The Hartford To Provide $750,000 To Help United Way Improve Its 211 Network
September 17 2020 - 08:32AM
Business Wire
The Hartford has committed $750,000 over three years to help
United Way improve the online presence and accessibility of the 211
network, a comprehensive source of locally curated social services
information in the U.S. This will better enable 211 users to
quickly find and access the information and services they need, as
well as improve the overall user experience, increase website
traffic and create a more consistent, connected network across the
United States.
“We are pleased to support United Way in their efforts to ensure
the community has easy access to the resources they need,” said
Kathy Bromage, chief marketing and communications officer for The
Hartford. “Many people across the country were already struggling
to meet basic needs, and for some, the pandemic has caused an even
greater hardship. It is now more important than ever to make sure
that families have access to the right resources to help them make
ends meet or to get the support they need to prevail through a
difficult time.”
The 211 network, operated or supported by United Way throughout
the U.S., is used by millions of Americans each year to access
services such as free and confidential crisis and emergency
counseling, disaster assistance, food, healthcare and insurance
assistance, stable housing and utilities payment assistance,
employment services, veteran services and childcare services.
During the first three months of the COVID-19 crisis, visits to
211.org increased 280%, reaching nearly 1 million visits.
"It’s critical that people who need help be able to access it
quickly and easily, especially now when so many are seeking help
for the first time,” said Rachel Krausman, senior director for 211,
United Way Worldwide. "United Way greatly appreciates The
Hartford's support in making access to 211 and social services
readily available for those who need them most."
Connecting The Hartford’s Customers to 211
In addition to funding enhancements to the 211 network’s digital
presence, The Hartford has trained its life and disability
insurance claims and care teams to guide its customers towards 211
for additional resources if they express hardship. The Hartford
also raises awareness about the network through its online benefits
portal and beneficiary packages that are mailed to customers.
About The Hartford
The Hartford is a leader in property and casualty insurance,
group benefits and mutual funds. With more than 200 years of
expertise, The Hartford is widely recognized for its service
excellence, sustainability practices, trust and integrity. More
information on the company and its financial performance is
available at https://www.thehartford.com. Follow us on Twitter at
@TheHartford_PR.
The Hartford Financial Services Group, Inc., (NYSE: HIG)
operates through its subsidiaries under the brand name, The
Hartford, and is headquartered in Hartford, Connecticut. For
additional details, please read The Hartford’s legal notice.
HIG-C
Some of the statements in this release may be considered
forward-looking statements as defined in the Private Securities
Litigation Reform Act of 1995. We caution investors that these
forward-looking statements are not guarantees of future
performance, and actual results may differ materially. Investors
should consider the important risks and uncertainties that may
cause actual results to differ. These important risks and
uncertainties include those discussed in our 2019 Annual Report on
Form 10-K, subsequent Quarterly Reports on Forms 10-Q, and the
other filings we make with the Securities and Exchange Commission.
We assume no obligation to update this release, which speaks as of
the date issued.
From time to time, The Hartford may use its website and/or
social media outlets, such as Twitter and Facebook, to disseminate
material company information. Financial and other important
information regarding The Hartford is routinely accessible through
and posted on our website at https://ir.thehartford.com, Twitter
account at www.twitter.com/TheHartford_PR and Facebook at
https://facebook.com/thehartford. In addition, you may
automatically receive email alerts and other information about The
Hartford when you enroll your email address by visiting the “Email
Alerts” section at https://ir.thehartford.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200917005480/en/
Michelle Symington 860-547-5385
michelle.symington@thehartford.com
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