MELVILLE, N.Y., Dec. 9, 2019 /PRNewswire/ -- Celebrating the
success of an authorized dealer, Canon U.S.A., a leader in digital imaging solutions,
is proud to congratulate Copyfree Document Imaging & Solutions
for accomplishing 40 years of excellence in service and customer
support. Copyfree has established itself in the Southern California area as an exemplary Canon
authorized dealer as a result of the innovative line of products it
offers and the company's commitment to its customers.
President and founder, Steve Wei,
began his career in the industry as an engineer with Canon Inc. in
Japan, which is where he acquired
the service-first philosophies that he took with him when he
founded Copyfree in 1979. Today, Copyfree is a second generation
family-owned business with a retained focus on service excellence.
"Canon has proven to be a technology leader in the industry decade
after decade, which is why we made the choice to be Canon-only for
the last 20 years. We believe we've done the thinking on behalf of
our customers and have chosen outstanding technology for them,"
said Steve. "Focusing on only this outstanding manufacturer has
been a key ingredient in allowing us to provide the quick response
that our customers have come to expect. With so much competition in
Southern California, being a
single-line Canon authorized dealer has been our differentiation in
the market."
Over its 40 years, Copyfree has undergone industry and
generational changes, including the switch from the analog to the
digital age, a concentration on managed print services, and an
introduction of comprehensive software solutions. Copyfree believes
its success during this transition is due to its rising second
generation, which allowed the company to bridge the technology gap
and develop an internal infrastructure to flex with the current
marketplace. With an emphasis on the customer experience and
understanding client service, this generation of Copyfree
professionals are able to recognize where the industry is heading,
and plan to continue focusing on the company's loyalty to its
customers in order to help them smoothly navigate through the
constantly evolving office environment. "Simply put, we care and it
shows, and this is a key reason why we've had clients, some of
which have been with us for the last four decades," said
Queena Wei, vice president of
business development.
"We are committed to shaping our business around the customer
experience, aligning with the similar holistic approach that Canon
emphasizes in its corporate messaging and philosophy," said
Roger Wei, vice president of
operations. "Our company's strong focus on technical service and
personal attention is what stands out to our customers, and we plan
to continue to strategically offer our customers the outstanding
solutions to meet a variety of market and customer needs. We're a
continuously evolving company that understands how important it is
to change at the pace that technology changes at."
Recognized by Canon as one of its top dealers in the western
region, Copyfree offers its customers a range of products and
services that cover all aspects of the document life cycle, from
desktop to wide format to production solutions. As the company
continues to help its customers transition into the fast-growing
environment of digital document management, Copyfree combines its
service excellence with Canon's outstanding technology.
"In order to thrive in this industry it is imperative for
companies to pay attention to the fine details and always put the
customer first, skills in which Copyfree has mastered over the
years," Shinichi Yoshida, executive
vice president and general manager, Canon U.S.A., Inc. "We congratulate Copyfree on
its 40 years of success and look forward to working alongside the
company as it continues on its path towards innovation and
growth."
For more information on Copyfree, please visit
https://www.copyfree.com/.
About Copyfree Document Imaging & Solutions
Copyfree Document Imaging & Solutions is a full-line Canon
authorized independent dealer providing office technology solutions
to help businesses improve workflow efficiency and control document
costs. By utilizing advanced printing hardware, integrated software
and enterprise cost control solutions, each managed print strategy
is uniquely tailored to meet the ever-changing needs of any size
business. Copyfree's innovative print management system includes
print assessment services, fleet optimization and workflow
restructuring. Since 1979, Copyfree has established itself as a
single-line Canon authorized dealership in Southern California, and over the last 40
years, Copyfree has been committed to delivering quality products
and excellent service to create the best-in-class customer
experience.
About Canon U.S.A.,
Inc.
Canon U.S.A., Inc., is a
leading provider of consumer, business-to-business, and industrial
digital imaging solutions to the United
States and to Latin America
and the Caribbean markets. With
approximately $36 billion in global
revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third
overall in U.S. patents granted in 2018† and is one
of Fortune Magazine's World's Most Admired Companies in
2019. Canon U.S.A. is dedicated to
its Kyosei philosophy of social and environmental
responsibility. To keep apprised of the latest news from Canon
U.S.A., sign up for the Company's
RSS news feed by visiting www.usa.canon.com/rss and follow us
on Twitter @CanonUSA.
†Based on weekly patent counts issued by United
States Patent and Trademark Office.
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SOURCE Canon U.S.A., Inc.