Avaya Announces its Business Partners of the Year 2019
February 05 2020 - 8:05AM
Business Wire
Four partners from Latin America and two from
Canada were recognized by the Company as Partners of The Year
Avaya ENGAGE 2020 - At its Avaya ENGAGE 2020 user
conference today, Avaya Holdings Corp. (NYSE: AVYA), the leading
provider of Contact Center solutions, recognized its Canadian and
Latin American business partners that during 2019, stood out for
their innovation, business growth and help in the transformation of
companies in the region.
The Partner Forum, which was also part of Avaya ENGAGE, gathered
partners from Latin America, North America and Canada in a two days
event that included roadshows, trainings and breakout sessions.
“Today, partnerships with the right companies are key for the
business success. Our customers, partners, analysts and investors
are anticipating a great deal of change in the year ahead,” said
Santiago Aguirre, Senior Director, Channel and Distribution, Avaya
Latin America. “It is a crucial moment, during which companies such
Avaya needs innovative partners that help them boost the growth of
companies in the region and work together to meet the needs of our
customers and its clients.”
The awards were presented during the Partner Forum, an event
that was part of the already recognized Avaya ENGAGE US, in five
categories. These were the winners:
- Services Partner of The Year: Walter Bridge - This channel
stands out for its discipline and dedication of its team in being
trained which is a fundamental part of its success as a partner. It
has more than 40 installation and support credentials, being the
first partner to complete the latest certification path in our new
solutions. Its customer satisfaction levels are consistently above
the standard and among the highest in Latin America.
- Innovation Partner of the Year: Comware S.A. - For its
commitment to developing initiatives aimed at building solutions to
meet market needs in the age of digital transformation. Initiatives
supported by customer needs and new AVAYA technologies, such as
Oceana and Breeze, were able to innovate to favor customer
processes.
- Cloud Partner of the Year: Olitel Brasil S.A. (CALA), Digitcom
- With more than 70,000 Seats Olitel is Avaya’s largest Cloud
Partner worldwide. Its strategy has helped position Avaya solution
at the largest Retail, Hospitality, and finance institutions. More
than 21 CC Customers has helped them become the leading Cloud
Partner in AI.
- MidMarket Partner of the Year: Network Telecom - Since
attaining Diamond status in 2017, this long time and loyal
Mid-Market partner has continued to grow their Avaya business. By
positioning the IP Office portfolio and new J-Series sets into key
verticals such as K-12 Education, they have been able to achieve
overall revenue growth of 58% in product and 64% in services with
an eye on continued growth well into 2020 and beyond.
- SI/SP Partner of the Year: Telus Communications, Inc - TELUS is
a leading telecommunication organization in Canada. In 2019 TELUS
focused on driving migration of large complex legacy customers to
next generation Avaya UC and CC platforms. In addition, there is
critical focus on Public Safety solutions.
- Overall Partner of The Year: Evertec - With more than 28 years
of experience, more than 2,100 employees and an Avaya partner since
2004, It is the leading payment processing company in Latin
America. Evertec delivered an outstanding 35% YoY growth by growing
their services and recurrent revenue with the finance institutions,
insurance and BPO's in Puerto Rico.
About Avaya
Businesses are built on the experiences they provide, and
everyday millions of those experiences are built by Avaya
(NYSE:AVYA). For over one hundred years, we’ve enabled
organizations around the globe to win – by creating intelligent
communications experiences for customers and employees. Avaya
builds open, converged and innovative solutions to enhance and
simplify communications and collaboration – in the cloud,
on-premise or a hybrid of both. To grow your business, we’re
committed to innovation, partnership, and a relentless focus on
what’s next. We’re the technology company you trust to help you
deliver Experiences that Matter. Visit us at
https://www.avaya.com
Cautionary Note Regarding Forward-Looking Statements
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which are beyond its control. The factors are discussed in the
Company’s Annual Report on Form 10-K and subsequent quarterly
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Company’s actual results, performance or achievements to differ
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Source: Avaya Newsroom
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For media inquiries: Alex Alias alalias@avaya.com
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