Weave Adds Largest Multi-Location Customer Ever
February 09 2022 - 9:00AM
Business Wire
Dental Care Alliance prioritizes investment in
its 370+ allied offices across the U.S. by implementing Weave’s
customer communications platform
Weave (NYSE: WEAV), the all-in-one customer communication
platform for small business, has signed its largest multi-location
customer in company history.
Dental Care Alliance (DCA), a dental service organization (DSO)
supporting more than 370+ practice locations across the U.S.,
recently became a Weave customer after successfully completing a
pilot test for 19 of its allied offices in 2021.
Chris Scott, CIO & CISO of Dental Care Alliance, highlighted
the success of the pilot program and Weave’s integration with its
practice management systems as key to the leading DSO’s decision to
move its allied offices to Weave’s communications platform.
“After reviewing a number of potential solutions to elevate the
patient experience and replace our existing phone systems, Weave
was the clear choice,” Scott said. “Our 19-office pilot test of
Weave showed that the platform could unify the offices’ operations,
create unmatched efficiencies, and increase access to the
exceptional patient care that our allied offices provide. Team
members are more fully engaged as DCA continues to invest in
putting our supported practices first and modernizes day-to-day
responsibilities through partnerships, like the one we have
established with Weave.”
Weave launched Unify in 2021 to expand its impact on
multi-location offices and their unique customer engagement and
communication needs. Since then, Weave has continued to develop and
release product enhancements targeted at tailoring its Unify
platform to better facilitate multi-location expansion while
keeping practices connected to their local communities and
customers. Those recent feature additions include Call Queues and
Phone Tree Updates in the fourth quarter of 2021.
“As we see many of our customers consolidating their operations
with other single-location businesses and dental service
organizations, serving the needs of our multi-location users is
paramount to Weave’s success,” said Roy Banks, Weave’s CEO. “Adding
Dental Care Alliance as a Weave customer is not just an exciting
milestone for us, but further validation that DSOs can count on
Weave.”
Learn more about Weave’s Unify platform for multi-location
businesses here and learn more about the industry-leading DSO
Dental Care Alliance here.
About Weave
Weave is the all-in-one customer communication and engagement
platform for small business. From the first phone call to the final
invoice and every touchpoint in between, Weave connects the entire
customer journey. Weave’s software solutions transform how local
businesses attract, communicate with and engage customers to grow
their business. The first Utah company to join Y Combinator, Weave
has set the bar for Utah startup achievement & work culture. In
the past year, Weave has been included in the Forbes Cloud 100,
Inc. 5000 fastest-growing companies in America, and Glassdoor Best
Places to Work. To learn more, visit www.getweave.com/newsroom/
About Dental Care Alliance
Dental Care Alliance’s mission is to advance the practice of
dentistry. DCA currently supports 370+ allied practices and more
than 775 dentists across 21 states. DCA’s allied practices
represent all dental specialties and treat patients under more than
130 brand names.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20220209005327/en/
Kali Geldis Director of Communications, Weave pr@getweave.com
Shawn Wherry Vice President of Marketing, Dental Care Alliance
media@dentalcarealliance.com
Weave Communications (NYSE:WEAV)
Historical Stock Chart
From Aug 2024 to Sep 2024
Weave Communications (NYSE:WEAV)
Historical Stock Chart
From Sep 2023 to Sep 2024