Ryder Ranks Among Top Third-Party Logistics Companies
May 09 2019 - 6:55AM
Business Wire
Gartner Magic Quadrant Study Recognizes North
American Industry Leaders
Ryder System, Inc. (NYSE: R), a leader in commercial fleet
management, dedicated transportation, and supply chain solutions,
today announced that it ranks among the top “Leaders” in the 2019
“Magic Quadrant for Third-Party Logistics, North America” study by
Gartner, the world's leading information technology research and
advisory company. A Leader is the highest possible position within
the quadrant, which demonstrates how 19 third-party logistics (3PL)
providers in the U.S., Canada, and Mexico compare with each other
based on capabilities, strategies, services, and customer-preferred
operating models.
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Ryder ranks among top third-party
logistics companies in the 2019 “Magic Quadrant for Third-Party
Logistics, North America” study by Gartner, the world's leading
information technology research and advisory company. (Photo:
Business Wire)
Ryder climbed noticeably higher within the Leader quadrant this
year, a position the company has held since 2017. In summarizing
the 2019 study findings, Gartner recognized Ryder for completeness
of vision and ability to execute, highlighting strengths in three
specific areas:
- Strong presence and capabilities across
North America, especially Ryder’s broad footprint in Mexico and
robust cross-border operations;
- Ryder’s customer-centric mindset that
seeks to put customers’ needs first in offering flexible and
creative commercial agreements, as well as adapting operations to
customer needs;
- And, the company’s well-defined method
for communication with various internal customer teams on a regular
basis, providing transparency for customers.
“Customers applaud Ryder’s commercial teams and account
management programs as one of the best in the market,” Gartner
states in the study. “Customers report that Ryder reacts quickly to
resolve issues.”
The study, utilizing 2017-2018 data, also provided the
participating 3PLs with actionable customer insights.
“One reason Ryder is considered a leader in the industry is
because we listen to our customers,” said Steve Sensing, Ryder
President of Supply Chain Solutions. “That’s why, when our
customers said they wanted even more innovation and business
intelligence tools, we fast-tracked proprietary applications, like
RyderShareTM, providing real-time visibility, load tracking, and
exception management. We also strategically expanded Ryder Last
Mile, our home delivery and white-glove installation solution for
big-and-bulky goods. The Ryder e-fulfillment network now includes
136 facilities covering 95% of the U.S. and Canada within a two-day
timeframe.”
According to Gartner, Leaders in the Magic Quadrant are strong,
full-service 3PL providers offering a broader portfolio of
functions and value-added services spanning the supply chain. They
understand logistics market drivers, regional nuances and customer
needs, and translate that into service offerings that are
fit-for-purpose and supported by leading technologies. Leaders have
well-structured business models and strategies that support the
continued expansion of their capabilities and coverage areas.
Customers trust and rely on these Leaders to help them achieve top
logistics performance.
Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted
in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions
of Gartner's research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About Ryder
Ryder is an $8.4 billion Fortune 500® commercial fleet
management, dedicated transportation, and supply
chain solutions company. The company’s stock (NYSE: R) is a
component of the Dow Jones Transportation Average and the S&P
MidCap 400® index. Ryder, which provides commercial truck
rental, truck leasing, used trucks for sale,
and last mile delivery services, has been named among
“The World’s Most Admired Companies” by Fortune, as well as one of
“America’s Best Employers” and “America’s Best Employers for Women”
by Forbes. The company is regularly recognized for its
industry-leading practices in third-party logistics,
environmentally-friendly fleet and supply chain solutions,
world-class safety and security programs, and hiring of military
veterans. For more information, visit www.ryder.com or
our newsroom, and follow us on Facebook, LinkedIn,
and Twitter.
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Anne Hendricks(305) 500-4547amhendricks@ryder.com
Amy Federman(305) 500-4989afederman@ryder.com
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