Avaya OneCloud™ – Evolved Avaya Portfolio Branding Reflects Future of Communications & Collaboration Driving the Experien...
August 07 2020 - 8:00AM
Business Wire
Avaya solutions increasingly critical for
organizations in a Work-from-Anywhere world
Avaya (NYSE: AVYA), a global leader in solutions to enhance and
simplify communications and collaboration, today updated its
branding architecture to align its comprehensive portfolio under
the Avaya OneCloud name. The evolved branding reflects the
company’s multi-cloud application ecosystem, and its acceleration
in bringing new solutions to market delivering the future of
customer and employee experiences.
Avaya OneCloud encompasses the entire Avaya portfolio, offering
rich capabilities across contact center, unified communications,
collaboration and CPaaS. Solutions and products are now categorized
into three focus areas: Avaya OneCloud™ CCaaS, Avaya OneCloud™
UCaaS and Avaya OneCloud™ CPaaS. Because Avaya offers a range of
operational, consumption and commercial models, the entire
portfolio can be deployed in the cloud - including subscription and
managed services, as well as Avaya’s private and public cloud
offers.
“Avaya OneCloud represents an essential shift aligning to the
innovation we’re delivering, now and into the future, at a global
scale that is unrivaled,” said Simon Harrison, Avaya SVP and Chief
Marketing Officer. “Together with our customers and partners, we
are creating the future of the Customer Experience Center and the
Digital Workplace, based on innovative offerings and a personalized
path to the cloud. Global organizations increasingly rely on us as
they adapt to a work-from-anywhere world, and we are delivering our
offerings in a more impactful way. Avaya OneCloud enables them to
consume and deploy apps in the way they want, to achieve their
ambitions and build their brands through improved experiences.”
Avaya’s extensive capabilities are now aligned to three areas,
supporting organizations of all sizes:
- Avaya OneCloud™ CCaaS Powering organizations’ customer
experience centers by providing customer and workforce engagement
solutions to connect and orchestrate all the touchpoints across the
customer journey--including voice, video, chat, messaging, and
social--while leveraging the power of AI, insights, knowledge and
resources from across the organization. This enables users to
deliver not only the right customer experience but also the right
employee experience for those supporting the customer
journeys.
- Avaya OneCloud™ UCaaS Provides unified communications
and team collaboration capabilities to empower staff to meet,
message, collaborate immersively and get things done in today’s
unplanned world of work, from anywhere.
- Avaya OneCloud™ CPaaS Providing an advanced, API-economy
supporting platform for DevOps shops and developers. It empowers
organizations to innovate at the edge and communicates-enable
workflow and applications fast and easily.
“Avaya OneCloud reflects our ability to deliver the full
spectrum of cloud deployment to ensure that every organization can
deploy cloud in the way that best meets their needs, and
complements existing investments while moving with speed and
agility,” said Anthony Bartolo, Avaya EVP and Chief Product
Officer. “Additionally, as a multi-cloud ecosystem, Avaya OneCloud
knows no limits, and represents the benefits of the Avaya portfolio
together with those of our partners and leading cloud platforms.
Customers can get everything they need, without sacrificing what
they already have.”
“Avaya continues to break new ground, shaping the way
communications and collaboration technology addresses the future of
work with enhanced customer and employee experiences,” said Mary
Wardley, VP, Customer Care and CRM, IDC. “Avaya OneCloud is
symbolic of the company’s continued commitment to provide a breadth
of flexible, secure solutions delivered via public, private or
hybrid cloud at a scale few can match. The company has built a
product strategy to provide migration for its global customers,
with an application ecosystem that extends its own offers with
additional innovation in areas like AI, machine learning, and data
automation.”
Avaya also offers a full portfolio of devices including
handsets, video conferencing units and headsets to meet the needs
of every type of worker across the organization. All underpinned by
an extensive, global, world class services portfolio, delivered by
Avaya Professional Services and the company’s extensive partner
ecosystem.
Additional Resources
- Learn more about Avaya OneCloud™
- Read Simon Harrison’s blog, Introducing Avaya OneCloud
About Avaya
Businesses are built by the experiences they provide, and every
day millions of those experiences are delivered by Avaya Holdings
Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of
work, with innovation and partnerships that deliver game-changing
business benefits. Our cloud communications solutions and
multi-cloud application ecosystem power personalized, intelligent,
and effortless customer and employee experiences to help achieve
strategic ambitions and desired outcomes. Together, we are
committed to help grow your business by delivering Experiences that
Matter. Learn more at www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and
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"continue," "could," "estimate," "expect," "intend," "may,"
"might," “our vision,” "plan," "potential," "preliminary,"
"predict," "should," "will," or “would” or the negative thereof or
other variations thereof or comparable terminology. The Company has
based these forward-looking statements on its current expectations,
assumptions, estimates and projections. While the Company believes
these expectations, assumptions, estimates and projections are
reasonable, such forward-looking statements are only predictions
and involve known and unknown risks and uncertainties, many of
which are beyond its control. The factors are discussed in the
Company’s Annual Report on Form 10-K and subsequent quarterly
reports on Form 10-Q filed with the Securities and Exchange
Commission (the “SEC”) available at www.sec.gov, and may cause the
Company’s actual results, performance or achievements to differ
materially from any future results, performance or achievements
expressed or implied by these forward-looking statements. The
Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material
factors that are important to you. In addition, in light of these
risks and uncertainties, the matters referred to in the
forward-looking statements contained in this press release may not
in fact occur. The Company undertakes no obligation to publicly
update or revise any forward-looking statement as a result of new
information, future events or otherwise, except as otherwise
required by law.
Source: Avaya Newsroom
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Alex Alias alalias@avaya.com
Avaya (NYSE:AVYA)
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