Avaya Holdings Corp. (NYSE: AVYA) today announced an
acceleration of their ongoing relationship with Collab9, a
best-of-breed, FedRAMP-authorized Unified Communications as a
Service (UCaaS) and Contact Center as a Service (CCaaS) provider
focused on the public-sector market. The two companies announced a
go-to-market strategy that makes Collab9 the exclusive FedRAMP
platform for Avaya in delivering Avaya OneCloud Contact Center, and
Unified Communications and Collaboration solutions to federal,
state and local government organizations across the U.S.
The government market opportunity for communications solutions
in the U.S. is large and growing, estimated at more than 20 million
contact center and unified communications seats.1 In addition,
the General Services Administration has awarded a $50 billion
Enterprise Infrastructure Solutions (EIS) contract, designed to
provide worldwide telecommunications solutions to federal agencies,
thus demonstrating the intention of the Federal Government to
migrate to cloud-based unified communications and contact center
solutions.2
Meeting the communications needs of government customers as they
move to the flexibility and efficiencies of cloud-based
as-a-service models requires leading-edge innovation, as well as
the most robust security and reliability features, all delivered
from a verified, FedRAMP-authorized infrastructure. Collab9 offers
highly secure cloud communications and collaboration platform
solutions—including voice, collaboration, video, unified messaging,
voicemail and contact center—under a cloud-based monthly
subscription model. FedRAMP authorization for cloud offerings
indicates that the solutions meet the U.S. federal government's
stringent requirements for cloud products and services.
The expanded partnering agreement will help Avaya and Collab9
better address the critical needs of government organizations as
they undertake digital transformation strategies. It also serves as
yet another example of Avaya’s customer-led focus on delivering
innovative and intelligent communications experiences via public,
private and hybrid cloud platforms.
“Collab9 has been a valued Avaya partner, and this decision to
make Collab9 our exclusive FedRAMP platform for all new
opportunities strengthens our ability to grow together and serve
customers in the government market,” said Jerry Dotson, vice
president, Government Solutions, Avaya. “Avaya OneCloud UCaaS and
CCaaS provide digital communications for flexible, reliable, and
secure government operations, giving agencies best-in-class tools
and resources to meet and exceed the needs of citizens and the
government employees who serve them. Accelerating our
relationship with Collab9 to more fully leverage their FedRAMP and
other compliance and certification capabilities will enable our
solutions to be more widely available and adopted in the government
market, and broadens the FedRAMP-authorized Avaya portfolio
enabling us to migrate customers to the cloud faster.”
The enhanced relationship will further extend the significant
lead that Collab9 enjoys in the FedRAMP CSP market, and further
expands the Avaya footprint in the Collab9 Data Centers, while also
provisioning FedRAMP CCaaS along with Avaya’s award winning FedRAMP
UCaaS offering. Additionally, it is anticipated that the
strengthened relationship will also position the business to
provide IL4 and IL5 services for DOD commands requiring SaaS cloud
solutions.
“Avaya is recognized throughout the U.S. federal government as
well as state and local government agencies as the best choice for
UCaaS and CCaaS solutions, and today’s announcement strengthens our
ability to further address the critical needs of these
organizations and enable successful digital transformation
strategies that are equal to or better than those of many private
sector enterprises,” said Kevin Schatzle, CEO, Collab9. “This
arrangement is expected to enhance the ability to accelerate
certifications such as HIPAA, PCI, IRS-1075 and CJIS that are
critical for the state and local government entities, offering
customers cost savings, enhanced security, and transformative
collaboration technologies.”
Avaya communications and collaboration solutions are supported
24 x 7 x 365 by U.S.-dedicated resources that include software,
services and hardware. Avaya government solutions are a secure and
robust portfolio from an industry leader with over 120,000
customers worldwide, including over 90 percent of the Fortune 500
and millions of endpoints in use by key U.S. government
agencies.
Additional Resources
- Learn more about Avaya’s Government and
Public Safety solutions
- Read how to Simplify, Secure, And
Streamline Agency Communications
- Read more about how Avaya and Collab9
Accelerate Delivery of Avaya OneCloud Solutions for Government
Customers
1https://www.governing.com/gov-data/federal-employees-workforce-numbers-by-state.html
2https://www.fbo.gov/index?s=opportunity&mode=form&tab=core&id=19f1a08230cfe7c6312e7aa607c344a1&_cview=0
About Collab9
Collab9 is a best-of-breed, FedRAMP Authorized UCaaS and CCaaS
provider focused on the public-sector marketplace. Collab9’s
solution integrates secure voice, video, messaging, mobility,
presence, conferencing, contact center, and customer care in one
predictable, user-based subscription model. Available on multiple
federal and state government procurement vehicles, Collab9 enables
agencies to securely move their communications infrastructure into
the cloud with a platform designed to meet stringent federal cloud
security standards including NIST and FIPS. For more information,
visit www.collab9.com and follow @collab9 on Twitter.
About Avaya
Businesses are built on the experiences they provide, and every
day millions of those experiences are built by Avaya (NYSE: AVYA).
For over one hundred years, we’ve enabled organizations around the
globe to win – by creating intelligent communications experiences
for customers and employees. Avaya builds open, converged and
innovative solutions to enhance and simplify communications and
collaboration – in the cloud, on-premise or a hybrid of both. To
grow your business, we’re committed to innovation, partnership, and
a relentless focus on what’s next. We’re the technology company you
trust to help you deliver Experiences that Matter. Visit us at
www.avaya.com.
Cautionary Note Regarding Forward-Looking
Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and
state securities laws. These statements may be identified by the
use of forward looking terminology such as "anticipate," "believe,"
"continue," "could," "estimate," "expect," "intend," "may,"
"might," “our vision,” "plan," "potential," "preliminary,"
"predict," "should," "will," or “would” or the negative thereof or
other variations thereof or comparable terminology. The Company has
based these forward-looking statements on its current expectations,
assumptions, estimates and projections. While the Company believes
these expectations, assumptions, estimates and projections are
reasonable, such forward-looking statements are only predictions
and involve known and unknown risks and uncertainties, many of
which are beyond its control. The factors discussed in the
Company’s most recent annual report on Form 10-K and any subsequent
quarterly reports on Form 10-Q filed with the Securities and
Exchange Commission may cause actual results, performance or
achievements to differ materially from any future results,
performance or achievements expressed or implied by these
forward-looking statements. For a further list and description of
such risks and uncertainties, please refer to the Company’s filings
with the SEC that are available at www.sec.gov. The Company
cautions you that the list of important factors included in the
Company’s SEC filings may not contain all of the material factors
that are important to you. In addition, in light of these risks and
uncertainties, the matters referred to in the forward-looking
statements contained in this release may not in fact occur. The
Company undertakes no obligation to publicly update or revise any
forward-looking statement as a result of new information, future
events or otherwise, except as otherwise required by law.
Source: Avaya Newsroom
View source
version on businesswire.com: https://www.businesswire.com/news/home/20190521005348/en/
For Media Inquiries:Alex Aliasalalias@avaya.com
Avaya (NYSE:AVYA)
Historical Stock Chart
From Mar 2024 to Apr 2024
Avaya (NYSE:AVYA)
Historical Stock Chart
From Apr 2023 to Apr 2024