Digital-first, self-service solutions will elevate consumer
experience, thanks to the first deployment of DN Series™ in
Oman
MUSCAT, Oman and NORTH CANTON, Ohio, July 22, 2020 /PRNewswire/ -- Diebold
Nixdorf, a global leader in driving connected commerce for the
banking and retail industries, has today announced that BankDhofar
will begin implementing the DN Series™ self-service solution to
deliver best-in-class customer experience across its ATM network.
BankDhofar is the first bank in Oman, as well as one of the first banks across
the Gulf, to install DN Series as it activates a future-first
approach to its consumer service offering.
As one of the fastest-growing financial service institutions in
the Sultanate, BankDhofar has a vision to 'make banking easy' for
its customers, turning to long-standing partner Diebold Nixdorf to
support them in delivering flexible banking services and journeys
to customers - when, where and how they want them. Recognizing the
ATM as a critical digital channel, DN Series enables BankDhofar to
implement secure and easy-to-use self-service transactions with a
fully digital interface. In addition, DN Vynamic™ software and
security solutions will ensure high levels of availability,
providing customers with a seamless and personalized experience to
meet BankDhofar's drive to offer next-generation customer
experiences.
BankDhofar's Chief Operating Officer Ahmed Said Al Ibrahim said: "Customers'
expectations are constantly evolving and we have a very clear
strategy to deliver agile and innovative technology solutions that
will add real value to our customers' daily lives and financial
requirements. By partnering with Diebold Nixdorf, we will be able
to deliver exactly what our customers need now, as well as a
flexible technology solution that will allow us to continue to
exceed our customers' expectations in the future."
Managed in partnership with CNS, Diebold Nixdorf's partner in
Oman, the DN Series implementation
will include both lobby and through-the-wall ATMs enabled with cash
recycling capabilities.
Habib Hanna, managing
director, Middle East, at Diebold
Nixdorf said: "We are very proud to be helping
BankDhofar leap ahead of the marketplace by delivering connected
consumer experiences and including ATMs in the bank's digital
strategy. The DN Series elevates the bank's self-service strategy,
enabling it to provide a secure, futuristic customer experience
that integrates across its physical and digital channels.
Through the proven recycling technology, which is an integral part
of the design of our DN Series ATMs, BankDhofar can dramatically
reduce cash-in-transit visits and reduce costs."
About BankDhofar
BankDhofar is one of the best banks in the region, catering to
customers' needs and requirements, and setting the standard for
best customer experience within the banking industry in
Oman through deploying the latest technologies and in
providing cutting-edge financial solutions. Following best
international banking practices, provision of outstanding customer
experience, in addition to its commitment to community development
and contribution to the growth of the national economy, has placed
BankDhofar at the top of the list of best banks in the region.
BankDhofar customer may conduct their banking transactions 24/7
through Internet Banking and the award winning Mobile Banking App
that provides exclusive financial services. Customers can access
the financial services through a wide network of branches, ATMs and
CDMs around the Sultanate that work round-the-clock with highest
ATM uptime of 99.4%.
Website: www.bankdhofar.com
About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in
enabling connected commerce. We automate, digitize and transform
the way people bank and shop. As a partner to the majority of the
world's top 100 financial institutions and top 25 global retailers,
our integrated solutions connect digital and physical channels
conveniently, securely and efficiently for millions of consumers
each day. The company has a presence in more than 100
countries with approximately 22,000 employees worldwide. Visit
www.DieboldNixdorf.com for more information.
Twitter: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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