California American Water Provides More Than $3 Million in 2020 to Support Pandemic Stricken Communities
February 05 2021 - 6:00AM
Business Wire
California American Water provided more than $3 million to
community organizations and customers in 2020. This assistance
comes as many of the company’s service areas were significantly
impacted by the pandemic’s economic effects.
“We knew we had to take immediate action after COVID struck our
communities and all the economic fallout that has resulted since,”
said California American Water President Rich Svindland. “In
addition to the usual support we provide to our community partners
and non-profits, we determined that we were going to have to make
additional efforts to help those in need.”
California American Water directly donated more than $400,000 in
2020 to local nonprofits, sponsorships and other community
organizations. The company also contributed more than $19,000 for
sustainable bottle filing stations as well as other community
orientated enhancements.
More than $2.6 million was provided to customers through the
company’s Customer Assistance Program – a California Public
Utilities Commission program that provides bill discounts to
qualified customers. More than 20,000 customers are enrolled in the
program, which saw a nearly 30-percent increase during the
pandemic.
As important as what California American Water did during the
pandemic, equally as important is what the company did not do.
“Once the full scope of this unfolding catastrophe became
apparent, we immediately suspended all non-payment shutoffs,”
Svindland said. “We also ceased collection efforts and restored all
service to those customers who had been previously shutoff due to
non-payment. These are times of extraordinary hardship and we must
do our small part to help where we can.”
About California American Water: California American
Water, a subsidiary of American Water (NYSE: AWK), provides
high-quality and reliable water and/or wastewater services to more
than 680,000 California residents. Information regarding California
American Water’s service areas can be found on the company’s
website www.californiaamwater.com.
About American Water: With a history dating back to 1886,
American Water is the largest and most geographically diverse U.S.
publicly traded water and wastewater utility company. The company
employs more than 6,800 dedicated professionals who provide
regulated and market-based drinking water, wastewater and other
related services to 15 million people in 46 states. American Water
provides safe, clean, affordable and reliable water services to our
customers to make sure we keep their lives flowing. For more
information, visit amwater.com and follow American Water on
Twitter, Facebook and LinkedIn
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version on businesswire.com: https://www.businesswire.com/news/home/20210205005080/en/
Media: Kevin Tilden Director of External Affairs Phone:
(619) 206-8099 Email: kevin.tilden@amwater.com
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