NEW YORK, Oct. 7, 2021 /PRNewswire/ -- Yext, Inc. (NYSE:
YEXT), the AI Search Company, today announced its designation as
the No. 2 Enterprise Search Software on the Fall 2021 Grid® Report*
by G2.com, Inc., a leading software review platform. This marks a
two-spot jump from the company's No. 4 rank from last quarter.
Following a quarter marked by continued innovation — including a
new support search integration with Salesforce, an AI-powered
Doctor Finder solution, and a powerful algorithm update titled
"Phoenix" — Yext continues to make
significant progress towards the top of G2's grid,
maintaining its "leader" distinction across Enterprise, Mid-Market,
and Momentum segments for the Enterprise Search Software category,
as well as its category badges:
- "Best Support" on the Mid-Market Support index
- "Easiest To Use" on the Mid-Market Usability index
- "Best Meets Requirements" on the Mid-Market Usability
index
- "Best Relationship" on the Mid-Market Relationship index
User reviews of Yext's AI search platform, on which G2 reports
are based, praise the search company for its "innovative,
ever-evolving, forward-thinking approach," "effortless onboarding,"
"exceptional customer support," and more.
"We're grateful to every customer who took the time to publicly
share their experiences with Yext on G2," said Marc Ferrentino, Chief Strategy Officer at Yext.
"With their input throughout the years, we've been able to grow our
AI search platform into the powerhouse it is today."
Click here to discover Yext's acclaimed AI search platform.
*To compile its quarterly reports, G2 assigns a score to
companies based on positive customer reviews, then maps them into
four quadrants: niche, contenders, high performers, and
leaders.
About Yext
Yext (NYSE: YEXT) is the AI Search
Company and is on a mission to transform the enterprise with AI
search.
With the explosion of information and data online, search has
never been more important. However, while the world of consumer
search has innovated over time, enterprise search has not. In fact,
the majority of enterprise search is powered by outdated keyword
search technology that only scans for keywords and delivers a list
of hyperlinks rather than actually answering questions.
Yext, the AI Search Company, offers a modern, AI-powered Answers
Platform that understands natural language so that when people ask
questions about a business online they get direct answers – not
links.
Brands like Verizon, Vanguard, Subway and Marriott — as well as
organizations like the U.S. State Department and World Health
Organization — trust Yext to radically improve their business with
answers-led AI search.
CONTACT:
Amanda Kontor
pr@yext.com
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SOURCE Yext, Inc.