Weave Launches Newest Addition to Its All-in-One Platform — Insurance Verification
July 12 2022 - 10:00AM
Business Wire
Thousands of dental offices across the U.S.
& Canada can now streamline their insurance verification
process using Weave
Weave (NYSE: WEAV), the all-in-one customer communication
platform for small business, has launched the latest addition to
its platform, Insurance Verification.
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the full release here:
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Now available to all of Weave’s dental locations and customers,
Weave Insurance Verification enables staff to spend more time
focusing on growing the practice through high-quality patient
experiences and less time focusing on the tedious back-and-forth of
verifying patient insurance. Weave Insurance Verification gives
dental practices up-to-date, accurate, easy-to-search information,
all with a click of a button directly from within the Weave
application. If insurance isn’t verified, staff can seamlessly
contact patients in the same workflow to get updated insurance
information via phone or two-way texting.
“Keeping the modern dental office running smoothly is what Weave
was created to do over a decade ago,” said Weave CEO Roy Banks.
“When we heard that office staff are spending 6, 10, even 12 hours
a week verifying patient insurance, we saw an opportunity to build
new efficiencies by combining verification software with our
communications technology. Now, a once-tedious process can take
half the time. That’s a big win for dental practices.”
According to a recent Weave survey, 55% of dental offices spend
6 or more hours a week verifying insurance eligibility for
patients. Existing insurance eligibility verification solutions
provide information that is difficult to search or isn’t
comprehensive, so the office still has to wait on the phone to get
information from the insurance company. Weave Insurance
Verification verifies patient eligibility with a click of a button
to shorten time spent verifying insurance by over 50% and it’s all
done in the same system office staff use daily to communicate with
their patients, schedule appointments and collect digital
forms.
Grace Dental, a dental practice in Palm Harbor, Fla., started
using Weave Insurance Verification earlier this year. Practice
Administrator Andrea Ippolito said the combination of Weave’s
texting capabilities, combined with the new verification
capabilities, has lightened her workload and made her more
efficient.
“Before we implemented Weave Insurance Verification, the
verification process would take 30 minutes to 4 hours per patient,
depending on what insurance I needed to speak with,” Ippolito said.
“With Weave Insurance Verification, the majority of the time I
don’t even need to waste time on the phone with the insurance
companies anymore.”
Insurance Verification is the latest addition to Weave’s
all-in-one customer communications platform, following on the heels
of several platform integrations with systems of record in the core
verticals of dental, veterinary and optometry practices.
About Weave Weave is the all-in-one customer
communications and engagement platform for small business. From the
first phone call to the final invoice and every touchpoint in
between, Weave connects the entire customer journey. Weave’s
software solutions transform how local businesses attract,
communicate with and engage customers to grow their business. The
first Utah company to join Y Combinator, Weave has set the bar for
Utah startup achievement & work culture. In the past year,
Weave has been included in the Forbes Cloud 100, Inc. 5000
fastest-growing companies in America, and was certified as a Great
Place to Work. To learn more, visit www.getweave.com/newsroom/
View source
version on businesswire.com: https://www.businesswire.com/news/home/20220712005493/en/
Kali Geldis Director of Communications, Weave
pr@getweave.com
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