NEW YORK, Dec. 1, 2021 /PRNewswire/ -- Broadridge Financial
Solutions, Inc. (NYSE:BR), a global Fintech leader,
announces its recognition as a leader in the 2021 Customer
Communications Management (CCM) to Customer Experience Management
(CXM) Service Provider Aspire Leaderboard™. The report also
recognizes Broadridge's communications and engagement platform, the
Broadridge Communications Cloud℠, as the overall leader for
the financial services industry.
The Aspire Leaderboard assessment of CCM-CXM service providers
is an objective resource that enables businesses to evaluate
providers on product capabilities, solution strengths and strategic
direction. Companies leverage the in-depth analysis to match their
unique communications needs with providers that have demonstrated
excellence.
Aspire's analysis places Broadridge far ahead of other providers
in the CCM-CXM financial services category, specifically
recognizing its leadership position in Capabilities and Strategic
Direction. Among other key differentiators noted by Aspire are
Broadridge's:
- expertise in omni-channel communications
- scale to drive digital transformation of customer
communications
- consultative approach
- strong investment in information security and
cybersecurity
"In our analysis of Broadridge, we were particularly impressed
with its consultative approach to engaging with customers; working
with them to identify, create, test and validate the best way to
achieve their goals. This combined with Broadridge's ability
to really drive digital communications strategy makes it a strong
contender in the market and one to watch," commented Mia Papanicolaou, GM, North and South America, Aspire.
"We're honored to have earned such a strong position in Aspire's
analysis as it reflects the strength and innovation of the
Broadridge Communications Cloud and our ability to help clients
seamlessly deliver engaging customer communications experiences
that drive digital adoption and business outcomes," said
David Zamorski, General Manager of
Digital Solutions, Broadridge Customer Communications. "Our
innovative technologies and communications expertise shine when we
see our clients reap the benefits – from selling more products and
services and accelerating payments to engaging customers with
digital communications and reducing operational costs."
The Broadridge Communications CloudSM is a modular
platform for creating, delivering, and managing omni-channel
communications and customer engagement. Broadridge works with
companies across industries to increase the impact of their digital
and print communications with an integrated approach that creates
revenue opportunities, operational efficiencies and brand loyalty.
By modernizing a company's entire communications ecosystem – from
people, processes and technologies to data, document creation
through output – Broadridge helps clients deepen customer
relationships with more relevant and engaging personalized
experiences and accelerate the print-to-digital transformation.
Access the 2021 Aspire Leaderboard for CCM/CXM Service Providers
at aspireleaderboard.com.
Aspire Disclaimer
The Aspire Leaderboard™ is
copyrighted by Aspire Customer Communications Services Ltd. and is
based on the findings and opinions of Aspire's consultancy
organization. Aspire does not endorse any vendor, service provider,
product or service included in the Aspire Leaderboard. For tailored
RFP support please contact the Aspire team here.
About Aspire
Aspire Customer Communications Services
is a boutique consulting firm specializing in the Customer
Communications Management (CCM) and Customer Experience Management
(CXM) industries. Through deep market expertise and global
insights, Aspire works with technology providers, service
providers, enterprises and investors to help them achieve their CCM
goals. Find more information about how Aspire is helping
organizations navigate the complexities of the customer
communications world at http://www.aspireccs.com.
About Broadridge
Broadridge Financial Solutions (NYSE:
BR), a global Fintech leader with $5
billion in revenues, provides the critical infrastructure
that powers investing, corporate governance, and communications to
enable better financial lives. We deliver technology-driven
solutions that drive business transformation for banks,
broker-dealers, asset and wealth managers and public companies.
Broadridge's infrastructure serves as a global communications hub
enabling corporate governance by linking thousands of public
companies and mutual funds to tens of millions of individual and
institutional investors around the world. Our technology and
operations platforms underpin the daily trading of more than U.S.
$9 trillion of equities, fixed income
and other securities globally. A certified Great Place to
Work®, Broadridge is part of the S&P 500®
Index, employing over 13,000 associates in 21 countries. For more
information about us please visit broadridge.com.
Media Contacts:
Marie Matta
Prosek Partners
646-818-9106
mmatta@prosek.com
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SOURCE Broadridge Financial Solutions, Inc.