Hilton and American Express to Donate Up to 1 Million Rooms To Frontline Medical Professionals During COVID-19 Crisis
April 06 2020 - 8:00AM
Business Wire
Hilton (NYSE:HLT) and American Express (NYSE:AXP) today
announced that the companies, in partnership with Hilton’s
ownership community, will donate up to 1 million hotel room nights
across the United States to frontline medical professionals leading
the fight against COVID-19.
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Beginning next week, Hilton and American Express will make rooms
available without charge to doctors, nurses, EMTs, paramedics and
other frontline medical staff who need a place to sleep, recharge
or isolate from their families through the end of May.
Hilton is initially working with 10 associations who
collectively represent more than 1 million healthcare workers to
provide access to the program, designed to support individuals who
would otherwise have to spend their own money on
accommodations.
“During this crisis, we have seen so many examples of medical
professionals working in the most challenging circumstances,
sacrificing their own needs for the greater good. They truly are
heroes,” said Hilton President and CEO, Christopher J. Nassetta.
“We are honored to extend our Hilton hospitality to them during
this difficult time.”
American Express, Hilton’s long-standing strategic partner, is
investing alongside Hilton in the donation of the hotel rooms,
which will be provided at or below cost by Hilton’s network of
independent owners and franchisees.
“Our medical workers who are courageously and selflessly serving
on the frontlines in the coronavirus crisis represent the best of
who we are,” said American Express Chairman and CEO, Stephen J.
Squeri. “We’re honored to support this initiative with our longtime
partner, Hilton, to provide the heroes in our communities a place
to rest, recharge and help keep their loved ones safe during this
time.”
William Jaquis, MD, FACEP, president of the American College of
Emergency Physicians, said the room donation will be welcome relief
for the thousands of medical staff enduring long hours under
challenging circumstances.
“Knowing that there is a safe, clean and comfortable hotel room
waiting for you at the end of a long shift can make all the
difference in the world right now,” Dr. Jaquis said. “The kind of
compassion and caring that Hilton and American Express are offering
has never been more welcome.”
Rooms will be available across a variety of Hilton brands,
including Hampton by Hilton, Hilton Garden Inn, DoubleTree by
Hilton and others. Hotels will be staffed by Team Members who have
received additional training on relevant health and safety measures
to safeguard their own and their guests’ well-being. Hotel rooms
and common areas will continue to be sanitized using
industrial-grade cleaners and updated cleaning protocols. In some
high-demand locations, room availability may be limited at
times.
Nassetta credited owners from Hilton’s portfolio for joining the
effort. “Across the United States, owners of Hilton hotels of every
brand are eager to support their communities and be part of the
solution. They have been instrumental in making this response
possible.”
The following organizations will provide their networks with
further details about booking rooms through this program, which is
currently planned to cover stays from April 13 through May 31.
- American Association of Critical Care Nurses
- American College of Emergency Physicians
- American Hospital Association
- American Nurses Association
- Emergency Medicine Residents’ Association
- Emergency Nurses Association
- National Association of Emergency Medical Technicians
- Society of Critical Care Medicine
- Society of Emergency Medicine Physician Assistants
- Society of Hospital Medicine
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with
a portfolio of 18 world-class brands comprising more than 6,100
properties with more than 971,000 rooms, in 119 countries and
territories. Dedicated to fulfilling its mission to be the world’s
most hospitable company, Hilton welcomed more than 3 billion guests
in its 100-year history, earned a top spot on the 2019 World’s Best
Workplaces list, and was named the 2019 Global Industry Leader on
the Dow Jones Sustainability Indices. Through the award-winning
guest loyalty program Hilton Honors, more than 103 million members
who book directly with Hilton can earn Points for hotel stays and
experiences money can’t buy, plus enjoy instant benefits, including
digital check-in with room selection, Digital Key, and Connected
Room. Visit newsroom.hilton.com for more information, and connect
with Hilton on Facebook, Twitter, LinkedIn, Instagram and
YouTube.
About American Express
American Express is a globally integrated payments company,
providing customers with access to products, insights and
experiences that enrich lives and build business success. Learn
more at americanexpress.com and connect with us on
facebook.com/americanexpress, instagram.com/americanexpress,
linkedin.com/company/american-express, twitter.com/americanexpress,
and youtube.com/americanexpress.
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version on businesswire.com: https://www.businesswire.com/news/home/20200406005226/en/
Media Hilton Craig Dezern,
Vice President Global Brand Communications craig.dezern@hilton.com
703-883-6907
American Express Elizabeth Crosta,
Vice President Public Affairs elizabeth.crosta@aexp.com
917-224-7949
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