Tyler Technologies Signs Statewide Agreement with North Carolina for eCitation Solution
February 11 2020 - 9:17AM
Business Wire
More than 500 law enforcement agencies and
25,000 active accounts will access the solution
Tyler Technologies, Inc. (NYSE: TYL) announced it has signed a
10-year software-as-a-service (SaaS) agreement valued at
approximately $14.5 million with the North Carolina Administrative
Office of the Courts (NCAOC) and North Carolina Judicial Branch for
Tyler’s Brazos™ eCitation solution. This agreement extends the
existing relationship between Tyler and the NCAOC, announced in
2019 for a statewide Odyssey project.
The NCAOC identified clear business challenges that need to be
addressed, including the need to integrate an improved citation
solution with other systems; its current dependence on paper
citations and forms-based processes; and the difficulty in changing
current business rules that are embedded in customized code.
“In the past twelve months, more than 1.3 million citations were
issued in North Carolina,” said Brad Fowler, chief business officer
for the NCAOC. “With that kind of volume, we needed a solution that
would efficiently process these citations electronically. By
selecting Tyler and integrating with our existing court case
management tools, we can take it a step further by seamlessly
connecting our law enforcement agencies and our courts to better
serve our constituents.”
Tyler’s Brazos solution will fully automate the citation
process, producing statewide citations in an electronic format and
reducing data entry to a single iteration. Using existing wireless
connections, eCitation allows officers to create citations and
schedule court dates electronically from the patrol car. A portable
printer in the officer’s car also produces a copy of the eCitation
for the cited person. After issuing the eCitation, the officer
transmits the data directly to the NCAOC, where it can be
immediately accessed by court users statewide.
“We are pleased to expand our relationship with the NCAOC.
Through Tyler Alliance, this solution will help them connect
multiple departments and agencies and easily share data,” said Bret
Dixon, president of Tyler’s Justice Group. “Not only do we expect
the NCAOC to achieve efficiencies with the eCitation process, but
we also expect they will be able to easily share information with
justice partners across the state, leading to better
decision-making.”
The Brazos system will support a variety of North Carolina’s law
enforcement agencies statewide (State Highway Patrol, Alcohol Law
Enforcement, Wildlife Resources Commission, and Division of Motor
Vehicles’ License and Theft Bureau), as well as local and county
municipalities like sheriff’s offices and city police
departments.
North Carolina is the nation's ninth most populous state with
more than 10 million residents. The North Carolina Judicial Branch
has nearly 7,000 employees, which includes 545 independently
elected judicial officials
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler's end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler's solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 26,000 successful installations
across more than 10,000 sites, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. A financially strong company, Tyler has achieved
double-digit revenue growth every quarter since 2012. It was also
named to Forbes "Best Midsize Employers" list in 2019 and
recognized twice on its "Most Innovative Growth Companies" list.
More information about Tyler Technologies, headquartered in Plano,
Texas, can be found at tylertech.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200211005077/en/
Jennifer Kepler Tyler Technologies 972.713.3770
Jennifer.Kepler@tylertech.com
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