PHH Mortgage Launches New Customer Mobile App
December 03 2020 - 4:15PM
PHH Mortgage Corporation, a subsidiary of Ocwen Financial
Corporation (NYSE: OCN) and a leading non-bank mortgage servicer
and originator, announced that it has launched a new mobile app for
its mortgage customers. The app is available for iOS and Android
mobile devices.
The new mobile app leverages Black Knight’s Servicing Digital
platform, the same platform PHH selected to relaunch its customer
website, mortgagequestions.com, in November 2019. PHH’s customer
website, which is available for the majority of its 1.2 million
customers, attracts approximately 500,000 logins per month.
Using the new app or the website, customers can make and set up
payments, view loan details and documents, and access resources to
help them manage their loans. The app also gives customers better
insight into their homes as investments, offering updated
valuations as well as information on recent neighborhood sales,
school district data and local demographics. A suite of tools and
calculators is also available to help customers manage their most
important assets.
“Our investment in the Servicing Digital mobile app is a
testament to our focus on enhancing our customers’ experience and
providing them with the best technology available,” said Scott
Anderson, Executive Vice President and Chief Servicing Officer at
Ocwen. “Our mobile app makes it possible to strengthen digital
customer relationships, while providing our customers anytime,
anywhere access to the same feature-rich functionality of our
desktop site via broad device flexibility. Today’s customers are
looking to reap the greatest benefits from technology, and our new
mobile app provides that opportunity. We intend to continually
enhance our mobile platform in order to deliver the best digital
experience to our customers.”
“By choosing Black Knight’s Servicing Digital solution, PHH is
demonstrating a solid commitment to improving the experience of its
valued customers,” said Joe Nackashi, President of Black Knight.
“This innovative, easy-to-use platform leverages our significant
investments in both the development of an industry-leading app and
in acquiring comprehensive data. This app adds value for consumers
and will help increase the sort of loyalty that results in greater
retention and overall customer satisfaction.”
About Ocwen Financial Corporation
Ocwen Financial Corporation (NYSE: OCN) is a leading non-bank
mortgage servicer and originator providing solutions through its
primary brands, PHH Mortgage and Liberty Reverse Mortgage. PHH
Mortgage is one of the largest servicers in the country, focused on
delivering a variety of servicing and lending programs. Liberty is
one of the nation’s largest reverse mortgage lenders dedicated to
education and providing loans that help customers meet their
personal and financial needs. We are headquartered in West Palm
Beach, Florida, with offices in the United States and the U.S.
Virgin Islands and operations in India and the Philippines, and
have been serving our customers since 1988. For additional
information, please visit our website (www.ocwen.com).
About Black Knight
Black Knight, Inc. (NYSE: BKI) is an award-winning software,
data and analytics company that drives innovation in the mortgage
lending and servicing and real estate industries, as well as the
capital and secondary markets. Businesses leverage our robust,
integrated solutions across the entire homeownership life cycle to
help retain existing customers, gain new customers, mitigate risk
and operate more effectively.
Our clients rely on our proven, comprehensive, scalable products
and our unwavering commitment to delivering superior client support
to achieve their strategic goals and better serve their customers.
For more information on Black Knight, please visit
www.blackknightinc.com.
FOR FURTHER INFORMATION CONTACT:
Dico Akseraylian T: (856) 917-0066 E:
mediarelations@ocwen.com
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