Guidewire Taps Skopenow to Deliver Faster Claims Investigations at Scale with New Marketplace App
January 10 2023 - 8:55AM
Business Wire
Skopenow’s Pre-Check API automates what was
previously manual to save SIU investigators countless hours by
providing instant, actionable insights on potential fraud cases
Guidewire (NYSE: GWRE) and Skopenow today announced that
Skopenow’s new Ready for Guidewire validated accelerator is now
available to ClaimCenter users in the Guidewire Marketplace,
debuting a new solution to the insurance industry that streamlines
investigations and combats fraud.
Insurance fraud is a massive and growing problem, costing over
$300B annually in the U.S. alone. To counter this prevalent issue,
many insurers have dedicated Special Investigations Units (SIU)
that investigate suspected insurance fraud. According to Dennis
Jay, the former executive director of the Coalition Against
Insurance Fraud, “one of the biggest concerns that SIUs have is
they are going to have more cases than they can handle.” To help
claims handlers or SIU investigators handle their large volumes of
potentially fraudulent or otherwise red-flagged cases, prioritize
investigations, and save precious time, Skopenow created
Pre-Check.
Skopenow’s Pre-Check solution offers a new way to handle SIU
triaging, analyzing thousands of sources like social media, the
dark web, and court records to quantify a subject’s digital
footprint. With its data, SIU teams can make more informed
decisions and focus their investigative efforts on claimants or
contacts with more robust digital footprints.
With Skopenow’s Pre-Check Accelerator for Digital Risk at Scale,
insurers are able to:
- Easily query Skopenow’s Pre-Check API to initiate an enhanced
check on a claim;
- Receive results of the Pre-Check directly within ClaimCenter;
and
- Make faster, more accurate, data-driven decisions by
incorporating Pre-Check data into the claims workflow.
Skopenow’s Pre-Check solution also includes a contact or
subject’s Digital Score, which entails a recommendation of whether
to investigate, an identity confidence rating, as well as a
breakdown of the assets analyzed by count. The Digital Score is
unique in that it provides a comprehensive evaluation of the
contact’s digital footprint and potential value of conducting a
full evaluation on a one to 100 scale.
“Pre-Check was built with an eye towards accuracy and
automation,” said Rob Douglas, co-founder and CEO, Skopenow. “It
can help insurers automate their workflow by reducing manual social
media report requests based on the clear recommendations and data
points we provide. Integrated with Guidewire, the automation of our
technology is only further enhanced, helping our shared customers
optimize their claims investigations at tremendous scale.”
“Congratulations to Skopenow on the release of its new
ClaimCenter app,” said Zachary Gustafson, General Manager, Claims
& InsuranceNow, Guidewire. “Pre-Check can save investigators
time by giving them clear, actionable, and data-driven
recommendations on which subjects have a digital footprint worth
investigating.”
About Skopenow
Skopenow is the most comprehensive open-source intelligence
platform on the market. The company has over 1,000 customers,
including 15 of the top 20 largest insurance carriers. Skopenow
drives investigation efficiency by analyzing the widest and deepest
set of publicly available content on claimants, distilling the most
relevant and accurate findings. Founded in 2016 and headquartered
in New York City, Skopenow is a venture-backed technology company
with a distributed team across the globe.
For more information, please visit www.skopenow.com and follow
us on Twitter and LinkedIn.
About Guidewire PartnerConnect ecosystem and Ready for
Guidewire
Guidewire’s solution ecosystem is the largest in the P&C
industry, with over 175 solution partners providing over 185
integrations in the Guidewire Marketplace. Guidewire PartnerConnect
Solution partners provide software, technology, and data solutions
as well as insurance support services. Our Solution partners help
drive business value and innovation for insurers by developing and
delivering integrations, extensions, apps, and other complementary
solutions for Guidewire products. All of our Ready for Guidewire
partner solutions are validated for security, quality, and
compatibility with Guidewire, and can be found on the Guidewire
Marketplace.
For more information about Guidewire PartnerConnect, please
visit http://www.guidewire.com/partners.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and machine learning to deliver our platform as a cloud
service. More than 500 insurers in 38 countries, from new ventures
to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with 1,000+ successful projects, supported by the
largest R&D team and partner ecosystem in the industry. Our
marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on Twitter and LinkedIn.
NOTE: For information about Guidewire’s
trademarks, visit https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20230110005187/en/
Melissa Cobb Senior Public Relations Manager Guidewire Software,
Inc. +1.650.464.1177 mcobb@guidewire.com
Anthony Winslow Vice President of Marketing Skopenow, Inc.
+1.917.224.6436 anthony@skopenow.com
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