New AI Agents Help Speed Hiring, Improve
Frontline Worker Experiences, Streamline Complex Financial
Processes, and Empower Employees to Find Information Fast
LONDON, May 19, 2025
/PRNewswire/ -- Workday, Inc. (NASDAQ: WDAY), the AI
platform for managing people, money, and agents, today
announced a new wave of Illuminate Agents designed to significantly
speed up the hiring processes, improve frontline worker
experiences, streamline complex financial processes, and empower
employees to find information quickly and easily. The new agents
leverage Workday's foundation of responsible AI and are
purpose-built to supercharge employee productivity – creating a
future where agentic AI fundamentally transforms how work gets
done.
"The key to unlocking real business value with AI is to actively
reshape the very core of how businesses operate," said Gerrit Kazmaier, president, product and
technology, Workday. "Workday is helping our 11,000+ customers in
that transformation by leveraging our deep HR and finance expertise
to deliver agents that provide measurable business value and
empower them to thrive in the future of work."
"Data is a powerful catalyst for growth when it can be
transformed into actionable intelligence," said Shane Luke, vice president, Workday Illuminate.
"Our agents leverage the world's most powerful HR and finance
dataset to turn insights into impact – boosting productivity,
enhancing compliance, and accelerating decision-making at every
level."
New Illuminate Agents announced today include:
- Contingent Sourcing Agent: Accelerates temporary hiring
by identifying talent open to contingent roles, streamlining
screening, and enhancing applicant quality.
- Contract Intelligence Agent: Enhances legal and business
decision-making by rapidly reviewing contracts to identify risks,
track key dates and fees, and provide ongoing analysis.
- Contract Negotiation Agent: Expedites negotiations by
drafting applicable contract language, detecting risks, and
recommending revisions.
- Document Driven Accounting Agent: Sets a new benchmark
for accounting productivity by extracting data from documents to
automate billing, invoicing, and accounting entries.
- Frontline Agent: Saves frontline workers and managers
time by enabling text-based absence reporting, quickly identifying
qualified replacements and helping to ensure compliance and
accurate shift pay.
- Self-Service Agent: Powers employee and manager
self-service by providing instant answers to inquiries, assisting
with complex tasks, and executing everyday actions on employees'
behalf.
- Supplier Contracts Agent: Proactively reviews supplier
contracts to identify obligations and opportunities, aligning
procurement processes with contract terms.
"Workday's cutting-edge contract AI and automated workflow
technology has already delivered tangible benefits, saving us
thousands of hours and millions of dollars across multiple critical
corporate initiatives," said Shelle
Elzer, legal operations manager, NetApp. "We're genuinely
excited to see Workday expand on this agent innovation and are
confident these advancements will empower our teams with even
greater efficiencies that ultimately free them to focus on more
meaningful work."
"Workday continues to effectively target critical business
outcomes in productivity, compliance, and insights with agentic AI.
This is one more significant step in establishing AI agents as
practical and impactful tools for business transformation," said
Mickey North Rizza, group
vice-president, IDC Enterprise Software. "Customers need measurable
business value and clear time-to-payback and Workday's innovations
with agentic AI will resonate strongly with organisations looking
to truly transform the future of work and fully take advantage of
the power of AI."
Workday Illuminate: AI to Transform How People
Work
These new agents join Workday's growing portfolio of
agentic AI solutions, including the previously-announced Business
Process Optimise Agent, Financial Audit Agent, Payroll Agent,
Recruiting Agent, and Talent Mobility Agent. Customers will be able
to easily deploy and manage these agents through the Workday Agent
System of Record. This central command center will enable IT and
business leaders to maximise the impact of their agents and ensure
they support their employees to drive measurable outcomes.
Illuminate is the next generation of Workday AI. Built on the
world's largest and cleanest HR and financial dataset – fueled by
more than 1 trillion transactions a year – Illuminate understands
the business context around the data to transform business
operations by elevating humans, accelerating finance, and managing
an organisation's entire fleet of AI agents. From skills, to
performance, goals, cost and ROI metrics, organisational models,
and individual identities, Illuminate has deep contextual
understanding of how work gets done.
Availability
Contract Intelligence Agent and Contract
Negotiation Agent are now generally available. Self-Service Agent
will be generally available by the end of 2025. Contingent Sourcing
Agent, Document Driven Accounting Agent, Frontline Agent, and
Supplier Contracts Agent will be available to early adopters by the
end of 2025, with general availability planned for early 2026.
For More Information
- Discover how Workday's Illuminate Agents will transform entire
business processes.
- Learn more about Workday's previously-announced AI agents,
powered by Illuminate.
- Explore Workday's AI Masterclass to learn how to drive value
from agentic AI.
About Workday
Workday is the AI platform for
managing people, money, and agents. The Workday platform is
built with AI at the core to help customers elevate people,
supercharge work, and move their business forever forward. Workday
is used by more than 11,000 organisations around the world and
across industries – from medium-sized businesses to more than 60%
of the Fortune 500. For more information about Workday, visit
workday.com.
© 2025 Workday, Inc. All rights reserved. Workday and the
Workday logo are registered trademarks of Workday, Inc. All other
brand and product names are trademarks or registered trademarks of
their respective holders.
Forward-Looking Statements
This press release contains forward-looking statements including,
among other things, statements regarding Workday's plans, beliefs,
and expectations. These forward-looking statements are based only
on currently available information and our current beliefs,
expectations, and assumptions. Because forward-looking statements
relate to the future, they are subject to inherent risks,
uncertainties, assumptions, and changes in circumstances that are
difficult to predict and many of which are outside of our control.
If the risks materialize, assumptions prove incorrect, or we
experience unexpected changes in circumstances, actual results
could differ materially from the results implied by these
forward-looking statements, and therefore you should not rely on
any forward-looking statements. Risks include, but are not limited
to, risks described in our filings with the Securities and Exchange
Commission ("SEC"), including our most recent report on Form 10-Q
or Form 10-K and other reports that we have filed and will file
with the SEC from time to time, which could cause actual results to
vary from expectations. Workday assumes no obligation to, and does
not currently intend to, update any such forward-looking statements
after the date of this release, except as required by law.
Any unreleased services, features, or functions referenced in
this document, our website, or other press releases or public
statements that are not currently available are subject to change
at Workday's discretion and may not be delivered as planned or at
all. Customers who purchase Workday services should make their
purchase decisions based upon services, features, and functions
that are currently available.
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