Weave Launches Integration With Patterson’s NaVetor Cloud Software
December 07 2022 - 10:00AM
Business Wire
In its latest integration, Weave brings its
award-winning communication and engagement platform to veterinary
offices using NaVetor’s leading practice management software
Weave (NYSE: WEAV), the all-in-one customer communications and
engagement platform for small- and medium-sized businesses, today
announced a new integration with NaVetor veterinary cloud software
offered by Patterson Veterinary.
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“We are incredibly excited about this new integration with
NaVetor and strategic partnership with Patterson,” said Branden
Neish, Chief Product Officer of Weave. “Weave is designed to
modernize the way veterinary offices communicate with their
clients, and through this integration with NaVetor, we are able to
drive an even more efficient and meaningful in-office experience
for clinic staff and clients.”
Veterinary offices are busier than ever, both office staff and
clients are looking for ways to cut down on wait times in the
office and over the phone. With that goal in mind, NaVetor and
Weave have partnered to deliver veterinarian offices with a suite
of products designed to enhance their client communication.
“The most valuable resource for any veterinary professional is
time,” says Christal Hahn, Director of Commercial Software,
Patterson Veterinary, “and this partnership between NaVetor and
Weave allows veterinary practices to be more efficient and
effective when communicating with their clients.”
This integration will build on the core features of Weave like
VoIP, two-way texting, and email marketing by syncing both
softwares together every 15-30 minutes. This sync allows pertinent
client data stored by NaVetor like pet and owner names, species and
breed, and overdue balances to appear on the Weave platform as soon
as a client calls in.
Additional Features & Benefits from this
Integration
- Sync Text Preference: Ensuring that text reminders are
only sent to those customers who have opted in.
- Sync Veterinarian/Provider Details: View the vet
practitioner details tied to each appointment.
- Sync Appointment Types and Appointments: View the
appointment details of a pet along with the type of appointment
such as sick pet, consultation, and vaccination.
- Upcoming Vaccinations and Reminders: View any past and
upcoming vaccinations of a pet.
- Confirmation Writebacks and Status Mapping: Confirm or
cancel appointments by replying to the message received from the
practice and view the appointment statuses within Weave.
- Save the Date: Keep a record of all messages received
from a client.
About Weave Weave is the all-in-one customer
communications and engagement platform for small- and medium-sized
businesses. From the first phone call to the final invoice and
every touchpoint in between, Weave connects the entire customer
journey. Weave’s software solutions transform how local businesses
attract, communicate with and engage customers to grow their
business. Weave has set the bar for Utah startup achievement &
work culture. In the past year, Weave has been named a member of
the Forbes Cloud 100, a Certified Great Place to Work, and a G2
leader in Patient Engagement, Optometry, Dental Practice Management
and Patient Relationship Management software. To learn more, visit
www.getweave.com/newsroom/
About Patterson Veterinary Patterson Veterinary, combined
with sister company Animal Health International, forms one of the
largest animal health companies in North America, distributing
products, equipment, technologies, and practice-management
solutions to companion animal veterinary clinics, livestock
operations, and dealer/farm stores. For more information, visit
pattersonvet.com.
“NaVetor” and the NaVetor logo are trademarks or registered
trademarks of Technology Partner Innovations, LLC. All rights
reserved.
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version on businesswire.com: https://www.businesswire.com/news/home/20221207005207/en/
Kali Geldis Sr. Director of Communications, Weave
pr@getweave.com
Weave Communications (NYSE:WEAV)
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