Zuora Helps F5 Enhance its Software Business with a Customer-Centric Subscription Model
April 13 2021 - 8:00AM
Business Wire
Global systems integrator Deloitte collaborated
with Zuora and F5 on the digital transformation initiative
Zuora, Inc. (NYSE:ZUO), the leading cloud-based subscription
management platform provider, announced today that customer F5, a
multi-cloud application security and delivery company, has enhanced
its ability to sell software products with a subscription model on
the Zuora® platform.
Deloitte’s Everything-as-a-Service (XaaS) Study found that in
2020, 75% of organizations reported consuming more than half its
enterprise IT as-a-service, up from 71% in 2018. “The companies
that think beyond the typical as-a-service use cases and leverage
XaaS for advanced or emerging technologies, like new hybrid
services that combine on-premise services and cloud, may be able to
stay a step ahead of the game,” said report author Jeff
Loucks, Managing Director, Deloitte Services LP; and
Executive Director, Center for TMT at Deloitte.
F5 is one of those companies. Its application security and
delivery solutions help customers be more agile. F5 technologies,
including as-a-service offerings, enable the delivery of digital
experiences that let consumers everywhere complete everyday tasks,
such as online banking, purchase groceries, or stream videos from
their mobile devices.
Two years ago, F5 engaged Zuora and global systems integrator
Deloitte, to realize the vision of a broader software subscription
portfolio and better meet customers where they are and how they
want to consume F5’s services.
“To deliver on our customers’ expectations, we knew we needed to
improve capabilities around amendments, choice of subscription
durations, and recurring billing—functionality that has become
table stakes for subscription software offerings,” explained
Charles Chen, Director, Product Management at F5. “Since
that time, we’ve come a long way with Zuora.”
Zuora worked closely with F5 to support customer demand for its
subscription-based offerings, seamlessly enabling features like
staggered start dates, ramp up subscriptions, and performance
metrics calculations. “We were able to put the options customers
wanted right at the fingertips of our account managers, eliminating
purchasing friction—all made possible by Zuora’s out-of-the box
capabilities,” added Chen.
F5 has adopted a variety of products on the Zuora platform,
including Zuora Billing and Zuora Collect. They have also invested
in Zuora University, a subscription training service that provides
classes and certification to help F5 team members optimize usage
and obtain maximum ROI from the Zuora platform. In addition to
day-to-day operational benefits, F5 is now better able to serve
customers seeking the value and flexibility offered by a
subscription model, with specific offerings based on F5’s
traditional technology areas as well as those from acquisitions
such as NGINX and Shape Security.
“Businesses, enterprises, financial institutions, services
providers, governments, and consumer brands worldwide bring
extraordinary digital experiences to life each day with F5,” said
Chen. “Zuora has played a significant role in evolving our
subscription-based software portfolio, and we look forward to
exploring additional opportunities with them in the days to
come.”
To read more about F5, read the case study.
About Zuora, Inc.
Zuora provides the leading cloud-based subscription management
platform that functions as a system of record for subscription
businesses across all industries. Powering the Subscription
Economy®, the Zuora platform was architected specifically for
dynamic, recurring subscription business models and acts as an
intelligent subscription management hub that automates and
orchestrates the entire subscription order-to-revenue process
seamlessly across billing and revenue recognition. Zuora serves
more than 1,000 companies around the world, including Box, Ford,
Penske Media Corporation, Schneider Electric, Siemens, Xplornet,
and Zoom. Headquartered in Silicon Valley, Zuora also operates
offices around the world in the U.S., EMEA and APAC. To learn more
about the Zuora platform, please visit www.zuora.com.
© 2021 Zuora, Inc. All Rights Reserved. Zuora, Subscribed,
Subscription Economy, Powering the Subscription Economy, and
Subscription Economy Index are trademarks or registered trademarks
of Zuora, Inc. Third party trademarks mentioned above are owned by
their respective companies.
SOURCE: Zuora Financial
Please see www.deloitte.com/us/about for a detailed description
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version on businesswire.com: https://www.businesswire.com/news/home/20210413005084/en/
Jayne Gonzalez press@zuora.com 408-348-1087
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