SAN FRANCISCO, Feb. 19, 2019 /PRNewswire/ -- Salesforce
[NYSE: CRM], the global leader in CRM, today announced that Gartner
Inc. has positioned Salesforce as a Leader in its February 2019 Magic Quadrant for Digital
Experience Platforms.
Salesforce Community Cloud is a digital experience platform
(DXP) that enables companies of all sizes to build beautifully
branded CRM-powered portals, communities, sites and mobile apps
faster than ever before. Through the power of CRM, each experience
is personalized and intelligent, increasing customer satisfaction
and partner engagement, and making it easier for companies to keep
up with customer demands and maintain their competitive edge.
Community Cloud extends existing investments in Salesforce apps and
data to deliver seamless, AI-powered digital experiences to 378
million community members worldwide including customers, partners,
and employees.
"Customers and partners demand experiences that are powerful,
intelligent and personalized to them," said Adi Kuruganti, SVP and GM, Community Cloud.
"From native integration with Salesforce CRM to the declarative
Lightning Community Builder, and AI capabilities including next
best actions and recommendations, Community Cloud is the foundation
of Salesforce's strong DXP strategy."
Source: Gartner, Magic Quadrant for Digital Experience
Platforms, Irina Guseva,
Gene Phifer, Mike Lowndes, Gavin
Tay, 11 February 2019.
Gartner Disclaimer
Gartner does not endorse any
vendor, product or service depicted in its research publications,
and does not advise technology users to select only those vendors
with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About Community Cloud
Community Cloud has evolved
dramatically since it started as a collaboration tool in 2013. Over
the years we have built in pixel-perfect branding, declarative
experience building, personalization, AI, process flows and, most
recently, content management. All of this is built on the world's
#1 CRM, making it the most integrated DXP on the market.
Additional Information
- A complimentary copy of the 2019 Gartner Magic Quadrant for
Digital Experiences Platform is available here:
https://www.salesforce.com/form/community-cloud/gartner-digital-experience-mq/
- To learn more about Community Cloud, please visit:
https://www.salesforce.com/products/community-cloud/overview/
Connect with Salesforce
- Follow @salesforce and @CommunityCloud on Twitter
- Like Salesforce Community Cloud on Facebook:
https://www.facebook.com/CommunityCloud/
About Salesforce
Salesforce, the global CRM leader,
empowers companies to connect with their customers in a whole new
way. For more information about Salesforce (NYSE: CRM), visit:
www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit https://www.salesforce.com, or call
1-800-NO-SOFTWARE.
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SOURCE Salesforce