RICHMOND, Va., Sept. 4, 2019 /PRNewswire/ -- Dominion Energy is
prepared for significant impacts to customers from Hurricane
Dorian, beginning in South
Carolina and spreading into North
Carolina and Virginia.
Customers in all three states are urged to prepare now for a
slow-moving hurricane that could bring dangerous conditions and
widespread outages, including high winds and flooding. We are
urging customers to be prepared for a multi-day outage event.
Crews and materials are staging ahead of the storm to be ready
to assess damage and restore power as soon as weather conditions
are safe. After the storm passes and it is safe to do so, our crews
will begin assessing damage and restoring power beginning with
facilities critical to public health and safety, such as hospitals,
fire and police departments, and water treatment systems. Crews
then work to return service to the largest number of residential
and business customers in the shortest amount of time. Once major
repairs are completed, individual homes and smaller groups of
customers are restored.
To prepare for the storm:
- Set up an online account to easily report and track power
outages from any mobile device.
- Bookmark our website on your mobile device to quickly report
outages:
-
- North Carolina and
Virginia customers should report
outages at
www.dominionenergy.com/outage-center/report-and-check-outages.
- South Carolina customers
should report outages at www.DominionEnergySC.com
- Assemble or "refresh" your emergency prep kit to include:
-
- Batteries and flashlights/lanterns
- Bottled water (1 gallon per person, per day)
- Cash (power outages could affect ATMs)
- Non-perishable food
- First-aid kit, medications and hygiene items
- If you have a generator, be sure it is fueled, tested and
properly connected. Follow the manufacturer's instructions and
always operate out of doors with good ventilation.
If you do experience an outage:
- Always report your outage.
-
- North Carolina and
Virginia customers can report
outages by visiting
www.dominionenergy.com/outage-center/report-and-check-outages or
calling 1-866-DOM-HELP (1-866-366-4357).
- South Carolina customers can
report outages at www.DominionEnergySC.com or by calling
1-888-333-4465.
- Turn off all appliances, except one light to prevent overload
when power comes back on.
- Be careful to avoid downed power lines, which may be energized
and deadly. Remember that downed wires can be hidden under fallen
trees or branches or under flooded streets or yards. Stay at least
30 feet away and make sure your family, pets, and neighbors avoid
downed wires. Please report downed power lines at the following
numbers and stay on the line to speak with a customer service
representative so we can help make the area safe:
-
- North Carolina and
Virginia customers can report
downed lines at 1-866-DOM-HELP (1-866-366-4357).
- South Carolina customers can
report downed lines at 1-888-333-4465.
About Dominion Energy
Nearly 7.5 million customers in
18 states energize their homes and businesses with electricity or
natural gas from Dominion Energy (NYSE: D), headquartered
in Richmond, Va. The company is committed to sustainable,
reliable, affordable and safe energy and is one of the nation's
largest producers and transporters of energy with about $100
billion of assets providing electric generation, transmission
and distribution, as well as natural gas storage, transmission,
distribution and import/export services. The company expects to cut
generating fleet carbon dioxide emissions 80 percent by 2050 and
reduce methane emissions from its gas assets 50 percent by 2030.
Please visit www.DominionEnergy.com to learn more.
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SOURCE Dominion Energy