New enterprise generative AI service helps
organizations automate business processes, improve decision-making,
and enhance customer experiences
LAS
VEGAS, Sept. 19, 2023 /PRNewswire/ -- Oracle
CloudWorld -- Oracle today announced the limited availability of
Oracle Cloud Infrastructure (OCI) Generative AI service. The
new generative AI service will support large language models (LLMs)
to help organizations automate end-to-end business processes,
improve decision-making, and enhance customer experiences, while
keeping their data secure and private.
Built on OCI in collaboration with Cohere, the leading AI
platform for enterprise, the OCI Generative AI service is a managed
service that enables users to integrate LLMs in their own
applications through an available API. Once generally available,
this service and Cohere models will work seamlessly with AI Vector
Search, a feature of Oracle Database 23c that provides retrieval
augmented generation (RAG), a generative AI technique that combines
pretrained LLMs and proprietary business data to deliver responses
with higher accuracy. This service will also form the basis for
generative AI capabilities embedded across Oracle's suite of SaaS
applications, including Oracle Fusion Cloud Applications Suite,
Oracle NetSuite, and industry applications such as Oracle
Cerner.
"Oracle's unique industry knowledge has enabled us to create
state-of-the-art generative AI services for organizations to
automate their processes, make better decisions, and improve the
experiences they deliver to customers," said Clay Magouyrk, executive vice president, Oracle
Cloud Infrastructure. "Through our partnership with Cohere,
customers will be able to embed generative AI easily and securely
into their technology stack with full confidence that our solutions
align with their most stringent data security and privacy
requirements. Our approach further enables organizations to refine
these models using their own data—so the models will understand
their internal operations like no one else."
With its low-cost, secure, high-speed AI infrastructure, OCI
will enable customers to use Cohere's models as a managed service
specifically targeted for enterprise use cases. Customers using the
OCI Generative AI service run their workloads in a dedicated
infrastructure on Oracle's unique AI Supercluster
architecture. This enables customers to control their specific cost
and throughput requirements, whether they are fine-tuning models
with their own data or deploying their custom models.
The new OCI generative AI service includes the following
models:
- Command: This model takes a user's prompt and generates
text. Available in two different sizes, Command is highly
customizable for business use cases, including text generation,
text summarization, RAG, and chat.
- Summarize: This model does abstractive summarization of
the text and enables the user to configure the results with a
variety of parameters to support unique use cases. For example,
summarizing complex documents for legal teams, technical support
documentation for customer service representatives, and long email
chains for busy employees.
- Embed: This text representation model translates text
into numerical vectors that models can understand. It provides
industry-leading English and multilingual models (100+ languages)
for a range of use cases, including semantic search, text
classification, search engine for RAG and legacy search
improvement.
"Oracle and Cohere center our enterprise AI offering on the
principles of data security, model customization, latency, and
helping companies quickly, meaningfully, cost-efficiently, and
responsibly deploy AI technology," said Martin Kon, president & COO, Cohere. "We are
working closely together with Oracle to enable enterprises to
supercharge their businesses with AI, with a data security and
privacy-first approach."
"Oracle has been a valuable partner for Altair and with Altair's
focus on computational science and artificial intelligence,
Altair has begun integrating large language models into our
solutions because of their transformative promise," said
Sam Mahalingam, chief technology
officer, Altair. "We believe generative AI will transform the way
we work. For example, customers will be able to describe the
desired outcome in natural language format and an LLM will
automatically produce solutions. In data analytics, customers will
no longer need to code for machine learning but simply ask for the
predictions. In engineering, customers can describe product
properties and the models will do the design. The applications are
limitless."
In addition to the OCI Generative AI service news, Oracle AI has
continued to add enhancements to existing services with multiple
limited availability programs, including:
- Oracle Digital Assistant: Adds generative AI features to
allow customers to integrate LLMs and other generative capabilities
into their digital assistants. In addition, developers can use
generative AI to build digital assistants more quickly and
efficiently.
- OCI Language Healthcare NLP: Adds healthcare insights
with natural language processing. This new feature of the OCI
Language service helps better process language in the medical
domain. New models will help recognize medical terms, relationships
and entities in records such as clinical trials notes, patient
progress notes, and electronic health records.
- OCI Language Document Translation Experience: Adds new
document translation feature to support a wide range of formats –
Word, PPT, HTML, JSON, and Excel – ensuring content remains intact
and translated across diverse file types.
- OCI Vision: Adds Facial Detection, gaining the ability
to recognize faces and facial features in images, and expanding the
number of OCI Vision use cases.
- OCI Speech: Adds diarization, allowing the service to
embed speaker information into transcribed sections of audio.
Diarization makes OCI Speech a valuable tool for organizing,
analyzing, and extracting meaningful information from spoken
interactions.
- OCI Data Science: Adds Feature Store, a central
repository used to manage features developed by data science teams.
Feature Store provides a cohesive framework where features are
meticulously documented, shared, stored, and served in a
streamlined manner.
"The OCI Generative AI service is the first generative AI cloud
service to deliver enterprise-level security, flexibility, and user
tuning that the market has been demanding. It provides
tight security and governance of users' proprietary data, and
models that limit its use and visibility to only that customer,"
said Marc Staimer, senior analyst,
Wikibon. "Just as importantly, customers can control their
dedicated OCI Supercluster AI infrastructure to meet their specific
cost and throughput requirements as they fine-tune their models or
deploy their custom models. The OCI Generative AI service is a
winning combination of enterprise capabilities and
cost-performance."
Additional Resources
- Read the OCI Generative AI service technical blog
- Read what customers are saying about Oracle AI
- Read what industry analysts are saying about Oracle AI
About Oracle
Oracle offers integrated suites of
applications plus secure, autonomous infrastructure in the Oracle
Cloud. For more information about Oracle (NYSE: ORCL), please
visit us at www.oracle.com.
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more visit oracle.com/cloudworld or oracle.com/news.
About Cohere
Cohere is the leading AI platform for
enterprise. Its world-class AI is uniquely suited to the needs of
business, unlocking unprecedented ease-of-use, accessibility, and
data privacy. Cohere's platform is cloud-agnostic, accessible
through API as a managed service, and can be deployed on virtual
private cloud (VPC) or even on-site to meet companies where their
data is, offering the highest levels of flexibility and control.
Founded by Google Brain alumni and a co-author of the seminal
Transformer research paper, Cohere is on a mission to transform
enterprises and their products with AI that unlocks a more
intuitive way to generate, search, and summarize information than
ever before. The company is backed by group of global institutional
and strategic investors including DTCP, Index Ventures, Inovia
Capital, Mirae Asset, NVIDIA, Oracle, Radical Ventures, Salesforce
Ventures, Section 32, and Tiger Global, as well as several AI
luminaries, including Geoffrey
Hinton, Jeff Dean,
Fei-Fei Li, Pieter Abbeel, and
Raquel Urtasun.
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