Deloitte and Sprinklr Enter Business Agreement in Korea for Digital Customer Experience Innovation
February 07 2022 - 10:26PM
Business Wire
- Sprinklr and Deloitte expand partnership into
Asia-Pacific
- Sprinklr will seek to enhance Deloitte’s
digital customer experience with Unified-CXM technology
Deloitte Korea Group, including Deloitte Anjin Accounting Corp.,
has announced a partnership between Deloitte and Sprinklr (NYSE:
CXM), the unified customer experience management (Unified-CXM)
platform for modern enterprises, at a ceremony in One IFC building,
Seoul. The signing ceremony was attended by Deloitte Anjin CEO,
Hong Jong-sung, and Sprinklr Country Director, South Korea, Mike
Hur.
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Deloitte Anjin CEO, Hong Jong-sung
(left), and Sprinklr Country Director, South Korea, Mike Hur attend
the signing ceremony celebrating the new partnership between
Deloitte and Sprinklr in South Korea. (Photo: Business Wire)
Deloitte and Sprinklr expand their partnership into the
Asia-Pacific region, building on many other successful
relationships between the entities globally.
The goal of the partnership is for Deloitte Korea Group to
utilize Sprinklr's integrated Unified-CXM technology to establish a
super-personalization strategy, better serve customer marketing
needs and provide end-to-end service in facilitating a digital
customer experience journey based on Sprinklr’s powerful AI
platform for real-time insights.
Hong Jong-sung said, “In the era of New Normal after COVID-19,
it is more important that we stay more connected to customers
throughout all contact points. Through this partnership with
Sprinklr, we will be able to strengthen our capabilities and
accelerate the transformation of the digital customer journey.”
“Our expanded partnership with Deloitte is a testament to the
impact Sprinklr is making globally,” said Mike Hur. “The alignment
between our organizations will help both Sprinklr and Deloitte
better serve our customers in the region, and we are committed to
continuing to work together to uplevel the consumer
experience.”
About Sprinklr
Sprinklr is a leading enterprise software company for all
customer-facing functions. With advanced AI, Sprinklr's unified
customer experience management (Unified-CXM) platform helps
companies deliver human experiences to every customer, every time,
across any modern channel. Headquartered in New York City with
employees around the world, Sprinklr works with more than 1,000 of
the world’s most valuable enterprises — global brands like
Microsoft, P&G, Samsung and more than 50% of the Fortune
100.
Deloitte Anjin Accounting Corp.
Deloitte Anjin Accounting Corp. is a Korean member of Deloitte
Touche Tohmatsu Limited (DTTL), the world's largest accounting
consulting group, and provides the best services that meet customer
needs based on know-how and DB through mutual organic cooperation
with DTTL. In addition, about 2,300 experts provide comprehensive
and diverse services such as accounting audit, tax service,
consulting, and financial advice in connection with Deloitte
Consulting, an affiliated company.
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Kelly Lang PR@sprinklr.com
Sprinklr (NYSE:CXM)
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