McCluskey Chevrolet Earns Two GM Awards: Dealer of the Year and #1 Volume New Car Chevy Dealer in the World!
November 11 2020 - 9:30AM
Business Wire
Innovation, dedication, and customer focus
vaults McCluskey Chevrolet to #1!
General Motors names Cincinnati Ohio auto dealer, McCluskey
Chevrolet, as a distinguished Chevrolet Dealer of the Year and the
2019 #1 Chevy Volume New Car Dealer in the World!
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The Dealer of the Year award honors 60 Chevy dealers from across
the country based on exceptional performance in sales, service and
customer satisfaction.
“The Dealer of the Year program honors our dealer partners who
have done an exceptional job toward our collective goal of earning
customers for life,” said Steve Hill, GM U.S. vice president of
Sales, Service and Marketing. “We salute these 60 outstanding
Chevrolet dealers for all they do for our customers, their
communities and our company.”
Winning dealers demonstrated long-term commitment to providing
elite sales, service and overall customer experience in their
modern, world-class facilities.
McCluskey’s stand-alone dealership outsold 3,100 other Chevrolet
dealerships to achieve the #1 volume new car sales spot!
“These achievements are a testament to the collective effort by
every team member,” says Keith McCluskey, CEO of McCluskey
Chevrolet and the Co-Chair of the GM Dealer Executive Board, and
member of the Chevrolet National Dealer Council, “We set goals as a
team, then have the confidence to accomplish them by striving to be
the best at everything we do while making sure every touch point we
have with our customers exceeds their expectations.”
How did they do it?
McCluskey Chevrolet has invested in dealership upgrades to
reshape customer expectations by revitalizing the entire car buying
environment. The entrepreneurial approach taken by Keith and his
team extend well beyond the curation of thoughtful cosmetics and
creation of a customer-centric buying experience.
Moreover, while those investments can certainly be attributed to
culture, it would be hard to discredit McCluskey’s well-publicized
usage of internet technologies and the calculated integration of
digital marketing and online shopping strategies, especially during
the COVID-19 crisis.
Online digital technology plays a key role in effectively
delivering more prospective customers to the dealership. From
engaging marketing, to personalized shopping tools, to
merchandising vehicles with picture perfect vehicle imagery,
McCluskey Chevrolet makes it more about ‘car-buying’ than
‘car-selling.’
“Our goal is to have McCluskey Chevrolet be a car buying life
cycle destination by promoting great rates and great deals for
customers of all credit levels,” notes Keith McCluskey, “For those
struggling with their credit, we offer a plan to rebuild their
credit by continuing to upgrade their vehicle selections as we help
them lower their interest rate along the way.”
The creation of a customer-centric environment and practice of
respectful sales and service philosophies, along with an
outstanding lineup of Chevrolet vehicles, creates an unparalleled
customer experience, that makes it easy to see why so many are
drawn to McCluskey and contributes to their many GM awards, and
overall success, and consistent growth year after year.
“Not only did McCluskey Chevrolet achieve the #1 position in the
State of Ohio for the 2019 sales year in Chevrolet retail total
sales, but they also earned the #1 position in the nation for
Chevrolet retail total new car sales segment as well. This is an
outstanding feat and great distinction!” proclaims Reggie Warren,
Chevrolet Zone Manager, North Central Region.
About McCluskey
Chevrolet
McCluskey Chevrolet is the #1 volume new car dealer in the
world! (based on 2019 and year-to-date 2020 sales). A Cincinnati,
Ohio franchised dealership, located in the Kings Automall with over
450 employees. Team McCluskey serves guests in all 50 states
through their Nationwide Sales Program, providing the World’s Best
Car Buying Experience!
Visit https://www.mccluskeychevrolet.com 24/7 where you can
easily shop and buy from the convenience of your smartphone.
Experience our guaranteed quick and easy credit approval, and then
sit back, relax, and let Team McCluskey deliver your next vehicle
right to your driveway – whether at home or work!
The world’s best service experience is available 7-days a week
until 3:00AM!
About Chevrolet
Founded in 1911 in Detroit, Chevrolet is one of the world's
largest car brands, doing business in more than 100 countries and
selling more than 4.0 million cars and trucks a year. Chevrolet
provides customers with fuel-efficient vehicles that feature
engaging performance, design that makes the heart beat, passive and
active safety features and easy-to-use technology, all at a value.
More information on Chevrolet models can be found at
www.chevrolet.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20201111005154/en/
Media Contact: Keith McCluskey 513.373.4440
keith@mccluskey.com
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