- Q2 Subscription Revenue of $117.4 Million, up 26%
Year-over-Year
- Q2 Total Revenue of $144.1 Million, up 25%
Year-over-Year
Medallia, Inc. (NYSE: MDLA), the global leader in customer and
employee experience, today announced financial results for the
quarter ended July 31, 2021.
“I was very pleased with our second quarter results," said
Leslie Stretch, President and CEO of Medallia. “We had strong
enterprise and mid-market new business execution as well as solid
expansion performance. Our highly differentiated platform and focus
on voice of customer and voice of employee in today's digital-first
world positions us well for the future.”
Financial Highlights for the Second Quarter of Fiscal
2022
- Total revenue for the quarter was $144.1 million, an increase
of 25% from the same period last year. Subscription revenue was
$117.4 million, an increase of 26% from the same period last
year.
- Loss from operations for the quarter was $(59.8) million,
compared to loss from operations of $(34.5) million in the same
period last year. Non-GAAP loss from operations for the second
quarter was $(12.2) million, compared to $2.5 million income from
operations in the same period last year.
- Net loss for the quarter was $(62.5) million, or $(0.39) per
share, basic and diluted, compared to net loss of $(35.2) million,
or $(0.25) per share, basic and diluted, in the same period last
year. Non-GAAP net loss was $(14.1) million, or $(0.09) per share,
basic and diluted, compared to non-GAAP net income of $1.0 million,
or $0.01 per share, diluted, in the same period last year.
- Cash, cash equivalents and marketable securities were $507.6
million as of July 31, 2021.
For information regarding the non-GAAP financial measures
discussed in this press release, please see the section titled
“Non-GAAP Financial Measures.” Reconciliations between GAAP and
non-GAAP financial measures are provided in the tables of this
press release.
Transaction with Thoma Bravo
Due to the Company’s pending acquisition by Thoma Bravo that was
announced on July 26, 2021, there will not be a conference call or
live webcast to discuss these financial results. In addition, the
Company will not be providing financial guidance for the third
quarter of fiscal year 2022 and is suspending its financial
guidance for the full fiscal year 2022 as a result of the pending
transaction.
About Medallia
Medallia (NYSE: MDLA) is the pioneer and market leader in
customer, employee, citizen and patient experience. The company’s
award-winning SaaS platform, Medallia Experience Cloud, is becoming
the experience system of record that makes all other applications
customer and employee aware. The platform captures billions of
experience signals across interactions including all voice, video,
digital, IoT, social media and corporate messaging tools. Medallia
uses proprietary artificial intelligence and machine learning
technology to automatically reveal predictive insights that drive
powerful business actions and outcomes. Medallia customers reduce
churn, turn detractors into promoters and buyers, create
in-the-moment cross-sell and up-sell opportunities and drive
revenue-impacting business decisions, providing clear and potent
returns on investment. For more information visit
www.medallia.com.
Non-GAAP Financial Measures
In addition to financial measures prepared in accordance with
U.S. generally accepted accounting principles (“GAAP”), this press
release and the accompanying tables contain, non-GAAP financial
measures, including non-GAAP gross profit and gross margin,
non-GAAP subscription revenue gross profit and gross margin,
non-GAAP operating expenses, non-GAAP income (loss) from
operations, non-GAAP net income (loss) and weighted average basic
and diluted shares. Our management uses these non-GAAP financial
measures internally in analyzing our financial results and believes
they are useful to investors, as a supplement to the corresponding
GAAP financial measures, in evaluating our ongoing operational
performance and trends and in comparing our financial measures with
other companies in the same industry, many of which present similar
non-GAAP financial measures to help investors understand the
operational performance of their businesses. However, it is
important to note that the particular items we exclude from, or
include in, our non-GAAP financial measures may differ from the
items excluded from, or included in, similar non-GAAP financial
measures used by other companies in the same industry. In addition,
other companies may utilize metrics that are not similar to
ours.
The non-GAAP financial information is presented for supplemental
informational purposes only and is not intended to be considered in
isolation or as a substitute for, or superior to, financial
information prepared and presented in accordance with GAAP. There
are material limitations associated with the use of non-GAAP
financial measures since they exclude significant expenses and
income that are required by GAAP to be recorded in our financial
statements. Please see the reconciliation tables at the end of this
release for the reconciliation of GAAP and non-GAAP results.
Management encourages investors and others to review Medallia’s
financial information in its entirety and not rely on a single
financial measure.
We adjust the following items from one or more of our non-GAAP
financial measures:
Stock-based compensation. We exclude stock-based compensation
expense, which is a non-cash expense, from certain of our non-GAAP
financial measures because we believe that excluding this item
provides meaningful supplemental information regarding operational
performance. In particular, companies calculate stock-based
compensation expense using a variety of valuation methodologies and
subjective assumptions.
Employer payroll tax expense related to stock-based
compensation. We exclude cash expenses for employer payroll taxes
related to stock-based compensation, from certain of our non-GAAP
financial measures because we believe that excluding this item
provides meaningful supplemental information regarding operational
performance. In particular, this expense is tied to the exercise or
vesting of underlying equity awards and the price of our common
stock at the time of exercise or vesting, which may vary from
period to period independent of the operating performance of our
business.
Amortization of acquired intangible assets. We exclude
amortization of acquired intangible assets, which is a non-cash
expense, from certain of our non-GAAP financial measures. Our
expenses for amortization of intangible assets are inconsistent in
amount and frequency because they are significantly affected by the
timing, size of acquisitions and the inherent subjective nature of
purchase price allocations. We exclude these amortization expenses
because we do not believe these expenses have a direct correlation
to the operation of our business.
Acquisition-related costs. We exclude costs related to
acquisitions from our non-GAAP financial measures. These costs
include transaction and integration related costs associated with
acquisition activities.
Option acceleration payments related to acquisition. We exclude
costs related to option acceleration payments from an acquisition
from our non-GAAP financial measures. These costs include payments
as part of the close of an acquisition.
Restructuring and other. We exclude restructuring and other from
certain of our non-GAAP financial measures. Restructuring and other
primarily consists of lease impairments and net expenses related to
leased properties which we cease to occupy. Any losses and gains
associated with these activities are generally unrelated to
financial and operational performance in any particular period and
we believe the exclusion of such losses and gains provides for a
more useful comparison of operational performance in comparative
periods that may or may not include such losses and gains.
Merger-related costs. We exclude merger-related costs from
certain of our non-GAAP financial measures. Merger-related costs
consist of costs incurred related to our pending acquisition by
entities affiliated with Thoma Bravo.
Amortization of debt issuance costs. We exclude costs related to
the amortization of debt issuance costs from certain of our
non-GAAP financial measures. Under GAAP, we are required to
amortize the issuance costs over the term of the debt. The
amortization of the debt issuance costs is a non-cash item, and we
believe the exclusion of this expense will provide for a more
useful comparison of our operational performance in different
periods.
Income tax benefits. We exclude tax benefits related to
acquisitions from our non-GAAP financial measures. These tax
benefits realized consist of the change in the valuation allowance
resulting from acquisitions. In addition, we exclude tax benefits
related to our stock option exercise deductions and certain
discrete and one-time events.
Non-GAAP Supplemental Financial Information
Subscription billings: We define subscription billings, a
non-GAAP financial measure, as total subscription revenue plus the
change in subscription deferred revenue and contract assets,
excluding acquired contract assets.
Additional Information and Where to Find It
Medallia, Inc. (“Medallia”), its directors and certain executive
officers are participants in the solicitation of proxies from
shareholders in connection with the pending acquisition of Medallia
(the “Transaction”). Medallia plans to file a proxy statement (the
“Transaction Proxy Statement”) with the Securities and Exchange
Commission (the “SEC”) in connection with the solicitation of
proxies to approve the Transaction.
Robert Bernshteyn, Mitchell K. Dauerman, Borge Hald, Leslie J.
Kilgore, Douglas M. Leone, Stanley J. Meresman, Amy E. Pressman,
Leslie J. Stretch, Steven C. Walske and James D. White, all of whom
are members of Medallia’s Board of Directors, and Roxanne M.
Oulman, who is Medallia’s Chief Financial Officer, are participants
in Medallia’s solicitation. Other than Ms. Pressman and Messrs.
Hald and Leone, none of such participants owns in excess of 1% of
Medallia’s common stock. Ms. Pressman and Mr. Hald may each be
deemed to own approximately 2% of Medallia’s common stock. Mr.
Leone may be deemed to own approximately 1% of Medallia’s common
stock, and is affiliated with investment funds owning an additional
approximately 28% of Medallia’s common stock. Additional
information regarding such participants, including their direct or
indirect interests, by security holdings or otherwise, will be
included in the Transaction Proxy Statement and other relevant
documents to be filed with the SEC in connection with the
Transaction. Information relating to the foregoing can also be
found in Medallia’s definitive proxy statement for its 2021 Annual
Meeting of Shareholders (the “2021 Proxy Statement”), which was
filed with the SEC on April 13, 2021. To the extent that holdings
of Medallia’s securities have changed since the amounts printed in
the 2021 Proxy Statement, such changes have been or will be
reflected on Statements of Change in Ownership on Form 4 filed with
the SEC.
Promptly after filing the definitive Transaction Proxy Statement
with the SEC, Medallia will mail the definitive Transaction Proxy
Statement and a WHITE proxy card to each shareholder entitled to
vote at the special meeting to consider the Transaction.
SHAREHOLDERS ARE URGED TO READ THE TRANSACTION PROXY STATEMENT
(INCLUDING ANY AMENDMENTS OR SUPPLEMENTS THERETO) AND ANY OTHER
RELEVANT DOCUMENTS THAT MEDALLIA WILL FILE WITH THE SEC WHEN THEY
BECOME AVAILABLE BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION.
Shareholders may obtain, free of charge, the preliminary and
definitive versions of the Transaction Proxy Statement, any
amendments or supplements thereto, and any other relevant documents
filed by Medallia with the SEC in connection with the Transaction
at the SEC’s website (http://www.sec.gov). Copies of Medallia’s
definitive Transaction Proxy Statement, any amendments or
supplements thereto, and any other relevant documents filed by
Medallia with the SEC in connection with the Transaction will also
be available, free of charge, at Medallia’s investor relations
website (https://investor.medallia.com) or by writing to Medallia,
Inc., Attention: Investor Relations, 575 Market Street, Suite 1850,
San Francisco, California 94105.
Note on Forward-Looking Statements
The forward-looking statements included in this press release,
including for example, the quotations of management, the statements
regarding the Transaction, strategies, discussion of our commercial
prospects, partnerships, and the impact of the ongoing COVID-19
pandemic and related public health measures reflect management’s
best judgment based on factors currently known and involve risks
and uncertainties. These risks and uncertainties include, but are
not limited to, the possibility that the conditions to the closing
of the Transaction are not satisfied, including the risk that
required approvals from Medallia’s shareholders for the Transaction
or required regulatory approvals to consummate the Transaction are
not obtained; potential litigation relating to the Transaction;
uncertainties as to the timing of the consummation of the
Transaction; the ability of each party to consummate the
Transaction; possible disruption related to the Transaction to
Medallia’s current plans and operations, including through the loss
of customers and employees; potential disruption of customer
purchase decisions resulting from global economic conditions
including from an economic downturn or recession in the United
States or in other countries around the world, timing and size of
orders, relative growth of our recurring revenue, potential
decreases in customer spending, including as a result of the
COVID-19 pandemic and related public health measures, uncertainty
regarding purchasing trends in the cloud software market, customer
cancellations or non-renewal of maintenance contracts or on-demand
services, developments in and the duration of the COVID-19 pandemic
and the resulting impact on our business and operations, and the
business of our customers and partners, including the economic
impact of safety measures to mitigate the impacts of COVID-19, our
potential inability to manage effectively any growth we experience,
our ability or inability to develop new products and services,
increased competition or new entrants in the marketplace, potential
impact of acquisitions and investments, changes in staffing levels,
and other risks detailed in periodic reports we filed with the
Securities and Exchange Commission, including our Annual Report on
Form 10-K filed with the SEC on March 22, 2021 and our Quarterly
Report on Form 10-Q filed with the SEC on June 4, 2021, which may
be obtained on the Investor Relations section of Medallia’s website
(https://investor.medallia.com/financials/sec-filings/default.aspx).
Additionally, these forward-looking statements involve risk,
uncertainties, and assumptions, including those related to the
impacts of COVID-19 on our business and global economic conditions.
Many of these assumptions relate to matters that are beyond our
control and are changing rapidly, including, but not limited to,
the timeframes for and severity of social distancing and other
mitigation requirements, the impact of COVID-19 on our customers’
purchasing decisions and the length of our sales cycles,
particularly for customers in certain industries highly affected by
COVID-19. Significant variation from the assumptions underlying our
forward-looking statements could cause our actual results to vary,
and the impact could be significant. All forward-looking statements
in this press release are based on information available to us as
of the date hereof. We undertake no obligation, and do not intend,
to update the information contained in this press release, except
as required by law.
© 2021 Medallia, Inc. All rights reserved. Medallia®, the
Medallia logo, and the names and marks associated with Medallia’s
products are trademarks of Medallia. All other trademarks are the
property of their respective owners.
Medallia, Inc.
Condensed Consolidated Balance
Sheets
(in thousands)
(unaudited)
July 31, 2021
January 31, 2021
Assets
Current assets:
Cash and cash equivalents
$
257,051
$
428,328
Marketable securities
250,528
254,061
Trade and other receivables, net
126,764
181,431
Deferred commissions, current
35,509
31,107
Prepaid expenses and other current
assets
32,732
23,835
Total current assets
702,584
918,762
Property and equipment, net
40,903
40,668
Operating lease right-of-use assets
34,721
39,050
Deferred commissions, noncurrent
75,934
68,929
Goodwill
410,453
262,942
Intangible assets, net
77,575
60,623
Other noncurrent assets
16,683
10,675
Total assets
$
1,358,853
$
1,401,649
Liabilities and stockholders' equity
Current liabilities:
Accounts payable
$
17,756
$
11,904
Accrued expenses and other current
liabilities
50,730
39,756
Accrued compensation
49,861
42,292
Deferred revenue, current
262,794
293,231
Total current liabilities
381,141
387,183
Convertible senior notes, net
561,105
448,064
Deferred revenue, noncurrent
1,514
1,396
Lease liability, noncurrent
43,181
47,631
Other liabilities
15,182
9,134
Total liabilities
1,002,123
893,408
Stockholders' equity:
Common stock
153
150
Additional paid-in capital
1,094,280
1,136,534
Accumulated other comprehensive income
(loss)
(440
)
1,186
Accumulated deficit
(737,263
)
(629,629
)
Total stockholders' equity
356,730
508,241
Total liabilities and stockholders'
equity
$
1,358,853
$
1,401,649
Medallia, Inc.
Condensed Consolidated
Statements of Operations
(in thousands, except per share
data)
(unaudited)
Three Months Ended July
31,
Six Months Ended July
31,
2021
2020
2021
2020
Revenue:
Subscription
$
117,392
$
92,831
$
223,463
$
181,823
Professional services
26,716
22,694
52,019
46,393
Total revenue
144,108
115,525
275,482
228,216
Cost of revenue:
Subscription
27,592
19,130
51,748
36,474
Professional services
26,931
22,042
50,473
44,261
Total cost of revenue
54,523
41,172
102,221
80,735
Gross profit
89,585
74,353
173,261
147,481
Operating expenses:
Research and development
35,363
27,790
66,000
60,169
Sales and marketing
80,150
51,942
153,130
103,957
General and administrative
33,909
29,137
64,022
50,635
Total operating expenses
149,422
108,869
283,152
214,761
Loss from operations
(59,837
)
(34,516
)
(109,891
)
(67,280
)
Other income (expense), net
(1,716
)
(448
)
(3,309
)
(273
)
Loss before provision for income taxes
(61,553
)
(34,964
)
(113,200
)
(67,553
)
Provision for income taxes
937
234
1,711
174
Net loss
$
(62,490
)
$
(35,198
)
$
(114,911
)
$
(67,727
)
Net loss per share attributable to common
stockholders, basic and diluted
$
(0.39
)
$
(0.25
)
$
(0.73
)
$
(0.49
)
Weighted-average shares used in computing
net loss per share attributable to common stockholders, basic and
diluted
159,068
142,479
157,738
139,272
GAAP to Non-GAAP adjustments include stock-based compensation
expense and related employer payroll tax expense, amortization of
acquired intangible assets, acquisition-related costs, amortization
of debt issuance costs, option acceleration payments, restructuring
and other, merger-related costs, and income tax benefits as
follows:
Three Months Ended July
31,
Six Months Ended July
31,
2021
2020
2021
2020
Cost of revenue:
Subscription
$
4,374
$
2,411
$
7,958
$
4,372
Professional services
3,379
2,825
5,762
5,706
Operating expenses:
Research and development
6,470
5,101
11,328
17,412
Sales and marketing
14,682
10,002
27,047
20,538
General and administrative
18,685
16,673
35,025
25,266
Other income (expense), net
829
—
1,656
—
Benefits from income taxes
(34
)
(775
)
(57
)
(1,471
)
Total
$
48,385
$
36,237
$
88,719
$
71,823
Medallia, Inc.
Condensed Consolidated
Statements of Cash Flows
(in thousands)
(unaudited)
Six Months Ended July
31,
2021
2020
Operating activities
Net loss
$
(114,911
)
$
(67,727
)
Adjustments to reconcile net loss to net
cash provided by (used in) operating activities:
Depreciation and amortization
21,430
11,790
Amortization of deferred commissions
16,724
12,433
Non-cash lease expense
5,450
6,219
Stock-based compensation expense
53,298
56,438
Lease exit costs
—
8,392
Amortization of debt issuance costs
1,656
—
Other
6,196
2,099
Changes in assets and liabilities:
Trade and other receivables
58,775
63,310
Deferred commissions
(28,130
)
(19,983
)
Prepaid expenses and other current
assets
(8,247
)
196
Other noncurrent assets
(1,172
)
(1,404
)
Accounts payable
4,193
(2,912
)
Deferred revenue
(39,002
)
(57,766
)
Accrued expenses and other current
liabilities
9,577
(7,001
)
Other noncurrent liabilities
(2,628
)
(393
)
Net cash (used in) provided by operating
activities
(16,791
)
3,691
Investing activities
Purchases of property, equipment and
other
(12,844
)
(9,774
)
Purchase of marketable securities
(153,773
)
(139,196
)
Maturities of marketable securities
152,900
133,473
Proceeds from sale of marketable
securities
3,500
1,100
Acquisitions, net of cash acquired
(163,762
)
(80,372
)
Net cash used in investing activities
(173,979
)
(94,769
)
Financing activities
Proceeds from revolving line of credit
—
43,000
Proceeds from exercise of stock
options
14,802
41,032
Proceeds from share purchase plan
7,953
10,267
Principal payments on financing leases
(3,184
)
(2,117
)
Repayment of debt assumed in acquisitions
and other
(200
)
(2,139
)
Net cash provided by financing
activities
19,371
90,043
Effect of exchange rate changes on cash
and cash equivalents
122
(49
)
Net decrease in cash and cash
equivalents
(171,277
)
(1,084
)
Cash and cash equivalents at beginning of
period
428,328
226,866
Cash and cash equivalents at end of
period
$
257,051
$
225,782
Medallia, Inc.
GAAP to Non-GAAP
Reconciliations
(in thousands, except
percentages)
(unaudited)
Three Months Ended July
31,
Six Months Ended July
31,
2021
2020
2021
2020
Non-GAAP gross profit
reconciliation:
GAAP gross profit
$
89,585
$
74,353
$
173,261
$
147,481
GAAP gross margin
62
%
64
%
63
%
65
%
Add:
Stock-based compensation
4,387
3,665
7,459
7,258
Employer payroll tax expense related to
stock-based compensation
156
163
418
420
Amortization of acquired intangible
assets
3,210
1,408
5,843
2,400
Non-GAAP gross profit
$
97,338
$
79,589
$
186,981
$
157,559
Non-GAAP gross margin
68
%
69
%
68
%
69
%
Three Months Ended July
31,
Six Months Ended July
31,
2021
2020
2021
2020
Non-GAAP subscription revenue gross
profit reconciliation:
GAAP subscription revenue gross profit
$
89,800
$
73,701
$
171,715
$
145,349
GAAP subscription revenue gross margin
76
%
79
%
77
%
80
%
Add:
Stock-based compensation
1,104
946
1,958
1,855
Employer payroll tax expense related to
stock-based compensation
60
57
157
117
Amortization of acquired intangible
assets
3,210
1,408
5,843
2,400
Non-GAAP subscription revenue gross
profit
$
94,174
$
76,112
$
179,673
$
149,721
Non-GAAP subscription revenue gross
margin
80
%
82
%
80
%
82
%
Medallia, Inc.
GAAP to Non-GAAP
Reconciliations
(in thousands, except
percentages)
(unaudited)
Three Months Ended July
31,
Six Months Ended July
31,
2021
2020
2021
2020
Non-GAAP operating expense
reconciliation:
GAAP operating expenses
$
149,422
$
108,869
$
283,152
$
214,761
GAAP operating expenses, as a % of total
revenue
104
%
94
%
103
%
94
%
Subtract:
Stock-based compensation
(25,310
)
(20,969
)
(45,839
)
(49,180
)
Employer payroll tax expense related to
stock-based compensation
(1,046
)
(1,606
)
(2,386
)
(3,565
)
Amortization of acquired intangible
assets
(2,431
)
(688
)
(4,659
)
(1,107
)
Acquisition-related costs
(768
)
(797
)
(3,388
)
(1,648
)
Option acceleration payments
—
—
(5,396
)
—
Restructuring and other
(1,018
)
(7,716
)
(2,468
)
(7,716
)
Merger-related costs
(9,265
)
—
(9,265
)
—
Non-GAAP operating expenses
$
109,584
$
77,093
$
209,751
$
151,545
Non-GAAP operating expenses, as a % of
total revenue
76
%
67
%
76
%
66
%
Three Months Ended July
31,
Six Months Ended July
31,
2021
2020
2021
2020
Non-GAAP income (loss) from operations
reconciliation:
GAAP loss from operations
$
(59,837
)
$
(34,516
)
$
(109,891
)
$
(67,280
)
GAAP loss from operations, as a % of total
revenue
(42
)%
(30
)%
(40
)%
(29
)%
Add:
Stock-based compensation
29,697
24,634
53,298
56,438
Employer payroll tax expense related to
stock-based compensation
1,202
1,769
2,804
3,985
Amortization of acquired intangible
assets
5,641
2,096
10,502
3,507
Acquisition-related costs
768
797
3,388
1,648
Option acceleration payments
—
—
5,396
—
Restructuring and other
1,018
7,716
2,468
7,716
Merger-related costs
9,265
—
9,265
—
Non-GAAP income (loss) from operations
$
(12,246
)
$
2,496
$
(22,770
)
$
6,014
Non-GAAP income (loss) from operations, as
a % of total revenue
(8
)%
2
%
(8
)%
3
%
Medallia, Inc.
GAAP to Non-GAAP
Reconciliations
(in thousands, except
percentages)
(unaudited)
Three Months Ended July
31,
Six Months Ended July
31,
2021
2020
2021
2020
Non-GAAP net income (loss)
reconciliation:
GAAP net loss
$
(62,490
)
$
(35,198
)
$
(114,911
)
$
(67,727
)
Add (subtract):
Stock-based compensation
29,697
24,634
53,298
56,438
Employer payroll tax expense related to
stock-based compensation
1,202
1,769
2,804
3,985
Amortization of acquired intangible
assets
5,641
2,096
10,502
3,507
Acquisition-related costs
768
797
3,388
1,648
Option acceleration payments
—
—
5,396
—
Restructuring and other
1,018
7,716
2,468
7,716
Merger-related costs
9,265
—
9,265
—
Amortization of debt issuance costs
829
—
1,656
—
Income tax benefits
(34
)
(775
)
(57
)
(1,471
)
Non-GAAP net income (loss)
$
(14,104
)
$
1,039
$
(26,191
)
$
4,096
Weighted average shares:
Basic
159,068
142,479
157,738
139,272
Diluted
159,068
173,335
157,738
171,498
Medallia, Inc.
Non-GAAP Supplemental
Financial Information
(in thousands, except
percentages)
(unaudited)
Trailing Twelve Months Ended
July 31,
2021
2020
Subscription revenue
$
424,214
$
347,731
Increase in subscription deferred
revenue
52,712
34,450
(Increase) in contract assets
(4,885
)
(2,448
)
Subscription billings
$
472,041
$
379,733
Subscription billings growth rate
24
%
20
%
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210902005700/en/
Investor Relations:
Carolyn Bass ir@medallia.com
Austin DeArman press@medallia.com 202-341-9181
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