RICHMOND, Va., Sept. 5, 2019 /PRNewswire/ -- Dominion Energy
customers in northeast North
Carolina and Virginia could
experience outages that last for multiple days because of Hurricane
Dorian. Crews and resources are already activating in advance of
the storm to ensure a safe, speedy response.
This powerful, slow-moving hurricane is expected to move through
the Carolinas and parts of Virginia, bringing dangerous conditions and
widespread outages, including high winds and flooding. Dominion
Energy is coordinating preparation for and response to Hurricane
Dorian across multiple states as the storm moves along the East
Coast. Customers should be prepared for significant impacts,
beginning in South Carolina and
spreading into North Carolina and
Virginia.
In advance of the storm, the company has relocated crews and has
staged materials to be ready to assess damage and restore power as
soon as weather conditions are safe. Crews and support staff have
been relocated from our Northwest Region to areas where we expect
the greatest impact from the storm.
In North Carolina and
Virginia, more than 7,000 Dominion
Energy employees and contract crew members are ready to support the
restoration effort.
The peak threat in North
Carolina and Virginia is
forecasted between 10:00 AM –
7:00 PM Friday. Our ability to safely
assess and restore power during this time will be limited due to
weather conditions. We appreciate our customers' patience
throughout the restoration process.
After the storm passes and it is safe to do so, our patrol teams
will be out in force assessing damage and crews will begin working
with local public safety and emergency officials to restore power
to essential services and facilities critical to public health and
safety, such as hospitals, fire and police departments, and public
water systems. Crews will then work to return service to the
largest number of residential and business customers in the
shortest amount of time. Once major repairs are completed, smaller
groups of customers and individual homes are restored.
Customers are urged to be prepared for a multi-day outage event.
To prepare for the storm:
- Set up an online account to easily report and track power
outages from any mobile device.
- Bookmark our website on your mobile device to quickly report
outages.
- Assemble or "refresh" your emergency prep kit to include:
-
- Batteries and flashlights/lanterns
- Bottled water (1 gallon per person, per day)
- Cash (power outages could affect ATMs)
- Non-perishable food
- First-aid kit, medications and hygiene items
- If you have a generator, be sure it is fueled, tested and
properly connected. Follow the manufacturer's instructions and
always operate out of doors with good ventilation.
If you do experience an outage:
- The quickest and most efficient way to notify Dominion Energy
of a power outage is to report it online using a mobile device.
Bookmark our outage reporting
website: https://www.dominionenergy.com/outage-center/report-and-check-outages
- Customers may also call 1-866-DOM-HELP (1-866-366-4357)
to report an outage.
- Turn off all appliances except one light to prevent overload
when power comes back on.
- Be careful to avoid downed power lines, which may be energized
and deadly. Remember that downed wires can be hidden under
fallen trees or branches or under flooded streets or yards. Stay at
least 30 feet away and make sure your family, pets, and neighbors
avoid downed wires. Call 1-866-DOM-HELP (1-866-366-4357) and
stay on the line to speak with a customer service representative so
we can make the area safe.
About Dominion Energy
Nearly 7.5 million customers in
18 states energize their homes and businesses with electricity or
natural gas from Dominion Energy (NYSE: D), headquartered
in Richmond, Va. The company is committed to sustainable,
reliable, affordable and safe energy and is one of the nation's
largest producers and transporters of energy with about $100
billion of assets providing electric generation, transmission
and distribution, as well as natural gas storage, transmission,
distribution and import/export services. The company expects to cut
generating fleet carbon dioxide emissions 80 percent by 2050 and
reduce methane emissions from its gas assets 50 percent by 2030.
Please visit www.DominionEnergy.com to learn more.
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SOURCE Dominion Energy