New Data Shows Teladoc Health’s Integrated Chronic Care Solutions Deliver Improved Health Outcomes
July 15 2022 - 9:00AM
Teladoc Health (NYSE: TDOC), the global leader in whole-person
virtual care, today released new findings showing that managing
multiple chronic conditions with a single, integrated approach
leads to better control of A1c, systolic blood pressure and weight
better than any diabetes, hypertension or weight control program
alone. These clinically significant health outcomes were
accompanied by better consumer engagement as Livongo by Teladoc
Health members reported higher satisfaction and net promoter scores
(NPS). These results position Teladoc Health to move further into
value-based care with “full fees at risk” outcomes-based
performance guarantees.
According to the CDC, more than 40% of adults in the U.S. have
two or more chronic conditions, making Teladoc Health’s findings
relevant for millions of Americans. Today’s new research highlights
include:
- People with both diabetes and elevated blood pressure who used
the company’s chronic care integrated program saw sustained
clinically significant blood pressure reduction after only four
weeks and experienced further improvements after using the program
for twelve weeks. They were also better able to lower their HbA1c,
a clinical metric that reflects blood glucose control.
- When mental health services were integrated into chronic care
management, members saw an average 0.5% additional A1c reduction,
9.6mmHG additional reduction in systolic blood pressure, and 1.8%
additional weight loss.
- Teladoc Health’s whole-person approach to chronic condition
management provides meaningful support to those facing multiple
health challenges and improves clinical outcomes that lowers the
overall total cost of care. One software services client saw
lasting positive behavior change that helped people better manage
their health. Clients deploying multiple programs are observing a
2x return on investment.
- Members who utilize multiple chronic condition management
programs through a single, streamlined experience are the most
satisfied and the most engaged. Program data shows that members
enrolled in multiple chronic condition programs check their health
measures three times more than those enrolled in just one program
alone. Additionally, these members demonstrated 11% higher
engagement and reported 10% higher satisfaction as measured by net
promoter score (NPS).
“When members have access to a single and
seamless high-quality solution for their chronic,
physical, and mental health needs, they achieve better results
across the board,” said Dr. Vidya Raman-Tangella, Teladoc Health
chief medical officer.
“Offering personalized, comprehensive and easy-to-use
tools and support can help people achieve better health outcomes
and reduce the costs associated with these conditions and related
complications over the long term.”
Reflecting its commitment to deliver clinical outcomes and help
members meet their health goals, Teladoc Health provides
performance guarantees that place full program fees at risk for
improvements in key hypertension, diabetes, and weight management
measures.
Teladoc Health will host their annual conference, Forum, July
20-21 both online and in-person in Boston. For those interested in
learning more about chronic condition management solutions, in
addition to hearing from industry thought leaders on how virtual
care can help shape a healthier future, register for FORUM.
About Teladoc Health Teladoc Health empowers
all people everywhere to live their healthiest lives by
transforming the healthcare experience. As the world leader in
whole-person virtual care, Teladoc Health uses proprietary health
signals and personalized interactions to drive better health
outcomes across the full continuum of care, at every stage in a
person's health journey. Ranked #1 among direct-to-consumer
telehealth providers in the J.D. Power 2021 U.S. Telehealth
Satisfaction Study, Teladoc Health leverages more than a decade of
expertise and data-driven insights to meet the growing virtual care
needs of consumers and healthcare professionals. For more
information, please visit www.teladochealth.com or
follow @TeladocHealth on Twitter.
Contact Carolyn W. Edwards
carolyn.edwards@teladochealth.com +1 321-795-1952
Source: Teladoc Health, Inc. – General
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