NEW YORK, Oct. 3, 2019 /PRNewswire/
-- Genpact (NYSE: G), a global professional services firm
focused on delivering digital transformation, has announced that
Everest Group, a leading consulting and research firm, has
placed Genpact in its Leaders quadrant in the inaugural PEAK
Matrix™ report that ranks banking
digital capability platform solutions.
The report evaluates 19 service providers in terms of
automation, insights, and interaction layers of their solutions.
Everest Group emphasizes Genpact's strong domain, process, digital
expertise, and advanced analytics solutions—powered by Genpact
Cora—that improve user experience. Genpact Cora is an artificial
intelligence (AI)-based digital business platform, which helps
banks and other companies accelerate transformation.
"The demand for digital solutions is maturing from point
solutions to driving end-to-end experience for customers,
partners, and employees," said Manu
Aggarwal, vice president, Everest Group. "Genpact's
ability to bring together their understanding of industry and user
needs with their investments in the digital toolkits is critical in
today's competitive financial landscape."
Unlocking growth with faster onboarding
Genpact's experience-led approach, powered by Genpact Cora, helps
banks transform their operations providing them with a competitive
advantage. For example, Genpact reimagined the end-to-end card
lifecycle for a top five Australian bank, which improved the
customer experience and achieved growth by accelerating onboarding
and increasing card usage. With a reengineered strategy and digital
technology that significantly improved process flow, the client
added more customers by issuing cards 50% faster and reducing
application completion time.
"Everest Group's inaugural report on digital platforms
underscores how integrated advanced technology is now table stakes
for banks to confront increasing pressures from fintechs and other
competitors," said Mark Sullivan,
global business leader, banking and capital markets, Genpact.
"Our modular Genpact Cora platform, coupled with our deep domain
expertise, helps banks seeking to get the most return on investment
from their transformation initiatives, to meet changing customer
expectations and drive growth."
See these links for more information about Genpact's banking
capabilities, Genpact Cora and the Everest Group report.
About Genpact
Genpact (NYSE: G) is a global professional services firm that
makes business transformation real. We drive digital-led innovation
and digitally-enabled intelligent operations for our clients,
guided by our experience running thousands of processes primarily
for Global Fortune 500 companies. We think with design, dream in
digital, and solve problems with data and analytics.
Combining our expertise in end-to-end operations and our
AI-based platform, Genpact Cora, we focus on the details – all
90,000+ of us. From New York to New
Delhi and more than 30 countries in between, we connect
every dot, reimagine every process, and reinvent companies' ways of
working. We know that reimagining each step from start to finish
creates better business outcomes. Whatever it is, we'll be there
with you – accelerating digital transformation to create bold,
lasting results – because transformation happens here. Get to know
us at Genpact.com and on LinkedIn, Twitter, YouTube,
and Facebook.
For more
information:
Abby
Burton
Genpact Media
Relations – Global
abby.burton@genpact.com
+1
678-982-5477
|
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Siya
Belliappa
Genpact Media
Relations – India
siya.belliappa@genpact.com
+91
9823133365
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SOURCE Genpact