Claude E. Wade Joins AIG as Executive Vice President, Global Head of Operations and Chief Digital Officer
March 29 2021 - 4:10PM
Business Wire
American International Group, Inc. (NYSE: AIG) today announced
that Claude E. Wade will join the company in the second quarter of
2021 in the newly created role, Executive Vice President, Global
Head of Operations and Chief Digital Officer, AIG. Based in New
York, Mr. Wade, 53, will report to President & Chief Executive
Officer, Peter Zaffino.
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Claude E. Wade (Photo: Business Wire)
“A key dimension of AIG’s ongoing transformation is centered on
improving and simplifying our clients’ and distribution partners’
experience with the company, which will enhance client retention
and drive client acquisition,” Mr. Zaffino said. “We are investing
in technology and talent to develop industry-leading capabilities.
Claude is a proven executive with operational, digital and
insurance expertise, as well as a track record of delivering
sustained profitability improvement.”
Mr. Wade, who has over thirty years of operational strategy and
innovation experience, primarily with FORTUNE 100 companies, joins
AIG from BlackRock where he most recently served as Global Head of
Client Experience and Head of the Atlanta Innovation Hub. As Global
Head of Client Experience, Mr. Wade was responsible for reshaping
the global distribution ecosystem and improving the digital
experience for BlackRock clients, revenue retention and efficiency
improvements. As the Atlanta Innovation Hub Leader and Office Head,
he had overall executive responsibility for creating BlackRock’s
newest office and digital innovation center. In 2017, He also
served as Chief Operating Officer for BlackRock’s Institutional
Client Business where he oversaw day-to-day execution for
BlackRock’s largest business with over $3 trillion in assets under
management and $3 billion in annual revenue.
Mr. Wade has extensive insurance industry experience having
spent approximately eight years with Marsh LLC and Guy Carpenter
& Company, both operating subsidiaries of Marsh McLennan, in
multiple execution leadership roles. He is a Lean Six Sigma Black
Belt & Certified Agile Scrum Master. Mr. Wade received his
Masters in Business Administration from New York University, Stern
School of Business and his Bachelors of Administration in Finance
from Pace University.
“I am thrilled to join AIG and to work with Peter Zaffino again
as the company continues on its journey to achieve operational
excellence and become a top performing company,” Mr. Wade said.
“With the investments AIG is making in digital capabilities,
combined with Peter’s vision for AIG’s future, I am confident we
will drive profitable growth and innovative client and distribution
partner solutions that are transformative in the insurance
industry.”
American International Group, Inc. (AIG) is a leading global
insurance organization. AIG member companies provide a wide range
of property casualty insurance, life insurance, retirement
solutions, and other financial services to customers in
approximately 80 countries and jurisdictions. These diverse
offerings include products and services that help businesses and
individuals protect their assets, manage risks and provide for
retirement security. AIG common stock is listed on the New York
Stock Exchange.
Additional information about AIG can be found at www.aig.com |
YouTube: www.youtube.com/aig | Twitter: @AIGinsurance
www.twitter.com/AIGinsurance | LinkedIn:
www.linkedin.com/company/aig. These references with additional
information about AIG have been provided as a convenience, and the
information contained on such websites is not incorporated by
reference into this press release.
AIG is the marketing name for the worldwide property-casualty,
life and retirement, and general insurance operations of American
International Group, Inc. For additional information, please visit
our website at www.aig.com. All products and services are written
or provided by subsidiaries or affiliates of American International
Group, Inc. Products or services may not be available in all
countries and jurisdictions, and coverage is subject to
underwriting requirements and actual policy language. Non-insurance
products and services may be provided by independent third parties.
Certain property-casualty coverages may be provided by a surplus
lines insurer. Surplus lines insurers do not generally participate
in state guaranty funds, and insureds are therefore not protected
by such funds.
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version on businesswire.com: https://www.businesswire.com/news/home/20210329005669/en/
Shelley Singh (Investors): shelley.singh@aig.com Dana Ripley
(Media): dana.ripley@aig.com
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