UPDATE: Virgin Atlantic Decides To Cut Outbound Japan Fares
March 17 2011 - 5:58PM
Dow Jones News
Virgin Atlantic Thursday said it is trying to reduce prices of
flights out of Tokyo after realizing it was selling single journey
flights for several times more than competitor British Airways, but
is having difficulty with red-tape.
The long-haul airline was charging in excess of GBP5,000 for a
single ticket from Tokyo to London, but that was on a flight
operated by All Nippon Airways Co. Ltd. (9202.TO). It is unlikely
to be able to control the prices of other airlines' tickets it
sells through any joint venture on its website. Still, Virgin was
selling tickets for Saturday flights it operates itself for
GBP2413.29 including tax, according to its website. Rival BA was
selling flights at about GBP600 for Saturday and GBP1,077.55 for
Friday.
BA's flights don't include tax.
After being contacted by Dow Jones Newswires, a spokeswoman for
Virgin Atlantic said: "Our pricing department has picked this up
and has now reduced the prices to reflect normal levels." She
couldn't immediately say how much flight prices would fall, but
said: "The discrepancy with our pricing arose as usually there is
so little demand for a one-way fare from Tokyo to London. However,
in these exceptional circumstances we are taking steps to rectify
this."
A spokesman for Virgin Atlantic later said it was trying to
reduce fares but was still waiting for approval from Japanese
authorities, which is standard procedure.
Japan was hit Friday by an earthquake and subsequent tsunami
that may have claimed more than 10,000 lives.
The disaster has escalated with the Fukushima nuclear facility
becoming seriously damaged.
One passenger, who returned with Virgin earlier this week from
Japan, said sales on Virgin's web-site had been had been halted
Saturday as some people desperately sought to leave the country
immediately after the crisis first struck.
The Virgin spokesman confirmed sales had been suspended, but
added it was a necessary part of itinerary planning after
uncertainty following the earthquake. The airline is still basing
crew at Tokyo, despite other airlines pulling staff out to other
regions, including Hong Kong and Seoul.
-By Kaveri Niththyananthan, Dow Jones Newswires; 4420 7842 9299;
Kaveri.Niththyananthan@dowjones.com
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