in government housing policy which could impact the fundamentals of the social housing sector, including a negative impact on valuations and a 5% reduction in annual rents. The outcome of the 'severe downside scenario' was that the Company covenant headroom on existing debt (i.e. the level at which the investment property values would have to fall before a financial breach occurs) reduces by 26%, prior to any mitigating actions such as asset sales, which indicates that covenants on existing facilities would not be breached.The impact of Covid 19 and Brexit on going concern is immaterial.

The remaining principal risks and uncertainties, whilst having an impact on the Company's business, are not considered by the Directors to have a reasonable likelihood of impacting the Company's viability over the five-year period, therefore the scenarios outlined above are the only ones that have been specifically tested. Based on the results of their assessment, the Directors have a reasonable expectation that the Company will be able to continue in operation and meet its liabilities as they fall due over the five-year period of their assessment.

Approval of Strategic Report

The Group Strategic Report was approved by the Board and signed on its behalf by:

Michael Wrobel

Chairman

29 June 2021

Further details on the Environmental, Social & Governance framework of the Company and the Social Impact report are set out in the full Report.

Board of Directors

Michael Wrobel (Chairman)

Peter Baxter (Senior Independent Director)

Caroline Gulliver (Chair of the Audit and Management Engagement Committee)

Alison Hadden (Director)

Alastair Moss (Director)

Extracts from the Report of the Directors

Results and Dividends

The results for the year are shown below.

The following dividends were paid on the Ordinary shares during the year:

 
 First dividend    1.325p per share paid on 12 June 
                    2020 
----------------  ------------------------------------ 
 Second dividend   1.35p per share paid on 7 September 
                    2020 
----------------  ------------------------------------ 
 Third dividend    1.35p per share paid on 4 December 
                    2020 
----------------  ------------------------------------ 
 Fourth dividend   1.35p per share paid on 1 March 
                    2021 
----------------  ------------------------------------ 
 

Since the year end, the Company has declared the following dividend:

 
 Quarterly dividend   1.35p per share paid on 10 May 
                       2021 
-------------------  ------------------------------- 
 

No final dividend is being recommended on the Ordinary shares.

Capital Structure

Issue of shares

At the AGM held on 8 September 2020, the Directors were authorised to issue equity securities up to an aggregate nominal amount of GBP621,646 (being approximately 10% of the issued Ordinary share capital). The Company was also authorised to disapply pre-emption rights in respect of equity securities and to issue equity securities for cash up to an aggregate nominal amount equal to GBP621,646

(being approximately 10% of the issued Ordinary share capital).

250,000 Ordinary shares were issued from Treasury under these authorities during the year. These shares were issued at a price of not less than the net asset value per share at the time of issue plus an amount to cover the cost.

The issuance was made with a view to balancing the premium to NAV and satisfying market demand for additional shares in the Company.

Post the year end, the Company issued 565,000 Ordinary shares from Treasury. At the date of this Report, the Company does not hold any shares in Treasury.

Proposals for the renewal of the Directors' authority to issue shares will be set out in the Notice of AGM.

Purchase of own shares

At the AGM held on 8 September 2020, the Directors were granted the authority to buy back up to 93,184,792 Ordinary shares, being 14.99% of the Ordinary shares in issue at the time of the passing of the resolution.

During the year, no shares were bought back for Treasury or cancellation.

The authority to buy back up to 93,184,792 shares will expire at the conclusion of the forthcoming AGM, when a resolution for its renewal will be proposed. Further information will be contained in the Notice of AGM, which will be circulated to shareholders in due course.

Current share capital

As at 31 March 2021, there were 622,461,380 Ordinary shares in issue, of which 565,000 shares were held in treasury. The total voting rights of the Company as at 31 March 2021 was 621,646,380.

As at the date of signing this Report, the total voting rights of the Company was 622,461,380.

Statement of Directors' Responsibilities

The directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and regulation.

Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have prepared the Group financial statements in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006 and the company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards, comprising FRS 101 "Reduced Disclosure Framework", and applicable law). Additionally, the Financial Conduct Authority's Disclosure Guidance and Transparency Rules require the directors to prepare the Group financial statements in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.

Under company law, directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and Company and of the profit or loss of the Group for that period. In preparing the financial statements, the directors are required to:

-- select suitable accounting policies and then apply them consistently;

-- state whether applicable international accounting standards in conformity with the requirements of the Companies Act 2006 and international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union have been followed for the Group financial statements and United Kingdom Accounting Standards, comprising FRS 101 have been followed for the company financial statements, subject to any material departures disclosed and explained in the financial statements;

-- make judgements and accounting estimates that are reasonable and prudent; and

-- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and Company will continue in business.

The directors are also responsible for safeguarding the assets of the Group and Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group's and Company's transactions and disclose with reasonable accuracy at any time the financial position of the Group and Company and enable them to ensure that the financial statements and the Directors' Remuneration Report comply with the Companies Act 2006 and as regards the Group financial statements Articles 4 of the IAS Regulation.

The directors are responsible for the maintenance and integrity of the Company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Directors' confirmations

The directors consider that the annual report and accounts, taken as a whole, is fair, balanced and

understandable and provides the information necessary for shareholders to assess the Group's and Company's position and performance, business model and strategy.

Each of the directors, whose names and functions are listed above confirm that, to the best of their knowledge:

--the Group financial statements, which have been prepared in accordance with international accounting

standards in conformity with the requirements of the Companies Act 2006 and international financial

reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union, give a true and fair view of the assets, liabilities, financial position and profit of the Group;

--the Company financial statements, which have been prepared in accordance with United Kingdom

Accounting Standards, comprising FRS 101, give a true and fair view of the assets, liabilities, financial position and profit of the Company; and

--the Group Strategic Report includes a fair review of the development and performance of the business

and the position of the Group and Company, together with a description of the principal risks and

uncertainties that it faces.

Approval

This Statement of Directors' Responsibilities was approved by the Board and signed on its behalf by:

Michael Wrobel

Chairman

29 June 2021

NON-STATUTORY ACCOUNTS

The financial information set out below does not constitute the Company's statutory accounts for the year ended 31 March 2021 or the year ended 31 March 2020 but is derived from those accounts. Statutory accounts for the period ended 31 March 2020 have been delivered to the Registrar of Companies and those for the year ended 31 March 2021 will be delivered in due course. The Auditor has reported on those accounts; their report was (i) unqualified, (ii) did not include a reference to any matters to which the Auditor drew attention by way of emphasis without qualifying their report and (iii) did not contain a statement under Section 498 (2) or (3) of the Companies Act 2006. The text of the Auditor's report can be found in the Company's full Annual Report and financial statements at www.civitassocialhousing.com .

Consolidated Statement of Comprehensive Income

For the year ended 31 March 2021

 
                                                        For the          For the 
                                                     year ended       year ended 
                                                  31 March 2021    31 March 2020 
                                          Note          GBP'000          GBP'000 
                                                ---------------  --------------- 
 
 Revenue 
 Rental income                           5.0             49,020           46,165 
 Less direct property expenses           5.0            (1,175)            (259) 
                                                ---------------  --------------- 
 
 Net rental income                                       47,845           45,906 
 
 Directors' remuneration                 6.0              (198)            (176) 
 Investment advisory fees                8.0            (6,117)          (6,183) 
 General and administrative expenses     9.0            (3,183)          (3,501) 
                                                ---------------  --------------- 
 
 Total expenses                                         (9,498)          (9,860) 
 
 Change in fair value of investment 
  properties                             15.0             5,511            9,389 
                                                ---------------  --------------- 
 
 Operating profit                                        43,858           45,435 
 Finance income                          10.0                20              110 
 Finance expense - relating to 
  bank borrowings                        11.0           (7,737)          (7,342) 
 Change in fair value of interest 
  rate derivatives                       21.0              (66)            (478) 
                                                ---------------  --------------- 
 
 Profit before tax                                       36,075           37,725 
 Taxation                                12.0                 -                - 
                                                ---------------  --------------- 
 
 Profit being total comprehensive income 
  for the year                                           36,075           37,725 
                                                ---------------  --------------- 
 
 
 
 Earnings per share - basic and 
  diluted                          13.0   5.80p   6.06p 
 
 

All amounts reported in the Consolidated Statement of Comprehensive Income above arise from continuing operations.

The notes set out below are an integral part of these consolidated financial statements.

Consolidated Statement of Financial Position

As at 31 March 2021

 
                                         31 March 2021   31 March 2020 
                                  Note         GBP'000         GBP'000 
 Assets 
 Non-current assets 
 Investment property             15.0          893,684         867,988 
 Other receivables               17.0           21,905          10,755 
                                               915,589         878,743 
 Current assets 
 Trade and other receivables     17.0           12,821          10,838 
 Cash and cash equivalents       18.0          107,097          58,374 
                                        --------------  -------------- 
                                               119,918          69,212 
                                        --------------  -------------- 
 Total assets                                1,035,507         947,955 
                                        --------------  -------------- 
 
 Liabilities 
 Current liabilities 
 Trade and other payables        19.0          (9,345)         (7,743) 
 Bank and loan borrowings        20.0         (59,937)        (59,730) 
                                        --------------  -------------- 
                                              (69,282)        (67,473) 
 Non-current liabilities 
 Bank and loan borrowings        20.0        (292,183)       (209,440) 
 Interest rate derivatives       21.0            (544)           (478) 
                                        --------------  -------------- 
 Total liabilities                           (362,009)       (277,391) 
                                        --------------  -------------- 
 
 Total net assets                              673,498         670,564 
                                        --------------  -------------- 
 
 Equity 
 Share capital                   22.0            6,225           6,225 
 Share premium reserve           23.0          292,463         292,405 
 Capital reduction reserve       24.0          331,140         330,926 
 Retained earnings               25.0           43,670          41,008 
                                        --------------  -------------- 
 
 Total equity                                  673,498         670,564 
                                        --------------  -------------- 
 
 
 
 Net assets per share - basic 
  and diluted                    26.0   108.30p   107.87p 
                                       --------  -------- 
 

These consolidated financial statements above were approved by the Board of Directors of Civitas Social Housing PLC and authorised for issue and signed on its behalf by:

Michael Wrobel

Chairman and Independent Non-Executive Director

29 June 2021

Company No: 10402528

The notes set out below are an integral part of these consolidated financial statements.

Consolidated Statement of Changes in Equity

For the year ended 31 March 2021

 
                                                                  Share     Capital 
                                                        Share   premium   reduction   Retained      Total 
                                                      capital   reserve     reserve   earnings     equity 
                                               Note   GBP'000   GBP'000     GBP'000    GBP'000    GBP'000 
                                                     --------  --------  ----------  ---------  --------- 
 
 Balance at 1 April 2019                                6,225   292,405     331,625     36,253    666,508 
 
 Profit and total comprehensive income for 
  the year                                                  -         -           -     37,725     37,725 
 
 Issue of Ordinary shares 
 Shares bought back into treasury                           -         -       (699)          -      (699) 
 Dividends paid 
 Total interim dividends for the year ended 
  31 March 2020 (5.30p)                        14.0         -         -           -   (32,970)   (32,970) 
                                                     --------  --------  ----------  ---------  --------- 
 Balance at 31 March 2020                               6,225   292,405     330,926     41,008    670,564 
                                                     --------  --------  ----------  ---------  --------- 
 
 
 Profit and total comprehensive income for 
  the year                                                  -         -           -     36,075     36,075 
 
 Issue of Ordinary shares 
 Shares reissued from treasury                              -        58         214          -        272 
 Dividends paid 
 Total interim dividends for the year ended 
  31 March 2021 (5.375p)                       14.0         -         -           -   (33,413)   (33,413) 
                                                     --------  --------  ----------  ---------  --------- 
 Balance at 31 March 2021                               6,225   292,463     331,140     43,670    673,498 
                                                     --------  --------  ----------  ---------  --------- 
 
 

The notes set out below are an integral part of these consolidated financial statements.

Consolidated Statement of Cash Flows

For the year ended 31 March 2021

 
                                                            For the          For the 
                                                         year ended       year ended 
                                                      31 March 2021    31 March 2020 
                                              Note          GBP'000          GBP'000 
                                                    ---------------  --------------- 
 Cash flows from operating activities 
 Profit for the year before taxation                         36,075           37,725 
 - Change in fair value of investment 
  properties                                                (5,511)          (9,389) 
 - Change in fair value of interest 
  rate derivatives                                               66              478 
 - Rent and incentive straight 
  line adjustments                                               68             (87) 
 - Bad debt expense                                             289                - 
 Finance income                                                (20)            (110) 
 Finance expense                                              7,737            7,342 
 Increase in lease incentive receivable                    (11,217)                - 
 Increase in trade and other receivables                    (3,150)          (3,290) 
 Increase in trade and other payables                         1,762              126 
                                                    ---------------  --------------- 
 Cash generated from operations                              26,099           32,795 
 Interest received                                               20              110 
                                                    ---------------  --------------- 
 Net cash flow generated from operating 
  activities                                                 26,119           32,905 
                                                    ---------------  --------------- 
 Investing activities 
 Purchase of investment properties                         (19,462)         (17,986) 
 Acquisition costs                                            (938)          (9,737) 
 Purchase of subsidiary company                                   -         (19,829) 
 Sale proceeds on sale of subsidiary 
  company                                                         -            2,221 
 Lease incentives paid                                            -          (6,844) 
 Release(/increase) in restricted 
  cash held for investing activities                         14,232          (9,726) 
                                                    ---------------  --------------- 
 Net cash flow used in investing 
  activities                                                (6,168)         (61,901) 
                                                    ---------------  --------------- 
 Financing activities 
 Cost of shares bought into treasury         24.0                 -            (699) 
 Dividends paid to equity shareholders                     (33,319)         (32,889) 
 Bank borrowings advanced                    20.0            84,550           64,053 
 Bank borrowing issue costs paid                            (2,811)          (1,364) 
 Loan interest paid                                         (5,981)          (5,804) 
                                                    ---------------  --------------- 
 Net cash flow generated from financing 
  activities                                                 42,439           23,297 
                                                    ---------------  --------------- 
 
 Net increase/(decrease) in cash 
  and cash equivalents                                       62,390          (5,699) 
 Unrestricted cash and cash equivalents 
  at the start of the year                   18.0            41,429           47,128 
                                                    ---------------  --------------- 
 Unrestricted cash and cash equivalents 
  at the end of the year                     18.0           103,819           41,429 
                                                    ---------------  --------------- 
 
 

The notes set out below are an integral part of these consolidated financial statements.

Notes to the Consolidated Financial Statements

For the year ended 31 March 2021

1.0 Corporate information

Civitas Social Housing PLC (the "Company") was incorporated in England and Wales under the Companies Act 2006 as a public company limited by shares on 29 September 2016 with company number 10402528 under the name Civitas REIT PLC, which was subsequently changed to the existing name on 3 October 2016.

The address of the registered office is Beaufort House, 51 New North Road, Exeter, EX4 4EP. The Company is registered as an investment company under section 833 of the Companies Act 2006 and is domiciled in the United Kingdom.

The Company did not begin trading until 18 November 2016 when the shares were admitted to trading on the London Stock Exchange ("LSE").

The Company's Ordinary shares are admitted to the Official List of the Financial Conduct Authority ("FCA") and traded on the LSE.

The principal activity of the Company and its subsidiaries (the "Group") is to provide shareholders with an attractive level of income, together with the potential for capital growth from investing in a portfolio of social homes.

2.0 Basis of preparation

The Group's consolidated financial statements have been prepared in accordance with International Financial Reporting Standards ("IFRS"), as adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union and in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006.

The Group's consolidated financial statements have been prepared on a historical cost basis, as modified for the Group's investment properties and derivative financial instruments at fair value through profit or loss.

The Group has chosen to adopt EPRA best practice guidelines for calculating key metrics such as net asset value and earnings per share. These are disclosed with supporting calculations in Appendix 1 in the full Annual Report.

2.1 Functional and presentation currency

The financial information is presented in Pounds Sterling which is also the functional currency of the Company, and all values are rounded to the nearest thousand pounds (GBP'000s), except where otherwise indicated.

2.2 Going concern

The Group benefits from a secure income stream from long leases with the Approved Providers, which are not overly reliant on any one tenant and present a well-diversified risk. The Group's cash balances as at 31 March 2021 were GBP107,097,000, of which GBP3,278,000 was held as restricted cash. Details of this can be found in note 18.0.

To date, the Company's financial performance has not been negatively impacted by COVID-19. The Company and its Investment Adviser, Civitas Investment Management Limited ("CIM") continues to work closely with the Company's major counterparties to monitor the position on the ground and, should it be needed, to offer assistance and guidance where possible. The Board of Directors believes that the Company operates a robust and defensive business model and that social housing and specialist healthcare are proving to be some of the more resilient sectors within the market, given that they are based on non-discretionary public sector expenditure and that demand exceeds supply.

On 27 November 2020, an extension was granted for the HSBC facility, which now expires in November 2022.

Further, positive discussions are progressing with Lloyds to refinance its facility. The facility has been performing throughout its term, with all covenants being comfortably met.

The facility with Lloyds Bank plc has also been successfully re-financed with a 2 year Revolving Credit Facility expiring in July 2023.

As a result of the positive cash balances and the positive future outlook regarding the social housing and specialist healthcare sector, the Directors believe that the Group is well placed to manage its financing and other business risks and that the Group will remain viable, continuing to operate and meet its liabilities as they fall due.

The Board of Directors believes that there are currently no material uncertainties in relation to the Group's ability to continue for the period of at least 12 months from the date of the Group's consolidated financial statements. The Board is, therefore, of the opinion that the going concern basis adopted in the preparation of the consolidated financial statements is appropriate.

2.3 New standards, amendments and interpretations

The following new standards are now effective and have been adopted for the year ended 31 March 2021.

-- Amendments to IAS 1 'Presentation of Financial Statements' and IAS 8 'Accounting Policies, Changes in Accounting Estimates and Errors: (effective for annual periods beginning on or after 1 January 2020). These amendments clarify the definition of 'material'. The amendments make the standards more consistent but have no significant impact on the preparation of these financial statements.

-- Amendments to IFRS 3 Business Combinations: (effective for periods beginning on or after 1 January 2020).These amendments clarify the definition of a business and the subsequent accounting treatment applied. Careful consideration is given to the accounting treatment for each acquisition. Most acquisitions made by the Group are treated as an asset acquisition, so the amendments to this standard have not had any impact on the Group financial statements

2.4 New standards, amendments and interpretations effective for future accounting periods

The following are new standards, interpretations and amendments, which are not yet effective and have not been early adopted in this financial information, that will or may have an effect on the Group's future financial statements:

-- Interest Rate Benchmark Reform-Phase 2: Amendments to IFRS 9 'Financial Instruments', IAS 39 'Financial Instruments; Recognition and Measurement', IFRS 7 'Financial Instruments: Disclosures', IFRS 4 'Insurance Contracts' and IFRS 16 'Leases' (effective for periods beginning on or after 1 January 2021). These amendments address issues that might affect financial reporting when an existing interest rate benchmark is replaced with an alternative benchmark interest rate.

The Group's borrowings with Lloyds Bank plc, HSBC Bank PLC and National Westminster Bank Plc will be transitioning from the London Interbank Offer Rate (LIBOR) benchmark to the Sterling Overnight Index Average (SONIA) benchmark in due course. There is expected to be negligible cost involved in the borrowing facility transition and the respective hedge instrument amendments.

The Directors are currently assessing the impact of the changes in accounting standards but as the Group does not apply hedge accounting, it is anticipated that the accounting standard amendments will not have a significant impact on the preparation of the financial statements.

-- Amendments to IAS 1 'Presentation of Financial Statements (effective for periods beginning on or after 1 January 2022) - clarifies that liabilities are classified as either current or non-current, depending on the rights that exist at the end of the reporting period and not expectations of or actual events after the reporting date. The amendments also give clarification to the definition of settlement of a liability. The amendments are not expected to have a significant impact on the preparation of the financial statements.

-- Amendments to IFRS 3 'Business Combinations' (effective for periods beginning on or after 1 January 2022) - gives clarification on the recognition of contingent liabilities at acquisition and clarifies that contingent assets should not be recognised at the acquisition date. The amendments are not expected to have a significant impact on the preparation of the financial statements.

2.5 Segmental information

IFRS 8 Operating Segments requires operating segments to be identified on the basis of internal financial reports about components of the Group that are regularly reviewed by the Chief Operating Decision Maker, which in the Group's case is delegated to the Investment Adviser, who has formed an Executive Team, in order to allocate resources to the segments and to assess their performance.

The internal financial reports received by the Investment Adviser's Executive Team contain financial information at a Group level as a whole and there are no reconciling items between the results contained in these reports and the amounts reported in the consolidated financial statements.

The Directors consider the Group's property portfolio represents a coherent and diversified portfolio with similar economic characteristics and as a result the whole portfolio of properties represents a single operating segment. In the view of the Directors there is accordingly one reportable segment under the provisions of IFRS 8.

All of the Group's properties are based in the UK. Geographical information is provided to ensure compliance with the diversification requirements of the Company, other than this no geographical grouping is contained in any of the internal financial reports provided to the Investment Adviser's Executive Team and, therefore no geographical segmental analysis is required by IFRS 8.

3. Significant accounting judgements, estimates and assumptions

In the application of the Group's accounting policies, which are described in note 4.0, the Directors are required to make judgements, estimates and assumptions about the carrying amounts of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are outlined below:

3.1 Significant estimate - valuation of investment property

The Group uses the valuation carried out by its independent valuers as the fair value of its property portfolio. The valuation is based upon assumptions including future rental income and the appropriate discount rate. The valuers also make reference to market evidence of transaction prices for similar properties. Further information is provided in note 15.

The Group's properties have been independently valued by Jones Lang LaSalle Limited ("JLL" or the "Valuer") in accordance with the current Royal Institution of Chartered Surveyors' Valuation - Global Standards, incorporating the IVS, and the RICS Valuation - Global Standards 2017 UK national supplement (the RICS "Red Book"). JLL is one of the most recognised professional firms within social housing valuation and has sufficient current local and national knowledge of both social housing generally and Specialist Supported Housing ("SSH") and has the skills and understanding to undertake the valuations competently.

In accordance with RICS guidelines the Material Valuation Uncertainty that had previously been applied to the valuation of the majority of classes of real estate as a result of the COVID-19 pandemic had, for the year ended 31 March 2021, been lifted from the Company's portfolio. RICS confirmed that the condition would no longer be applied to specialist supported housing of both C2 and C3 designations let on full repairing and insuring leases.

With respect to the Group's consolidated financial statements, investment properties are valued at their fair value at each balance sheet date in accordance with IFRS 13 which recognises a variety of fair value inputs depending upon the nature of the investment. Specifically:

-- Level 1 - Unadjusted, quoted prices for identical assets and liabilities in active (typically quoted) markets.

   --      Level 2 - Quoted prices for similar assets and liabilities in active markets. 

-- Level 3 - External inputs are "unobservable". Value is the Directors' best estimate, based on advice from relevant knowledgeable experts, use of recognised valuation techniques and a determination of which assumptions should be applied in valuing such assets and with particular focus on the specific attributes of the investments themselves.

Given the bespoke nature of each of the Group's investments, the particular requirements of due diligence and financial contribution obtained from the vendors together with the recent emergence of SSH, all of the Group's investment properties are included in Level 3.

3.2. Significant judgement - business combinations

The Group acquires subsidiaries that own investment properties. At the time of acquisition, the Group considers whether each acquisition represents the acquisition of a business or the acquisition of an asset. Management considers the substance of the assets and activities of the acquired entity in determining whether the acquisition represents the acquisition of a business.

The Group accounts for an acquisition as a business combination where an integrated set of activities is acquired in addition to the property. Where such acquisitions are not judged to be the acquisition of a business, they are not treated as business combinations. Rather, the cost to acquire the corporate entity is allocated between the identifiable assets and liabilities of the entity based upon their relative fair values at the acquisition date. Accordingly, no goodwill or additional deferred tax arises.

All corporate acquisitions made during the year have been treated as asset purchases rather than business combinations because no integrated set of activities was acquired.

During the comparative year, the Group entered into a transaction to acquire the freehold properties operated by New Directions Flexible Social Care Solutions Ltd and Vision MH Ltd. Upon the acquisition of the companies, investment properties were transferred into other Group companies and the companies, along with their associated operations, were sold to TLC Care Homes Limited. Further details are shown in note 16 to the financial statements.

The acquired companies met the definition of a business under IFRS 3, and the transaction was therefore recorded as a business combination.

Because the Group acquired the company with the intent to sell the business, management applied the short-cut method under IFRS 5 - Subsidiaries acquired with a view to resale. Under this method, the subsidiary is recorded at fair value less costs to sell, and there is no requirement to fair value the subsidiary's individual assets and liabilities.

3.3. Significant judgement - operating lease contracts - the Group as lessor

The Group has acquired investment properties that are subject to commercial property leases with Approved Providers. The Group has determined, based on an evaluation of the terms and conditions of the arrangements, particularly the duration of the lease terms and minimum lease payments, that it retains all the significant risks and rewards of ownership of these properties and so accounts for the leases as operating leases.

3.4. Significant judgement - REIT Status

Civitas Social Housing Plc. is a Real Estate Investment Trust (REIT). The UK REIT regime applies when entities meet certain conditions with the effect that the income profits and capital gains of the qualifying property rental business are exempt from tax. Within these conditions at least 90% of the Group's property income must be distributed as dividends to Shareholders and the Group must ensure that the property rental business represents more than 75% of total profits and assets. It is management's judgement that the Group will continue as a REIT for the foreseeable future.

4.0 Summary of significant accounting policies

The principal accounting policies applied in the preparation of the consolidated financial statements are set out below. The policies have been consistently applied to all periods presented, unless otherwise stated.

4.1. Basis of consolidation

The consolidated financial statements comprise the financial information of the Group as at the year end date.

Subsidiaries are all entities over which the Group has control. The Group controls an entity when the Group is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power to direct the activities of the entity. All intra-group transactions, balances, income and expenses are eliminated on consolidation. The financial information of the subsidiaries is included in the consolidated financial statements from the date that control commences until the date that control ceases.

If an equity interest in a subsidiary is transferred but a controlling interest continues to be held after the transfer then the change in ownership interest is accounted for as an equity transaction.

Accounting policies of the subsidiaries are consistent with the policies adopted by the Company.

4.2. Investment property

Investment property, which is property held to earn rentals and/or for capital appreciation, is initially measured at cost, being the fair value of the consideration given, including expenditure that is directly attributable to the acquisition of the investment property. After initial recognition, investment property is stated at its fair value at the balance sheet date. Gains and losses arising from changes in the fair value of investment property are included in profit or loss for the period in which they arise in the Consolidated Statement of Comprehensive Income.

Subsequent expenditure is capitalised only when it is probable that future economic benefits are associated with the expenditure. Ongoing repairs and maintenance are expensed as incurred.

An investment property is derecognised upon disposal or when the investment property is permanently withdrawn from use and no future economic benefits are expected from the disposal. Any gain or loss arising on derecognition of the property (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is incurred in profit or loss in the period in which the property is derecognised.

Significant accounting judgements, estimates and assumptions made for the valuation of investment properties are discussed in note 3.1.

4.3. Leases

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases.

The Company has determined that it retains all the significant risks and rewards of ownership of the properties and accounts for the contracts as operating leases as discussed in note 3.3.

Properties leased out under operating leases are included in investment property in the Consolidated Statement of Financial Position. Rental income from operating leases is recognised on a straight line basis over the term of the relevant leases.

Lease incentive costs are recognised as an asset and amortised over the life of the lease.

4.4. Financial Assets

Classification

The Group classifies its financial assets in the following measurement categories:

-- those to be measured subsequently at fair value (either through other comprehensive income or through profit or loss); and

   --      those to be measured at amortised cost. 

The classification depends on the entity's business model for managing the financial assets and the contractual terms of the cash flows. For assets measured at fair value, gains and losses will either be recorded in profit or loss or other comprehensive income.

Trade and other receivables

Trade and other receivables are amounts due in the ordinary course of business. If collection is expected in one year or less, they are classified as current assets. If not, they are presented as non-current assets.

Trade receivables are recognised initially at fair value and subsequently are measured at amortised cost using the effective interest method, less impairment provision. The Group holds the trade receivables with the objective to collect the contractual cash flows.

Impairment

The Group's financial assets are subject to the expected credit loss model.

For trade receivables, the Group applies the simplified approach permitted by IFRS 9, which requires expected lifetime losses to be recognised from initial recognition of the receivables.

The expected loss rates are based on the payment profiles of lease income over a period of up to 36 months before 31 March 2021 or 1 April 2020, respectively, and the corresponding historical credit losses experienced within this period. The historical loss rates are adjusted to reflect current and forward-looking information on macroeconomic factors affecting the liability of the tenants to settle the receivable. Such forward-looking information would include: changes in economic, regulatory, technological and environmental factors (such as industry outlook, GDP, employment and politics); external market indicators; and tenant base.

Based on the assessment and the specific work that is underway around collection of aged arrears, a provision of GBP256,400 has been reflected in the annual results.

Trade receivables are written off when there is no reasonable expectation of recovery.

Indicators that there is no reasonable expectation of recovery include, among others, the probability of insolvency or significant financial difficulties of the debtor. Impaired debts are derecognised when they are assessed as uncollectible.

Cash and cash equivalents

Cash and cash equivalents include cash in hand, cash held by lawyers and liquidity funds with a term of no more than three months that are readily convertible to a known amount of cash and which are subject to an insignificant risk of changes in value.

Restricted cash represents amounts held for specific commitments, tenant deposits and retention money held by lawyers in relation to deferred payments subject to achievement of certain conditions, other retentions and cash segregated to fund repair, maintenance and improvement works to bring the properties up to satisfactory standards for the Group and the tenants.

4.5. Financial liabilities

The Group recognises a financial liability when it first becomes a party to the contractual rights and obligations in the contract.

All financial liabilities are initially recognised at fair value, minus (in the case of a financial liability that is not at fair value through profit or loss) transaction costs that are directly attributable to issuing the financial liability. Financial liabilities are subsequently measured at amortised cost, unless the Group opted to measure a liability at fair value through profit or loss.

A financial liability is derecognised when the obligation under the liability is discharged or cancelled or expires.

Trade and other payables

Trade and other payables are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade and other payables are recognised initially at their fair value and subsequently measured at amortised cost until settled. The fair value of a non-interest bearing liability is its discounted repayment amount. If the due date of the liability is less than one year, discounting is omitted.

Bank and other borrowings

All bank and other borrowings are initially recognised at fair value less directly attributable transaction costs. After initial recognition, all bank and other borrowings are measured at amortised cost, using the effective interest method. Any attributable transaction costs relating to the issue of the bank borrowings are amortised through the Group's Statement of Comprehensive Income over the life of the debt instrument on a straight-line basis.

Derivative financial instruments

Derivative financial instruments, which comprise interest rate swaps for hedging purposes, are initially recognised at fair value at acquisition and are subsequently measured at fair value, being the estimated amount that the Group would receive or pay to sell or transfer the agreement at the period end date, taking into account current interest rate expectations and the current credit rating of the lender and its counterparties. The gain or loss at each fair value remeasurement date is recognised in the Group's Consolidated Statement of Comprehensive Income.

The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data is available to measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs significant to the fair value measurement as a whole.

4.6. Provisions

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that the Group will be required to settle that obligation and a reliable estimate can be made of the amount of the obligation.

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the balance sheet date, taking into account the risks and uncertainties surrounding the obligation.

4.7. Taxation

Taxation on the profit or loss for the period not exempt under UK REIT regulations is comprised of current and deferred tax. Tax is recognised in the Consolidated Statement of Comprehensive Income except to the extent that it relates to items recognised as a direct movement in equity, in which case it is recognised as a direct movement in equity. Current tax is expected tax payable on any non-REIT taxable income for the period, using tax rates enacted or substantively enacted at the balance sheet date, and any adjustment to tax payable in respect of previous periods.

The current tax charge is calculated on profits arising in the period and in accordance with legislation which has been enacted or substantially enacted at the balance sheet date.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. The amount of deferred tax that is provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the balance sheet date.

4.8. Capital management

The Group's objectives when managing capital are to safeguard the Group's ability to continue as a going concern in order to provide returns for shareholders and to maintain an optimal capital structure to reduce the cost of capital.

Capital assets comprise the following:

 
                                               31 March 2021   31 March 2020 
                                                     GBP'000         GBP'000 
                                              --------------  -------------- 
 Proceeds from the issue of Ordinary shares 
  and retained earnings thereon                      673,498         670,564 
 Bank and loan borrowings                            352,120         269,170 
                                              --------------  -------------- 
                                                   1,025,618         939,734 
                                              --------------  -------------- 
 

Until the Group is fully invested and pending re-investment or distribution of cash receipts, the Group will invest in cash, cash equivalents, near cash instruments and money market instruments.

The Directors may use gearing to enhance equity returns. The level of borrowing will be on a prudent basis for the asset class and will seek to achieve a low cost of funds, whilst maintaining the flexibility in the underlying security requirements and the structure of the Group.

The Group may, following a decision of the Board, raise debt from banks and/or the capital markets and the aggregate borrowings of the Group will always be subject to an absolute maximum, calculated at the time of drawdown, of below 40% of the Gross Asset Value on a fully invested basis.

4.9. Dividends payable to shareholders

Dividends are included in the financial statements in the year in which they are paid.

4.10. Rental income

Rental income from investment property is recognised on a straight-line basis over the term of ongoing leases and is shown gross of any UK income tax. Lease incentives are spread evenly over the lease term.

Insurance recharges and other similar receipts are included in net rental and property income gross of the related costs as the Directors consider the Group acts as principal in this respect.

4.11. Finance income

Finance income is recognised as interest accrued on cash and cash equivalent balances held by the Group.

4.12. Finance costs

Finance costs consist of interest and other costs that the Group incurs in connection with bank and other borrowings. Bank interest and bank charges are recognised on an accruals basis. Borrowing transaction costs are amortised over the period of the loan.

4.13. Expenses

All expenses, including investment advisory fees, are recognised in the Consolidated Statement of Comprehensive Income on an accruals basis.

4.14. Share issue costs

The costs of issuing or reacquiring equity instruments (other than in a business combination) are accounted for as a deduction from equity.

4.15 Share held in treasury

The costs, including directly attributable transactions costs, of purchasing the Company's own shares to be held in treasury is deducted from equity and the costs are shown in the Consolidated Statement of Changes in Equity. Consideration received, net of transaction costs, for the resale of these shares is also included in equity. Whilst the Company holds shares in treasury, the calculations for net asset value and earnings per share are adjusted to exclude these shares.

5.0 Rental income

 
 
                                                  For the          For the 
                                               year ended       year ended 
                                            31 March 2021    31 March 2020 
                                                  GBP'000          GBP'000 
                                          ---------------  --------------- 
 Rental income from investment property            48,201           45,819 
 Rent straight line adjustments                       372              361 
 Lease incentive adjustments                        (439)            (274) 
 Rechargeable costs received                          886              259 
 Rental income                                     49,020           46,165 
 Less direct property expenses                    (1,175)            (259) 
 Net rental income                                 47,845           45,906 
                                          ---------------  --------------- 
 

Rechargeable costs received represent insurance costs paid by the Group and recharged to the Approved Providers.

Direct property expenses represent insurance costs of GBP886,000 (2020: GBP259,000) and bad debt expense of GBP289,000 (2020: GBPnil).

As per the lease agreement with the Group and Approved Providers, the Approved Providers are responsible for the settlement of all present and future rates, taxes and other impositions payable in respect of the property. As a result, no further direct property expenses were incurred.

6.0 Directors' remuneration

 
                                                       For the          For the 
                                                    year ended       year ended 
                                                 31 March 2021    31 March 2020 
                                                       GBP'000          GBP'000 
                                               ---------------  --------------- 
 
 Directors' fees                                           182              162 
 Employer's National Insurance Contributions                16               14 
 Total                                                     198              176 
                                               ---------------  --------------- 
 
 

The Directors are remunerated for their services in accordance with the Remuneration Policy which sets parameters within which Directors' remuneration may be set. The Remuneration Policy is approved by shareholders.

7.0 Particulars of employees

The Group had no employees during the period (2020: nil).

8.0 Investment advisory fees

 
                         For the          For the 
                      year ended       year ended 
                   31 March 2021    31 March 2020 
                         GBP'000          GBP'000 
                 ---------------  --------------- 
 Advisory fee              6,117            6,131 
 Disbursements                 -               52 
                 ---------------  --------------- 
 Total                     6,117            6,183 
                 ---------------  --------------- 
 
 

On 7 May 2020, Civitas Housing Advisors Limited changed its name to Civitas Investment Management Limited ("CIM"). CIM is the appointed Investment Adviser of the Company. Under the current Investment Management Agreement, the Advisory Fee shall be an amount calculated in respect of each Quarter, in each case based upon the Net Asset Value most recently announced to the market at the relevant time (as adjusted for issues or repurchases of shares in the period between the date of such announcement and the date of the relevant calculation), on the following basis:

a) on that part of the Net Asset Value up to and including GBP250 million, an amount equal to 1% of such part of the Net Asset Value;

b) on that part of the Net Asset Value over GBP250 million and up to and including GBP500 million, an amount equal to 0.9% of such part of the Net Asset Value;

c) on that part of the Net Asset Value over GBP500 million and up to and including GBP1,000 million, an amount equal to 0.8% of such part of the Net Asset Value;

d) on that part of the Net Asset Value over GBP1,000 million, an amount equal to 0.7% of such part of the Net Asset Value.

The appointment of the Investment Adviser shall continue in force unless and until terminated by either party giving to the other not less than 12 months' written notice, such notice not to expire earlier than 30 May 2024.

Prior to 26 April 2019, the Advisory Fee calculation was based upon the higher Portfolio NAV which is defined in Appendix 1 in the full Annual Report.

9.0 General and administrative expenses

 
                                       For the          For the 
                                    year ended       year ended 
                                 31 March 2021    31 March 2020 
                                       GBP'000          GBP'000 
                               ---------------  --------------- 
 Legal and professional fees             1,044            1,081 
 Administration fees                       983            1,070 
 Consultancy fees                          116              148 
 Audit fees                                361              246 
 Abortive costs                            174              303 
 Valuation fees                             96               96 
 Depositary fees                            71               71 
 Grants and donations                       19               88 
 Insurance                                  65               49 
 Marketing                                 179              269 
 Regulatory fees                            19               14 
 Sundry expenses                            56               65 
 Directors' expenses                         -                1 
                               ---------------  --------------- 
 Total                                   3,183            3,501 
                               ---------------  --------------- 
 
 

Abortive costs represent legal and professional fees incurred in relation to the acquisition of investment properties and proposed share issues that were considered but subsequently aborted.

Services provided by the Company's auditors and their associates

The Group has obtained the following services from the Group's auditors and their associates:

 
                                                      For the          For the 
                                                   year ended       year ended 
                                                31 March 2021    31 March 2020 
                                                      GBP'000          GBP'000 
                                              ---------------  --------------- 
 Fees payable to the group's auditor 
  and its associates for auditing financial 
  statements: 
 Audit of the financial statements*                       272              195 
 Audit of the Company's subsidiaries                       32                - 
                                              ---------------  --------------- 
 Total fees payable for audit services:                   304              195 
 
 Fees payable to the group's auditor 
  and its associates for other services: 
 Audit related services - review of 
  the half year financial statements                       57               51 
 Total                                                    361              246 
                                              ---------------  --------------- 
 

*Includes GBP50,000 cost in relation to the prior year audit

10.0 Finance income

 
                                              For the          For the 
                                           year ended       year ended 
                                        31 March 2021    31 March 2020 
                                              GBP'000          GBP'000 
                                      ---------------  --------------- 
 
 Interest and dividends received on 
  liquidity funds                                  11               81 
 Bank interest received                             9               29 
                                      ---------------  --------------- 
 Total                                             20              110 
                                      ---------------  --------------- 
 
 

11.0 Finance expense

 
                                                 For the          For the 
                                              year ended       year ended 
                                           31 March 2021    31 March 2020 
                                                 GBP'000          GBP'000 
                                         ---------------  --------------- 
 
 Bank charges                                          3                2 
 Interest paid and payable on bank 
  borrowings                                       6,416            5,795 
 Bank borrowing commitment fees                        -              220 
 Amortisation of loan arrangement fees             1,293            1,325 
 Other interest                                       25                - 
                                         ---------------  --------------- 
 Total                                             7,737            7,342 
                                         ---------------  --------------- 
 
 

12.0 Taxation

As a UK REIT, the Group is exempt from corporation tax on the profits and gains from its property investment business, provided it meets certain conditions as set out in the UK REIT regulations. For the current period ended 31 March 2021, the Group did not have any non-qualifying profits and accordingly there is no tax charge in the period. If there were any non-qualifying profits and gains, these would be subject to corporation tax.

It is assumed that the Group will continue to be a UK REIT for the foreseeable future, such that deferred tax has not been recognised on temporary differences relating to the property rental business.

 
                                              For the          For the 
                                           year ended       year ended 
                                        31 March 2021    31 March 2020 
                                              GBP'000          GBP'000 
                                      ---------------  --------------- 
 Corporation tax charge/(credit) for 
  the period                                        -                - 
                                      ---------------  --------------- 
 Total                                              -                - 
                                      ---------------  --------------- 
 

The tax charge for the period is less than the standard rate of corporation tax in the UK of 19%. The differences are explained below.

 
                                                For the          For the 
                                             year ended       year ended 
                                          31 March 2021    31 March 2020 
                                                GBP'000          GBP'000 
                                        ---------------  --------------- 
 Group 
 Profit before taxation                          36,075           37,725 
                                        ---------------  --------------- 
 
 UK corporation tax rate                         19.00%           19.00% 
 Theoretical tax at UK corporation 
  tax rate                                        6,854            7,168 
 Effects of: 
 Change in value of exempt investment 
  properties                                    (1,047)          (1,784) 
 Exempt REIT income                             (6,511)          (6,136) 
 Amounts not deductible for tax 
  purposes                                          171              175 
 Unutilised residual current period 
  tax losses                                        533              577 
                                        ---------------  --------------- 
 Total                                                -                - 
                                        ---------------  --------------- 
 
 

A deferred tax asset of GBP1,508,000 (2020: GBP1,128,000) has not been recognised in respect of the unutilised residual current year losses as it is not anticipated that sufficient residual profits will be generated in the future.

The standard rate of corporation tax is currently 19%. The Government has announced that the corporation tax standard rate is to be kept at to 19% for the foreseeable future.

REIT exempt income includes property rental income that is exempt from UK Corporation Tax in accordance with Part 12 of Corporation Tax Act 2010.

13.0 IFRS Earnings per share

Earnings per share ("EPS") amounts are calculated by dividing profit for the year attributable to ordinary equity holders of the Company by the weighted average number of Ordinary shares in issue during the year.

The calculation of basic and diluted earnings per share is based on the following:

 
                                               For the              For the 
                                              year ended         year ended 
                                             31 March 2021    31 March 2020 
                                           ---------------  --------------- 
 Calculation of Basic Earnings per share 
 Net profit attributable to Ordinary 
  shareholders (GBP'000)                            36,075           37,725 
 Weighted average number of Ordinary 
  shares                                       621,651,859      622,103,798 
 Earnings per share - basic and diluted              5.80p            6.06p 
                                           ---------------  --------------- 
 
 

14.0 Dividends

 
                                                   For the          For the 
                                                year ended       year ended 
                                             31 March 2021    31 March 2020 
                                                   GBP'000          GBP'000 
                                           ---------------  --------------- 
 Dividend of 1.325p for the 3 months 
  to 31 March 2020 
  (1.325p 3 months to 31 March 2019)                 8,237            8,248 
 Dividend of 1.350p for the 3 months 
  to 30 June 2020 
  (1.325p 3 months to 30 June 2019)                  8,392            8,248 
 Dividend of 1.350p for the 3 months 
  to 30 September 2020 
  (1.325p 3 months to 30 September 2019)             8,392            8,238 
 Dividend of 1.350p for the 3 months 
  to 31 December 2020 
  (1.325p 3 months to 31 December 2019)              8,392            8,236 
                                           ---------------  --------------- 
 Total                                              33,413           32,970 
                                           ---------------  --------------- 
 
 

On 11 May 2020, the Company announced a dividend of 1.325 pence per share in respect of the period 1 January 2020 to 31 March 2020. The dividend payment was made on 12 June 2020 to shareholders on the register as at 22 May 2020.

On 6 August 2020, the Company announced a dividend of 1.350 pence per share in respect of the period 1 April 2020 to 30 June 2020. The dividend payment was made on 7 September 2020 to shareholders on the register as at 14 August 2020.

On 6 November 2020, the Company announced a dividend of 1.350 pence per share in respect of the period 1 July 2020 to 30 September 2020. The dividend payment was made on 4 December 2020 to shareholders on the register as at 20 November 2020.

On 2 February 2021, the Company announced a dividend of 1.350 pence per share in respect of the period 1 October 2020 to 31 December 2020. The dividend payment was made on 1 March 2021 to shareholders on the register as at 12 February 2021.

On 11 May 2021, the Company announced a dividend of 1.350 pence per share in respect of the period 1 January 2021 to 31 March 2021 totalling GBP8,396,000. The dividend payment was made on 11 June 2021 to shareholders on the register as at 21 May 2021. The financial statements do not reflect this dividend.

15.0 Investment property

 
                                                     For the          For the 
                                                  year ended       year ended 
                                               31 March 2021    31 March 2020 
                                                     GBP'000          GBP'000 
                                             ---------------  --------------- 
 
 Balance at beginning of year                        878,743          826,918 
 Property acquisitions                                19,129           33,194 
 Acquisition costs                                     1,056            5,311 
 Lease incentives recognised                          11,150            3,931 
 Change in fair value of investment 
  properties                                           5,511            9,389 
                                             ---------------  --------------- 
 Value advised by the property valuers               915,589          878,743 
 Adjustments for lease incentive assets 
  and rent straight line assets recognised          (21,905)         (10,755) 
                                             ---------------  --------------- 
 Total                                               893,684          867,988 
                                             ---------------  --------------- 
 
 

Acquisitions include capital expenditure to enhance lettable space of GBP4,077,000 (2020: GBP1,757,000).

New incentives undertaken in the year include a GBP10,000,000 payment following a rent review on two properties.

In accordance with "IAS 40: Investment Property", the investment property has been independently valued at fair value by JLL, an accredited external valuer with recognised and relevant professional qualifications and recent experience of the location and category of the investment property being valued, however, the valuations are the ultimate responsibility of the Directors.

Valuation

JLL valued the Civitas Social Housing PLC property portfolio on the basis of each individual property and the theoretical sale of the properties without the benefit of any corporate wrapper at GBP915,589,000 as at 31 March 2021 (2020: GBP878,743,000).

JLL has provided valuation services to the Company with regards to the properties during the year. In relation to the year ended 31 March 2021, the proportion of the total fees payable by the Company to JLL's total fee income was less than 5% and is therefore minimal. Additionally, JLL has a rotation policy in place whereby the signatories on the valuations rotate after seven years.

With the exception of acquisitions in the prior year detailed in note 16.0, all corporate acquisitions during the year and the comparative year have been treated as asset purchases rather than business combinations because following review of the IFRS 3 concentration test, they are considered to be acquisitions of properties rather than businesses (note 3.2).

The following table provides the fair value measurement hierarchy for investment property:

 
 
                                           Quoted prices   Significant     Significant 
                                               in active    observable    unobservable 
                                                 markets        inputs          inputs 
                                 Total         (Level 1)     (Level 2)       (Level 3) 
                               GBP'000           GBP'000       GBP'000         GBP'000 
                            ----------  ----------------  ------------  -------------- 
 Investment properties 
  measured at fair value: 
 
 31 March 2021                 893,684                 -             -         893,684 
                            ----------  ----------------  ------------  -------------- 
 31 March 2020                 867,988                 -             -         867,998 
                            ----------  ----------------  ------------  -------------- 
 
 

There have been no transfers between Level 1 and Level 2 during any of the years, nor have there been any transfers between Level 2 and Level 3 during any of the years.

The valuations have been prepared in accordance with the RICS Valuation - Professional Standards (incorporating the International Valuation Standards) by JLL, one of the leading professional firms engaged in the social housing sector.

As noted previously all of the Group's investments are reported as Level 3 in accordance with IFRS 13 where inputs are not based on observable market data and the value is based upon advice from relevant knowledgeable experts.

In this instance, the determination of the fair value of investment property requires an examination of the specific merits of each property that are in turn considered pertinent to the valuation.

These include:

i) the regulated social housing sector and demand for the facilities offered by each SSH property owned by the Group;

ii) the particular structure of the Group's transactions where vendors, at their own expense, meet the majority of the refurbishment costs of each property and certain purchase costs;

iii) detailed financial analysis with discount rates supporting the carrying value of each property;

iv) a full repairing and insuring lease with annual indexation based on CPI or CPI+1% and effectively 25 years outstanding in most cases with a Housing Association itself regulated by the Regulator of Social Housing.

The following descriptions and definitions relating to valuation techniques and key unobservable inputs made in determining fair values are as follows:

Valuation techniques: income approach

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (i.e. an exit price).

The valuation methodology used by the valuers follows the income approach. This approach considers the rental income currently payable; the next uplift due in that income on review; the likelihood of a continuation of that rental income - with growth in accordance with the leases - over the remaining terms; and then a long-term reversion which, considers the likely ability of the properties to continue to generate rent through supported housing occupation, as distinct from a reversion to vacant possession value.

Risks are involved in both assessing the value of the rental income over the remaining terms of the leases and in also predicting that income will continue beyond the end of the existing leases. This is a balanced judgment, which can properly be reflected in the exit yield applied to the final year's income and in the overall return to a purchaser.

Appropriate taxation calculations are adopted for every property based on its value and on the assumption of the sale of the property assets directly as opposed to shares of a subsidiary company holding the property and have considered the individual characteristics of the properties.

There are two main unobservable inputs that determine the fair value of the Group's investment property:

i) The rate of 2.00% per annum has been used for CPI over the term of the subject properties' leases in line with the Bank of England's long-term inflation targets for CPI. It should be noted that all leases benefit from either CPI or CPI+1 indexation.

ii) The discount rate applied to the rental flows.

Key factors in determining the discount rates applied include the regulated social housing sector and demand for each SSH property owned by the Group, costs of acquisition and refurbishment of each property, the anticipated future underlying cash flows for each property, benchmarking of each underlying rent for each property (passing rent), and the fact that all of the properties within the Group's portfolio have the benefit of full repairing and insuring leases entered into by an Approved Provider.

As at the balance sheet date, the lease lengths within the Group's portfolio ranged from an effective 15 years to 37 years with a weighted average unexpired lease term of 22.6 years (2020: 23.7). The greater the length of the lease, then, all other metrics being equal, the greater the value of the property.

Sensitivities of measurement of significant unobservable inputs

As set out within significant accounting estimates at 3.1 above, the Group's property investment valuation is open to inherent uncertainties in the inputs that determine fair value. As a result, the following sensitivity analysis has been prepared:

Average discount rate and range

The average discount rate used by the valuer in the Group's property Portfolio Valuation is 6.0% (2020: 5.3%).

The range of discount rates used by the valuer in the Group's property Portfolio Valuation is from 4.7% to 10.7% (2020: 4.9% to 10.7%).

In assessing the range of discounts, the valuer considers the likely net initial yield which would be sought by the investment market and builds in additional discounts to reflect added risk into the discount rate of the term and, in some cases, the discount rate for the reversion. For example, were larger rental growth is allowed during the leave, an additional discount is built into the reversion because of the greater risk of a fall in the rent at the end of the lease.

Similarly additional discounts are considered where properties are in the process of being re-purposes and premiums are considered where residential care assets are funded by back-to-back leases with care providers.

The table below illustrates the change to the value of investment properties if the discount rate and CPI used for the portfolio valuation calculations are changed:

 
                                    -0.5% in    +0.5% in 
                                    discount    discount   +0.25% in   -0.25% in 
                                        rate        rate         CPI         CPI 
                                     GBP'000     GBP'000     GBP'000     GBP'000 
                                  ----------  ----------  ----------  ---------- 
 Increase/(decrease) in the 
  IFRS fair value of investment 
  properties at: 
 31 March 2021                        34,131    (31,776)      27,211    (26,175) 
                                  ----------  ----------  ----------  ---------- 
 31 March 2020                        34,733    (32,245)      26,917    (25,846) 
                                  ----------  ----------  ----------  ---------- 
 
 

16.0 Subsidiary resale

 
                                     For the          For the 
                                  year ended       year ended 
                               31 March 2021    31 March 2020 
                                     GBP'000          GBP'000 
                            ----------------  --------------- 
 Balance at the beginning 
  of the year                              -                - 
 Acquisition                               -           19,829 
 Transfer to investment 
  property                                 -         (17,608) 
 Sale proceeds                             -          (2,221) 
                            ----------------  --------------- 
                                           -                - 
 -------------------------------------------  --------------- 
 

On 11 March 2020, the Group entered into a transaction to acquire the freehold properties operated by New Directions Flexible Social Care Solutions Ltd and Vision MH Ltd. Upon the acquisition of the companies for GBP19,829,000, investment properties were transferred into other Group companies and the companies, along with their associated operations, were sold to TLC Care Homes Limited for GBP2,221,000.

17.0 Trade and other receivables

 
 
   Amounts falling due in less than one    31 March 2021   31 March 2020 
   year                                          GBP'000         GBP'000 
                                          --------------  -------------- 
 
 Trade receivables                                 4,869           4,307 
 Less provision for impairment of trade 
  receivables                                      (256)               - 
 Accrued income                                    5,264           4,267 
 Prepayments and other receivables                 2,944           2,264 
                                          --------------  -------------- 
 Total                                            12,821          10,838 
                                          --------------  -------------- 
 
 

Prepayments and other receivable amounts include prepaid legal and professional fees of GBP200,000 (2020: GBP469,000) that have been incurred in connection with acquisitions yet to be completed and GBP817,000 (2020: GBP1,695,000) in respect of ongoing works on the property portfolio.

The increase in accrued income relates mainly to rent accrued for the period but not yet demanded.

 
                                                  31 March 2021   31 March 2020 
                                                        GBP'000         GBP'000 
                                                 --------------  -------------- 
 Amounts falling due after more than one 
  year 
 Debtor arising from straight line adjustments            1,524           1,152 
 Lease incentives                                        20,381           9,603 
                                                 --------------  -------------- 
                                                         21,905          10,755 
                                                 --------------  -------------- 
 
 

The aged analysis of trade receivables was as follows:

 
                                  31 March 2021   31 March 2020 
                                        GBP'000         GBP'000 
 Current                                  2,128           1,594 
 < 30 days                                  817             657 
 30-60 days                                 322             319 
 > 60 days                                1,602           1,737 
                                 --------------  -------------- 
                                          4,869           4,307 
 Less provision for impairment            (256)               - 
                                 --------------  -------------- 
 Total                                    4,613           4,307 
                                 --------------  -------------- 
 

The Directors consider the fair value of receivables equals their carrying amount.

The table above shows the aged analysis of trade receivables included in the table above which are past due.

Other categories within trade and other receivables do not include impaired assets.

The provision for impairment movement was as follows:

 
                                31 March 2021   31 March 2020 
                                      GBP'000         GBP'000 
 Balance at beginning of year               -               - 
 Impairment provision made                289               - 
 Amounts written off                     (33)               - 
 Balance at end of year                   256               - 
                               --------------  -------------- 
 

18.0 Cash and cash equivalents

 
                                           31 March 2021   31 March 2020 
                                                 GBP'000         GBP'000 
                                          --------------  -------------- 
 Cash held by solicitors                             721           3,325 
 Liquidity funds                                  10,485          10,475 
 Cash held at bank                                92,613          27,629 
                                          --------------  -------------- 
 
 Unrestricted cash and cash equivalents          103,819          41,429 
 Restricted cash                                   3,278          16,945 
                                          --------------  -------------- 
 Total                                           107,097          58,374 
                                          --------------  -------------- 
 
 

Liquidity funds refer to money placed in money market funds. These are highly liquid funds with accessibility within 24 hours and subject to insignificant risk of changes in value.

Cash held by lawyers is money held in escrow for expenses expected to be incurred in relation to investment properties pending completion. These funds are available immediately on demand.

Restricted cash represents amounts held for specific commitments, tenant deposits and retention money held in relation to deferred payments subject to achievement of certain conditions, other retentions and cash segregated to fund repair, maintenance and improvement works to bring the properties up to satisfactory standards for the Group and the tenants.

19.0 Trade and other payables

 
                                      31 March 2021   31 March 2020 
                                            GBP'000         GBP'000 
                                     --------------  -------------- 
 Deferred income                                646             245 
 Acquisition costs accrued                    3,706           5,068 
 Finance costs                                1,557           1,014 
 Dividends withholding tax payable              892             798 
 Accruals and other creditors                 1,979             618 
 Tenant deposits                                565               - 
 Total                                        9,345           7,743 
                                     --------------  -------------- 
 
 

Acquisition costs accrued also includes the balance of retention monies of GBP2,508,000 (2020: GBP4,819,000).

20.0 Bank and loan borrowings

Bank borrowings are secured by charges over individual investment properties held by certain asset-holding subsidiaries. The banks also hold charges over the shares of certain subsidiaries and any intermediary holding companies of those subsidiaries. Any associated fees in arranging the bank borrowings unamortised as at the year end are offset against amounts drawn on the facilities as shown in the table below:

 
 
 
                                                 For the          For the 
                                              year ended       year ended 
                                           31 March 2021    31 March 2020 
                                                 GBP'000          GBP'000 
                                        ----------------  --------------- 
 Balance at start of year                        272,500          208,447 
 Bank borrowings drawn                            84,550           64,053 
                                        ----------------  --------------- 
 Bank borrowings drawn at end of year            357,050          272,500 
                                        ----------------  --------------- 
 Unamortised costs at start of year              (3,330)          (3,291) 
 Less: loan issue costs incurred                 (2,893)          (1,364) 
 Add: loan issue costs amortised                   1,293            1,325 
                                        ----------------  --------------- 
 Unamortised costs at end of year                (4,930)          (3,330) 
 At end of year                                  352,120          269,170 
                                        ----------------  --------------- 
 
 
 
                                  Loan Balance*     Loan Balance   Loan Principle   Loan Principle 
                                  31 March 2021    31 March 2020    31 March 2021    31 March 2020 
                                        GBP'000          GBP'000          GBP'000          GBP'000 
                                ---------------  ---------------  ---------------  --------------- 
 Maturity of bank borrowings: 
 Repayable within 1 
  year                                   59,937           59,730           60,000           60,000 
 Repayable between 
  1 to 2 years                           99,256           99,004          100,000          100,000 
 Repayable between 
  2 to 5 years                           59,102           58,840           60,000           60,000 
 Repayable after 5 
  years                                 133,825           51,596          137,050           52,500 
 Total                                  352,120          269,170          357,050          272,500 
                                ---------------  ---------------  ---------------  --------------- 
 
 
   *   Loan balance net of unamortised costs. 

The Group is party to the following loan facility agreements:

A 10-year Sterling Term Facility Agreement dated 2 November 2017 for up to GBP52,500,000 with Scottish Widows Limited. Interest is fixed at a total of 2.9936% per annum.

The borrowings include amounts secured on investment property to the value of GBP170,831,000 (2020: GBP170,599,000).

A 3-year Sterling Revolving Credit Facility Agreement dated 15 November 2017 for up to GBP40,000,000 (increased to GBP60,000,000) with Lloyds Bank plc. Interest is charged at LIBOR +1.50% margin. This facility was extended in the normal course to November 2021. Since the year end, the facility with Lloyds Bank plc has been successfully re-financed with a 2 year Revolving Credit Facility expiring in July 2023.

The borrowings include amounts secured on investment property to the value of GBP149,728,000 (2020: GBP147,475,000).

A 3-year Revolving Credit Facility Agreement dated 28 November 2018 for up to GBP100,000,000 with HSBC Bank PLC. Interest is charged at LIBOR +1.70% margin. During the year this facility was extended to 27 November 2022 with interest charged at LIBOR + 1.90% margin.

The borrowings include amounts secured on investment property to the value of GBP219,606,000 (2020: GBP216,026,000).

A 5-year loan facility with National Westminster Bank Plc, dated 15 August 2019, for up to GBP60,000,000. Interest is charged at LIBOR +2.00% margin and has been fixed by way of a 5-year swap. The swap fixes interest on GBP20,000,000 at 0.7105% and GBP40,000,000 at 0.5475%. The loan can be extended for an additional 2 years and there is the option of a further GBP40,000,000 accordion.

The borrowings include amounts secured on investment property to the value of GBP131,283,000 (2020: GBP129,933,000).

A 7-year loan facility with M&G Investment Management Limited, dated 22 January 2021, for up to GBP84,550,000. Interest is fixed at a total of 3.137% per annum.

The borrowings include amounts secured on investment property to the value of GBP225,221,000.

At 31 March 2021, the Group is in compliance with all covenants.

The covenants in place under the five agreements are summarised in the table below:

 
                                            Historical 
                                             and projected 
 Loan                                        interest cover   Loan to Value ratio 
-----------------------------------------  ----------------  -------------------- 
 Scottish Widows Limited 10-year facility   At least 325%     Must not exceed 40% 
 Lloyds Bank plc 3-year revolving 
  credit facility                           At least 250%     Must not exceed 55% 
 HSBC Bank PLC 3-year facility              At least 250%     Must not exceed 60% 
 National Westminster Bank Plc 5-year 
  facility                                  At least 250%     Must not exceed 50% 
 M&G Investment Management Limited 
  7-year facility                           At least 250%     Must not exceed 55% 
 

The Group's borrowings with Lloyds Bank plc, HSBC Bank PLC and National Westminster Bank Plc will be transitioning from the London Interbank Offer Rate (LIBOR) benchmark to Sterling Overnight Index Average (SONIA) benchmark in due course. There is expected to be negligible cost involved in the borrowing facility transition and the respective hedge instrument amendments.

21.0 Interest rate derivatives

The Group has entered into interest rate swap agreements with NatWest Markets in order to mitigate the risk of changes in interest rates on its loan with National Westminster Bank Plc under which GBP60,000,000 is currently drawn.

The swaps have a notional value of GBP60,000,000 and fix interest at 2.60% (including the 2% margin rate on the bank loan).

 
 
                                                 For the          For the 
                                              year ended       year ended 
                                           31 March 2021    31 March 2020 
                                                 GBP'000          GBP'000 
                                        ----------------  --------------- 
 At start of year                                  (478)                - 
 Change in fair value during the year               (66)            (478) 
                                        ----------------  --------------- 
 At end of the year                                (544)            (478) 
                                        ----------------  --------------- 
 

The table below shows the fair value measurement hierarchy for interest derivatives:

 
                 Quote prices   Significant     Significant 
                    In active    Observable    unobservable 
                      Markets        Inputs          Inputs 
                    (Level 1)     (Level 2)       (Level 3) 
                      GBP'000       GBP'000         GBP'000 
                -------------  ------------  -------------- 
 31 March 2021              -         (544)               - 
 31 March 2020              -         (478)               - 
                -------------  ------------  -------------- 
 

There have been no transfers between Level 1 and Level 2 during the year nor have there been any transfers between Level 2 and Level 3 during the year.

22.0 Share capital

Share capital represents the nominal value of consideration received by the Company for the issue of Ordinary shares.

 
 
                                              For the          For the 
                                           year ended       year ended 
                                        31 March 2021    31 March 2020 
                                              GBP'000          GBP'000 
                                     ----------------  --------------- 
 Share capital 
 At beginning and end of year                   6,225            6,225 
                                     ----------------  --------------- 
 
 Number of shares issued and fully 
  paid 
  Ordinary shares of GBP0.01 each 
 At beginning and end of year             622,461,380      622,461,380 
 
 

The Company holds 565,000 (2020: 815,000) Ordinary shares in treasury. On 24 March 2021, the Company reissued 250,000 Ordinary shares from treasury.

The number of Ordinary shares used to calculate the net asset value is 621,896,380 (2020: 621,646,380).

23.0 Share premium reserve

The share premium reserve represents the amounts subscribed for Ordinary share capital in excess of nominal value less associated issue costs of the subscriptions.

 
 
                                               For the          For the 
                                            year ended       year ended 
                                         31 March 2021    31 March 2020 
                                               GBP'000          GBP'000 
                                      ----------------  --------------- 
 At beginning of year                          292,405          292,405 
 Premium arising on shares reissued 
  from treasury                                     58                - 
 At end of year                                292,463          292,405 
                                      ----------------  --------------- 
 
 

24.0 Capital reduction reserve

The capital reduction reserve is a distributable reserve to which the value of the cancelled share premium has been transferred. Pursuant to Article 3 of The Companies (Reduction of Share Capital) Order 2008, the balance held in the capital reduction reserve is to be treated for the purposes of Part 23 of the Companies Act 2006 as a realised profit and therefore available for distribution in accordance with section 830 of the Companies Act. The Company has used this reserve for the costs of buying back shares to be held in treasury.

 
                                             For the          For the 
                                          year ended       year ended 
                                       31 March 2021    31 March 2020 
                                             GBP'000          GBP'000 
                                    ----------------  --------------- 
 
 At beginning of year                        330,926          331,625 
 Shares bought back into treasury                  -            (699) 
 Shares reissued from treasury                   214                - 
 At end of year                              331,140          330,926 
                                    ----------------  --------------- 
 
 

The Company holds 565,000 (2020: 815,000) Ordinary shares in treasury. The shares will continue to be held in treasury until either re-issued or cancelled.

During the year, the Company re-issued 250,000 Ordinary shares from treasury for a total of GBP272,000.

During the comparative year, the Company purchased 815,000 Ordinary shares for a total cost of GBP699,000 to be held in treasury.

25.0 Retained earnings

This reserve represents the profits and losses of the Group.

 
 
                                               For the          For the 
                                            year ended       year ended 
                                         31 March 2021    31 March 2020 
                                               GBP'000          GBP'000 
                                      ----------------  --------------- 
 At beginning of year                           41,008           36,253 
 Profit for the year                            36,075           37,725 
 Dividends paid in the year (as per 
  note 14.0)                                  (33,413)         (32,970) 
                                      ----------------  --------------- 
 At end of year                                 43,670           41,008 
                                      ----------------  --------------- 
 
 

26.0 Net asset value

Basic NAV per share is calculated by dividing net assets in the Consolidated Statement of Financial Position attributable to ordinary equity holders of the parent by the number of Ordinary shares outstanding at the end of the year.

Net asset values have been calculated as follows:

 
                                         31 March 2021   31 March 2020 
                                        --------------  -------------- 
 
 Net assets (GBP'000)                          673,498         670,564 
                                        --------------  -------------- 
 Number of Ordinary shares in issue 
  at end of year                           622,461,380     622,461,380 
 Number of Ordinary shares held in 
  treasury                                   (565,000)       (815,000) 
                                        --------------  -------------- 
 Number of Ordinary shares excluding 
  treasury shares held by the Company      621,896,380     621,646,380 
                                        --------------  -------------- 
 
   NAV - basic and diluted                     108.30p         107.87p 
                                        --------------  -------------- 
 
 

27.0 Reconciliation of liabilities to cash flows from financing

 
                                                                            For the 
                                         Interest rate         Bank      year ended 
                                           derivatives   borrowings   31 March 2021 
                                               GBP'000      GBP'000         GBP'000 
                                        --------------  -----------  -------------- 
 
 At beginning of year                            (478)      269,170         268,692 
 Cash flows from financing activities 
 Loan draw down                                      -       84,550          84,550 
 Loan arrangement costs paid                         -      (2,811)         (2,811) 
 
 Non cash movements 
 Loan arrangement fees payable                       -         (82)            (82) 
 Amortisation of loan arrangement 
  costs                                              -        1,293           1,293 
 Change in valuation                              (66)            -            (66) 
                                        --------------  -----------  -------------- 
 At end of year                                  (544)      352,120         351,576 
                                        --------------  -----------  -------------- 
 
 
 
                                                                            For the 
                                         Interest rate         Bank      year ended 
                                           derivatives   borrowings   31 March 2020 
                                               GBP'000      GBP'000         GBP'000 
                                        --------------  -----------  -------------- 
 
 At beginning of year                                -      205,156         205,156 
 Cash flows from financing activities 
 Loan draw down                                      -       64,053          64,053 
 Loan arrangement costs paid                         -      (1,364)         (1,364) 
 
 Non cash movements 
 Amortisation of loan arrangement 
  costs                                              -        1,325           1,325 
 Change in valuation                             (478)            -           (478) 
 At end of year                                  (478)      269,170         268,692 
                                        --------------  -----------  -------------- 
 
 

28.0 Operating leases

The Group is party to a number of operating leases on its investment properties with Approved Providers. The future minimum lease payments under non-cancellable operating leases receivable by the Group are as follows:

 
                       31 March 2021   31 March 2020 
                             GBP'000         GBP'000 
                      --------------  -------------- 
 Amounts receivable 
 < 1 year                     50,367          48,416 
 1-2 years                    50,410          48,451 
 2-5 years                   151,511         145,545 
 > 5 years                   873,826         886,677 
 At end of year            1,126,114       1,129,089 
                      --------------  -------------- 
 
 

Leases are direct-let agreements with Approved Providers for a term between 15 to 37 years with indexed linked annual rent reviews. All current leases are full repairing and insuring leases; the tenants are therefore obliged to repair, maintain and renew the properties back to the original conditions.

The following table gives details of percentage of annual rental income per Approved Provider:

 
                                            31 March 2021   31 March 2020 
                                                        %               % 
                                           --------------  -------------- 
 Auckland Home Solutions                            23.88           22.73 
 Falcon Housing Association CIC                     19.74           20.43 
 Bespoke Supportive Tenancies                       13.25           11.05 
 Inclusion Housing CIC                               8.70            8.74 
 Westmoreland Supported Housing Limited              6.07            7.97 
 Encircle Housing Limited                            5.96            6.11 
 Trinity Housing Association Limited                 5.31            5.50 
 Pivotal Housing Association                         3.91            3.96 
 Harbour Light Assisted Living CIC                   3.67            3.76 
 Chrysalis Supported Association Limited             3.38            3.49 
 New Walk Property Management CIC                    2.80            2.87 
 My Space Housing Solutions                          1.16            1.19 
 IKE Supported Housing Limited                       1.12            1.15 
 Hilldale Housing Association Limited                0.96            0.98 
 Blue Square Limited                                 0.07            0.07 
 Qualitas Housing                                    0.02               - 
 Total                                              100.0           100.0 
                                           --------------  -------------- 
 
 

The Group is also party to a number of operating leases on its long leasehold properties. The ground rent payment

commitments under these operating leases are negligible so the future minimum lease payments under these leases have not been disclosed in these financial statements.

29.0 Controlling parties

As at 31 March 2021, there is no ultimate controlling party.

30.0 Related party disclosures

The Directors are remunerated for their services at such rate as the Directors shall from time to time determine. The aggregate remuneration and benefits in kind of the Directors of the Company (in each case, solely in their capacity as such) in respect of the year ended 31 March 2021 payable out of the assets of the Company is not expected to exceed GBP200,000.

Fees of GBP182,000 (2020: GBP162,000) were incurred and paid to the Directors.

As at 31 March 2021, the Directors held the following number of shares:

 
                                                           31 March 2021     31 March 2020 
 Director                                                Ordinary shares   Ordinary shares 
                                                        ----------------  ---------------- 
 
 Michael Wrobel       Chairman                                   100,598           100,598 
 Alastair Moss        Director                                    11,766            11,766 
 Alison Hadden        Director                                         -                 - 
                      Audit and Management Engagement 
 Caroline Gulliver     Committee Chair                            58,832            58,832 
 Peter Baxter         Director                                    47,065            47,065 
-------------------  ---------------------------------  ----------------  ---------------- 
 

Remuneration

The Investment Adviser has reviewed its remuneration policies and procedures to ensure incentives are aligned with the requirements of AIFMD. It includes measures to avoid conflicts of interest such as providing staff with a fixed monthly salary and determining discretionary payments by the performance of the Investment Adviser as a whole and not linked to any one AIF in particular. The Investment Adviser and its staff receive no remuneration through profit share, carried interest, co-investment or other schemes related to the Company's performance.

31.0 Transactions with the Investment Adviser

On 1 November 2016, Civitas Investment Management Limited ("CIM") was appointed as the Investment Adviser of the Company.

Fees of GBP6,117,000 (2020: GBP6,131,000) were incurred and paid to CIM. In addition, disbursements of GBPnil (2020: GBP52,000) were paid in the year.

As at 31 March 2021, a net amount of GBP13,000 (2020: GBPnil) was due from CIM.

As at 31 March 2021, CIM held 50,000 Ordinary shares in the Company.

32.0 Consolidated entities

The Company has provided a guarantee under s479C of the Companies Act 2006 in respect of the financial year ended 31 March 2021 for a number of its subsidiary companies (as indicated in the table below). The guarantee is over all outstanding liabilities to which the subsidiary companies are subject at 31 March 2021 until they are satisfied in full.

The Group consists of a parent company, Civitas Social Housing PLC, incorporated in England and Wales (company number 10402528) and a number of subsidiaries held directly by Civitas Social Housing PLC, which operate and are incorporated in England and Wales or Jersey.

The Group owns 100% equity shares of all subsidiaries listed below and has the power to appoint and remove the majority of the board of directors of those subsidiaries. The relevant activities of the below subsidiaries are determined by the Board of Directors based on the purpose of each company.

Therefore, the Directors concluded that the Group has control over all these entities and all these entities have been consolidated within the consolidated financial statements.

A list of all related undertakings included within these consolidated financial statements are noted below. Indirectly held subsidiary companies are marked by an indentation in the table below.

 
 Name                                                 Registered                 Country of       Ownership 
                                                          number                  incorporation 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Principal                      % 
                                                                    activity 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
 Civitas Social Housing Finance                                    Finance       England & 
  Company 1 Limited                             ++      10997707    company       Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
 Civitas Social Housing Jersey                                     Holding 
  1 Limited                                               124129    company      Jersey             100.00% 
---------------------------------------------------  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV1 Limited                ++      10518729    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV2 Limited                ++      10114251    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV11 Limited               ++      10546749    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV15 Limited               ++      09777380    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV25 Limited               ++      10791473    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV27 Limited               ++      10883112    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV33 Limited               ++      10546407    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV35 Limited               ++      10588530    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV38 Limited               ++      10738318    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV39 Limited               ++      10547333    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV40 Limited               ++      10738510    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV41 Limited               ++      10738542    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV50 Limited               ++      10775419    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
 Civitas Social Housing Finance                                    Finance       England & 
  Company 2 Limited                             ++      10997698    company       Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
 Civitas Social Housing Jersey                                     Holding 
  2 Limited                                               124876    company      Jersey             100.00% 
---------------------------------------------------  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV3 Limited                ++      10156529    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV4 Limited                ++      10433744    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV5 Limited                ++      10479104    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV6 Limited                ++      10674493    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV9 Limited                ++      10536388    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV10 Limited               ++      10535243    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV12 Limited               ++      10546753    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV17 Limited               ++      10479036    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV18 Limited               ++      10546651    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV19 Limited               ++      10548932    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV20 Limited               ++      10588735    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV22 Limited               ++      10743958    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV24 Limited               ++      10751512    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV26 Limited               ++      10864336    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV29 Limited               ++      10911565    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV30 Limited               ++      10956025    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV31 Limited               ++      10974889    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV32 Limited               ++      11007173    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV34 Limited               ++      10738381    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV36 Limited               ++      10588792    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV42 Limited               ++      10738556    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV43 Limited               ++      10534877    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV45 Limited               ++      10871854    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV46 Limited               ++      10871910    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV47 Limited               ++      10873270    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV48 Limited               ++      10873295    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV51 Limited               ++      10826693    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV52 Limited               ++      10827006    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV63 Limited               ++      10937805    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV64 Limited               ++      10938411    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV70 Limited               ++      10770201    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV71 Limited               ++      10888639    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV72 Limited               ++      10938022    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV74 Limited               ++      11001855    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV75 Limited               ++      11001834    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV80 Limited               ++      11001998    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
 Civitas Social Housing Finance                                    Finance       England & 
  Company 3 Limited                             ++      10997714    Company       Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV8 Limited                ++      10536157    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV28 Limited               ++      10895228    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV53 Limited               ++      11021625    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV55 Limited               ++      11056455    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV57 Limited               ++      11091444    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV60 Limited               ++      11111908    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV61 Limited               ++      10937662    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV66 Limited               ++      10937898    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV77 Limited               ++      11166491    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV78 Limited               ++      11170099    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV79 Limited               ++      11236544    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV81 Limited               ++      11192811    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV82 Limited               ++      11380796    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV83 Limited               ++      11371128    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV85 Limited               ++      11300749    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV95 Limited               ++      11208184    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV97 Limited               ++      11463890    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV103 Limited              ++      11500596    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV105 Limited              ++      11532177    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV106 Limited              ++      11532179    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV107 Limited              ++      11532182    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV116 Limited              ++      11504399    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV117 Limited              ++      11504445    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
 Civitas Social Housing Finance                                    Finance       England & 
  Company 4 Limited                             ++      11906660    Company       Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV23 Limited               ++      10746881    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV54 Limited               ++      11039750    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV59 Limited               ++      11111912    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV69 Limited               ++      11142372    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV73 Limited               ++      10939075    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV84 Limited               ++      11381455    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV86 Limited               ++      11418432    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV87 Limited               ++      10888903    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV88 Limited               ++      10939044    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV90 Limited               ++      10939131    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV91 Limited               ++      10941377    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV92 Limited               ++      11449913    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV93 Limited               ++      11043111    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV94 Limited               ++      11208105    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV96 Limited               ++      11270786    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV100 Limited              ++      11069703    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV101 Limited              ++      09978282    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV102 Limited              ++      11521555    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV109 Limited              ++      11532120    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV112 Limited              ++      11579750    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV114 Limited              ++      11579733    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV115 Limited              ++      11522178    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV118 Limited              ++      11411498    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV121 Limited              ++      11099917    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV122 Limited              ++      11482646    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV126 Limited              ++      11459821    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV127 Limited              ++      10941401    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV129 Limited              ++      11664994    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV130 Limited              ++      11705074    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV131 Limited              ++      11675132    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV132 Limited              ++      11473735    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Holding       England & 
            Civitas SPV145 Limited              ++      11842306    company       Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                 SPV153 Limited (previously                        Property      England & 
                  Fieldbay Limited)                      5219012    investment    Wales             100.00% 
---------------------------------------------------  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV148 Limited              ++      11632633    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV149 Limited              ++      11462691    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV150 Limited              ++      11462555    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            FPI CO 324 Ltd                      ++      11633019    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
 Civitas Social Housing Finance                                    Finance       England & 
  Company 5 Limited                                     13083077    Company       Wales             100.00% 
---------------------------------------------------  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV7 Limited                ++      10536368    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV13 Limited               ++      09517692    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV37 Limited               ++      10738450    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV44 Limited               ++      10588783    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV49 Limited               ++      11031349    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV56 Limited               ++      11056465    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV62 Limited               ++      10937528    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV65 Limited               ++      10938467    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV67 Limited               ++      10937929    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV68 Limited               ++      10938269    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV98 Limited               ++      11478695    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV99 Limited               ++      11478707    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV104 Limited              ++      11532174    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV108 Limited              ++      11532135    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV113 Limited              ++      11580068    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV123 Limited              ++      08253452    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV133 Limited              ++      11698972    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV134 Limited              ++      11689461    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV135 Limited              ++      11579880    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV136 Limited              ++      11579760    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV143 Limited              ++      11546808    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV144 Limited              ++      11546696    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Holding       England & 
            Civitas SPV146 Limited              ++      11861500    Company       Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
                 Bryn Eithin (2019) Limited     ++      11844898    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Holding       England & 
            Civitas SPV147 Limited              ++      11861974    Company       Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
                 Mynydd Mawr (2019) Limited     ++      11844917    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV152 Limited              ++      11955719    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV155 Limited              ++      12044281    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV156 Limited              ++      12081093    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV157 Limited              ++      12188610    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV158 Limited              ++      12202674    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Civitas SPV160 Limited              ++      12272906    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Bedford SPV1 Limited                ++      12315518    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            Bridge Property Herts Limited       ++      12435985    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
                 Bridge Propco Limited          ++      12445439    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
            FPI Co 294 Ltd                      ++      11519226    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
 Civitas SPV14 Limited                          ++      10479041    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
 Civitas SPV16 Limited                          ++      09917557    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
 Civitas SPV21 Limited                          ++      10631541    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
                                                                   Property      England & 
 Civitas SPV159 Limited                         ++      12258313    investment    Wales             100.00% 
--------------------------------------------  -----  -----------  ------------  ---------------  ---------- 
 

++ These entities are exempt from the requirements of the Companies Act 2006 relating to the audit of individual financial statements by virtue of Section 479A of that Act. These are all entities that have a year end of 31 March 2021.

The registered addresses for the subsidiaries are consistent based on their country of incorporation and are as follows:

-- England & Wales entities: Beaufort House, 51 New North Road, Exeter, Devon, EX4 4EP

-- Jersey entities: 12 Castle Street, St Helier, Jersey, JE2 3RT

33.0 Financial risk management

33.1. Financial instruments

The Group's principal financial assets and liabilities are those that arise directly from its operations: trade and other receivables, trade and other payables and cash and cash equivalents. The Group's other principal financial liabilities are bank borrowings, the main purpose of which is to finance the acquisition and development of the Group's investment property portfolio, and interest rate derivatives as detailed in notes 20.0 and 21.0.

All financial liabilities are measured at amortised cost, except interest rate derivatives, which are measured at fair value. All financial instruments were designated in their current categories upon initial recognition.

Set out below is a comparison by class of the carrying amounts and fair value of the Group's financial instruments that are carried in the financial statements:

 
                                   Book value                    Book value   Fair value 
                                     31 March       Fair value     31 March     31 March 
                                         2021    31 March 2021         2020         2020 
                                      GBP'000          GBP'000      GBP'000      GBP'000 
                                  -----------  ---------------  -----------  ----------- 
 Financial assets 
 Trade and other receivables(1)        11,667           11,667        8,595        8,595 
 Cash and cash equivalents            107,097          107,097       58,374       58,374 
                                  -----------  ---------------  -----------  ----------- 
 
 Financial liabilities 
 Trade and other payables(2)            8,699            8,699        7,498        7,498 
 Bank borrowings                      352,120          354,142      269,170      269,174 
 Interest rate derivatives                544              544          478          478 
                                  -----------  ---------------  -----------  ----------- 
 

(1) Excludes prepayments and debtors arising on rent smoothing.

(2) Excludes deferred income and tax liabilities.

The Group has five bank loans: a 10-year fixed rate loan of GBP52,500,000 provided by Scottish Widows Limited; a 3-year revolving credit facility variable rate loan of GBP60,000,000 provided by Lloyds Bank plc; a 3-year revolving credit facility variable rate loan of GBP100,000,000 provided by HSBC Bank PLC; a 5-year revolving credit facility variable rate loan of GBP60,000,000 provided by National Westminster Bank Plc; and a 7-year fixed rate loan of GBP84,550,000 with M&G Investment Management Limited. The fair value of the fixed rate loan is determined by comparing the discounted future cash flows.

Financial risk management

The Group is exposed to market risk, interest rate risk, credit risk and liquidity risk in the current and future periods. The Board of Directors oversees the management of these risks. The Board of Directors reviews and agrees policies for managing each of these risks that are summarised below.

33.2. Market risk

The Group's activities will expose it primarily to the market risks associated with changes in property values and changes in interest rates.

Risk relating to investment in property

Investment in property is subject to varying degrees of risk. Some factors that affect the value of the investment in property include:

-- changes in the general economic climate;

-- competition for available properties;

-- obsolescence; and

-- government regulations, including planning, environmental and tax laws.

Variations in the above factors can affect the valuation of assets held by the Group and as a result can influence the financial performance of the Group.

Risk relating to liquidity funds classified as cash and cash equivalents

The Group holds positions in two AAA rated liquidity funds that invest in a diversified range of government and non-government money market securities, which are subject to varying degrees of risk. Some factors that affect the value of the liquidity funds include:

-- the performance of the underlying government and non-government money market securities; and

-- interest rates.

Variations in the above factors can affect the valuation of assets held by the Group and as a result can influence the financial performance of the Group.

33.3. Interest rate risk

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates.

The Group's interest rate risk principally arises from long-term borrowings. To manage this, the Group has entered into a fixed rate bank loan and three variable rate bank loans. The Group has entered into an interest rate swap on the 5-year loan facility with National Westminster Bank Plc in order to mitigate the risk of rising interest rates.

At 31 March 2021, 55% (2020: 41%) of the Group's borrowings are subject to a fixed rate of interest.

The exposure of the Group to variable rates of interest is considered upon drawing of any new loan facilities, to ensure that the Group's exposure to interest rate fluctuations is within acceptable levels.

The Investment Adviser monitors the Group's exposure to any changes in interest rate on an ongoing basis, with the Board updated on a quarterly basis of the current exposure of the Group's loan facilities.

As at 31 March 2021, if interest rates had been 100 basis points higher/(lower) with all other variables held constant the impact on profits after taxation for the year would be as below. The Investment Adviser anticipates these levels are reasonably possible based on the observation of current market conditions that interest rates would not fluctuate more than 1%.

 
                                          31 March 2021   31 March 2020 
                                                GBP'000         GBP'000 
                                         --------------  -------------- 
 (Decrease)/increase in profits due to 
  interest rates 
 100 basis points higher                          (529)         (1,016) 
 100 basis points lower                           1,600           1,535 
                                         --------------  -------------- 
 
 

The average effective interest rates of financial instruments at 31 March 2021 were as follows:

 
                                    31 March 2021   31 March 2020 
                                                %               % 
                                   --------------  -------------- 
 Bank borrowings - fixed rate             2.93584         2.31950 
 Bank borrowings - variable rate          1.75639         2.80046 
 Cash and cash equivalents                      -         0.11048 
                                   --------------  -------------- 
 
 

The Group's borrowings with Lloyds Bank plc, HSBC Bank PLC and National Westminster Bank Plc will be transitioning from the London Interbank Offer Rate (LIBOR) benchmark to Sterling Overnight Index Average (SONIA) benchmark in due course. There is expected to be negligible cost involved in the borrowing facility transition and the respective hedge instrument amendments.

33.4. Credit risk

Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. The Group is exposed to credit risks from both its leasing activities and financing activities, including deposits with banks and financial institutions.

Debtors and accrued income represent rent due or accrued, these amounts due are diversified between a number of different Approved Providers of differing financial strength, see note 28.0 for details of the different counterparties. None of the Approved Providers have listed debt and as such do not have a credit rating, however, the diversified nature of this asset supports the credit quality.

The Group has policies in place to ensure that rental contracts are entered into only with lessees with an appropriate credit and operational history, and limits exposure to any one tenant. The credit risk is considered to be further reduced as the source of the rents received by the Group is ultimately provided by the Government, by way of housing benefit and care provision, via a diverse range of Local Authorities.

For details of provisions for impairment please refer to note 17.0

Credit risk related to financial instruments and cash deposits

One of the principal credit risks of the Group will arise with the banks and financial institutions. The Board of Directors believes that the credit risk on short-term deposits and current account cash balances is limited because the counterparties are banks considered to be of good credit quality. In the case of cash deposits held with lawyers, the credit risk is limited because the cash is held by the lawyers within client accounts at banks with high credit quality.

The credit ratings for banks where balances are held by the Group are as follows:

 
 Lloyds Bank plc                 A+/F1 
 HSBC Bank plc                   A+/F1 
 RBS International Limited       A/FI 
 National Westminster Bank plc   A+/F1 
 

Ratings advised by Fitch.

33.5. Liquidity risk

The Group manages its liquidity and funding risks by considering cash flow forecasts and ensuring sufficient cash balances are held within the Group to meet future needs. Prudent liquidity risk management implies maintaining sufficient cash and marketable securities, the availability of financing through appropriate and adequate credit lines, and the ability of customers to settle obligations within normal terms of credit. The Group ensures, through forecasting of capital requirements, that adequate cash is available.

The following table details the Group's maturity profile in respect of its financial instrument liabilities based on contractual undiscounted payments:

 
                    On demand    <1 year   1-5 years   > 5 years      Total 
                      GBP'000    GBP'000     GBP'000     GBP'000    GBP'000 
                   ----------  ---------  ----------  ----------  --------- 
 31 March 2021 
 Trade and other 
  payables              8,699          -           -                  8,699 
 Bank borrowings            -     67,909     181,048     144,602    393,559 
                        8,699     67,909     181,048     144,602    402,258 
                   ----------  ---------  ----------  ----------  --------- 
 
 31 March 2020 
 Trade and other 
  payables              7,498          -           -           -      7,498 
 Bank borrowings            -     66,896     174,785      55,002    296,683 
                        7,498     66,896     174,785      55,002    304,181 
                   ----------  ---------  ----------  ----------  --------- 
 
 

The profile above shows the maturity profile at 31 March 2021 and included within the contracted payments is GBP36,509,000 (2020: GBP24,183,000) of loan interest payable up to the point of maturity.

34.0 Capital Commitments

At 31 March 2021, the Company had no outstanding capital commitments (2020: GBP22,100,000). As at 31 March 2020, GBP12,100,000 related to two properties under development, for which the Company had entered into a conditional sale and purchase agreement contingent on the completion of development. GBP10,000,000 related to a capital payment for the same properties contingent on the operators achieving certain financial obligations.

Amounts totalling GBPNil (2020: GBP850,000) have been allocated for capital works expenditure on properties, subject to future proofing activities to ensure the longevity of occupation by residents.

35.0 Post balance sheet events

Acquisitions

In April 2021, the Group completed the purchase of a portfolio consisting of 13 existing specialist supported housing properties for 51 adults with learning difficulties in South Wales together with two appurtenant day care accommodation facilities which are integral to the care provided to the adults in the supported living accommodation. The purchase price was c.GBP10,900,000.

In May 2021, the Group also successfully completed on the acquisition of an additional portfolio of 10 properties each let to an existing Housing Association on a 15 year lease for which the purchase price was c.GBP8,600,000.

Dividends

On 11 May 2021, the Board declared a quarterly dividend in respect of the Ordinary shares for the three months to 31 March 2021 of 1.350 pence per Ordinary share totalling GBP8,396,000. The dividend was paid on 11 June 2021 to holders of Ordinary shares on the register as at 21 May 2021. The dividend was paid as a REIT property income distribution ("PID").

Remuneration

From 1 April 2021, the remuneration of the Directors, Audit and Management Engagement Committee Chairman and Chairman's annual fee will increase by 4%. The Audit and Management Engagement Committee Chairman will also receive an additional GBP1,000 annually.

Financing

The facility with Lloyds Bank plc has also been successfully re-financed with a 2 year Revolving Credit Facility expiring in July 2023.

Sale of Treasury Shares

Since the year end, the balance of the Company's shares held in treasury (565,000) were sold. Gross consideration before the deduction of fees was GBP654,000. The Company no longer holds any shares in treasury.

Company Statement of Financial Position

As at 31 March 2021

 
                                         31 March 2021   31 March 2020 
                                  Note         GBP'000         GBP'000 
                                        --------------  -------------- 
 Assets 
 Non-current assets 
 Investment in subsidiaries      7.0           720,918         706,920 
                                        --------------  -------------- 
 
 Current assets 
 Trade and other receivables     8.0             3,644           4,727 
 Cash and cash equivalents       9.0            15,447          29,011 
                                        --------------  -------------- 
                                                19,091          33,738 
                                        --------------  -------------- 
 Total assets                                  740,009         740,658 
                                        --------------  -------------- 
 
 Liabilities 
 Current liabilities 
 Trade and other payables        10.0        (171,655)       (191,942) 
                                        --------------  -------------- 
                                             (171,655)       (191,942) 
                                        --------------  -------------- 
 
 Total liabilities                           (171,655)       (191,942) 
                                        --------------  -------------- 
 Total net assets                              568,354         548,716 
                                        --------------  -------------- 
 
 Equity 
 Share capital                   11.0            6,225           6,225 
 Share premium reserve                         292,462         292,405 
 Capital reduction reserve                     331,140         330,926 
 Accumulated losses              12.0         (61,473)        (80,840) 
                                        --------------  -------------- 
 Total equity                                  568,354         548,716 
                                        --------------  -------------- 
 
 

The Company has taken advantage of the provisions of Companies Act 2006 s408 and does not disclose the Company's individual profit and loss account. Profits for the year were GBP52,780,000 (2020: loss of GBP9,110,000).

The Company financial statements above were approved by the Board of Directors of Civitas Social Housing PLC and authorised for issue and signed on its behalf by:

Michael Wrobel

Chairman and Independent Non-Executive Director

29 June 2021

Company No: 10402528

The notes set out below are an integral part of these financial statements.

Company Statement of Changes in Equity

For the year ended 31 March 2021

 
 
                                                           Share     Capital 
                                                 Share   premium   reduction   Accumulated      Total 
                                               Capital   reserve     reserve        losses     equity 
                                               GBP'000   GBP'000     GBP'000       GBP'000    GBP'000 
--------------------------------------------  --------  --------  ----------  ------------  --------- 
 Balance at 1 April 2019                         6,225   292,405     331,625      (38,760)    591,495 
 
 Loss and total comprehensive expense for 
  the year                                           -         -           -       (9,110)    (9,110) 
 Issue of Ordinary shares 
 Share bought back into treasury                     -         -       (699)             -      (699) 
 Dividends paid 
 Total interim dividends for the year ended 
  31 March 2020 (5.30p)                              -         -           -      (32,970)   (32,970) 
 Balance at 31 March 2020                        6,225   292,405     330,926      (80,840)    548,716 
                                              --------  --------  ----------  ------------  --------- 
 
 Profit and total comprehensive income for 
  the year                                           -         -           -        52,780     52,780 
 Issue of Ordinary shares 
 Share reissued from treasury                        -        57         214             -        271 
 Dividends paid 
 Total interim dividends for the year ended 
  31 March 2021 (5.375p)                             -         -           -      (33,413)   (33,413) 
 Balance at 31 March 2021                        6,225   292,462     331,140      (61,473)    568,354 
                                              --------  --------  ----------  ------------  --------- 
 
 

The notes set out below are an integral part of these financial statements.

Notes to the Company Financial Statements

For the year ended 31 March 2021

1.0 Corporate information

Civitas Social Housing PLC ("the Company") was incorporated in England and Wales under the Companies Act 2006 as a public company limited by shares on 29 September 2016 with company number 10402528 under the name Civitas REIT PLC, which was subsequently changed to the existing name on 3 October 2016.

The address of the registered office is Beaufort House, 51 New North Road, Exeter, Devon EX4 4EP. The Company is registered as an investment company under section 833 of the Companies Act 2006 in England and Wales and is domiciled in the United Kingdom.

The Company did not begin trading until 18 November 2016 when the shares were admitted to trading on the London Stock Exchange ("LSE").

The Company's Ordinary shares have been admitted to the Official List of the Financial Conduct Authority ("FCA"), and are traded on the LSE.

The principal activity of the Company is to act as the ultimate parent company of its subsidiaries (the "Group") and to provide shareholders with an attractive level of income, together with the potential for capital growth from investing in a portfolio of social homes.

2.0 Basis of preparation

The financial statements have been prepared on a historical cost basis and in accordance with Financial Reporting Standard 100 Application of Financial Reporting Requirements ("FRS 100"), Financial Reporting Standard 101 Reduced Disclosure Framework ("FRS 101") and the Companies Act 2006 as applicable to companies using FRS 101.

In preparing these financial statements, the Company applies the recognition, measurement and disclosure requirements of International Financial Reporting Standards ("Adopted IFRSs"), but makes amendments where necessary in order to comply with the Companies Act 2006 and has set out below where advantage of the FRS 101 disclosure exemptions has been taken.

In preparing these financial statements the Company has taken advantage of all disclosure exemptions conferred by FRS 101.

Therefore, these financial statements do not include:

   --     certain comparative information as otherwise required by IFRS; 
   --     certain disclosures regarding the Company's capital; 
   --     certain disclosures in relation to IFRS 15 Revenue Contracts with Customers 
   --     a statement of cash flows; 
   --     the effect of future accounting standards not yet adopted; 
   --     the disclosure of the remuneration of key management personnel; and 

-- disclosure of related party transactions with other wholly owned members of Civitas Social Housing PLC.

In addition, and in accordance with FRS 101, further disclosure exemptions have been adopted because equivalent disclosures are included in the Company's consolidated financial statements. These financial statements do not include certain disclosures in respect of:

   --     share based payments; 
   --     financial instruments; and 

-- fair value measurement other than certain disclosures required as a result of recording financial instruments at fair value.

The Company has taken advantage of the exemption in section 408 of the Companies Act 2006 not to present its own income statement or statement of comprehensive income.

New standards, amendments and interpretations

The following new standards are now effective and have been adopted for the year ended 31 March 2021.

-- Amendments to IAS1 'Presentation of Financial Statements' and IAS 8 'Accounting Policies, Changes in Accounting Estimates and Errors': (effective for annual periods beginning on or after 1 January 2020). These amendments clarify the definition of 'material'. The amendments make the standards more consistent but have no significant impact on the preparation of these financial statements.

Going concern

The financial statements have been prepared on a going concern basis.

As discussed in the Group financial statements above, the underlying assets of the Company benefit from a secure income stream and to date performance has not been negatively impacted by COVID-19.

The Company financial statements show an accumulated loss, however, this is due to a time-lag on profits from subsidiary companies being moved up the structure in the form of dividends.

The Company has a net current liability position of GBP152,564,000 (2020: GBP158,204,000). This balance arises due to the intercompany balances totalling GBP169,465,000 (2020: GBP187,911,000) with the Company's subsidiary companies. The amounts principally relate to bank loans drawn in the Company's subsidiary companies in order to finance the purchase of new acquisitions in accordance with the Group's business model. The directors of the subsidiary companies have provided a letter of comfort that they will not seek repayment of these balances within the next 12 months.

After review of these items, the Directors believe there are currently no material uncertainties in relation to the Company's ability to continue for a period of at least 12 months from the date of the Company's financial statements and therefore it is appropriate that the financial statements have been prepared on a going concern basis.

Significant judgements and sources of estimation uncertainty

The key source of estimation uncertainty relates to the Company's investment in Group companies, and is stated in the Company's separate financial statements at cost less impairment losses, if any. Impairment losses are determined with reference to the investment's fair value less estimated selling costs. Fair value is derived from the subsidiaries', and their subsidiaries', net assets at the balance sheet date. Investment properties held by the subsidiary companies are supported by independent valuation. Judgements and assumptions associated with the property values of the investments held by the subsidiary companies are detailed in the Group financial statements .

3.0 Accounting policies

The financial statements of the Company follow the accounting policies laid out in the Group's consolidated financial statements along with the following accounting policies which have been consistently applied:

Investments in subsidiaries

The investments in subsidiary companies are included in the Company's Statement of Financial Position at cost less provision for impairment. Impairment losses are determined with reference to the investment's fair value less estimated selling costs. Fair value is derived from the subsidiaries', and their subsidiaries', net assets at the balance sheet date. On disposal, the difference between the net disposal proceeds and its carrying amount is included in the income statement.

The investment in a subsidiary company may include both the purchase of shares and an intercompany loan which is subsequently capitalised in return for shares in the subsidiary company. The intercompany loan capitalised is disclosed in note 7.0 as a transfer between the shares and loan columns.

Loans to subsidiaries

Loans made to subsidiary companies which arise as part of the transactions for the acquisition of investments and are subsequently capitalised by the issue of shares are recognised as investment in subsidiaries at cost. At the point the loan is capitalised, this transaction is recognised as a transfer within the table in note 7.0.

Amounts due to subsidiary companies

Balances arising with subsidiary companies of a temporary nature are initially recognised at fair value and subsequently measured at amortised cost.

4.0 Dividends

Dividends are included in the financial statements in the year in which they are paid.

5.0 Employee information

Details of Directors' remuneration are included in note 6.0 of the consolidated financial statements. The Company had no employees during the year (2020: nil).

6.0 Audit fees

Audit fees in relation to the Company's financial statements total GBP272,000 (31 March 2020: GBP195,000). For further details, please refer to note 9.0 of the Group financial statements.

7.0 Investments in subsidiaries

 
 
                                                                              For the 
                                         Shares in         Loans to        year ended 
                                      subsidiaries     subsidiaries     31 March 2021 
                                           GBP'000          GBP'000           GBP'000 
                                   ---------------  ---------------  ---------------- 
 Balance at the beginning of the 
  year                                     678,247           28,673           706,920 
 Increase in investments                       928           14,383            15,311 
 Loans transferred                          25,573         (25,573)                 - 
 Impairment                                (1,313)                -           (1,313) 
 At the end of the year                    703,435           17,483           720,918 
                                   ---------------  ---------------  ---------------- 
 
 

Following a review comparing cost of investments to the underlying net assets of subsidiary companies, an impairment provision has been made of GBP1,313,000 (2020: GBPnil).

 
                                                                             For the 
                                         Shares in         Loans to       year ended 
                                      subsidiaries     subsidiaries    31 March 2020 
                                           GBP'000          GBP'000          GBP'000 
                                   ---------------  ---------------  --------------- 
 Balance at the beginning of the 
  year (as restated)                       590,208           86,288          676,496 
 Increase in investments                     4,015           28,232           32,247 
 Loans transferred                          84,024         (84,024)                - 
 Additions due to internal group 
  restructure                               93,289                -           93,289 
 Disposals due to internal group 
  restructure                             (93,289)          (1,823)         (95,112) 
                                   ---------------  ---------------  --------------- 
 At the end of the year                    678,247           28,673          706,920 
                                   ---------------  ---------------  --------------- 
 
 
 

Internal group restructures have taken place in the year in order to facilitate borrowings. As part of the restructures, a number of subsidiary companies where the assets are used as security for bank loans are now directly held by other Group companies.

8.0 Trade and other receivables

 
                                      31 March 2021   31 March 2020 
                                            GBP'000         GBP'000 
                                     --------------  -------------- 
 
 Trade receivables                              722               - 
 Prepayments and other receivables            1,433           3,357 
 Accrued income                               1,489           1,370 
                                     --------------  -------------- 
 Total                                        3,644           4,727 
                                     --------------  -------------- 
 

Prepayments and other receivable amounts include prepaid legal and professional fees of GBP200,000 (2020: GBP469,000) that have been incurred in connection with acquisitions yet to be completed and GBP817,000 (2020: GBP1,695,000) in respect of uncompleted works on the property portfolio.

9.0 Cash and cash equivalents

 
                              31 March 2021   31 March 2020 
                                    GBP'000         GBP'000 
                             --------------  -------------- 
 
 Cash held by solicitors                720           3,419 
 Liquidity funds                     10,485          10,475 
 Cash held at bank                    3,381             338 
                             --------------  -------------- 
 Cash and cash equivalents           14,586          14,232 
 Restricted cash                        861          14,779 
                             --------------  -------------- 
 Total cash held at bank             15,447          29,011 
                             --------------  -------------- 
 
 

Liquidity funds refer to money placed in money market funds. These are highly liquid funds with accessibility within 24 hours and subject to insignificant risk of changes in value.

Cash held by lawyers is money held in escrow for expenses expected to be incurred in relation to investment properties pending completion. These funds are available immediately on demand.

Restricted cash represents amounts held for specific commitments, tenant deposits and retention money held by lawyers in relation to deferred payments subject to achievement of certain conditions, other retentions and cash segregated to fund repair, maintenance and improvement works to bring the properties up to satisfactory standards for the Group and the tenants.

10.0 Trade and other payables

 
                                        31 March 2021   31 March 2020 
                                              GBP'000         GBP'000 
                                       --------------  -------------- 
 Retentions                                       490           2,653 
 Accruals                                         450             580 
 Dividends payable                                892             798 
 Deferred income                                  358               - 
 Amounts due to subsidiary companies          169,465         187,911 
 
 Total                                        171,655         191,942 
                                       --------------  -------------- 
 
 

11.0 Share capital

Share capital represents the nominal value of consideration received by the Company for the issue of Ordinary shares.

 
                                        For the          For the 
                                     year ended       year ended 
                                  31 March 2021    31 March 2020 
                                        GBP'000          GBP'000 
                                ---------------  --------------- 
 Share capital 
 At beginning and end of year             6,225            6,225 
                                ---------------  --------------- 
 

Number of shares issued and fully paid

 
 
                                                   For the          For the 
                                                year ended       year ended 
                                             31 March 2021    31 March 2020 
                                          ----------------  --------------- 
 Ordinary shares of GBP0.01 each 
 At beginning and end of year                  622,461,380      622,461,380 
                                          ---------------- 
 
 
 

The Company holds 565,000 (2020: 815,000) Ordinary shares in treasury. The number of Ordinary shares used to calculate the net asset value is 621,896,380 (2020: 621,646,380).

12.0 Accumulated losses

This reserve represents the profits and losses of the Company

 
                                                For the          For the 
                                             year ended       year ended 
                                          31 March 2021    31 March 2020 
                                                GBP'000          GBP'000 
                                        ---------------  --------------- 
 Balance at the beginning of the year          (80,840)         (38,760) 
 Profit/(loss) for the year                      52,780          (9,110) 
 Dividends paid in the year                    (33,413)         (32,970) 
                                        ---------------  --------------- 
 At end of year                                (61,473)         (80,840) 
                                        ---------------  --------------- 
 

13.0 Controlling parties

As at 31 March 2021, there is no ultimate controlling party.

14.0 Related party transactions

For all related party transactions and transactions with the Investment Adviser please make reference to notes 30.0 and 31.0 of the Group's consolidated financial statements, along with note 10.0 of the Company financial statements.

15.0 Post balance sheet events

Acquisition

In April 2021, the Group completed the purchase of a portfolio consisting of 13 existing specialist supported housing properties for 51 adults with learning difficulties in South Wales together with two appurtenant day care accommodation facilities which are integral to the care provided to the adults in the supported living accommodation. The purchase price was c.GBP10,900,000.

In May 2021, the Group also successfully completed on the acquisition of an additional portfolio of 10 properties each let to an existing Approved Provider on 1 15-year lease for which the purchase price was c.GBP8,600,000.

Dividends

On 11 May 2021, the Board declared a quarterly dividend in respect of the Ordinary shares for the three months to 31 March 2021 of 1.350 pence per Ordinary share totalling GBP8,396,000. The dividend was paid on 11 June 2021 to holders of Ordinary shares on the register as at 21 May 2021. The dividend was paid as a REIT property income distribution ("PID").

Remuneration

On 11 May 2021, the remuneration of the Directors, Audit and Management Engagement Committee Chairman and Chairman's annual fee will increase by 4%. The Audit and Management Engagement Committee Chairman will also receive an additional GBP1,000 annually.

Financing

The facility with Lloyds Bank plc has also been successfully re-financed with a 2 year Revolving Credit Facility expiring in July 2023.

Sale of Treasury Shares

Since the year end, the balance of the Company's shares held in treasury (565,000) were sold. Gross consideration before the deduction of fees was GBP654,000. The Company no longer holds any shares in treasury.

Glossary

ALMO means an arm's length management organisation, a not-for-profit company that provides housing services

on behalf of a Local Authority.

Alternative Performance Measures (APMs) means a financial measure of historical or future financial performance, financial position, or cash flows, other than a financial measure denied or specified in the applicable financial reporting framework.

Approved Provider means Approved Providers, Local Authorities, ALMOs, Community Interest Companies, Registered Charities and other regulated organisations directly or indirectly in receipt of payment from local or central government including the NHS.

Care Provider means a provider of care services to the occupants of Specialist Supported Housing, registered with the Care Quality Commission.

CIM means Civitas Investment Management Limited or CIM (formerly known as Civitas Housing Advisors Limited until its change of name on 7 May 2020).

Community Interest Company or CIC means a company approved by the Office of the Regulator of Community

Interest Companies as a community interest company and registered as such with Companies House.

Company means Civitas Social Housing PLC, a company incorporated in England and Wales with company number 10402528.

CMA Order means the Statutory Audit Services Order 2014, issued by the Competition and Markets Authority.

Current Leverage means the percentage taken as total bank borrowings over total assets.

Dividend Yield means the ratio of the total annual dividend payments over market price per share.

EPRA means the European Public Real Estate Association.

EPRA EPS is the EPRA earnings divided by the weighted average number of shares in issue in the period.

EPRA Net Reinstatement Value ("EPRA NRV ") is a new EPRA NAV metric which assumes that entities never sell assets and aims to represent the value required to rebuild the entity.

EPRA Net Tangible Assets ("EPRA NTA") is a new EPRA NAV metric which assumes that entities buy and sell assets, thereby crystallising certain levels of unavoidable deferred tax.

EPRA Net Disposal Value ("EPRA NDV") is a new EPRA NAV metric which represents the shareholders' value under a disposal scenario, where deferred tax, financial instruments and certain other adjustments are calculated to the full extent of their liability, net of any resulting tax.

EPRA Run Rate means the ratio of a company's earnings (excluding fair value gains/losses) over dividends paid to shareholders.

Gross Asset Value means total assets.

Group means the Company and its subsidiaries.

Housing Association or HA means an independent society, body of trustees or company established for the purpose of providing low-cost social housing for people in housing need generally on a non-profit making basis. Any trading surplus is typically used to maintain existing homes and to help finance new ones. Housing Associations are regulated by the Regulator of Social Housing.

IFRS Net Asset Value or IFRS NAV means the net asset value of the Group on the relevant date, prepared in accordance with IFRS accounting principles.

Investment Adviser means Civitas Investment Management Limited ("CIM"), a company incorporated in England and Wales with company number 10278444, in its capacity as investment adviser to the Company.

IPO means Initial Public Offering.

IRR means internal rate of return.

Levered IRR means the internal rate of return including the impact of debt.

Local Authority or LA means the administrative bodies for the local government in England comprising of 326 authorities (including 32 London boroughs).

Net Initial Yield means the ratio of net rental income and gross purchase price of a property.

NHS means the publicly funded healthcare system of the United Kingdom comprising The National Health Service in England, NHS Scotland, NHS Wales and Health and Social Care in Northern Ireland, including, for the

avoidance of doubt, NHS Trusts.

NHS Trust means a legal entity, set up by order of the Secretary of State under section 25 of, and Schedule 4 to, the National Health Service Act 2006, to provide goods and services for the purposes of the health service.

Ongoing Charges (previously Total Expense Ratios or TERs) means the figure published annually by the Company which shows the drag on performance caused by operational expenses. More specifically, it is the annual percentage reduction in shareholder returns as a result of recurring operational expenses assuming markets remain static and the portfolio is not traded. Although the Ongoing Charges figure is based on historical information, it provides shareholders with an indication of the likely level of costs that will be incurred in managing the Company in the future.

   Portfolio   means the Group's portfolio of assets. 

Portfolio Net Asset Value or Portfolio NAV means the net asset value of the Company, with assets aggregated rather than valued on an asset by asset basis, as at the relevant date, calculated on the basis of an independent Portfolio Valuation. See note 7.0 to Appendix 1 for a rreconciliation to IFRS NAV.

Portfolio Basis means the Portfolio NAV (as defined above).

Portfolio Valuation means an independent valuation of the Portfolio by Jones Lang LaSalle Limited or such other property adviser as the Directors may select from time to time, based upon the Portfolio being held, directly or indirectly, within a corporate vehicle or equivalent entity which is a wholly owned subsidiary of the Company and otherwise prepared in accordance with RICS "Red Book" guidelines.

REIT means a qualifying real estate investment trust in accordance with the UK REIT Regime introduced by the UK Finance Act 2006 and subsequently re-written into Part 12 of the Corporation Tax Act 2010.

RICS means Royal Institution of Chartered Surveyors.

RSH means the Regulator of Social Housing, the executive non-departmental public body, sponsored by the Ministry of Housing, Communities and Local Government, which is the regulator for Social Homes providers in England and Wales.

Social homes or social housing means social rented homes and other accommodation that are offered at rents subsidised below market level or are constituents of other appropriate rent regimes such as exempt rents or are subject to bespoke agreement with entities such as NHS Trusts and are provided by Approved Providers.

Specialist Supported Housing or SSH means social housing which incorporates some form of care or other ancillary service on the premises.

SPV means special purpose vehicle, a corporate vehicle in which the Group's properties are held.

Target Return means the target return on investment.

Valuation means an independent valuation of the Portfolio by Jones Lang LaSalle or such other property adviser as the Directors may select from time to time, prepared in accordance with RICS "Red Book" guidelines and based upon a valuation of each underlying investment property rather than the value ascribed to the portfolio and on the assumption of a theoretical sale of each property rather than the corporate entities in which all of the Company's investment properties are held.

Appendix 1 (unaudited)

Notes to the calculation of EPRA and other alternative performance measures

1.0 EPRA Earnings

 
                                                        For the          For the 
                                                     year ended       year ended 
                                                  31 March 2021    31 March 2020 
                                                ---------------  --------------- 
 Earnings from operational activities 
 Profit after taxation (GBP'000)                         36,075           37,725 
 Change in fair value of derivative financial 
  instruments (GBP'000)                                      66              478 
 Changes in value of investment properties 
  (GBP'000)                                             (5,511)          (9,389) 
 EPRA Earnings (GBP'000)                                 30,630           28,814 
 Weighted average number of shares in issue 
  (adjusted for shares held in treasury)            621,651,859      622,103,798 
 EPRA Earnings per share (EPS) - basic & 
  diluted                                                 4.93p            4.63p 
 
 

2.0 New EPRA NAV Metrics

EPRA has advised three new NAV measures to replace the EPRA NAV & EPRA NNNAV.

For Civitas Social Housing Group, the EPRA NAV calculation has been replaced by the EPRA Net Reinstatement Value and the EPRA NNNAV by the EPRA Net Disposal Value. Upon adoption of these new metrics there are no changes to these calculations.

2.1. EPRA Net Reinstatement Value

EPRA NAV metric which assumes that entities never sell assets and aims to represent the value required to rebuild the entity.

 
                                                    31 March     31 March 
                                                        2021         2020 
                                                 -----------  ----------- 
Net assets (GBP'000)                                 673,498      670,564 
Fair value of derivative financial instruments 
 (GBP'000                                                544          478 
                                                 -----------  ----------- 
EPRA Net Reinstatement Value (GBP'000)               674,042      671,042 
                                                 -----------  ----------- 
Number of Ordinary shares in issue 
 (adjusted for shares held in treasury)          621,896,380  622,646,380 
EPRA Net Reinstatement Value per share               108.38p      107.95p 
 

2.2. EPRA Net Tangible Assets

EPRA NAV metric which assumes that entities buy and sell assets, thereby crystallising certain levels of unavoidable deferred tax.

 
                                                      31 March      31 March 
                                                          2021          2020 
                                                  ------------  ------------ 
 Net assets (GBP'000)                                  673,498       670,564 
 Fair value of derivative financial instruments 
  (GBP'000)                                                544           478 
                                                  ------------  ------------ 
 EPRA Net Tangible Assets (GBP'000)                    674,042       671,042 
                                                  ------------  ------------ 
 Number of Ordinary shares in issue 
  (adjusted for shares held in treasury)           621,896,380   621,646,380 
 EPRA Net Tangible Asset per share                     108.38p       107.95p 
 

2.3. EPRA Net Disposal Value

EPRA NAV metric which represents the shareholders' value under a disposal scenario, where deferred tax, financial instruments and certain other adjustments are calculated to the full extent of their liability, net of any resulting tax.

 
                                             31 March     31 March 
                                                 2021         2020 
----------------------------------------  -----------  ----------- 
Net assets (GBP'000)                          673,498      670,564 
Fair value of bank borrowings (GBP'000)       (2,022)      (3,004) 
----------------------------------------  -----------  ----------- 
EPRA Net Disposal Value (GBP'000)             671,476      667,560 
----------------------------------------  -----------  ----------- 
Number of Ordinary shares in issue 
 (adjusted for shares held in treasury)   621,896,380  621,646,380 
EPRA Net Disposal Value per share             107.97p      107.39p 
 

3.0 EPRA Net Initial Yield

 
                                             31 March  31 March 
                                                 2021      2020 
                                            ---------  -------- 
Investment property (GBP'000)                 915,589   878,743 
Allowance for estimated purchasers' costs 
 (GBP'000)                                     53,753    51,182 
                                            ---------  -------- 
Gross up completed property portfolio 
 (GBP'000)                                    969,342   929,925 
                                            ---------  -------- 
Annualised net rents (GBP'000)                 50,780    48,891 
Add: notional rent expiration of rent 
 free periods or other lease incentives 
 (GBP'000)                                          -         - 
                                            ---------  -------- 
Topped-up net annualised rent                  50,780    48,891 
                                            ---------  -------- 
EPRA NIY                                        5.24%     5.26% 
EPRA "topped-up" NIY                            5.24%     5.26% 
 

4.0 EPRA Vacancy Rate

Estimated Market Rental Value ("ERV") of vacancy space divided by ERV of the whole portfolio.

 
                                           31 March 2021   31 March 2020 
                                          --------------  -------------- 
 Estimated Market Rental Value (ERV) of 
  vacant spaces (GBP'000)                              -               - 
 Estimated Market Rental Value (ERV) of 
  whole portfolio (GBP'000)                       50,380          48,416 
                                          --------------  -------------- 
 EPRA Vacancy Rate                                    0%              0% 
                                          --------------  -------------- 
 
 
   5.0   EPRA Costs Ratio 

Administrative and operating costs divided by gross rental income.

 
                                                    For the          For the 
                                                 year ended       year ended 
                                              31 March 2021    31 March 2020 
                                            ---------------  --------------- 
 Total administrative and operating costs 
  (GBP'000)                                           9,787            9,860 
 Gross rental income (GBP'000)                       48,134           45,906 
                                            ---------------  --------------- 
 EPRA cost ratio                                     20.33%           21.48% 
                                            ---------------  --------------- 
 

6.0 EPRA Table of Capital Expenditure

 
                                                       For the          For the 
                                                    year ended       year ended 
                                                 31 March 2021    31 March 2020 
                                                       GBP'000          GBP'000 
 Acquisitions including incidental costs 
  of purchase                                           16,108           36,747 
 Investment properties portfolio expenditure 
   Enhancing lettable space                              4,077            1,758 
   Tenant incentives                                    11,217            3,844 
 Total Capital Expenditure                              31,402           42,349 
                                               ---------------  --------------- 
 Conversion from accruals to cash basis                    215            9,826 
                                               ---------------  --------------- 
 Total Capital Expenditure on a cash basis              31,617           52,175 
                                               ---------------  --------------- 
 

7.0 Portfolio NAV

IFRS NAV adjusted to reflect investment property valued on a portfolio basis rather than individual asset basis.

 
                                                 31 March     31 March 
                                                     2021         2020 
                                              -----------  ----------- 
Net assets (GBP'000)                              673,498      670,564 
Adjustment for change to property valuation 
 (GBP'000)                                         63,270       65,140 
Portfolio net assets (GBP'000)                    736,768      735,704 
                                              -----------  ----------- 
Number of Ordinary shares in issue 
 (adjusted for shares held in treasury)       621,896,380  621,646,380 
Portfolio Net Assets per share                    118.47p      118.35p 
 

8.0 Leveraged Internal rate of return (IRR)

 
                                                                                      31 March              31 March 
                                                                                          2021                  2020 
-----------------------------------------  -----------------------------  --------------------  -------------------- 
            IFRS NAV per share                                                        108.300p              107.870p 
            31 May 2017                                Interim dividend                 0.750p                0.750p 
            31 August 2017                             Interim dividend                 0.750p                0.750p 
            30 November 2017                           Interim dividend                 0.750p                0.750p 
            9 March 2018                               Interim dividend                 0.750p                0.750p 
            8 June 2018                                Interim dividend                 1.250p                1.250p 
            7 September 2018                           Interim dividend                 1.250p                1.250p 
            30 November 2018                           Interim dividend                 1.250p                1.250p 
            11 January 2019                            Interim dividend                 1.110p                1.110p 
            28 February 2019                           Interim dividend                 0.140p                0.140p 
            7 June 2019                                Interim dividend                 1.325p                1.325p 
            6 September 2019                           Interim dividend                 1.325p                1.325p 
            29 November 2019                           Interim dividend                 1.325p                1.325p 
            28 February 2020                           Interim dividend                 1.325p                1.325p 
            12 June 2020                               Interim dividend                 1.325p                     - 
            7 September 2020                           Interim dividend                 1.350p                     - 
            4 December 2020                            Interim dividend                 1.350p                     - 
            1 March 2021                               Interim dividend                 1.350p                     - 
-----------------------------------------  -----------------------------  --------------------  -------------------- 
                                                                                      126.980p              121.170p 
            IFRS NAV per share at launch                                                98.00p                98.00p 
            Levered IRR                                                                  6.54%                 6.82% 
------------------------------------------------------------------------  --------------------  -------------------- 
 

ANNUAL GENERAL MEETING

The AGM of the Company will be held at 2.00p.m. on 22 September 2021 at the offices of Cadwalader, Wickersham & Taft LLP, at 100 Bishopsgate, London EC2N 4AG. The Notice of AGM will be circulated to shareholders in due course.

NATIONAL STORAGE MECHANISM

A copy of the Annual Report and Financial Statements will be submitted shortly to the National Storage Mechanism ("NSM") and will be available for inspection at the NSM, which is situated at https://data.fca.org.uk/#/nsm/nationalstoragemechanism .

LEI: 213800PGBG84J8GM6F95

ENDS

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