MELVILLE, N.Y., Nov. 25, 2020 /PRNewswire/ -- Today, Canon, a
leading provider of consumer, business-to-business, and industrial
digital imaging solutions, announced that it identified and
addressed a data security incident.1
Canon identified a security incident involving ransomware on
August 4, 2020. Canon immediately
began to investigate, a cybersecurity firm was engaged, and
measures were taken to address the incident and restore operations.
Canon notified law enforcement and worked to support the
investigation. Canon also implemented additional security
measures to further enhance the security of its network.
Canon determined that there was unauthorized activity on its
network between July 20, 2020 and
August 6, 2020. During that
time, there was unauthorized access to files on Canon's file
servers. Canon completed a careful review of the file servers on
November 2, 2020 and determined that
there were files that contained information about current and
former employees from 2005 to 2020 and their beneficiaries and
dependents. The information in the files included the individuals'
names and one or more of the following data elements: Social
Security number, driver's license number or government-issued
identification number, financial account number provided to Canon
for direct deposit, electronic signature, and date of
birth.
Canon advises its current and former employees from 2005 to 2020
and their beneficiaries and dependents to remain vigilant for signs
of unauthorized activity by reviewing their financial account
statements. If they see charges or activity they did not authorize,
Canon suggests they contact their financial institution
immediately. Canon is in the process of providing notice of this
incident to current and former employees from 2005 to 2020 and
their beneficiaries and dependents and is offering them a
complimentary membership to Experian's® IdentityWorksSM
credit monitoring service. Unfortunately, Canon does not have
current addresses for all such individuals. Canon encourages its
current and former employees from 2005 to 2020 and their
beneficiaries and dependents to visit the website or call the
telephone number below for additional information.
Canon regrets that this occurred and apologizes for any
inconvenience. Additional information is available at the
following websites:
-
https://usa.canon.com/internet/portal/us/home/explore/securityincident,
-
https://csa.canon.com/internet/portal/us/csa/securityincident,
- https://cits.canon.com,
-
https://ciis.canon.com/internet/portal/ciis/home/securityincident,
and
- https://cfs.canon.com/securityincident.html
or by calling 1-833-960-3574, Monday through Friday,
between 9:00 a.m. and 6:30 p.m., Eastern
Time.
About Canon U.S.A.,
Inc.
Canon U.S.A.,
Inc., is a leading provider of consumer, business-to-business, and
industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately
$33 billion in global revenue, its
parent company, Canon Inc. (NYSE: CAJ), ranks third overall in U.S.
patents granted in 2019† and was named one of Fortune
Magazine's World's Most Admired Companies in 2020. Canon
U.S.A. is dedicated to its Kyosei
philosophy of social and environmental responsibility. To keep
apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news
feed by visiting www.usa.canon.com/rss and follow us on Twitter
@CanonUSA.
† Based on weekly patent counts issued by United
States Patent and Trademark Office.
1 This press release is being provided by or on
behalf of Canon U.S.A., Inc. and
the following subsidiaries, predecessors, and affiliates: Canon
BioMedical, Inc., Canon Business Solutions-Central, Inc., Canon
Business Solutions-Mountain West, Inc., Canon Business
Solutions-NewCal, Inc., Canon Business Solutions-Tereck, Inc.,
Canon Business Solutions-West, Inc., Canon Development Americas,
Inc., Canon Financial Services, Inc., Canon Information and Imaging
Solutions, Inc., Canon Information Technology Systems, Inc., Canon
Latin America, Inc., Canon Medical Components U.S.A., Inc., Canon Software America, Inc.,
Canon Solutions America, Inc., Canon Technology Solutions, Inc.,
Canon U.S. Life Sciences, Inc., NT-ware USA, Inc., Océ Imaging Supplies, Inc., Océ
Imagistics Inc., Océ North
America, Inc., Océ Reprographic Technologies Corporation,
and Virtual Imaging, Inc.
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SOURCE Canon