BT and RingCentral Extend Partnership to Accelerate Adoption of Cloud-Based Business Communications
November 09 2020 - 4:02PM
Business Wire
Cloud Work provided by RingCentral to be a lead
UCaaS and CCaaS offering for BT business and public sector
customers, accelerating UK’s digital transformation agenda
BT, the UK’s leading telecommunications and network provider,
and RingCentral, Inc. (NYSE: RNG), a leading provider of global
enterprise cloud communications, collaboration, and contact center
solutions, today announced an expanded partnership to accelerate
the adoption of cloud-based communications and support the digital
transformation of businesses across the UK. Cloud Work provided by
RingCentral will be a lead Unified Communications as a Service
(UCaaS) and Contact Center as a Service (CCaaS) offering for BT
with small, medium and large sized UK enterprises, as well as
public sector customers.
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the full release here:
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Combining the best of BT’s network leadership and resources with
RingCentral’s industry-leading technology, Cloud Work provided by
RingCentral, brings reliable, trusted and secure cloud-based
communications to organizations across the UK. With integrated
voice, video, and team messaging capabilities, the solution
provides a seamless communications experience for distributed
workforces to collaborate effectively and be productive from
anywhere, anytime.
“As businesses continue to navigate through the complexities of
Covid-19, our extended partnership with RingCentral reinforces a
commitment and shared vision of bringing innovative communications
solutions to our customers so they can thrive now, and put the
right building blocks in place for a successful post-pandemic
workplace,” said Ashish Gupta, Chief Operating Officer, BT’s
Enterprise Unit. “Every organization is adopting new remote and
digital ways of working, with varying degrees of complexity. By
collaborating with partners like RingCentral, we’re focused on
removing this complexity for our customers to enable a successful
digital transformation journey.”
Key benefits of Cloud Work provided by RingCentral include:
- Improved flexibility and productivity as workers can connect
anytime and from anywhere with a single, integrated team messaging,
video and phone solution
- Single business identity enabling enterprises to manage
multiple office locations, create an auto receptionist, route
calls, and manage directory listings
- Seamless integration with all critical business applications
and cloud services empowering the workforce to use the cloud and
collaborate like never before
- Access to a professional services support team of industry
experts to assist with initial planning, strategic consultations,
comprehensive implementation or integration designs, and provide
ongoing support and system training.
“Today people need to work and collaborate productively from
everywhere, and that’s what we focus on enabling at RingCentral,”
said Anand Eswaran, President and Chief Operating Officer,
RingCentral. “We’re delighted to extend our partnership with BT to
make our solution available to a broader set of BT’s customers and
deliver additional productivity, quality, and cloud economies of
scale through tighter integration with BT’s leading fixed and
wireless network.”
Cloud Work provided by RingCentral will be available through
BT’s Account managers (Corporate and Major Corporate), BT Local
Businesses, and through dedicated telesales and call centers. Cloud
Work service is provided by RingCentral UK, Ltd., a wholly owned
subsidiary of RingCentral, Inc.
To learn more about Cloud Work provided by RingCentral, visit
https://business.bt.com/products/cloud-work/. To learn more about
RingCentral, visit ringcentral.com.
About BT
BT Group is the UK’s leading telecommunications and network
provider and a leading provider of global communications services
and solutions, serving customers in 180 countries. Its principal
activities in the UK include the provision of fixed voice, mobile,
broadband and TV (including Sport) and a range of products and
services over converged fixed and mobile networks to consumer,
business and public sector customers. For its global customers, BT
provides managed services, security and network and IT
infrastructure services to support their operations all over the
world. BT consists of four customer-facing units: Consumer,
Enterprise, Global and its wholly-owned subsidiary, Openreach,
which provides access network services to over 650 communications
provider customers who sell phone, broadband and Ethernet services
to homes and businesses across the UK.
For the year ended 31 March 2020, BT Group’s reported revenue
was £22,905m with reported profit before taxation of £2,353m.
British Telecommunications plc is a wholly-owned subsidiary of
BT Group plc and encompasses virtually all businesses and assets of
the BT Group. BT Group plc is listed on the London Stock
Exchange.
For more information, visit www.bt.com/about.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud
Message Video Phone™ (MVP), customer engagement and contact center
solutions for businesses worldwide. More flexible and
cost-effective than legacy on-premise PBX and video conferencing
systems that it replaces, RingCentral empowers modern mobile and
distributed workforces to communicate, collaborate, and connect via
any mode, any device, and any location. RingCentral’s open platform
integrates with leading third-party business applications and
enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has
offices around the world.
©2020 RingCentral, Inc. All rights reserved. RingCentral,
Message Video Phone, and the RingCentral logo are trademarks of
RingCentral, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20201109005871/en/
Saba Khan, Senior Communications Manager saba.khan@bt.com
+447493901124
Mariana Leventis, AVP PR +1 (650) 562-6545
Mariana.Leventis@ringcentral.com
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