Company achieves Amazon Web Services (AWS)
Retail Competency Status
NATIONAL RETAIL FORUM—New Relic Inc. (NYSE: NEWR), the
industry’s largest and most comprehensive observability platform
built to help customers create more perfect software, announced
today that it is enabling the industry’s leading retail brands to
create superior digital experiences for its customers. Companies
such as AB InBev, CafePress, HauteLook Inc., John Lewis &
Partners, Metapack, and REI Co-Op rely on the New Relic platform in
order to ensure reliability of their websites and mobile
applications, as well as test and deploy updates seamlessly in
order to provide the best shopping experience to their
customers.
The 2019 Thanksgiving weekend resulted in 142.2 million U.S.
consumers shopping online, according to the National Retail
Federation and Prosper Insights & Analytics. For the first time
ever, Black Friday topped Cyber Monday as the busiest day for
online shopping at 93.2 million US shoppers compared with 83.3
million [1]. IDC has calculated that the average hourly cost of an
infrastructure failure is $100,000 per hour and the average total
cost of unplanned application downtime per year is $1.25 billion to
$2.5 billion for the Fortune 1000 [2]. New Relic has partnered with
a number of global retailers to ensure their IT systems can manage
these critical moments and provide the visibility needed for a
great software experience.
“The performance of a retailer’s website or mobile app is
directly tied to the performance of their business,” said Buddy
Brewer, GVP and GM client-side monitoring. “Successful retailers
make sure their development teams measure the availability,
functionality, and speed of their site performance. With New
Relic’s robust capabilities of real-user monitoring, intelligent
alerting, and Apdex page load scores, developer and operations
teams are able to better collaborate together to deploy
higher-quality, more secure, and more reliable software for their
customers.”
Leading Retailers Worldwide Accelerate their Business with
New Relic
"Our customers tell us that they expect a fast, reliable online
shopping experience and our studies show a clear correlation
between site performance and visit conversion to back this up. The
New Relic platform allows our teams to easily understand what’s
going on in our technology stack, enabling us to quickly diagnose
problems, optimise and ultimately meet our customers’
expectations."
Chris Wenman, Product Owner (E2E Performance), John Lewis +
Partners, leading UK high-end department store chain
"New Relic is an essential component that allows our digital
business to thrive. After implementing the platform, we were able
to improve performance by 20% on our websites and mobile
applications and we experienced an additional 50% reduction in
production incidents. Our exceptional website performance allows us
to stand out above the competition.”
Todd Wilson, divisional VP, ecommerce & mobile
technology, REI Co-Op, the largest consumer cooperative of outdoor
gear, expert advice, classes, adventure trips, stewardship &
careers in the U.S.
New Relic Achieves AWS Retail Competency Status
New Relic has achieved AWS Retail Competency status. The AWS
Retail Competency Partners have demonstrated success in offering
end-to-end solutions across Customer Engagement, Corporate
Merchandising and Planning, Supply Chain and Distribution,
Physical, Digital, and Virtual Store, Advanced Retail Data Science,
Core Retail Business Applications, and Consulting Practices for
Retail on AWS.
AWS Retail Competency Partners undergo rigorous validation by
AWS to ensure alignment to AWS best practices for building the most
secure, high-performing, resilient, and efficient cloud
infrastructure for industry applications – to give customers an
increased confidence when making decisions. Achieving the AWS
Retail Competency differentiates New Relic as an AWS Partner
Network (APN) member that delivers highly specialized technical
proficiency. To receive the AWS Competency designation, APN
Partners must possess deep AWS expertise and deliver solutions
seamlessly on AWS.
As of today, New Relic has AWS Competencies for DevOps, Mobile,
Migration, Government, and Retail. Please visit New Relic’s APN
profile here to learn more.
Additional Resources
To learn more about how the world’s leading retailers are
preparing for their biggest online sales with New Relic, be sure to
check out:
- Black Friday Is Coming: Are Your Sites and Apps Ready?
- Best Practices for Monitoring E-commerce Performance
- Deliver the Digital Shopping Experience Your Customers
Demand
[1] Thanksgiving weekend draws nearly 190 million shoppers,
spending up 16 percent, National Retail Federation and Prosper
Insights & Analytics, December 2019
[2] The cost of downtime, IDC, April 2015
About New Relic
New Relic is the industry’s largest and most comprehensive
cloud-based observability platform built to help customers create
more perfect software. The world’s best software and DevOps teams
rely on New Relic to move faster, make better decisions and create
best-in-class digital experiences. If you run software, you need to
run New Relic. Learn why more than 50% of the Fortune 100 trust New
Relic to make the world’s software run at newrelic.com.
Social Media Links: Facebook | Twitter | YouTube | LinkedIn
New Relic is a registered trademark of New Relic, Inc.
All product names and company names in this document may be
trademarks of their registered owners.
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Andrew Schmitt New Relic, Inc. 415-869-7109 pr@newrelic.com
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