WITS Witness Systems (MM)

Witness Systems (NASDAQ: WITS), a leading global provider of workforce optimization software and services, today announced the appointment of Greg Higham as vice president, information systems and technology. In this new position, Higham is responsible for leading the company's global focus on its world-class technology infrastructure, including implementing and evolving information systems and tools that enable aggressive business growth. With more than 25 years of leadership experience in fast growing global organizations, Higham brings a unique blend of technology experience and business acumen to his position with a direct focus on information technology vision and strategy, operations management, business process reengineering, security and governance, and new business growth. Prior to joining Witness Systems, he most recently served as vice president of worldwide customer services for Epiphany (now SSA Global). Other leadership positions include senior management information technology and customer service roles with Inovis, Peregrine Systems, Harbinger, Premenos and Tandem Computers. "I am pleased to join Witness Systems at such an exciting time in the company's history," said Higham. "As international demand for the company's workforce optimization technology continues to accelerate, it is imperative that business goals and IT strategy align to enable growth and continuity. I look forward to partnering with departments across the entire organization to develop a strategy that meets their needs and ensures that they are leveraging IT systems at the highest level." "Our Impact 360 workforce optimization solutions are transforming the speed and effectiveness with which companies share important customer information across the enterprise to improve business processes and customer satisfaction, while reducing costs and increasing revenue," said William Evans, CFO and chief administrative officer for Witness Systems. "Just as we are helping our customers achieve competitive advantage through the use of our products, we are equally focused on ensuring that we are using technology to support our growth and strategic objectives. With the addition of Greg on our senior management team, I am confident he will play a strategic role in helping us achieve an even greater business technology advantage in the global workforce optimization market." About Witness Systems Witness Systems (NASDAQ: WITS) is a leading global provider of workforce optimization software and services. The company's Impact 360(TM) solution - which plays a strategic role in the customer interaction centers of Global 2000 and small- and medium-sized businesses (SMBs) worldwide - is also deployed in IP telephony and back office environments, and throughout the extended enterprise, including branch offices. Witness Systems' software is comprised of quality monitoring, compliance, high-volume and IP telephony recording solutions, as well as workforce management, actionable learning and performance management. The company's solutions enable organizations to optimize their people, processes and technology throughout the enterprise. Witness Systems' customers benefit from an integrated business consulting, implementation and training methodology that supports a rapid deployment, enabling them to drive revenue, reduce operational costs, and achieve greater customer retention and loyalty. For additional information about Witness Systems, visit www.witness.com. Cautionary Note Regarding Forward-looking Statements: Information in this release that involves Witness Systems' expectations, plans, intentions or strategies regarding the future are forward-looking statements that are not facts and involve a number of risks and uncertainties. They are identified by words such as "anticipates," "expects," "intends," "plans," "believes," "estimates," and similar expressions. These statements are based upon information available to Witness Systems as of the date of this release, and the company assumes no obligation to update any such forward-looking statement. Forward-looking statements believed true when made may ultimately prove to be incorrect. These statements are not guarantees of future performance and are subject to risks, uncertainties and other factors, some of which are beyond our control and may cause actual results to differ materially from our current expectations. Some of the factors that could cause actual future results to differ materially from current expectations include fluctuations in customer demand and the timing of orders; the company's ability to manage its growth; the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the company's markets; the risks associated with international sales as the company expands its markets, including the risks associated with foreign currency fluctuations; the ability of the company to complete and integrate successfully any acquisitions or investments it may make; and the ability of the company to compete successfully in the future, as well as other risks identified under the caption "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the company's Form 10-K for the year ended December 31, 2005 as filed with the Securities and Exchange Commission. Witness, Impact 360, Improve Everything and the Witness logo are the trademarks (registered or otherwise) of Witness Systems, Inc. protected by laws of the U.S. and other countries. All other trademarks mentioned in this document are the property of their respective owners.