UnitedHealthcare Community Plan of Ohio Awarded NCQA Distinction in Multicultural Health Care
May 14 2020 - 3:00PM
Business Wire
The National Committee for Quality Assurance (NCQA) has
recognized UnitedHealthcare Community Plan of Ohio with its
Distinction in Multicultural Health Care award for delivery of
culturally appropriate and quality improvement interventions
serving diverse populations.
NCQA is an independent, not-for-profit organization dedicated to
assessing and reporting on the quality of managed care plans,
managed behavioral health care organizations, preferred provider
organizations, new health plans, physician organizations,
credentials verification organizations, disease management programs
and other health-related programs.
Multicultural Health Care Distinction is a nationally recognized
evaluation that purchasers, regulators and consumers can use to
assess which organizations have earned distinction by meeting
rigorous standards in serving a diverse population.
“NCQA identifies organizations providing culturally-competent
care, and this distinction is a standard measure to reducing health
care disparities and ensuring people of all backgrounds and
cultures receive quality care,” said Mike Roaldi, CEO of
UnitedHealthcare Community Plan of Ohio. “We are committed to
achieving health equity and closing gaps in multicultural health
care, and we are honored to be recognized as a leader in Ohio.”
Multicultural health care accreditation through NCQA evaluates
how well a health plan provides culturally and linguistically
appropriate services (CLAS) and complies with standards for:
- Providing language assistance
- Cultural responsiveness
- Quality improvement of CLAS
- Reducing health care disparities
- Collecting race/ethnicity and language data
“Earning Multicultural Health Care Distinction shows that an
organization is making a breakthrough in providing excellent health
care to diverse populations. I congratulate any organization that
achieves this level of distinction,” said NCQA President Margaret
E. O’Kane. “Eliminating racial and ethnic disparities in health
care is essential to improving the quality of care overall.”
The NCQA award follows UnitedHealthcare’s recent CMS Health
Equity national award, recognizing work with high-risk members for
maternal and infant mortality in Mahoning County, Ohio. Both CMS
Health Equity and NCQA Distinction in Multicultural Health Care
recognize UnitedHealthcare’s ongoing health disparities action plan
efforts.
For more information about the NCQA Distinction in Multicultural
Health Care, visit www.ncqa.org.
About NCQA
NCQA is a private, nonprofit organization dedicated to improving
health care quality. NCQA accredits and certifies a wide range of
health care organizations. It also recognizes clinicians and
practices in key areas of performance. NCQA’s Healthcare
Effectiveness Data and Information Set (HEDIS®) is the most widely
used performance measurement tool in health care. NCQA’s website
(ncqa.org) contains information to help consumers, employers and
others make more informed health care choices. NCQA can be found
online at ncqa.org, on Twitter @NCQA, on Facebook at
facebook.com/NCQA.org and on LinkedIn at
linkedin.com/company/ncqa.
About UnitedHealthcare
UnitedHealthcare is dedicated to helping people live healthier
lives and making the health system work better for everyone by
simplifying the health care experience, meeting consumer health and
wellness needs, and sustaining trusted relationships with care
providers. In the United States, UnitedHealthcare offers the full
spectrum of health benefit programs for individuals, employers, and
Medicare and Medicaid beneficiaries, and contracts directly with
more than 1.3 million physicians and care professionals, and 6,500
hospitals and other care facilities nationwide. The company also
provides health benefits and delivers care to people through owned
and operated health care facilities in South America.
UnitedHealthcare is one of the businesses of UnitedHealth Group
(NYSE: UNH), a diversified health care company. For more
information, visit UnitedHealthcare at www.uhc.com or follow @UHC
on Twitter.
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version on businesswire.com: https://www.businesswire.com/news/home/20200514005774/en/
Isaac Sorensen UnitedHealthcare (952) 931-5705
Isaac.Sorensen@uhc.com
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