Medallia Voice of the Public Package to Power Superior Government Experience
December 10 2019 - 8:00AM
Business Wire
New, Purpose-Built Solution Empowers Agencies
to Quickly Kickstart a GX Program and Transform Insights into
Action
Medallia (NYSE: MDLA), the global leader in experience
management, today announced Voice of the Public Package, a new
configured solution designed to support government agencies in
meeting the requirements outlined by A-11 and kickstart new
Government Experience (GX) Programs. The pre-configured solution
includes A-11 compatible insights and reporting as well as
real-time access to the Medallia Experience Cloud to drive
in-the-moment actions and innovations.
“No industry is immune to the need for delivering exceptional
experience, including the government. This new offering enables
agencies, especially High-Impact Service Providers (HISPs), to get
a jump on meeting changing Government Experience (GX) compliance
regulations and in hearing the voice of the public so they can meet
their missions with greater effectiveness,” said Brian Michael,
vice president and general manager, public sector for Medallia.
As governments around the globe recognize the importance of
understanding and improving their customers’ experience, they are
dedicating resources to these initiatives. Medallia’s proven
solutions in the commercial space for driving high impact action
are now available with pre-built “voice of the public” feedback
templates to capture insights, transform those insights into action
and help meet OMB standards.
Learn more. Join us at our Washington D.C. City Tour where we
will be demoing the new solution. Follow us on Twitter, Facebook
and Instagram
About Medallia
Medallia (NYSE: MDLA) is the pioneer and market leader in
Experience Management. Medallia leads the market in the
understanding and management of experience for customers, employees
and citizens. Medallia captures experience signals created on daily
journeys in person, digital and IoT interactions and applies
proprietary AI technology to reveal personalized and predictive
insights that can drive action with tremendous business results.
Using the suite of experience management and innovation solutions
offered by Medallia, customers can engage employees, reduce churn,
turn detractors into promoters and buyers and create in-the-moment
cross-sell and up-sell opportunities providing clear and potent
returns on investment.
For more information, please visit www.medallia.com.
© 2019 Medallia, Inc. All rights reserved. Medallia®, the
Medallia logo, and the names and marks associated with Medallia’s
products are trademarks of Medallia. All other trademarks are the
property of their respective owners.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20191210005456/en/
PR Contact: Valerie Beaudett press@medallia.com +1 (650)
400-7833
IR Contact: Carolyn Bass ir@medallia.com
Medallia (NYSE:MDLA)
Historical Stock Chart
From Mar 2024 to Apr 2024
Medallia (NYSE:MDLA)
Historical Stock Chart
From Apr 2023 to Apr 2024