Sensormatic Solutions by Johnson Controls Announces New Shrink Visibility Offering to Combat an Increase in Theft Across Retail Enterprises
August 31 2021 - 9:05AM
Business Wire
- Source-to-store data combined with Sensormatic IQ empowers
retailers to effectively address shrink
- Predictive insights from Sensormatic IQ allow retailers to take
enterprise-wide action on shrink
- Sensormatic IQ intelligent operating platform improves shopper
experiences and retail outcomes
Johnson Controls, the global leader for smart, healthy and
sustainable buildings, today announced that Sensormatic Solutions,
its leading global retail solutions portfolio, is streamlining its
store shrink visibility offering globally to combat recent
increases in shoplifting, internal theft and organized crime across
retail enterprises.
This new offering combines RFID-enabled detection systems and
Electronic Product Code (EPC) item-level data with Sensormatic IQ.
Together these systems unify diverse data and insights through a
new intelligent operating platform to drive improved shopper
experiences and retail outcomes.
In-store shopping is recovering with increased consumer
confidence1, but according to the U.S. Department of Labor, there
are 965,000 open retail jobs, creating a challenging environment
for retailers that makes theft and fraud easier.
“Sensormatic Solutions’ new offering helps retailers address the
record levels of shrink and fraud, as they face a perfect storm of
increased foot traffic and a labor shortage, along with continuing
economic challenges and the anonymity of face coverings,” said
Craig Szklany, Sensormatic Solutions VP of global solutions
management & marketing.
As consumer expectations change and shoppers become more
accustomed to the accessibility of online shopping and fulfilment
options like buy online, pick up in store (BOPIS), retailers can
successfully navigate increasing in-store traffic by having the
right merchandise in the right place at the right time offering
unified commerce across all channels.
With inventory and shopper behavior insights from Sensormatic IQ
helping retailers create positive interactions with consumers, they
can now understand what, when and how specific items go missing in
real-time with integrated shrink visibility offerings. These
actionable insights provide a new perspective of loss events across
the enterprise and allow retailers to target shrink mitigation
efforts more precisely while still delivering a frictionless
experience for shoppers.
“Retailers are battling with multiple data sets across their
enterprises and are unable to get the insights needed to positively
impact operations and their bottom line,” remarked Szklany.
“Sensormatic Solutions’ shrink visibility offering, our
RFID-enabled solutions and EPC item-level merchandise data combines
shrink event intelligence with the AI computing capabilities of
Sensormatic IQ to help retailers curate complex data sets and turn
predictive insights into enterprise-wide shrink visibility that
offers clear actionable outcomes.”
To power the necessary data insights for effective loss
prevention, RFID is a critical part of anti-shoplifting exit
solutions. Sensormatic has long been at the cutting edge of
Electronic Article Surveillance (EAS), or systems and sensors
designed to protect assets, with a portfolio of scalable and
customizable shrink visibility offerings2 to meet the needs of
store environments including Synergy solutions, concealed detection
solutions, and surveillance zones. These solutions reveal
item-level insights into stolen merchandise to help retailers react
effectively to loss conditions.
Sensormatic Solution’s latest shrink visibility offering, the
RFID Overhead 360°, developed in collaboration with Impinj®, a
leading RAIN RFID provider and Internet of Things pioneer, delivers
storefront visibility performance with elegance and versatility to
complement any store décor. The RFID Overhead 360° helps provide
retailers with highly accurate item-level loss event visibility
while reducing nuisance alarms and prioritizing real-time
actionable alerts. When combined with TrueVUE shrink visibility
analytics, retailers can gain an enhanced understanding of loss
events at the storefront and help target shrink mitigation efforts
more precisely.
Sensormatic Solutions is a vital component of Johnson Controls
OpenBlue technologies and innovations which leverage big data and
AI to optimize healthy buildings. No matter where a retailer is on
their own digital transformation journey, Sensormatic IQ provides
the technology retailers need to digitize in-store engagements and
enhance customer experiences.
To learn how retailers can take shrink management to the next
level with Sensormatic Solutions, download the comprehensive
Sensormatic IQ brochure.
About Johnson Controls
At Johnson Controls (NYSE:JCI) we transform the environments
where people live, work, learn and play. As the global leader in
smart, healthy and sustainable buildings, our mission is to
reimagine the performance of buildings to serve people, places and
the planet.
With a history of more than 135 years of innovation, Johnson
Controls delivers the blueprint of the future for industries such
as healthcare, schools, data centers, airports, stadiums,
manufacturing and beyond through its comprehensive digital offering
OpenBlue. With a global team of 100,000 experts in more than 150
countries, Johnson Controls offers the world's largest portfolio of
building technology, software as well as service solutions with
some of the most trusted names in the industry. For more
information, visit www.johnsoncontrols.com or follow us
@johnsoncontrols on Twitter.
About Sensormatic Solutions
Sensormatic Solutions is the leading global retail solutions
portfolio of Johnson Controls powering operational excellence at
scale and enabling smart and connected shopper engagement. Our
intelligent digital operating platform – Sensormatic IQ – combines
the full Sensormatic Solutions portfolio, including unmatched
insights into retail inventory, shopper behavior, and loss
prevention and liability, and Retailer and third-party solutions
with advanced technologies, like AI and Machine Learning. This
enables retailers to act on prescriptive, data-driven outcomes and
confidently move into the future. Our retail portfolio features the
premier Sensormatic, ShopperTrak and TrueVUE brands. Please visit
Sensormatic Solutions or follow us on LinkedIn, Twitter, and our
YouTube channel.
1 Sensormatic Solutions by Johnson Controls spring 2021 U.S.
Consumer Sentiment Survey
2 Sensormatic Solutions by Johnson Controls AM / RFID Storefront
Systems
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version on businesswire.com: https://www.businesswire.com/news/home/20210831005629/en/
Media Contacts
Jaclyn Messina Sensormatic Solutions by Johnson Controls
Work: +1 561-235-6458 jaclyn.messina@jci.com
Anne Lines Matter on behalf of Sensormatic Solutions
Work: +1-978-518-4512 jciretail@matternow.com
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