The new Long Island store offers more than 500
varieties of trend-forward designs and installation services; LL
Flooring supports customers with new smartphone app and digital
suite of online tools
LL Flooring, formerly Lumber Liquidators, (NYSE:LL), one of the
nation’s largest specialty retailers of high-quality, hard-surface
flooring that is dedicated to providing the best customer
experience, announced the opening of its new Medford, New York,
store, located at 700 E. Patchogue Yaphank Road, Suite 47. With 414
stores nationwide, this is the Company’s first Medford store and
second store on Long Island.
LL Flooring offers more than 500 varieties of floors in the
latest styles including solid and engineered hardwood, laminate,
water-resistant vinyl, porcelain tile, bamboo and cork, all
available to view in-store and online at LLFlooring.com. The
Company is dedicated to guiding customers throughout their entire
flooring journey, from that first spark of inspiration to
installing the floor correctly, with high-touch, knowledgeable
flooring experts to answer any questions.
The new Medford store features a Design Center with video
capability where store associates can collaborate with customers to
find the best floor for any vision or project and visualize how it
will look using the Picture It floor visualizer. This online tool
allows customers to upload a photo of any room and select from
hundreds of LL floors to preview how the floors will look in their
space.
“We are excited to join the Medford community as the go-to
resource to help retail and pro customers discover beautiful
flooring,” said Charles Tyson, President and CEO of LL Flooring.
“LL Flooring prides itself on offering a broad assortment of
trend-right and quality flooring styles, and we are looking forward
to welcoming customers to help them in their flooring journey at
our newest Long Island store.”
The Medford store is open weekdays 9 a.m. – 7 p.m., Saturdays 9
a.m. – 6 p.m. and Sundays 11 a.m. – 5 p.m. Customers can also
access LL Flooring resources at their call center, 1.844.4.LLFloor
or via chat online at LLFlooring.com.
A Go-To Destination for Pros
LL partners with the pro to help builders, remodelers,
installers, property managers and design professionals with a
seamless, efficient experience, plus great value and products that
perform at the highest level. Several of the floors stocked by LL
Flooring carry limited commercial warranties in addition to
industry-leading warranties for retail customers.
Pros can also register with LL Flooring online, and get access
to project planning tools, real-time view of inventory levels at
nearby stores, pro exclusive pricing, and the ability to track
client projects. There are also extended hours for pros at the
store, and a robust assortment of tools, molding and other
accessories. Pre-staged orders for quick pick up or customized
direct ship or delivery solutions are another perk for the pro.
LL Flooring also extends pro pricing through the pro to their
customers with the pro’s referral.
Expert Service Extends to Flooring Installation
In addition to supporting the pro and the DIYer, LL’s team of
flooring experts are ready to take care of customers who want a
full-service solution by arranging for professional installation by
independent contractors. Installation services include a
comprehensive assessment and measurement for customers and full
installation with LL’s molding and matching stair treads.
Helpful Online Suite of Digital Tools and New App Empower
Customers
Along with the online Picture It floor visualizer, LL Flooring’s
digital suite of tools includes a unique Floor Finder experience to
help customers find their style and learn which flooring options
complement their vision by answering a quick set of questions. The
tool turns information on the room to be renovated, type of floor,
color preferences and more into a suggested collection of options
based on the customer’s unique profile.
The Picture It and Floor Finder tools are made even easier to
access through LL Flooring’s new smartphone app. The LL Flooring
app showcases current sales and app-only offers to help customers
seek out beautiful flooring options and deals. The new app also
gives customers the opportunity to order free samples and view
digital catalogs to discover flooring inspiration.
To add further flexibility for customers, LL offers a virtual
store shopping experience for customers to meet with a live,
in-store LL Flooring associate via a computer or tablet. Accessed
via appointment, the LL Flooring expert will walk the customer
through the store to showcase flooring styles and answer the
customer’s questions.
“As the retail experience has evolved, LL Flooring has been at
the forefront to offer customers several options to curate floor
options and provide expert guidance through our helpful digital
resources. They’re great extensions of our in-store experience,”
said Tyson.
New LL Style Platform Brings Designer’s Eye to
Customers
In addition to providing trend-right flooring options, LL
Flooring has launched a new online home design content platform, LL
Style, that touches on floor-to-ceiling interior décor trends and
ideas that customers and industry stakeholders can use for ongoing
inspiration. LL Style features weekly posts and can be viewed
online at LLFlooring.com.
About LL Flooring
LL Flooring is one of the country’s leading specialty retailers
of hard-surface flooring with 414 stores nationwide. The Company
seeks to offer the best customer experience online and in stores,
with more than 500 varieties of hard-surface floors featuring a
range of quality styles and on-trend designs. LL Flooring's online
tools also help empower customers to find the right solution for
the space they've envisioned. LL Flooring's extensive selection
includes water-resistant vinyl plank, solid and engineered
hardwood, laminate, bamboo, porcelain tile, and cork, with a wide
range of flooring enhancements and accessories to complement. LL
Flooring stores are staffed with flooring experts who provide
advice, pro partnership services and installation options for all
of LL Flooring's products, the majority of which is in stock and
ready for delivery.
Learn More about LL Flooring
- Our commitment to quality, compliance, the communities we serve
and corporate giving:
https://www.llflooring.com/corp/quality.html
- Follow us on social media: Facebook, Instagram and Twitter
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version on businesswire.com: https://www.businesswire.com/news/home/20210601005125/en/
Nathan Bowie nathan.bowie@onesimpleplan.com 612-677-2250
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