Tyler Technologies to Provide Tax Billing and Collection System to Shelby County, Tennessee
December 15 2020 - 9:17AM
Business Wire
Tyler to assist with property tax billing for
state’s most populous county
Tyler Technologies, Inc. (NYSE: TYL) announced today it has
signed an agreement with Shelby County, Tennessee, for the County
Trustee’s Office to utilize Tyler’s Munis Tax Billing &
Collection™ solution. The office will use Tyler’s solution to
assist with Tennessee property tax billing and collections.
The Trustee’s Office is currently using a dated legacy solution
to handle its property tax billing, but it is not intuitive for
staff and has limitations imposed by being hosted on-premises. The
Trustee’s Office is highly desirous of a more modern, cloud-based
solution and ultimately selected Tyler because of its public sector
expertise and footprint in the area.
“We are continuously looking for ways to bring more productivity
to our staff and more effective service to our constituents,” said
Regina Morrison Newman, Shelby County Trustee. “We are confident
that Tyler will help streamline tax billing and collections for our
county through an all-inclusive but flexible solution.”
Tyler’s Munis Tax Billing & Collection solution will bring a
number of new capabilities and benefits to Shelby County,
including
- A comprehensive solution that can be customized specifically
for the unique processes and requirements associated with Tennessee
tax billing needs
- Managing the entire tax billing and collection process from
computer-assisted mass appraisal (CAMA) imports and bill generation
to collections
- Improved operational efficiency, responsiveness, and
consistency of data and processes
- Real-time insight into business processes for strategic county
decision-making
- Hosting through a cloud platform, which will bring increased
security, built in disaster recovery, and increased application
availability
“We’re pleased to bring an efficient and comprehensive tax
billing and collection solution to Shelby County to replace its
legacy product that is no longer serving the county’s needs,” said
Chris Webster, president of Tyler’s ERP Division. “Our solution is
developed to meet each state’s unique property tax billing needs,
which helps streamline processes for staff and the community they
serve. And, by deploying a cloud-based solution, the county will
see an increase in staff efficiency due to small and continuous
feature set releases, making services more available to their
residents.”
Shelby County is the largest county by population and geographic
area in Tennessee with a population of more than 930,000. Tyler
also provides its Odyssey Case Manager™ and iasWorld® CAMA and
assessment administration modules to the county.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler's end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler's solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 26,000 successful installations
across more than 10,000 sites, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. Tyler was named to Forbes' "Best Midsize Employers" list
in 2019 and has been recognized three times on Forbes’ "Most
Innovative Growth Companies" list. More information about Tyler
Technologies, an S&P 500 company headquartered in Plano, Texas,
can be found at tylertech.com.
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Jennifer Kepler Tyler Technologies 972.713.3770
Jennifer.Kepler@tylertech.com
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