Medallia Unveils Quickstart Solutions Empowering State, Local Governments and Education to Reimagine How they Serve Society
July 10 2020 - 8:00AM
Business Wire
Rich video feedback, powerful crowdsourcing
technology and innovative AI-powered text analytics deliver rich
insights on public sentiment, driving intelligent action
Medallia, Inc. (NYSE: MDLA), the global leader in experience
management, today announced new Medallia Quickstart Solutions for
State & Local governments and the education market, providing
deep understanding of employee and citizen sentiment and what
innovations are required to shape the future of these
industries.
“The challenges we are facing with COVID-19 are giving us the
opportunity to redefine how we live, learn, work and care for one
another. By capturing rich and powerful feedback from those who are
impacted the most, we accelerate our ability to adapt to the needs
of today,” said Nick Thomas, EVP Global Public Sector for
Medallia.
Designed to go live in days, Medallia’s Quickstart Solutions for
State, Local Government and Education are available for:
- Public Safety and Services – better understand needs and
expectations of the community and align with first responder
departments including police and fire
- K-12 Education – instantly understand what parents,
students, and faculty need for successful remote and in-class
education and to guide the future of schooling
- Higher Education – determine the proper return to
campus, virtually and physically, in live-time
- Department of Motor Vehicles – accelerate efficiencies
with contactless experiences that transform the delivery of driver
services to reduce wait times and increase trust
- Workplace Solutions – keep a finger on the pulse of
employees in live-time to understand how the workplace is evolving.
Apply powerful AI to understand top areas of improvement and
suggested actions
- Veterans Experience – improve the experience of the
care, benefits, and services for Veterans, their families,
caregivers and survivors
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About Medallia
Medallia (NYSE: MDLA) is the pioneer and market leader in
Experience Management. Medallia’s award-winning SaaS platform, the
Medallia Experience Cloud, leads the market in the understanding
and management of experience for customers, employees and citizens.
Medallia captures experience signals created on daily journeys in
person, digital and IoT interactions and applies proprietary AI
technology to reveal personalized and predictive insights that can
drive action with tremendous business results. Using Medallia
Experience Cloud, customers can reduce churn, turn detractors into
promoters and buyers, and create in-the-moment cross-sell and
up-sell opportunities, providing clear and potent returns on
investment. www.medallia.com
© 2019 Medallia, Inc. All rights reserved. Medallia®, the
Medallia logo, and the names and marks associated with Medallia’s
products are trademarks of Medallia. All other trademarks are the
property of their respective owners.
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PR Contact: Valerie Beaudett press@medallia.com +1 (650)
400-7833
IR Contact: Carolyn Bass ir@medallia.com
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