New custom streaming content provides guests,
members and customers innovative experiences that address today’s
wellbeing needs
Guided by its purpose of care, Hyatt Hotels Corporation (NYSE:
H) today announced Hyatt Together – a digital platform for guests,
members and customers featuring curated wellbeing experiences
created by Hyatt colleagues from around the world. Aligned with
Hyatt’s holistic approach to wellbeing, Hyatt Together content is
focused on three pillars: Feel (emotional and mental wellbeing),
Fuel (powering the body, including food, sleep) and Function (how
you move and function in work and life). Today, Hyatt is premiering
expanded video content designed to bring its engaging, signature
experiences outside of Hyatt hotels so that more people can have
access, whether at home, or when they’re ready, while
traveling.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20201022005370/en/
Miraval Arizona Executive Chef &
Director of Culinary Operations Warren Weekes creates a
spirits-free “mocktail.” (Photo: Business Wire)
“Hyatt’s purpose, to care for people so they can be their best,
is why wellbeing has always been at the heart of our business,”
said Simon Marxer, Hyatt wellbeing council co-chair and Miraval
director of spa and wellbeing. “After hearing from members, guests,
customers and colleagues over the last several months, we know
mental and physical wellbeing is more important than ever. With
Hyatt Together, we are reimagining our approach to connect with
people, wherever they are, and give access to global Hyatt
experiences. This digital platform, among many other initiatives,
illustrates how wellbeing remains a priority and true point of
difference for Hyatt.”
Hyatt Together was piloted in May 2020 as a way for Hyatt to
stay close to its corporate customers – a virtual “Hyatt hug” of
sorts – featuring Hyatt colleagues from around the world sharing
their passions, across culinary, physical fitness and mindfulness
themes and more, from doing a Pilates routine inspired by Hyatt
Regency Amsterdam to brewing the local favorite dalgona coffee
served at Grand Hyatt Macau. Due to overwhelming positive feedback,
Hyatt Together will now be available to all guests and World of
Hyatt loyalty members. The digital offering gives Hyatt colleagues
around the globe the opportunity to bring to life how they Feel,
Fuel, and Function.
As people across the world continue to navigate COVID-19 and its
physical and mental impact, Hyatt Together content is designed to
encourage people to think about how they eat, move and feel –
elements central to Hyatt’s wellbeing philosophy. Three new videos,
released today, showcase approachable routines and actions geared
to today’s climate:
- Make Time for Movement – With many people continuing to
work from home and sit for hours on end, Miraval Austin fitness
specialist Robyn Riojas invites users to take a moment of
mindfulness and perform a strength and mobility routine based on
one of Miraval’s signature classes, which can be replicated in any
space.
- Harness the Power of Hydrotherapy – The use of steam,
baths and aromatic massage to promote wellbeing dates back to
ancient Roman culture. Grand Hyatt Singapore Director of Spa and
Hyatt Global Wellbeing Council Member Karu Nanithi explains how
to recreate a hydrotherapy spa experience from your home or during
travels.
- Lift Your Spirits with Mocktails – From virtual happy
hours to unwinding after a hectic day, cocktail recipes are in high
demand. As a spirits-free alternative, Miraval Arizona Executive
Chef & Director of Culinary Operations Warren Weekes
shows viewers how to mix a delicious “mocktail” that makes any
occasion a wellbeing celebration, infusing the building blocks of
phytonutrients, antioxidants and dietary fiber.
Hyatt Together also features a Hyatt Together Talks series – a
new digital forum that provides guests, members and customers an
insider’s view on how Hyatt and industry leaders are reimagining
the future of travel to welcome guests when they are ready.
Contributors include Hyatt executives, colleagues and industry
leaders who share insights on the state of travel and what
travelers can expect before, during and after hotel stays.
The next Hyatt Together Talk – coming soon – will feature luxury
travel industry leaders Alison Gilmore, portfolio director,
International Luxury Travel Market (ILTM) and Matthew Upchurch,
chief executive officer, Virtuoso in conversation with Hyatt Global
Head of Sales Jack Horne. The group will discuss trends in the
luxury travel space and the importance of wellbeing.
Welcoming Guests and Customers Back to Hyatt with Safety
First, Wellbeing Always
Hyatt’s top priority for welcoming guests and colleagues back to
Hyatt properties is doing it with their safety and wellbeing in
mind. Hyatt’s multi-layered Global Care & Cleanliness
Commitment further enhances its operational guidance and resources
around colleague and guest safety. Hyatt is offering flexibility
with cancellation at no charge up to 24 hours before scheduled
arrival for most reservations for stays through July 31, 2021.
World of Hyatt members also have less to worry about, as the
program provides many benefits extensions.
Reimagining the Guest Experience
As guests and customers return to travel, Hyatt is rethinking
the guest experience to provide enhanced convenience, flexibility
and wellbeing, including:
- Hyatt Together Special Offer: As travelers begin to
consider intimate social and business events or book new gatherings
to reconnect with friends, family or colleagues, Hyatt is helping
them celebrate the joy of getting back together. Gatherings of 10
guests or more (where permitted) booked and held at participating
Hyatt hotels by December 31, 2022, can enjoy several perks, booking
flexibility, ability to earn World of Hyatt Bonus Points and the
choice of up to 10 percent off the master bill or up to 10 percent
in added-value upgrades such as complimentary guestrooms and
enhanced food and beverage offerings. To learn more or book a
gathering and for full offer terms, visit hyatt.com/together-offer
or call a Hyatt Sales Representative and use Special Offer Code
GATHR.
- New In-Room Headspace Content: As part of Hyatt’s
exclusive collaboration with Headspace, more than 200 Hyatt hotels
across the U.S., Canada and Mexico now offer in-room meditation and
mindfulness exercises, with more hotels being added, so guests can
pause, be present and care for themselves. Additionally, World of
Hyatt members can access complimentary, curated mindfulness and
sleep exercises through the World of Hyatt app and enjoy a 30-day*
trial subscription to Headspace Plus. *30-day trial offer renews
automatically after free trial on a month-to-month basis at $12.99
USD per month. Users must cancel before the end of their free trial
to avoid charges. Applicable VAT sales or other taxes may apply.
See Headspace.com for complete subscription details.
- Work From Hyatt Package: To give families,
couples and individuals a seamless, much-needed change of scenery
from their work from home routines, Hyatt recently launched the
Work From Hyatt extended-stay package. Travelers can book this
package at nearly 60 hotels across North America and the Caribbean
to enjoy work- and school-life balance with the comforts of a
premium resort experience. Packages start at $139 + tax per night
for a minimum 7-night stay. To learn more about participating
properties, availability and pricing, visit hyatt.com/workfromhyatt
or call a Hyatt Global Contact Center directly at 1-866-886-5053
and use Special Offer Code WFHYAT.
To access Hyatt Together content, visit hyatt.com/together; for
general information, visit hyatt.com.
The term “Hyatt” is used in this release for convenience to
refer to Hyatt Hotels Corporation and/or one more of its
affiliates.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading
global hospitality company offering 21 premier brands. As of June
30, 2020, the Company's portfolio included more than 900 hotel,
all-inclusive, and wellness resort properties in 65 countries
across six continents. The Company's purpose to care for people so
they can be their best informs its business decisions and growth
strategy and is intended to attract and retain top employees, build
relationships with guests and create value for shareholders. The
Company's subsidiaries develop, own, operate, manage, franchise,
license or provide services to hotels, resorts, branded residences,
vacation ownership properties, and fitness and spa locations,
including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®,
Andaz®, The Unbound Collection by Hyatt®, Destination®, Hyatt
Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®,
Hyatt Centric®, Caption by Hyatt, Joie de Vivre®, Hyatt House®,
Hyatt Place®, tommie™, UrCove, Hyatt Residence Club® and
Exhale® brand names, and operates the World of Hyatt®
loyalty program that provides distinct benefits and exclusive
experiences to its valued members. For more information, please
visit www.hyatt.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20201022005370/en/
Jorian Weiner Hyatt 312-708-3004 jorian.weiner@hyatt.com
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