Company continues to grow its global software presence;
delivering expanded transaction capabilities and enhanced user
experience
NORTH CANTON, Ohio,
March 30, 2021 /CNW/ -- Diebold
Nixdorf (NYSE: DBD) was recently recognized by strategic research
and consulting firm RBR in its "ATM Software 2021" report as the
global leader in total ATM application software deployed, with a
market share of 27%. Diebold Nixdorf also remains the global leader
in total ATM monitoring software deployed, with a market share of
22%, and is the largest provider of multivendor software
applications in North America.
The ability to effectively monitor and manage ATMs has become
even more critical as COVID-19 restrictions limit branch access and
drive critical financial transactions to self-service. According to
RBR, banks globally have increased their investment in advanced ATM
software as part of their wider self-service strategy to help boost
the user experience and functionality of their fleet to provide
more transactions.
Tom Hutchings,
Director, at RBR said: "Banks are
unifying customer propositions, making the ATM interface and
transaction flow match internet and mobile banking. Similarly,
expanding CRM and personalisation capabilities to the ATM allows
them to capitalise on millions of interactions every year. Finally,
support for mobile wallets, contactless cards, QR-codes and
e-receipts reflect wider changes in consumer behaviour. Modern ATM
software enables these new capabilities, and thus plays a crucial
role in future-proofing the channel."
Intelligent software enables financial institutions to offer
their customers a variety of services that are integrated perfectly
into their omnichannel consumer journeys and CRM systems. As branch
transformation projects continue to shift transactions to
self-service systems and away from the teller, greater system
functionality is required resulting in higher demands on the
software.
Manish Choudhary, senior vice
president, Software, at Diebold Nixdorf said: "We
are very excited about the growing interest in advanced software
capabilities for the self-service channel, especially given the
various solutions we provide in our VynamicTM suite. In
addition, we are increasing our investment in our cloud native
Vynamic Payments software to help banks address new payment types
and reduce the cost of legacy payment platforms. We will continue
working aggressively to broaden our global software offerings and
capabilities in both the Banking and Retail segments."
About RBR
RBR is a strategic research and consulting
firm with three decades of experience in banking and retail
automation, cards and payments. It assists its clients by providing
independent advice and intelligence through published reports,
consulting, newsletters and events.
About Diebold Nixdorf
Diebold Nixdorf, Incorporated
(NYSE: DBD) is a world leader in enabling connected commerce. We
automate, digitize and transform the way people bank and shop. As a
partner to the majority of the world's top 100 financial
institutions and top 25 global retailers, our integrated solutions
connect digital and physical channels conveniently, securely and
efficiently for millions of consumers each day. The company
has a presence in more than 100 countries with approximately 22,000
employees worldwide. Visit www.DieboldNixdorf.com for more
information.
Twitter: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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SOURCE Diebold Nixdorf, Incorporated